McKesson

• Oversee high-profile Accounts Receivable portfolio • Manage AR aging and accelerate cash conversion • Support stakeholder engagement and issue resolution • Identify and analyze recurring AR trends

• Manage a portfolio of strategic eCommerce customers • Develop and execute account strategies • Drive profitable growth through account expansion • Monitor business performance and analyze data • Lead Quarterly Business Reviews (QBRs) and strategic planning sessions • Build and maintain trusted relationships with senior customer stakeholders • Identify risks proactively and develop mitigation plans

• Serve as a bilingual point of contact for patients, insurers, and physician offices regarding patient support documentation • Enter and maintain accurate case notes, documentation, and outcomes in patient databases • Escalate complex cases or issues outside program scope in accordance with established processes • Support patient follow-ups on behalf of physician offices to promote continuity of therapy • Answer inbound calls, make outbound calls, and manage email and fax correspondence • Accurately document and report Adverse Events in accordance with program and regulatory requirements • Meet defined service levels, quality standards, and key performance indicators • Participate in continuous improvement activities related to processes, quality, and training

Role Description As a Sr. Product Manager on the Payer ePA team, you will be at the forefront of our Payer and PBM initiatives, driving the strategy and execution of solutions that support CoverMyMeds ePA. You will collaborate closely with a talented team of developers, data analysts, and cross-functional stakeholders to deliver transformative solutions that meet market demands and enhance our product offerings. Together with our various business units, the work of our Payer Product team helps people get the medicine they need to live healthier lives. Key Responsibilities - Strategy & Roadmap: - Define and maintain the product roadmap for the payer ePA product line, translating market trends, regulatory developments, and customer needs into prioritized initiatives. - Support CMM's improvements for user identification and service authorization, connecting ePA across the Access suite to drive meaningful results for our users and stakeholders. - Work with UX partners to conduct competitive analysis and market research to identify opportunities and inform product positioning in the payer market. - Develop and communicate a clear product vision to leadership and key stakeholders. - Product Development & Execution: - Partner closely with engineering and other product team members to define clear, detailed product requirements and user stories and drive delivery milestones. - Define success metrics and KPIs for each product initiative, using data and analytics to measure outcomes and inform iteration to achieve P&L budget. - Manage the full product lifecycle from discovery through launch and post-launch optimization. - Evaluate build/buy/partner decisions for new product capabilities. - Stakeholder & Cross-Functional Leadership: - Partner closely with engineering, analytics, operations, and commercial teams to ensure alignment on priorities and dependencies. - Work with the implementations and commercial team to support go-to-market planning, sales enablement, and payer client engagement. - Represent the Payer ePA product in customer conversations and payer-facing discussions as needed. Qualifications - Proven experience as a Product Manager, preferably in health tech or Payer-facing fields. - Demonstrated experience owning a product roadmap end-to-end and driving cross-functional execution. - Working knowledge of the prior authorization landscape, including payer workflows, clinical decision support, or healthcare interoperability (HL7, FHIR, SCRIPT). - Strong analytical skills; comfortable defining metrics, interpreting data, and using insights to drive decisions. - Excellent written and verbal communication skills; able to synthesize complexity for both technical and non-technical audiences. - Experience working with engineering teams to develop technical solutions to complex problems. - Experience with agile development methodologies and tools. - Degree or equivalent and typically requires 7+ years of relevant experience. - Bachelor's degree in Computer Science, Engineering, Business, or a related field preferred. An advanced degree is a plus. Requirements - Proven experience as a Product Manager. - 7+ years of relevant experience. - Experience with agile development methodologies. Benefits - Competitive compensation package. - Annual bonus or long-term incentive opportunities may be offered. - Base Pay Range: $119,300 - $198,800.

