Technical Program Manager Remote Jobs in Illinois (US)

This page tracks remote technical program manager openings that are location-eligible for Illinois.

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Technical Lead - Microsoft 365

Gigmo Solutions

Technical Customer Support with a difference

Technical Program Manager8 hours ago

Full Time Remote LeadTeam 51-200H1B No Sponsor

Company Site LinkedIn

Role Description - Responsible for overseeing the daily operations of technical support engineers providing Microsoft 0365 support to business customers of a large global software house. - Participate as an active member of the team. - Act as a mentor and provide oversight, coaching, and training to technical support engineers. - Be the point of contact for technical escalations. - Record and track team SLAs and workflows, providing support where needed for both internal and external customers. - Manage and report on all incoming technical support inquiries. - Assist in the creation of team KPIs and monitor and report on results. - Be actively involved with operational delivery, keeping a close track of NSAT Scores and team member productivity. - Monitor team performance and report on metrics. - Ensure all customer inquiries and issues are resolved correctly and promptly. - Review all technical support related processes and documentation for continuous improvement. - Provide timely feedback to team members and resolve issues. - Create an open communication culture and an inspiring team environment. - Lead by example in professionalism, communication, and technical expertise. Qualifications - Proven people management and leadership skills. - Excellent communicator, both oral and written. - Strong analytical skills to investigate and resolve customer support tickets. - Able to multi-task efficiently under time pressure. - Graduate with a minimum of 4-6 years of experience in the Technical Support process. - Must have a minimum of 1 year of experience as a Technical Leader with Microsoft vendor. - Should have good knowledge in Microsoft Office 365. - Detailed knowledge of products of Office 365 (Exchange Online, SharePoint, Microsoft Teams). Requirements - Prior experience of managing an Enterprise Team will be preferred. - Work Location/Shift Timings: Permanent work from home, required to work in US Shift Timings. - CTC: As per Industry Standards. Company Description - Company Website: www.gigmos.com

View details: Technical Lead - Microsoft 365

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Senior Manager - Program Management

DFIN - Donnelley Financial Solutions

A leading provider of risk and compliance solutions, DFIN - Donnelley Financial Solutions offers data insights, industry expertise, and insightful technology to

