ServiceNow

Role Description ServiceNow's Global Consulting & Implementation (C&I) organization is at the center of one of the most consequential transformations in enterprise software — moving from transactional partner relationships to deep co-innovation and co-creation with the world's leading systems integrators, hyperscalers, and frontier AI companies. We are looking for a Director of C&I GTM Strategy to help architect and accelerate that transformation. This is a high-visibility, high-impact role that sits at the intersection of partner strategy, revenue growth, and business model evolution. You will be a key partner to the C&I GVP and leadership team, working across C&I partners — to build the GTM engine that drives new logo growth, co-innovation at scale, and partner-led pipeline. This role is for a builder — someone who can think strategically, operate with rigor, and influence across a matrixed organization without formal authority. What You Will Do - Co-Innovation and Business Model Evolution - Partner with Global Partner Leaders and C&I leadership to design and operationalize co-innovation frameworks — moving from ideation to joint solution development to geo-scale. - Develop and evolve partner business models: revenue share, royalty structures, consumption-based metering for Built-On and embedded solutions, and field incentive design. - Build the measurement framework for co-innovation — defining what success looks like and how we track it. - New Logo and Breadth GTM - Design and execute a breadth channel model that activates partner sellers at scale — territory mapping, deal registration, early attach programs, and sourcing incentives. - Develop repeatable play packages that partner sellers can run independently across industry verticals and geos. - Partner with hyperscaler teams (AWS, Azure, GCP) to leverage co-sell motions and marketplace as a new logo engine. - Partner GTM Strategy - Build and maintain C&I GTM strategic plans — clear pathways to revenue targets across sourced pipeline, sell-through, and impacted metrics. - Drive strategy and execution excellence across the C&I portfolio. - Develop competitive intelligence around GSI delivery models — and sharpen ServiceNow's differentiation accordingly. - Agentic AI and Frontier AI Positioning - Work with C&I partners to position ServiceNow's agentic AI capabilities as the co-innovation growth engine. - Develop partner-specific narratives around AI platform, Autonomous IT, and Built-On that translate to pipeline and new logo motion. - Track and respond to the evolving competitive landscape — including partner acquisitions and their implications for the ecosystem. - Operating Model and Insight - Partner with Biz Ops to build insight-led analytics — moving from data delivery to strategic analysis that informs business model decisions. - Lead QPR and account review preparation — ensuring every partner review surfaces the why, the so what, and the action. - Drive forecasting alignment across geos and global to improve linearity and close process. Qualifications - 15+ years in partner strategy, business development, GTM, or management consulting — ideally with direct experience working with or inside GSIs or large SIs. - Exceptional emotional intelligence and executive maturity — this is a behind-the-scenes role that puts the business first. Success here is measured by the outcomes you enable in others, not personal visibility. You influence through trust, credibility, and relationships — never authority. - Exceptional ability to influence without authority across a matrixed, global organization. - Proven ability to design and operationalize partner GTM models at scale — breadth activation, co-sell motions, and partner economic design. - Deep understanding of enterprise software go-to-market — sourced pipeline, sell-through, impacted revenue, and the levers that move each. - Experience working with AI platforms, agentic AI, or cloud/hyperscaler ecosystems — and translating that into partner strategy and field motion. - Strong analytical mindset — able to move from data to insight to action, and build the frameworks that make that repeatable. - Executive presence — comfortable in the room with GSI C-suite, ServiceNow GEO leaders, and internal SVP/EVP stakeholders. Additional Information - Work Personas: We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. - Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. - Accommodations: We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. - Export Control Regulations: For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.

