McKesson

• Provide on-site and on-demand education (including Lunch and Learns or Dinner presentations) for the office staff in regard to Reimbursement challenges and support services that are available. • Office interaction will include education and reimbursement support. • On-site/virtual interactions will average 15 per week. • Educate on Benefit Investigation, Prior Authorization Process, Support Center Services, Medicare and Commercial coverage and patient communication streams. • Monthly activity reporting captures educational topics at FRM level reportable to client based on client expectation. • Reimbursement Support on Case management, billing and coding updates, appropriate claims submission, Specialty Pharmacy, Medical Benefit Interpretation, understanding medical necessity, claims and appeal assistance, information related to co-pay assistance and patient assistance programs. • Responsible for setting up appointments and completing outbound calls to targeted offices. • Assist in completing backlog casework. • Additional day-to-day in-office work. • Interface with physicians and manufacturer representatives to obtain and provide patient and provider specific information. • Monitor program performance for physicians and manufacturer representatives in accordance with expectations.

• Manage an assigned territory focused on supporting Reimbursement and Patient services • Provide assistance with patient reimbursement challenges including Benefit Investigation, Prior Authorization, Claims Assistance, and Appeals • Educate physician offices on Payer landscape and available services • Provide on-site and on-demand education for office staff • Collaborate with case manager and monitor program performance

• Managing an assigned territory focused on supporting Reimbursement and Patient services • Providing assistance with patient reimbursement challenges for a specific drug • Educating the office on Payer landscape and services available through both remote interaction and on-site training • Building relationships with physician offices and manufacturer representatives • Collaborating with internal program hub support services to ensure all customer needs are met • Interacting via telephone with providers and internal staff to arrange site visits and educational training venues • Reimbursement Support on Case management, billing and coding updates, appropriate claims submission, Specialty Pharmacy, Medical Benefit Interpretation, understanding medical necessity, claims and appeal assistance, information related to co-pay assistance and patient assistance programs

• Lead performance analytics and reporting for our Amazon marketplace business • Build, maintain, and optimize dashboard reporting and business intelligence tools in Looker, Tableau, or Power BI • Automate recurring reporting to improve data accuracy, consistency, and efficiency • Develop and maintain data models, calculated fields, KPI definitions, and reporting logic • Analyze Amazon marketplace performance, including advertising efficiency, conversion trends, keyword and ASIN performance, pricing, and inventory-related impacts • Monitor core marketplace KPIs such as ROAS, CVR, CTR, CPC, sales, traffic, and category performance • Identify performance issues, trends, and optimization opportunities across campaigns and product portfolios • Build forecasts, variance analyses, and performance recaps to support budget and strategy decisions • Create customer-ready reporting, scorecards, and QBR materials that translate data into clear business recommendations • Partner with marketing, account management, content, and analytics teams to ensure reporting alignment and actionable insights

• Serve as the primary on-site representative for McKesson at customer locations • Build strong, professional relationships as a trusted partner and problem solver • Maintain composure and professionalism when addressing customer concerns or service issues • Support new customer onboarding, including: • Assisting with initial setup and ordering processes • Being physically present during early shipments and go-live activities • May assist with unboxing and basic setup of equipment/supplies when needed to ensure a smooth start • Be on-site to oversee shipment arrivals and validate order accuracy • Identify and resolve discrepancies, including: • Missing items • Damaged shipments • Backorders • Act as liaison between customer and warehouse/logistics teams to track and resolve issues quickly • Execute service visits at assigned health system customer locations • Reinforce the McKesson value proposition to local stakeholders • Support implementation of contract expectations, account plans, and customer-specific strategies • Drive customer satisfaction through: • Service level performance • Responsiveness • Reliability and follow-through • Introduce new products as driven by formulary changes and product conversions • Educate customer staff on ordering systems and product usage • Support alignment to formulary adherence and utilization goals

• Lead the creation of the valuation analysis for M&A opportunities • Actively manages the M&A due diligence process • Communicates key operating and valuation drivers to senior leadership • Own the preparation of financial schedules included in M&A to Senior Leadership and Board of Directors • Develops relationships with relevant internal stakeholders across the enterprise • Perform other ad hoc analysis, as needed