Technical Program Manager9 hours ago

Full Time Remote SeniorTeam 1,750Since 2016

Company Site

Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our "Win as One" mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction. In 2026, DFIN was named #1 on the 2026 Top 100 Global Most Loved Workplaces® by Best Practice Institute. We have also been recognized as one of America's Most Loved Workplaces® for five consecutive years and a Built In Best Place to Work for six years, reflecting our continued commitment to supporting employees' total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here. Summary: The Senior Manager, Program Management role is a critical member of the professional services leadership team and is a strategic leader responsible for the planning, development, implementation, and evaluation of complex, multifaceted programs or projects. This role involves managing closely related subprograms or ancillary projects to achieve overarching objectives. The Senior Manager, Program Management plays a critical role in conceptualizing and driving programs, including strategic planning and resource alignment. They act as a key liaison among cross-functional stakeholders, providing expert guidance and leadership while ensuring the program's fiscal, operational, and administrative success. This role will leverage previous and extensive experience in Professional Services in SaaS and Customer Success, project management expertise and consulting, strong communication/written skills, coaching and talent development skills, with the ability to build and cultivate relationships cross-functionally. This position reports to the Director, Services PMO. Responsibilities: • Develop and articulate the program's vision, goals, and objectives • Develop and manage timeline, scope, resources, and budget for internal projects and be accountable for delivering against established business goals and objectives • Plan and oversee the execution of interconnected projects and subprograms • Support the creation and implementation of long-term strategies to achieve program objectives • Work closely with project sponsor and cross-functional teams to develop the scope, deliverables, required resources, work plan, and timing for new initiatives • Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives • Ensure alignment of resources, processes, and stakeholders to meet program goals • Conduct regular evaluations to measure program effectiveness and outcomes • Serve as principal liaison between teams and stakeholders • Advocate for the program, effectively communicating its value and progress • Build and maintain strong relationships with stakeholders to ensure program alignment and support • Oversee operational, administrative, and resource management aspects of the program Additional Responsibilities • Develop program assessment protocols for evaluation and improvement • Own, monitor, and positively influence programs directly tied to DFIN Professional Services KPIs • Oversee multiple project teams, ensuring program goals are reached • Identify risks and opportunities across multiple projects within the department; analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders. Develop mitigation strategies to ensure program sustainability • Responsible for end-to-end success of DFIN programs and ensure proper executive level visibility • Develop program dashboards and reports used to display current state/health/risks of all programs • Standardize program implementation activities such as artifacts, stakeholder alignment, and use of Certinia • Rollout Change Management best practices and related training associated with programs • Contribute to Professional Services Sales initiatives such as Time to Value methodology refinement, Customer Satisfaction, and Retention & Growth • Provide day-to-day best practices and professional guidance to teams involved in the program • Foster collaboration, innovation, and a results-driven culture within program teams • Full visibility and management of program management resources with emphasis on positive job satisfaction, sentiment, and career growth • Mentor and support team members to enhance performance and professional growth Qualifications: • 10+ years of experience in Professional Services and Customer Success at a SaaS company • 5+ years of SaaS project management experience • 5+ years of experience working in Certinia and Salesforce • Proven experience managing large-scale programs with multiple projects and stakeholders • Strong understanding of program management methodologies, tools, and frameworks • Exceptional communication, negotiation, and leadership skills • Proficiency in budget management, resource planning, and risk assessment • Ability to navigate complex organizational structures and foster cross-functional collaboration • Executive level experience conducting Executive Steering Committees • Exceptional skills in leadership, time management, facilitation, and organization • Experience in managing stakeholders • Outstanding knowledge of Change Management principles and performance evaluation processes • Proven track record of innovation and creativity in solving company and team challenges • Detailed knowledge of project management processes: Planning, Scheduling, Monitoring, Tracking, Reporting and best practices Additional Qualifications • In-depth knowledge and experience with successfully managing enterprise software application implementations with waterfall and agile methodologies • Detail-oriented with the ability to set priorities for self and a broader organization • Results-driven, highly motivated individual with proven results in previous roles • Possess exceptional cross-organization collaboration and communication skills • Executive presence and confidence in communicating with technical, business, and VP & C-level stakeholders • Strong communication, presentation, consultative, and leadership skills • Ability to create structure in ambiguous situations • Previous experience owning Customer Satisfaction and Professional Services programs, conducting program analysis, and delivering executive readouts • Experience in Customer Success Manager role and owning relevant CS initiatives • Expert level understanding of key project, Professional Services, and Customer Success metrics It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual w ith a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to talentacquisition@dfinsolutions.com . At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from talentacquisition@dfinsolutions.com . If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via talentacquisition@dfinsolutions.com (this email is for general TA questions and is not used for updates on your application status). #BI-Remote

View details: Senior Manager - Program Management

United States

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Technical Program Manager

Aalyria

Connectivity Everywhere

Technical Program Manager11 hours ago

Full Time Remote SeniorTeam 51-200H1B No Sponsor

Company Site LinkedIn

• Own the program planning and execution software product integration, guiding the project through the different phases of the mission. • Act as the primary programmatic interface with the customer, communicating effectively with a wide range of audiences, including high-level executives and technical stakeholders. • Run cross-functional operating rhythms (kickoffs, weekly reviews, exec readouts) to keep Product, Engineering, Design, and Solutions Engineering aligned on status, risks, and decisions. • Translate customer requirements into actionable engineering plans, ensuring delivery expectations remain crisp as scope evolves. • Take full ownership of the Time & Materials (T&M) contract reporting requirements.

