• Apply AI/agentic tooling to DevOps and infrastructure work; automated remediation, anomaly detection, capacity and cost optimization, and agent-assisted incident response and runbook execution • Apply AI to InfoSec; AI-assisted log/alert triage, compliance evidence collection, vulnerability prioritization, and phishing/threat detection — while maintaining human sign-off on anything security-critical • Drive org-wide AI enablement for technical operations: evaluate and roll out agentic tooling to support the broader organization • Set guardrails for safe AI adoption in a regulated environment — data handling, auditability, and model/tool vetting — so speed doesn't come at the cost of compliance • Own the reliability, scalability, and cost-efficiency of our AWS-native infrastructure (Lambda, Step Functions, Kinesis, Connect, Bedrock, and related services) • Drive CI/CD maturity, infrastructure-as-code practices (SAM/CloudFormation/Terraform), and environment consistency across dev/staging/prod • Own observability: logging, monitoring, alerting, and incident response processes; drive down MTTR • Manage on-call rotations and runbooks; be a calm, decisive presence during incidents • Own the security posture of a HIPAA- and CMS-regulated platform: policies, controls, risk assessments, and audit readiness • Lead SOC 2 / HIPAA compliance programs, vendor security reviews, and incident response • Partner with engineering on secure-by-default practices (secrets management, least-privilege IAM, PHI handling, encryption at rest/in transit) • Own security awareness training and access governance across the company • Manage corporate IT: employee onboarding/offboarding, endpoint management, SSO/identity (Okta or similar), device security, and helpdesk support • Own vendor and SaaS management, including procurement, licensing, and access reviews • Build scalable, self-serve IT processes appropriate for our headcount • Build and lead a small, high-leverage team as the function grows — hire well, and know when not to hire, favoring automation and good tooling over headcount • Partner closely with the VP of Engineering, Data Engineering, and Product on shared infrastructure needs • Represent technical operations to the board, auditors, and enterprise customers/partners when needed • Set and report on operational KPIs; uptime, deployment frequency, MTTR, security findings closure rate

Role Description The Opportunity: We’re looking for a sharp, execution-obsessed Senior Manager to join the Strategic Execution Office within Global Marketing Strategic Operations. This is not a traditional PMO role—it’s a high-impact seat at the intersection of marketing transformation, strategic execution, and AI-native ways of working. You’ll translate enterprise priorities into structured program plans, clear execution roadmaps, and measurable business outcomes. You’ll operate across cross-functional boundaries, bring operational rigor to complex initiatives, and drive accountability from kickoff to close-out—using AI as a strategic partner, not just a productivity shortcut. The ideal candidate has a track record in strategic program leadership and marketing transformation, thrives in ambiguity, embraces AI-enabled workflows as foundational to how work gets done, and knows how to move fast without sacrificing quality. What You’ll Do: - Program Leadership & Execution: - Own end-to-end planning and execution for Marketing-focused strategic transformation programs. - Translate business priorities into structured program charters, workstreams, milestones, and measurable outcomes. - Manage multiple concurrent initiatives, ensuring delivery on time, within scope, and within budget. - Drive accountability and urgency across cross-functional teams. Challenge unproductive patterns and protect execution standards. - Transformation Planning & Delivery: - Build comprehensive transformation plans in partnership with Marketing, Product, Sales, Finance, IT, and other enterprise functions. - Align transformation strategy to broader enterprise objectives, operating priorities, and measurable business outcomes. - Track and manage risks, dependencies, decision logs, and critical path activities with precision. - Ensure clear communication, documentation, and stakeholder alignment throughout the program lifecycle. - Cross-Functional Collaboration: - Partner with leaders across Marketing and enterprise functions to align on strategy and drive execution. - Facilitate working sessions, governance forums, and executive reviews that move work forward—not just update stakeholders. - Serve as the connective tissue between strategic direction and day-to-day operational execution. - Strategic Planning & Prioritization: - Support portfolio-level planning and prioritization within the Strategic Execution Office. - Identify and allocate resources to the highest-impact initiatives aligned to organizational strategy. - Translate strategic imperatives into actionable roadmaps with clear ownership and accountability. - Process Excellence & Documentation: - Identify and implement improvements to workflows, tools, and integration processes. - Maintain structured documentation including charters, requirements, decision logs, roadmaps, and program reviews. - Define and document business requirements to support operational and system changes. - Establish KPIs, milestones, and dashboards to monitor program health and outcomes. - Deliver structured status updates and executive-ready reporting to senior stakeholders. - Design feedback mechanisms into programs to drive continuous improvement. - AI-Native Execution & Accountability: - Leverage AI tools (Microsoft 365 Copilot, Claude, Zoom AI Companion, and emerging platforms) as foundational to how you plan, execute, and communicate—not as optional add-ons. - Identify manual processes ripe for AI automation, design end-to-end AI-enabled workflows, and measure time savings and adoption across the team. - Use AI to generate executive-ready program narratives, QBR content, and stakeholder communications—always verifying outputs for accuracy before distribution. - Coach cross-functional partners and junior PMs on AI-native methodologies, prompt engineering, and workflow automation best practices. Qualifications - Bachelor’s degree required. - 8+ years of relevant experience in Program/Project Management, Strategic Operations, Transformation, or Marketing Operations. - 5+ years managing large, cross-functional initiatives in complex enterprise environments. - Demonstrated success driving marketing programs or strategic transformations to measurable business outcomes. - Strong command of project management fundamentals: planning, risk management, stakeholder alignment, and execution tracking. - Proficiency with AI-enabled workflows and tools (Microsoft 365 Copilot, Claude, ChatGPT Enterprise, Zoom AI Companion, or similar). - Experience building or maintaining golden prompt libraries, AI-enabled reporting workflows, or automation pipelines for program management. - Excellent communication and facilitation skills with a bias toward clarity and action. - PMP and/or Agile certification preferred but not required. Requirements - For positions in this location, we offer a base pay of $139,900 - $244,800, plus equity (when applicable), variable/incentive compensation and benefits. - Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. - Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. - We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Benefits - Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Role Description We are seeking an experienced Data Integrity & Management Transformation Program Manager to serve as a key member of a newly established Enterprise Transformation Office. Reporting directly to the Enterprise Transformation PMO Lead, this individual will lead enterprise-wide data readiness, governance, quality, cleansing, validation, reconciliation, and management initiatives supporting large-scale business transformation programs, ERP implementations, operational process improvements, and strategic business initiatives. This role will serve as the program/project manager responsible for ensuring business-critical data is accurate, complete, trusted, governed, and ready to support enterprise transformation initiatives. Success requires exceptional analytical experience, strong business process knowledge, executive consulting skills, and the ability to translate complex business requirements into structured data management activities. The successful candidate must thrive in an environment where they personally own deliverables from concept through completion while partnering with business leaders, technology teams, functional subject matter experts, and executive leadership. This position requires balancing strategic leadership with detailed execution. - Develop enterprise data governance practices. - Coordinate master data management initiatives. - Oversee data cleansing and validation activities. - Support ERP implementations including Microsoft Dynamics 365 and OneStream. - Manage business data readiness. - Coordinate data migration activities. - Establish repeatable governance processes. - Deliver executive reporting that enables informed business decisions. This is a 9+ month remote role requiring up to 1–2 weeks of travel per month. Candidates must be able to work Central Time hours and be fully authorized to work in the United States without visa sponsorship or transfer. Please note that we do not work C2C. Qualifications - 8+ years leading enterprise data management, data governance, master data management (MDM), ERP implementations, business transformation, program management, management consulting, or large-scale operational improvement initiatives within complex, matrixed organizations. - Demonstrated success leading enterprise data quality, governance, cleansing, validation, reconciliation, migration, and business readiness initiatives supporting large-scale transformation programs and ERP implementations. - Experience establishing and maintaining enterprise data governance