MCW

• Serves as employee relations point of contact to assigned department leaders, faculty, and staff regarding complex as well as day-to-day employee relations inquiries and needs. • Apply analytical and problem-solving skills while advising department leaders, faculty and staff regarding policies, regulations, best practices, and recommended courses of action to bring employee relations matters to resolution. • Facilitate employee relations investigations. • Provides support to the Human Resources Advisor and Employee Relations team, Office of Faculty Affairs and Office of Equal Access and their client groups with conducting tasks such as project management, data entry, retrieval, and analysis. • Assists to promote Employee Relations, Faculty Affairs and Office of Equal Access projects and initiatives. • Facilitates requests for employment file, leave of absence and accommodations. • Develops internal process documents, leader resources, guides and assists with research of regulatory requirements. • Receives and conducts intakes on inbound employee relations, faculty affairs and Title IX inquiries. • Participates in conducting investigations including but not limited to discrimination, harassment, retaliation, Title IX, conduct, etc. • Consults with leaders and HR Advisors in the planning and conducting initial phases of an investigation of performance and corrective action-related concerns, drafts and reviews corrective actions, facilitates the staff grievance process, assists with EEOC claims and other organization charges/complaints. • Coordinates and monitors activities to ensure compliance of programs with all applicable federal, state and local laws, regulations and guidelines and conforming to human resources management policies and procedures. • Responds to requests for information on HR policy interpretation from employees. • Researches and composes high level correspondence, reports, and presentations. • Maintains and audits employees’ relations trackers including but not limited to ADA accommodation, grievance, reduction in force, performance management and remote work requests. • Supports onboarding and offboarding activities for employees including condition of employment requirements, upkeep of offboarding content and distribution, conducts offboarding interviews, compiles turnover dashboards and data reports. • Participates in institutional initiatives, project goals and committees and facilitates Employee Relation staff policy and performance trainings. • Partner with the Employee Relations leadership and HR Advisor team to collect and analyze departmental needs to identify opportunities that enhance talent development, employee engagement and retention efforts. • Performs other duties as assigned.

• Manage and oversee the administrative processes for all faculty employment-related matters, including issuing contracts, renewing contracts, pre- and post-employment activities and verification of doctoral degrees, and other employment actions. • Create and manage administrative processes for programs using continuous quality improvement principles. • Collaborate and provide support for various OFA programs and committees. • Oversee current projects and coordinate all team members to keep workflow on track. • Ensures appropriate communication across teams, ensuring projects are completed on time and meet high-quality standards. • Prepare and develop reports and presentations as required. • Foster a sense of teamwork, cooperation, and community within and amongst MCW entities.

• Perform coding and related duties using established billing office policies in an accurate and timely manner. • Primary contact with physicians, department administrators, hospital and/or clinical department administrators and their support staff and billing staff. • Coordinates professional service billings for selected clinical departments. • Assignment or verification of CPT, ICD-10 CM coding and modifiers based upon documentation. • Resolve edits for electronic charges, following established policies and procedures to ensure that all data elements (claim requirements – CPT, ICD-10 CM, modifiers, provider, billing area, etc.) are applied. • Monitor charge flow and act as a liaison with managers, department administrators and other billing personnel to assure consistent and accurate change flow. • Identify, report, and resolve coding and reimbursement issues. • Develop and maintain all protocols related to their assigned areas. • Maintain understanding all Teaching Physician and provider documentation policies. • Actively participate in new provider orientations.

• Perform coding and related duties using established billing office policies in an accurate and timely manner. • Primary contact with physicians, department administrators, hospital and/or clinical department administrators and their support staff and billing staff. • Coordinates professional service billings for selected clinical departments. • Assignment or verification of CPT, ICD-10 CM coding and modifiers based upon documentation. • Resolve edits for electronic charges, following established policies and procedures to ensure that all data elements are applied. • Monitor charge flow and act as a liaison with managers, department administrators and other billing personnel. • Identify, report, and resolve coding and reimbursement issues.