Cloud

View details: Technical Program Manager

United States

$170K - $210K / year

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Senior Staff Technical Program Manager

GE Aerospace

Technical Program Manager13 hours ago

Full Time Remote SeniorTeam 10,001+H1B No Sponsor

Company Site LinkedIn

• Collaborate with business and functional partners and technology leadership in defining functionality and specifying requirements • Outline multi-generational project strategy aligned to deliver on the expected outcomes • Define execution methodologies and project management practices • Organize project teams comprising from internal and external technical and functional experts • Manage day-to-day execution of multiple interdependent projects • Coordinate execution across multiple projects and drive shared approach and outcomes tracking • Support execution team with resolution of roadblocks and interdependencies • Partner with technical and functional teams external to the project • Manage project risks, scope changes and other non-standard events • Manage stakeholder communication and progress reporting • Ensure quality of deliverables is verified and matching stakeholder expectations • Track project outcomes realization and customer satisfaction levels • Ensure lessons learned are collected • Perform initial and final financial reviews and ensure ongoing budget tracking

PMP

View details: Senior Staff Technical Program Manager

United States

$131K - $189K / year

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Manager – Technical Operations

Spark

Build the insurance business of your dreams.

Technical Program Manager13 hours ago

Full Time Remote SeniorTeam 51-200H1B Sponsor

Company Site LinkedIn

• Apply AI/agentic tooling to DevOps and infrastructure work; automated remediation, anomaly detection, capacity and cost optimization, and agent-assisted incident response and runbook execution • Apply AI to InfoSec; AI-assisted log/alert triage, compliance evidence collection, vulnerability prioritization, and phishing/threat detection — while maintaining human sign-off on anything security-critical • Drive org-wide AI enablement for technical operations: evaluate and roll out agentic tooling to support the broader organization • Set guardrails for safe AI adoption in a regulated environment — data handling, auditability, and model/tool vetting — so speed doesn't come at the cost of compliance • Own the reliability, scalability, and cost-efficiency of our AWS-native infrastructure (Lambda, Step Functions, Kinesis, Connect, Bedrock, and related services) • Drive CI/CD maturity, infrastructure-as-code practices (SAM/CloudFormation/Terraform), and environment consistency across dev/staging/prod • Own observability: logging, monitoring, alerting, and incident response processes; drive down MTTR • Manage on-call rotations and runbooks; be a calm, decisive presence during incidents • Own the security posture of a HIPAA- and CMS-regulated platform: policies, controls, risk assessments, and audit readiness • Lead SOC 2 / HIPAA compliance programs, vendor security reviews, and incident response • Partner with engineering on secure-by-default practices (secrets management, least-privilege IAM, PHI handling, encryption at rest/in transit) • Own security awareness training and access governance across the company • Manage corporate IT: employee onboarding/offboarding, endpoint management, SSO/identity (Okta or similar), device security, and helpdesk support • Own vendor and SaaS management, including procurement, licensing, and access reviews • Build scalable, self-serve IT processes appropriate for our headcount • Build and lead a small, high-leverage team as the function grows — hire well, and know when not to hire, favoring automation and good tooling over headcount • Partner closely with the VP of Engineering, Data Engineering, and Product on shared infrastructure needs • Represent technical operations to the board, auditors, and enterprise customers/partners when needed • Set and report on operational KPIs; uptime, deployment frequency, MTTR, security findings closure rate

AWS Terraform

View details: Manager – Technical Operations

United States

$170K - $215K / year

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Senior Program Manager, Transformation

ServiceNow

As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Technical Program Manager14 hours ago