frameworks, stewardship models, ownership structures, business rules, data standards, quality controls, and sustainable operating procedures. - Strong understanding of enterprise master data management principles. - Experience planning and coordinating enterprise data migration activities including data mapping, transformation, cleansing, normalization, validation, reconciliation, testing, cutover planning, and post-implementation stabilization. - Strong understanding of enterprise and financial reporting, KPI development, executive dashboards, and BI solutions supporting executive decision-making. - Experience partnering with business process owners to align enterprise data structures with redesigned business processes supporting digital transformation, ERP modernization (Microsoft Dynamics, OneStream or similar), operational excellence, and continuous improvement initiatives. - Proven experience developing and maintaining integrated project plans, dashboards, governance documentation, RAID logs, milestone schedules, dependency trackers, issue registers, executive scorecards, and portfolio reporting supporting enterprise data initiatives. - Demonstrated ability to balance executive strategy with detailed hands-on execution while maintaining exceptional organization, responsiveness, analytical rigor, and attention to detail. - Exceptional consulting, facilitation, executive communication, presentation, analytical, organizational, stakeholder management, and problem-solving skills. - Proven ability to independently develop polished executive deliverables including PowerPoint presentations, Steering Committee materials, and executive dashboards. - Experience facilitating executive governance meetings, business process reviews, data governance councils, executive planning sessions, and strategic alignment discussions. - Strong analytical and quantitative skills with experience performing data profiling, root cause analysis, reconciliation, trend analysis, quality assessments, exception reporting, and business performance measurement. - Advanced proficiency with Microsoft Suite, Smartsheet, Jira, Azure DevOps, Monday.com, Planview, Visio, and other enterprise collaboration and project management platforms. - Experience supporting organizational change management initiatives. - Experience operating within SOX-compliant, publicly traded, or highly regulated business environments is preferred. - Experience within Oil & Gas, Energy Services, or other asset-intensive industries is strongly preferred. - Demonstrated commitment to continuous improvement through development of repeatable governance frameworks and data management methodologies. Requirements - Bachelor's degree in Information Systems, Computer Science, Data Analytics, Business Administration, Finance, Accounting, Engineering, Management Information Systems, or a related discipline required. - Master's degree (MBA, MS in Data Analytics, Information Systems, Business Analytics, or related field) preferred. - Project Management Professional (PMP) certification strongly preferred. - Prosci Change Management, Lean Six Sigma, Agile, Scrum, or related professional certifications are highly desirable. - Formal training/certification in Master Data Management (MDM), Data Governance, Enterprise Information Management, Business Intelligence, ERP implementation, or Enterprise Architecture is considered a strong advantage. - Experience participating in Enterprise PMO organizations, enterprise transformation initiatives, ERP implementation programs, or management consulting engagements supporting large-scale business transformation is highly desirable. Benefits - Annual salary range of $100,000-$150,000. - Opportunity to be part of a digital workforce. - Professional career growth as a main priority. - Recognition for contributions and a friendly, communicative culture.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Internship Program, Americas, 2027 - Mexico City, Mexico Who is Mastercard? We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities. The Mastercard Intern Program is a comprehensive program where students will gain hands on real work-life skills while having fun and contributing to a global company. As an intern, you will be challenged with completing projects that will enhance your skills as well as contribute to the department's goals and objectives. Program Dates & Components:• Program starting in January 2027 (Hybrid Model)• Opportunities in Sales, Enterprise Strategy, Project Management, Product Management, Finance.• Impactful assignments that drive business results• Networking sessions and leadership speakers series• Volunteer and team building experiences Program Qualifications:• Looking for students that will graduate in the end of 2027 (so can potentially be full time employees/trainees in 2028)• Internship is one year long• Evidence of strong academics• Innovative thinking and thoughtful risk taking• Ability to partner across the organization• Sound communication skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.