Spark

• Own the product vision, strategy, and roadmap for Spark's platform. Communicate it clearly to the team, to customers, and to investors. • Act as a player-coach, balancing strategic leadership with hands-on execution based on what the business needs at any given moment. • Build and grow a high-performing Product and Design team. Define new roles and product domains in close partnership with Engineering leadership. • Develop deep expertise in our market and customers by spending meaningful time with brokers, agency partners, and carrier partners. • Ensure the product roadmap drives broker adoption, revenue growth, and operational efficiency across the business. • Partner with Sales, Marketing, and Account Management to build a clear, consistent narrative around our product and where we are investing. • Collaborate with Customer Success to identify opportunities for operational efficiency and ensure coordinated, well-supported product launches. • Work with Engineering leadership to maintain a fast, iterative development process that balances speed, quality, and scalability. • Own the operating cadence for how Product serves as the connective tissue between business strategy and day-to-day execution. • Set and reinforce the cultural values of the Product organization and ensure they are felt broadly across Spark.

• Lead the design, optimization, and maintenance of scalable ELT pipelines using AWS tooling, Snowflake and dbt. • Own Spark’s most critical data models, ensuring they are well-documented, tested, performant, and trusted across the organization. • Drive standardization and automation across data workflows to reduce manual effort, improve reliability, and enable faster iteration. • Partner deeply with cross-functional stakeholders to understand ambiguous business problems and translate them into clear, scalable data solutions. • Set best practices for data quality, testing, and observability, continuously raising the bar for accuracy and consistency. • Lead medium- to large-scale data initiatives end-to-end, including technical design, execution, stakeholder communication, and delivery. • Mentor and support Analytics Engineers and other Data teammates, providing technical guidance, code review, and coaching. • Contribute to data team strategy, influencing tooling decisions, modeling patterns, and long-term architecture.

• Advocate for Spark’s mission and vision, driving usage of Spark’s platform and services to minimize churn and create lasting partnerships. • Build and maintain relationships with Partners’ leadership and operations teams to ensure the growth of their businesses. • Lead all phases of the Partner life cycle including onboarding, adoption of Spark’s platform, and expansion. • Implement effective onboarding strategies and processes, accounting for unique agency dynamics, to ensure Partners incorporate Spark best practices into their operations. • Address and resolve commercial or product issues or concerns. • Collaborate cross-functionally to identify areas for improvement and ways to enhance partner satisfaction and retention. • Provide Voice of Customer insights to marketing, sales and product teams. • Negotiate adjustments to partnership agreements, adhering to Spark frameworks and guidelines. • Adapt to internal workflow and process changes, and support external communication to Partners.

• Own Spark's core platform narrative and messaging framework across Medicare brokers and agencies • Develop and maintain differentiated positioning for Spark's products and capabilities • Build and evolve buyer personas grounded in ongoing market research and customer conversations • Maintain competitive intelligence and communicate findings across the organization • Lead end-to-end GTM execution for product and feature launches, from strategy through post-launch measurement • Own cross-functional launch readiness across product, design, DG, sales, and customer success • Define and track success metrics tied to awareness, adoption, and sales impact • Develop GTM strategy for new offerings, new product tiers, and new broker or agency segments • Partner with product and revenue leadership to inform roadmap prioritization with market and competitive insight • Build the strategic POV on where Spark plays and how we win in each segment • Create and direct content and programs that position Spark as a technology leader in the Medicare brokerage space • Produce thought leadership, product-focused content, and adoption-driving materials — as both creator and strategist • Partner with demand gen and content marketing to extend reach and drive awareness • Leverage AI tools to accelerate research, content creation, and synthesis • Build on Spark's existing foundation to develop lifecycle programs that drive product adoption and broker engagement • Design communications that help brokers and agencies get more value from Spark's platform and capabilities • Partner with customer success and product to identify adoption gaps and address them through marketing programs • Own the broker acquisition narrative and the toolkit that supports it: pitch decks, battlecards, one-pagers, objection handling guides • Partner with sales on messaging strategy for new agency segments and product offerings • Run enablement trainings and ensure field teams can confidently represent Spark's value proposition