Full Time Remote LeadTeam 10,001+Since 2004H1B Sponsor

Company Site LinkedIn

Role Description The Opportunity: We’re looking for a sharp, execution-obsessed Senior Manager to join the Strategic Execution Office within Global Marketing Strategic Operations. This is not a traditional PMO role—it’s a high-impact seat at the intersection of marketing transformation, strategic execution, and AI-native ways of working. You’ll translate enterprise priorities into structured program plans, clear execution roadmaps, and measurable business outcomes. You’ll operate across cross-functional boundaries, bring operational rigor to complex initiatives, and drive accountability from kickoff to close-out—using AI as a strategic partner, not just a productivity shortcut. The ideal candidate has a track record in strategic program leadership and marketing transformation, thrives in ambiguity, embraces AI-enabled workflows as foundational to how work gets done, and knows how to move fast without sacrificing quality. What You’ll Do: - Program Leadership & Execution: - Own end-to-end planning and execution for Marketing-focused strategic transformation programs. - Translate business priorities into structured program charters, workstreams, milestones, and measurable outcomes. - Manage multiple concurrent initiatives, ensuring delivery on time, within scope, and within budget. - Drive accountability and urgency across cross-functional teams. Challenge unproductive patterns and protect execution standards. - Transformation Planning & Delivery: - Build comprehensive transformation plans in partnership with Marketing, Product, Sales, Finance, IT, and other enterprise functions. - Align transformation strategy to broader enterprise objectives, operating priorities, and measurable business outcomes. - Track and manage risks, dependencies, decision logs, and critical path activities with precision. - Ensure clear communication, documentation, and stakeholder alignment throughout the program lifecycle. - Cross-Functional Collaboration: - Partner with leaders across Marketing and enterprise functions to align on strategy and drive execution. - Facilitate working sessions, governance forums, and executive reviews that move work forward—not just update stakeholders. - Serve as the connective tissue between strategic direction and day-to-day operational execution. - Strategic Planning & Prioritization: - Support portfolio-level planning and prioritization within the Strategic Execution Office. - Identify and allocate resources to the highest-impact initiatives aligned to organizational strategy. - Translate strategic imperatives into actionable roadmaps with clear ownership and accountability. - Process Excellence & Documentation: - Identify and implement improvements to workflows, tools, and integration processes. - Maintain structured documentation including charters, requirements, decision logs, roadmaps, and program reviews. - Define and document business requirements to support operational and system changes. - Establish KPIs, milestones, and dashboards to monitor program health and outcomes. - Deliver structured status updates and executive-ready reporting to senior stakeholders. - Design feedback mechanisms into programs to drive continuous improvement. - AI-Native Execution & Accountability: - Leverage AI tools (Microsoft 365 Copilot, Claude, Zoom AI Companion, and emerging platforms) as foundational to how you plan, execute, and communicate—not as optional add-ons. - Identify manual processes ripe for AI automation, design end-to-end AI-enabled workflows, and measure time savings and adoption across the team. - Use AI to generate executive-ready program narratives, QBR content, and stakeholder communications—always verifying outputs for accuracy before distribution. - Coach cross-functional partners and junior PMs on AI-native methodologies, prompt engineering, and workflow automation best practices. Qualifications - Bachelor’s degree required. - 8+ years of relevant experience in Program/Project Management, Strategic Operations, Transformation, or Marketing Operations. - 5+ years managing large, cross-functional initiatives in complex enterprise environments. - Demonstrated success driving marketing programs or strategic transformations to measurable business outcomes. - Strong command of project management fundamentals: planning, risk management, stakeholder alignment, and execution tracking. - Proficiency with AI-enabled workflows and tools (Microsoft 365 Copilot, Claude, ChatGPT Enterprise, Zoom AI Companion, or similar). - Experience building or maintaining golden prompt libraries, AI-enabled reporting workflows, or automation pipelines for program management. - Excellent communication and facilitation skills with a bias toward clarity and action. - PMP and/or Agile certification preferred but not required. Requirements - For positions in this location, we offer a base pay of $139,900 - $244,800, plus equity (when applicable), variable/incentive compensation and benefits. - Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. - Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. - We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Benefits - Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

View details: Senior Program Manager, Transformation

United States

$139.9K - $244.8K / year

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Program Manager, Data Integrity & Management Transformation

Sand Cherry Associates

Sand Cherry Associates is a business strategy and management consultancy whose services help businesses drive measurable results. Calling its work environment "