Role Description As the Clinical Support Specialist, you will coordinate and manage the care of late phase study patients ensuring close monitoring and protocol compliance for non-transitioned clinical trials. Your responsibilities include: - Completing early and late phase serious adverse event (SAE) reporting and follow-up documentation. - Managing protocol amendment reconsents, telephone triage, query resolution, deviation reporting, and other tasks supporting the care of clinical trial patients. - Using study protocol as the primary tool to treat and follow patients. - Assessing patients and ensuring adequate documentation, including but not limited to: - Oral medication forms - Dosing diaries - Protocol required questionnaires - Neuro exams - Vital signs sheets - Timing of PK collection according to standard operating procedures - Accurately calculating and documenting the BSA, creatinine clearance, urine protein, creatinine ratio, and other conversions needed per protocol. - Calculating and verifying drug orders and ensuring physician sign-off prior to initiating treatment. - Identifying the need for dose modification and adjusting per protocol. - Ensuring that all medications, including antiemetics, are authorized prior to initiating treatment or when changing medication regimens, such as crossover studies. - Being responsible for all data collection and source documentation per protocol requirements. - Preparing community clinics for upcoming visits, if applicable. - Ongoing review of available patient records to ensure safety and protocol adherence. - Assisting with patient reimbursement submissions. - Assisting with telephone triage as needed. - Coordinating hotel reservations and communications. - Preparing patient charts for internal/external audits and inspections. - Ensuring that follow-up appointments, scans, or any related procedures are scheduled per protocol. - Documenting and notifying appropriate SCRI colleagues when patients come off study. - Accurately completing data requests and queries within source documentation as outlined in applicable standard operating procedures. - Assisting with protocol deviations, investigating and reporting findings. - Reconsenting patients and documenting reconsents per standard operating procedure. - Notifying appropriate study team members and PI of initial and follow-up Serious Adverse Events as outlined in applicable standard operating procedures. - Completing protocol training as outlined in applicable standard operating procedures. Qualifications - Associate Degree; Bachelor Degree preferred. - Current Registered Nurse (RN) license to practice in the State of Tennessee. - At least one year of research experience and familiarity with Clinical Research Processes. - Medical and research terminology. - FDA Code of Federal Regulations and Good Clinical Practices. - Quickly adapt to the changing needs and requirements of the patient, team, protocol, and work environment. - Tenacity, self-motivation, and initiative to drive the care of clinical research patients. - Work independently in a fast-paced environment with minimal supervision. - Oncology Nurse Certification (OCN) preferred. - Current Research Professional Certification (ACRP, SoCRA) preferred. Benefits We care about the well-being of the patients and communities we serve, and that starts with caring for our people. Our Total Rewards package includes comprehensive benefits to support physical, mental, and financial well-being: - Competitive compensation package determined by performance, experience, skills, equity, regular job market evaluations, and geographical markets. - Annual bonus or long-term incentive opportunities may be offered.

• Develop and implement strategic operational plans aligned with US Oncology Corporate's overall business objectives and oncology market trends. • Oversee the identification, evaluation, and implementation of process improvements and best practices across clinical operations, revenue cycle, and practice management. • Lead cross-functional teams to drive operational efficiency, standardize workflows, and enhance patient experience within oncology practices. • Analyze operational data, identify key performance indicators (KPIs), and develop actionable insights to inform strategic decision-making. • Manage and mentor a team of operations professionals, fostering a culture of continuous improvement and high performance. • Collaborate closely with clinical leadership, finance, IT, and other departments to ensure seamless integration of operational strategies. • Evaluate and manage vendor relationships related to operational services and technologies within the oncology space. • Ensure compliance with all relevant healthcare regulations and company policies. • Prepare and present reports on operational performance, strategic initiatives, and project progress to senior leadership. • Identify opportunities for organic growth and support integration efforts for new acquisitions or partnerships.

• Responsible for retaining and growing territory of existing customers/practices in oncology • Strategizes, prioritizes, and executes sales activities to create opportunities • Identifies strategically important customers and develops relationships • Builds collaborative relationships and educates practices • Prepares accurate sales forecasts and conducts win/loss analysis

• Supports McKesson's enterprise Privacy Notice Program within the Global Privacy Office (GPO) • Serves as the primary operational owner of the Privacy Notice Program • Coordinates the drafting, review, approval, implementation, maintenance, and ongoing monitoring of privacy notices across McKesson's businesses, websites, applications, and digital platforms • Works closely with various teams to promote compliance with privacy requirements and evolving regulatory obligations • Monitors regulatory and industry developments affecting privacy notice requirements and works with stakeholders to implement necessary updates • Leads and/or participates in Business Unit working groups related to privacy notice enhancements • Assists with privacy training initiatives, such as but not limited to Data Privacy Day

• Advise specialty provider practices on managed care contracting, payer strategy, reimbursement performance, market access, and payer relationship management • Review, analyze, negotiate, and support renewal of payer agreements • Develop payer-specific strategies that support favorable reimbursement, specialty therapy access, operational sustainability, and long-term practice goals • Evaluate contract terms, fee schedules, reimbursement methodologies, and payer-related barriers that may affect practice performance • Monitor payer policy changes, reimbursement trends, and market activity; translate findings into clear recommendations • Partner with provider practices to support contract administration, reporting, payer communications, and management of managed care initiatives • Prepare payer strategy summaries, negotiation talking points, and other materials that support decision-making • Represent managed care contracting capabilities in meetings and business forums

• Serve as a trusted advisor to pharmacy customers across Western Canada • Provide proactive guidance to optimize use of McKesson Pharmacy Technology Solutions • Conduct operational assessments and business reviews for improvement opportunities • Deliver exceptional customer service and resolve product-related concerns • Conduct training programs for customers in both virtual and in-person formats