About Spark Advisors We're building healthcare tech for a system that desperately needs it. Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to care, and pocketbooks. These aren’t just inconveniences – they are potentially life-altering changes that leave seniors medically and financially vulnerable. Independent Medicare advisors play a crucial role in guiding seniors through this complexity and helping them find the right coverage for their needs. But their ability to be effective healthcare advocates has long been hamstrung by broken tools and outdated systems. Spark is fixing that. We’re the fastest-growing Medicare platform in the country, combining AI, an industry-leading CRM, and client services to transform how 8,000+ brokers acquire, enroll, and support clients in their local communities. Join a talent-dense team from Square, Ramp, Yext, Oscar, and Cedar — backed by Primary Ventures and Viewpoint Ventures — that is serious about building technology to expand access to quality healthcare. We offer remote work, sabbaticals, company retreats, and other generous benefits that earned us recognition as one of Inc. Magazine’s Best Workplaces of 2025 Healthcare is overdue for innovation. Let’s redefine what its future looks like — together. SummarySpark wants to bring on a Business Systems Associate to help drive efficiency and manage our key workflows. We're looking for a motivated and innovative professional to join our team and play a key role in driving the future of our data systems. In this position, you’ll be at the forefront of enhancing our Spark systems, ensuring seamless data integration, and working with cross-functional teams to deliver insights that fuel key business decisions. You’ll have the opportunity to shape and streamline data processes, elevate team collaboration, and work on cutting-edge technology in a role that offers both challenge and growth. If you're excited about transforming data into actionable solutions and driving meaningful change, we’d love to hear from you! What you’ll do - Work as an administrator for integrations, maintenance, and improvements for business systems like Intercom, Airtable, Dialpad, Notion, Calendly and more. You’ll need a deep understanding of each tool and how they works together. - Assist with implementing and maintaining Spark systems to ensure they meet organizational needs and compliance standards. - Work cross-functionally to gather and report on data from various sources and platforms. - Perform regular audits and quality assessments of data to identify and resolve differences or issues promptly. - Assist with data integration from various sources and platforms, ensuring consistency and reliability. This includes taking complex data from partners, cleaning it, and packaging it into a format to upload into our systems. - Build for scale. Spark is growing quickly, and we need our processing to scale with us. - Be a resource for team members on internal tools. - Write, edit, and maintain departmental documentation with a focus on cross-functional language (for technical and non-technical audiences alike) What we’re looking for - 3+ years of operations, consulting, or data experience - Experience building simple automations to create more efficient processes - Ability to learn new tools and pick up technical concepts quickly - Proven grit needed to navigate complex and messy data or workflow problems - An eye for detail, able to identify small details out of place - Strong communication skills for working cross-functionally with various teams - Ability to understand complex business logic and translate into technical processes - Ability to continuously refine processes, adopt new technologies, and incorporate feedback - Independent & comfortable with ambiguity Nice To Haves - Experience working with tools like Airtable, Intercom, Dialpad, Google Sheets, and Notion - Additional technical experience with tools like SQL, Python or BI tools CompensationOur salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. Base Salary $80,000—$110,000 USD Why you should join our team By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer: - Equity compensation - Health care, including dental and vision through our PEO Sequoia - Flexible work location; co-working available - 401k - Paid Time Off - Monthly Remote Work Stipend (help cover costs of home-office needs) - Paid Parental Leave - Up to 14 weeks for birthing parents - Up to 8 weeks for non-birth parents - 11 paid holidays - 2 week sabbatical at 5 years of employment - Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi Compliance Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of all employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov. Furthermore, for security and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S. At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

About Spark Advisors We're building healthcare tech for a system that desperately needs it. Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to care, and pocketbooks. These aren’t just inconveniences – they are potentially life-altering changes that leave seniors medically and financially vulnerable. Independent Medicare advisors play a crucial role in guiding seniors through this complexity and helping them find the right coverage for their needs. But their ability to be effective healthcare advocates has long been hamstrung by broken tools and outdated systems. Spark is fixing that. We’re the fastest-growing Medicare platform in the country, combining AI, an industry-leading CRM, and client services to transform how 8,000+ brokers acquire, enroll, and support clients in their local communities. Join a talent-dense team from Square, Ramp, Yext, Oscar, and Cedar — backed by Primary Ventures and Viewpoint Ventures — that is serious about building technology to expand access to quality healthcare. We offer remote work, sabbaticals, company retreats, and other generous benefits that earned us recognition as one of Inc. Magazine’s Best Workplaces of 2025 Healthcare is overdue for innovation. Let’s redefine what its future looks like — together. SummaryWe’re looking for highly analytical and execution-oriented Strategic Partnerships Lead to help drive strategic initiatives, data-driven decisions and operational excellence across the organization. The role will report into the VP of Strategy, and work closely with the Head of Carrier Relations, and the leadership team across multiple cross-functional areas (including Operations, Sales, Finance, Product, etc.) to identify opportunities, solve complex business problems, and ensure smooth day-to-day operations. We are looking for individuals who are high horsepower and high throughput to help us increase capacity and grow. What You’ll Do - Build and manage relationships with external strategic partners and internal stakeholders - Collaborate cross-functionally (Product, Sales, Marketing, Legal, Finance) to operationalize partnerships and ensure successful execution - Track, measure, and report on partnership performance against KPIs, ensuring accountability and ROI - Serve as point of escalation for day-to-day partner operational issues - Maintain a centralized tracker/CRM of all partnership opportunities, active deals, and performance metrics - Create an operational framework to help prioritize new potential partnerships What We’re Looking For - 5-7+ years of consulting, business operations, private equity, or investment banking experience - Proven ability to lead complex, ambiguous projects with minimal oversight - Strong analytical skills - Exceptional written and verbal communication skills and ability to present to external stakeholders - Experience working cross-functionally and influencing without authority - Self-starter with strong attention to detail and an ownership mentality - Healthcare experience is preferred, but not required - Bonus points if: - You have an MBA - You worked at a start-up CompensationOur salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. Base Salary $150,000—$180,000 USD Why you should join our team By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer: - Equity compensation - Health care, including dental and vision through our PEO Sequoia - Flexible work location; co-working available - 401k - Paid Time Off - Monthly Remote Work Stipend (help cover costs of home-office needs) - Paid Parental Leave - Up to 14 weeks for birthing parents - Up to 8 weeks for non-birth parents - 11 paid holidays - 2 week sabbatical at 5 years of employment - Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi Compliance Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of all employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov. Furthermore, for security and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S. At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