Technical Program Manager15 hours ago

Contract Remote Lead

Company Site

Role Description We are seeking an experienced Data Integrity & Management Transformation Program Manager to serve as a key member of a newly established Enterprise Transformation Office. Reporting directly to the Enterprise Transformation PMO Lead, this individual will lead enterprise-wide data readiness, governance, quality, cleansing, validation, reconciliation, and management initiatives supporting large-scale business transformation programs, ERP implementations, operational process improvements, and strategic business initiatives. This role will serve as the program/project manager responsible for ensuring business-critical data is accurate, complete, trusted, governed, and ready to support enterprise transformation initiatives. Success requires exceptional analytical experience, strong business process knowledge, executive consulting skills, and the ability to translate complex business requirements into structured data management activities. The successful candidate must thrive in an environment where they personally own deliverables from concept through completion while partnering with business leaders, technology teams, functional subject matter experts, and executive leadership. This position requires balancing strategic leadership with detailed execution. - Develop enterprise data governance practices. - Coordinate master data management initiatives. - Oversee data cleansing and validation activities. - Support ERP implementations including Microsoft Dynamics 365 and OneStream. - Manage business data readiness. - Coordinate data migration activities. - Establish repeatable governance processes. - Deliver executive reporting that enables informed business decisions. This is a 9+ month remote role requiring up to 1–2 weeks of travel per month. Candidates must be able to work Central Time hours and be fully authorized to work in the United States without visa sponsorship or transfer. Please note that we do not work C2C. Qualifications - 8+ years leading enterprise data management, data governance, master data management (MDM), ERP implementations, business transformation, program management, management consulting, or large-scale operational improvement initiatives within complex, matrixed organizations. - Demonstrated success leading enterprise data quality, governance, cleansing, validation, reconciliation, migration, and business readiness initiatives supporting large-scale transformation programs and ERP implementations. - Experience establishing and maintaining enterprise data governance frameworks, stewardship models, ownership structures, business rules, data standards, quality controls, and sustainable operating procedures. - Strong understanding of enterprise master data management principles. - Experience planning and coordinating enterprise data migration activities including data mapping, transformation, cleansing, normalization, validation, reconciliation, testing, cutover planning, and post-implementation stabilization. - Strong understanding of enterprise and financial reporting, KPI development, executive dashboards, and BI solutions supporting executive decision-making. - Experience partnering with business process owners to align enterprise data structures with redesigned business processes supporting digital transformation, ERP modernization (Microsoft Dynamics, OneStream or similar), operational excellence, and continuous improvement initiatives. - Proven experience developing and maintaining integrated project plans, dashboards, governance documentation, RAID logs, milestone schedules, dependency trackers, issue registers, executive scorecards, and portfolio reporting supporting enterprise data initiatives. - Demonstrated ability to balance executive strategy with detailed hands-on execution while maintaining exceptional organization, responsiveness, analytical rigor, and attention to detail. - Exceptional consulting, facilitation, executive communication, presentation, analytical, organizational, stakeholder management, and problem-solving skills. - Proven ability to independently develop polished executive deliverables including PowerPoint presentations, Steering Committee materials, and executive dashboards. - Experience facilitating executive governance meetings, business process reviews, data governance councils, executive planning sessions, and strategic alignment discussions. - Strong analytical and quantitative skills with experience performing data profiling, root cause analysis, reconciliation, trend analysis, quality assessments, exception reporting, and business performance measurement. - Advanced proficiency with Microsoft Suite, Smartsheet, Jira, Azure DevOps, Monday.com, Planview, Visio, and other enterprise collaboration and project management platforms. - Experience supporting organizational change management initiatives. - Experience operating within SOX-compliant, publicly traded, or highly regulated business environments is preferred. - Experience within Oil & Gas, Energy Services, or other asset-intensive industries is strongly preferred. - Demonstrated commitment to continuous improvement through development of repeatable governance frameworks and data management methodologies. Requirements - Bachelor's degree in Information Systems, Computer Science, Data Analytics, Business Administration, Finance, Accounting, Engineering, Management Information Systems, or a related discipline required. - Master's degree (MBA, MS in Data Analytics, Information Systems, Business Analytics, or related field) preferred. - Project Management Professional (PMP) certification strongly preferred. - Prosci Change Management, Lean Six Sigma, Agile, Scrum, or related professional certifications are highly desirable. - Formal training/certification in Master Data Management (MDM), Data Governance, Enterprise Information Management, Business Intelligence, ERP implementation, or Enterprise Architecture is considered a strong advantage. - Experience participating in Enterprise PMO organizations, enterprise transformation initiatives, ERP implementation programs, or management consulting engagements supporting large-scale business transformation is highly desirable. Benefits - Annual salary range of $100,000-$150,000. - Opportunity to be part of a digital workforce. - Professional career growth as a main priority. - Recognition for contributions and a friendly, communicative culture.

