Microbac Laboratories, Inc.

• Provide effective and efficient support for tasks • Manage various HR functions • Respond to requests and inquiries accurately and timely • Monitor all inquiries through HRQ (inbox for HR) • Ensure appropriate response, resolution and follow-up • Manage all leaves of absence • Send informative and exclusive communications about procedures and expectations • Ensure legal compliance with federal and state policy • Manage the offboarding process including sending offboarding letters • Drive and coordinate activity for the Microbac wellness program • Manage and maintain electronic employee personnel files and the HR shared drive • Assist with compliance initiatives • Provide support with recruitment and onboarding efforts • Update and maintain accurate organizational charts • Manage labor law poster distribution • Coordinate activity associated with the company online store • Assist with people moves, new hires, and terminations by providing update reports

• Analyze data to determine outstanding balances for external clients. • Work on collections for outstanding accounts receivables for external clients. • Monitor and respond to inquiries coming into the accounts receivables inbox. • Provide timely response to inquiries from external and internal customers. • Navigate third-party invoicing systems. • Provide updates and communications to the laboratories on client accounts. • Assist the Finance team with projects and administrative support tasks.

• Support data-driven decision-making across operations • Build and maintain KPI dashboards • Improve reporting efficiency • Deliver actionable insights to enhance operational performance • Extract, clean, and transform data from multiple sources (Excel, LIMS, internal systems) • Develop and maintain advanced Excel models (pivot tables, Power Query, formulas) • Automate recurring reports to reduce manual effort and improve consistency • Partner with operations leadership to identify reporting needs and performance gaps • Conduct ad hoc analysis to support decision-making and process improvements • Ensure data accuracy, consistency, and integrity across reporting tools • Document data definitions, reporting logic, and workflows

Role Description Reporting to the President and Chief Innovation Officer, Executive Vice-President, the Director of Information Technologies and Cybersecurity provides strategic leadership for Microbac’s technology and security. The role holds responsibility to align IT with business goals, manage infrastructure (hardware, software, applications, networks, security), oversee budgets and vendors, lead IT teams (analysts, developers, support), create and maintain a robust cybersecurity program, and drive digital transformation and advancement through planning, implementation, and staff training, while staying ahead of technological advancements, regulatory requirements and best practices. You must be located in Virginia within the Hampton, Newport News, Norfolk, or Virginia Beach area. The position is remote with travel when necessary. Essential Functions - IT Leadership & Strategy: - Develop and execute the organization’s IT strategy, roadmap, and governance framework. - Oversee all IT operations, infrastructure applications, networks, and end-user support. - Lead technology modernization initiatives, system upgrades, and digital transformation efforts. - Establish IT policies, standards, and procedures to ensure consistency and compliance. - Partner with executive leadership to align technology investments and initiatives with leadership and business priorities. - Cybersecurity & Risk Management: - Design, implement, and maintain a comprehensive cybersecurity program. - Identify, assess, and mitigate cybersecurity risks across the organization. - Ensure compliance with applicable regulations and standards. - Oversee incident response planning, breach detection, investigation, and remediation. - Conduct regular security risk assessments, vulnerability scans, and penetration testing. - Lead security awareness and training programs for employees. - Infrastructure & Systems Management: - Oversee cloud, on-premises, and hybrid IT environments. - Ensure system reliability, scalability, backup, disaster recovery, and business continuity. - Manage identity and access management, network security, endpoint protection, and data security. - Elevate, select, and manage enterprise software, hardware, vendors, and options for integration to present to the Senior Executive Team. - Vendor & Budget Management: - Manage IT and cybersecurity budgets, forecasting, and cost optimization. - Negotiate and manage vendor contracts, service-level agreements, and third-party risk assessments. - Team Leadership & Development: - Lead, mentor, develop, and evaluate IT staff, ensuring teams have the capabilities to provide adequate support for applications and implementations, and the capacity to adjust to technology enhancements and organizational growth. Qualifications - Bachelor’s degree in information technology, computer science, cybersecurity, or a related field. - Master’s degree is preferred. - 5-8 years of progressive IT leadership experience, including cybersecurity oversight. - Significant knowledge base of current AI and Cybersecurity developments and best practices and the willingness to engage in continuous education to stay up to date with the rapidly changing IT industry. - Demonstrated experience leading enterprise IT infrastructure and security programs. - Strong knowledge of cybersecurity frameworks, risk management, and regulatory compliance. Working Conditions and Physical Requirements - The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Physical Requirements: - While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. - The employee is occasionally required to stand, walk, and sit. - The employee must occasionally lift and/or move up to 25 pounds. - Specific vision abilities required by this job include color vision and depth perception. - Working Conditions: - While performing the duties of this job, the employee will be in a general remote office environment. - This job may require travel less than 10%. Other - This job description is not an exhaustive list of all duties an employee may be required to perform. - Microbac reserves the right to revise the job description at any time. - Employment is at-will. Microbac promotes a drug-free, alcohol-free workplace. - Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. - Microbac is an Equal Opportunity Employer – We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. - All qualified applicants will receive consideration for employment.

Role Description We are seeking a detail-oriented and results-driven Part-Time Operations BI Analyst to support data-driven decision-making across our operations. This role will focus on building and maintaining KPI dashboards, improving reporting efficiency, and delivering actionable insights that enhance operational performance. The ideal candidate is highly proficient in building dashboards from Excel, with a strong ability to translate complex data into clear, business-focused insights. This is a remote, part-time position budgeted for 10-25 hours per week; flexible scheduling. Essential Functions - Design, build, and maintain dashboards to track key operational metrics - Extract, clean, and transform data from multiple sources (Excel, LIMS, internal systems) - Develop and maintain advanced Excel models (pivot tables, Power Query, formulas) - Automate recurring reports to reduce manual effort and improve consistency - Partner with operations leadership to identify reporting needs and performance gaps - Conduct ad hoc analysis to support decision-making and process improvements - Ensure data accuracy, consistency, and integrity across reporting tools - Document data definitions, reporting logic, and workflows Qualifications - Proven experience as a BI Analyst, Data Analyst, or similar role - Strong proficiency in Power BI or alike (dashboard development, data modeling, DAX) - Advanced skills in Microsoft Excel (pivot tables, formulas, Power Query; VBA a plus) - Experience working with operational or performance data - Strong analytical and problem-solving skills - Ability to communicate insights clearly to non-technical stakeholders - High attention to detail and data accuracy Preferred Qualifications - Experience in operational settings - Familiarity with LIMS, ERP, or CRM systems - Basic knowledge of SQL or data querying - Experience building KPI frameworks and performance dashboards Minimum Requirements - High School Diploma; plus, two years of related experience or a bachelor’s degree - Basic knowledge of principles, terminology, practices, techniques and instrumentation commonly used in a laboratory setting - Ability to effectively prioritize work and manage time to meet deadlines and rush orders - Computer literacy - Ability to work with delicate laboratory equipment - Ability to communicate effectively in both written and verbal formats Working Conditions and Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. - The employee is occasionally required to stand, walk, and sit. - The employee must regularly lift and/or move up to 25 pounds. - Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. Other This job description is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time. Employment is at-will. Microbac promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. Microbac is an Equal Opportunity Employer – We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.