• Own the broker experience strategy end-to-end • Set the vision, strategy, and roadmap for Spark’s broker-facing experience across the enrollment journey (Plan Fit → Quote → Enroll) and the highest-leverage adjacent workflows that improve quality and throughput. • Establish crisp product principles for broker experience: speed-to-enroll, reduced tab-switching, lower error rates, and defensible compliance evidence. • Make hard tradeoffs across speed, compliance, and outcomes; align execs and cross-functional leaders on sequencing. • Drive a cohesive experience for telephonic brokers and agencies where “the chain of enrollment” is naturally captured as part of the workflow (what was asked, shown, said, and attested). • Partner with Compliance to bake the scorecard and policy requirements into broker workflows so quality is enforced by the product—not by escalating headcount. • Identify friction that causes compliance risk (missing SOAs, incomplete disclosures, unclear handoffs) and design product guardrails that prevent it. • Manage two PMs with clear ownership boundaries, strong execution habits, and high standards for product craft. • Coach PMs on discovery, stakeholder management in a regulated environment, and writing specs that hold up under compliance scrutiny. • Build a healthy operating cadence (goals, metrics, roadmap reviews, learning loops) while maintaining urgency. • Define what success means in measurable terms (e.g., time-to-quote/enroll, conversion, error rate, compliance completion, misfit/RDR proxies where applicable, adoption of Spark as the primary workflow). • Instrument the product so we can learn quickly and make confident decisions (what’s working, what’s noise, what’s risky). • Ensure launches include rollout plans, enablement, and post-launch iteration so “shipped” becomes “used and trusted.” • Partner deeply across the org • Engineering & Design: build coherent systems, not one-off screens. • Compliance: convert policy into product rails and auditable evidence capture. • Ops / Success: ensure workflows reduce operational burden rather than shifting work onto customers. • GTM: ensure the broker experience supports selling on value (quality + productivity), not just pricing conversations.

• Work a mix of outbound prospecting, inbound follow-up and warm leads from campaigns, events, and community-driven programs. • Partner closely with RevOps and Marketing Ops to support lead flow, targeting, and data hygiene • Provide real-time feedback to Marketing on lead quality, messaging, and conversion • Manage competing priorities across prospecting, operational asks, and experimentation • Help identify process gaps and improvement opportunities across the GTM funnel • Operate with autonomy while collaborating deeply across functions

• Own canonical datasets and definitions across core domains (production, contracting, commissions, compliance, partner performance). • Define and maintain clear metric semantics (including messy “in-between” operational states) so internal and partner-facing reporting stays consistent. • Drive self-serve data access: reduce ad hoc requests, tribal knowledge, and manual lookups by turning repeat needs into scalable data products. • Lead cross-functional discovery with stakeholders across Account Management, Contracting, Support, Compliance, Finance, and Product; translating workflow pain into concrete data requirements and shipped solutions. • Partner with Data Engineering to design durable data models from complex carrier/vendor signals and to improve reliability, monitoring, and data quality where it matters. • Partner with Analytics on dashboard UX and iteration, ensuring outputs are actionable and map to real workflows (not just charts). • Align internal reporting and product surfaces so teams and partners see a consistent “shared truth.” • Own prioritization and execution across teams - balancing speed, accuracy, completeness, and trust.

• Create and own Company forecast budget model for revenue, expenses, and cash flow • Oversee day-to-day accounting workflows in partnership with our third-party accounting firm • Ensure timely and accurate monthly closes, reconciliations, and financial reporting • Partner with leadership team on creating, implementing, and tracking functional budgets • Conduct financial & variance analyses on business performance, operational trends, and cost drivers to support decision-making and improve efficiency • Create dashboards and scorecards for Board and leadership team to track KPIs and performance