View details: Program Manager, Data Integrity & Management Transformation

United States

$100K - $150K / year

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Senior Partner Program Manager - Global Alliances

Dragos

Dragos is a computer and network security company specializing in industrial cybersecurity, incident response, threat intelligence, and security software. Past

Technical Program Manager16 hours ago

Full Time Remote SeniorTeam 295Since 2016

Company Site

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place. About the Role: The Global Alliances Senior Partner Program Manager is a senior individual contributor responsible for executing the global partner program strategy and priorities established by the VP of Global Alliances. This role drives day-to-day operationalization and continuous improvement of Dragos's partner program across all five partner segments: Distributors, Value-Added Resellers (VARs), Original Equipment Manufacturers (OEMs), Global System Integrators (GSIs), and Hyperscaler Marketplace providers. Working under the direction of the VP of Global Alliances, this individual translates strategic intent into structured workstreams, scalable processes, and measurable outcomes. The role interfaces with virtually every internal function—Sales, Marketing, Legal, Finance, Operations, Product, and Customer Success—to ensure global program consistency and a high-quality partner experience. Externally, this role engages directly with key partners to drive activation, enablement, and collaborative execution. Success in this role requires strong operational discipline, cross-functional coordination skills, and the ability to manage multiple concurrent workstreams with precision and urgency. Responsibilities: - Execute global partner program framework across all five segments, operationalizing tier structures, benefits, requirements, and incentives while tracking program health metrics. - Drive technical and commercial enablement programs—training, certifications, deal desk processes, and partner-facing resources—ensuring partners can position and sell Dragos solutions effectively. - Assess and improve partner support infrastructure (portal, PRM, help desk) and establish SLAs to ensure responsive, high-quality partner support experience. - Own end-to-end partner onboarding and intake process, streamlining workflows and eliminating bottlenecks to reduce time-to-active across all segments. - Serve as operational owner of partner agreement workflow, coordinating with Legal and Finance to accelerate contract execution and maintain compliance tracking. - Apply consistent program frameworks across Distributors, VARs, OEMs, GSIs, and Hyperscaler Marketplace partners while accommodating segment-specific requirements. - Act as operational liaison between Global Alliances and internal teams (Sales, Marketing, Legal, Finance, Product, Operations, Customer Success), coordinating workstreams and accountability. - Manage key partner relationships, escalations, and communications; prepare business reviews and represent Dragos at partner events and industry conferences. Qualifications: Required - 8+ years of experience in channel program management, partner operations, or alliances within a B2B enterprise software or cybersecurity company. - Demonstrated experience executing partner programs across multiple partner types—ideally including distribution, resellers, GSIs, and cloud marketplace. - Deep understanding of indirect go-to-market motions, channel economics, and partner lifecycle management. - Proven ability to operationalize complex, multi-stakeholder processes and drive execution across cross-functional teams without direct authority. - Experience with legal agreement workflows, partner contract administration, and working effectively with Legal and Finance functions. - Strong project management and organizational skills; able to manage multiple concurrent workstreams with precision. - Excellent written and verbal communication skills with the ability to present program updates clearly to executives and partners. - Proficiency with PRM systems, Salesforce CRM, DocuSign or equivalent eSignature tools, and partner portal technologies. Preferred - Experience in OT/ICS cybersecurity, critical infrastructure, or industrial technology sectors. - Familiarity with Hyperscaler Marketplace programs (AWS Marketplace, Microsoft Azure Marketplace, Google Cloud Marketplace) and co-sell mechanics. - Experience supporting OEM partnership structures including joint solution development and licensing frameworks. - Background in global program management with exposure to EMEA, APAC, and Americas channel dynamics. - MBA or equivalent business education. Compensation: - Salary: $182,000 - Competitive Equity Package - Comprehensive Benefits Plan #LI-BR1 #LI-REMOTE Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