• Own end-to-end delivery accountability across two teams or a complex team, ensuring predictable, high-quality outcomes • Establish and operate the delivery model, including sprint cadence, backlog readiness, planning, reviews, retrospectives, and release coordination • Facilitate all agile ceremonies, including backlog refinement, daily stand‑ups, sprint planning, reviews/demos, and retrospectives • Coach the Product Owner and team to ensure work items have clear scope, sizing, dependencies, risks, and acceptance criteria • Define a sprint and release scope based on product prioritization and engineering capacity • Lead integrated planning across product, engineering, UX, QA, and release management • Lead pre‑release planning, including development, validation, and readiness of Release Scope Statements; assess capacity and communicate risks and dependencies • Manage release‑level capacity planning, estimation, sequencing, and delivery tracking • Proactively manage cross‑team dependencies, risks, and constraints impacting delivery timelines and scope; provide transparent milestone tracking • Drive delivery trade‑off decisions and escalation paths with clear options and recommendations • Ensure visibility and transparency through delivery dashboards and reporting • Maintain Jira hygiene, enforce Definition of Ready and Definition of Done, and ensure runbook updates are completed as required • Lead non-prod WAR/MIM rooms to resolve time-sensitive non-production issues as needed for Dev, QA or Staging environments in preparation for upcoming releases • Maintain accurate PlainView (PV) update for the scrum team with the corresponding project and product attributes • Ensure weekly time-tracking is reported by the scrum team; facilitate review of the time tracking reports with the Leadership Team frequently • Serve as a liaison between Product Owners, Development Teams, and external stakeholders to maintain alignment on priorities and objectives • Provide executive level communication on delivery status, risks, dependencies, and mitigation strategies • Influence decision making through data driven insights, delivery metrics, and clear narrative • Facilitate governance forums, milestone reviews, and executive checkpoints • Partner closely with Product Owners and technical leaders to maintain a build ready backlog for next 3-6 sprints • Proactively manage cross team dependencies and delivery impediments to protect release timelines • Ensure adherence to governance and compliance standards, including Release Scope Statements, Scope Change Requests (SCRs), and ServiceNow change requests (CRs) • Lead cross‑team risk identification and mitigation using ROAM or equivalent practices; escalate critical risks with clear mitigation plans • Ensure delivery evidence and artifacts are created to support audits and regulatory requirements • Coordinate overall testing readiness and execution in partnership with QA, including QA, UAT, regression, integration, and performance testing • Ensure all testing requirements (including NFRs) are defined, tracked, and aligned with exit criteria • Ensure timely creation, review, and approval of testing artifacts (e.g., test strategy, test plans) • Coordinate integration testing readiness, including external vendors and system dependencies • Drive effective defect management, including prioritization, closure, and root cause analysis • Support planning activities to align team capacity with release objectives • Coach and mentor scrum teams on agile practices, ADLC maturity, and enterprise delivery standards, raising overall delivery maturity • Champion continuous agile maturity improvement across teams, utilize delivery metrics, KPIs, and dashboards • Analyze delivery metrics and trends to identify systemic improvements • Contribute to the evolution of Ontada’s Agile Delivery Lifecycle (ADLC) and enterprise delivery practices

• Acts as primary point of contact for the client related to implementations, on-going account management and upsell opportunities • Responsible for developing and maintaining high customer satisfaction with pharmaceutical client and potentially authorized treatment centers (ATC) • Navigates the McKesson enterprise on behalf of the client • Builds and maintains strong relationships with key stakeholders and decision-makers at clients • Provides customer with proactive consultative services on process improvement, revenue generating, and cost-saving opportunities • Monitors monthly performance against service level agreements and develops plan with BU service lines for corrective action if service level are not met

• Grow sales of Ontada Research Data Products and Services to life science partners through an account-based, consultative sales approach • Develop and execute on account plans and strategy for engaging accounts across the product lifecycle • Support Ontada’s strategic approach to long term partnerships with biopharma customers • Demonstrate subject matter expertise on Ontada’s portfolio of offerings • Work collaboratively with teams from across the Oncology & Specialty business to drive new sales opportunities

• Lead Amazon marketplace strategy for assigned brands, with a focus on revenue growth, advertising performance, and competitive positioning • Manage and optimize Amazon Advertising programs across Sponsored Products, Sponsored Brands, Sponsored Display, and DSP • Oversee key Seller Central activities, including catalog health, listing optimization, A+ Content, Brand Registry, and marketplace performance drivers • Translate data such as keyword trends, search performance, CPC, ROAS, and conversion metrics into actionable business recommendations • Manage and optimize a multi-million dollar advertising budget to improve return on investment and marketplace growth • Build testing roadmaps and support structured experimentation to improve performance over time • Lead customer-facing business reviews and QBRs , using data and storytelling to communicate performance insights, forecasts, and recommendations • Partner with analytics and cross-functional teams to support reporting, forecasting, variance analysis, and performance narratives • Monitor market trends, competitive activity, and category performance to identify opportunities and risks • Help establish scalable processes, clear accountability, and operational rigor across marketplace planning and execution