View details: Senior Partner Program Manager - Global Alliances

United States

$182K / year

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Senior Program Manager

Verint

Verint is a publicly traded information technology and services company offering solutions designed to help organizations make more informed, effective, and timely decisions. Softw

Technical Program Manager17 hours ago

Full Time Remote Lead

Role Description Verint's Senior Program Manager, Program Management Office (PMO) plays a central role in driving strategic initiatives across the product and engineering organization. This person works closely with the senior leadership to bring structure, transparency, and momentum to the programs that matter most. The role spans planning frameworks, cross-functional governance, tooling, and a bias toward getting things done over documenting process. We're looking for someone who is equally comfortable in a leadership meeting setting direction and in the weeds resolving a dependency. The ideal candidate has deep experience running complex programs in SaaS environments, understands how modern product and engineering organizations work, and knows how to build alignment and move work forward fast across a distributed company. Qualifications - Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent work experience - 8+ years of experience in program or project management, with at least 4 years in a senior or lead capacity in a software or SaaS environment - Demonstrated track record running complex, cross-functional programs in a matrixed, global organization - Strong facilitation skills - able to run a room, navigate ambiguity, and move stakeholders toward decisions across different time zones and teams - Experience standing up or significantly improving PMO practices inside a product or engineering organization - Solid understanding of Agile and hybrid delivery methodologies; comfortable working alongside both scrum teams and portfolio-level planning - Experience with enterprise planning tools, particularly Aha! and Jira; familiarity with data-driven reporting and executive dashboards - Comfortable working alongside AI-assisted workflows and curious about where they can reduce friction in PMO operations - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Requirements - Own strategic programs from initiation through delivery and adoption, maintaining clarity on goals, scope, and status at every stage. - Create visibility and alignment across leadership by translating complex program activity into clear, decision-ready reporting. - Track deadlines, deliverables, resources, and action items with rigor, and hold owners accountable for their commitments. - Identify cross-team dependencies and risks early, and make sure they are visible, owned, and mitigated before they become blockers. - Design, refine, and roll out planning and governance processes that help a distributed product organization move faster and more consistently. - Define and track KPIs that give leadership a clear picture of engineering effectiveness, delivery health, and team capacity. - Identify opportunities to use AI-assisted workflows to reduce manual effort in status reporting, documentation, and data synthesis. - Facilitate retrospectives and lessons-learned sessions that actually result in changes, not just documentation. - Partner with Product, Engineering, CloudOps, and Support & Services to streamline delivery and reduce friction at the hand-off points. - Support post-merger integration work by helping newly combined teams align on shared processes, tools, and ways of working. - Lead change efforts that connect directly to business outcomes - faster delivery, reduced rework, better predictability. Preferred Qualifications - PMP or equivalent certification - Experience in CX, CCaaS, WFM, or enterprise SaaS - Exposure to M&A integration work or operating inside a PE-backed technology company - Hands-on experience with WSJF or other value-based prioritization frameworks Benefits - 2025 Benefits Offering Company Description Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

View details: Senior Program Manager

United States

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Program Registry Clinician

United Biosource Corporation

UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

Technical Program Manager18 hours ago

Full Time Remote Mid Level

Role Description To provide quality clinical criteria review for Prior Authorizations as defined by Client specifications to ensure patients are serviced accurately and timely. Qualifications - Knowledge of pharmacy, pharmaceuticals, or healthcare business required - Ability to analyze and interpret clinical criteria - Works effectively across organization and fosters teamwork - Demonstrates the ability to manage production independently while building strong credible working relationships with clients, patients, and internal partners - Excellent communication skills both verbal and written - Demonstrated knowledge of medical terminology and capacity to thoroughly analyze clinical criteria - Active professional affiliations and/or national certification in related clinical specialty preferred - Ability to work flexible work schedule

View details: Program Registry Clinician

United States

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