Role Description We are seeking a highly motivated leader and team player to drive and support a plan to accelerate and scale the growth of our AWS business. You will focus on enterprise customers in the Banking, Insurance, and Wealth Management industries. This role includes responsibility for meeting sales quota and pipeline forecasting. You will build close relationships with customers, AWS, and ServiceNow field sellers while leading virtual teams including solution sales, solution consulting, partner, product, and operations. This is a key and strategic role that requires a balance of sales, strategy and a roll-up your sleeves and 'get it done' attitude. Success requires the execution of a plan to develop and accelerate the growth of AWS revenue both with top existing customers and to land new enterprise customers. You must be a highly motivated team player with expertise working in a fast paced, cross-functional manner where change is constant. You have the ability to establish broad senior level relationships. You have a proven track record of delivering results and getting things done. You demonstrate strong business acumen, have outstanding communication skills and are able to effectively build relationships, negotiate complex contracts and influence large purchase decisions for the biggest brands in the world. What you get to do in this role: - Create an AWS sales plan with Americas leadership to drive growth and then bring it to life. - Leverage your passion for driving sales results to close. - Build trust and deep multi-tiered relationships through the customers' organization, from business unit teams to CxO level. - Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes. - Manage relationships between ServiceNow, AWS and executive-level customers. - Present the value of the partnership evangelizing joint innovation use cases. - Negotiate complex contracts. - Build mindshare within AWS field sales leadership and account teams to drive sales. - Develop a clear roadmap across the customer, AWS and ServiceNow teams to promote an outstanding customer experience. - Ensure customers are at the center of everything. Deliver high-value outcomes for customers. - Ensure alignment with Value Selling (ie: Value Prompter), NowSell principles and partner 3-way sales. - Tackle strategic projects to smooth hyperscaler adoption across ServiceNow inclusive of operations, finance, reporting, enablement, and deal desk. - Responsible for weekly pipeline reporting, progress updates, customer references, deal registration. - Work with marketing to plan events, land public customer references and drive customer engagement including stage presence at major events. Qualifications - 10+ years of experience in large client management, and aligning account strategies to revenue opportunities. - 5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management. - Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations). - Ability to understand broad, macro-level business and IT needs for the largest, most well-known brands in the world. - Background experience from a career working at ServiceNow and/or AWS. - Strong track record of exceeding sales targets by 150-200%. - High energy, enthusiasm, and passion for the business. - Excellent understanding of growing and sustaining businesses in a highly competitive and changing marketplace. - Comfortable with ambiguity, complexity, and thinking on multiple levels of abstraction; demonstrates use of critical thinking techniques. - Excellent spoken and written communication, interpersonal, relationship building skills. - Experience leading virtual and matrixed teams. - ServiceNow platform and AWS Cloud Practitioner training a plus (not required). - Travel up to 50%. Requirements - For positions in this location, we offer a base pay of $174,180 - $258,000, plus equity (when applicable), variable/incentive compensation and benefits. - Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. - Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Benefits - Health plans, including flexible spending accounts. - A 401(k) Plan with company match. - ESPP, matching donations. - A flexible time away plan and family leave programs.

Role Description You'll own the product strategy and execution for Action Fabric, ServiceNow's headless access layer for agentic AI platforms. This is a foundational role at the intersection of platform architecture, consumption economics, and frontier AI integration. - Define how customers invoke the ServiceNow platform through their preferred tools. - Design pricing models that align with agentic consumption patterns (tokens, requests, actions). - Partner with platform teams (MCP Server, A2A, REST/GraphQL APIs) and enterprise application teams (ITSM, ITOM, CRM, CSM) to deliver a cohesive, world-class headless customer experience. Why This Role Matters Agentic AI adoption is moving fast, and the winners will be the platforms that make it easiest for agents to take action. This role sits at the center of that opportunity: - Building the product, economics, and partnerships that make ServiceNow the go-to action layer for frontier AI platforms. - Working on zero-to-one product challenges. - Shaping industry standards as they're being written. - Influencing how ServiceNow monetizes its platform in the agentic era. Your Team & Context You'll join a platform organization focused on agentic access and developer monetization. Your team cuts across three core areas: - MCP Servers for customers (140+ customers, ~20,000+ invocations per week) - Agent to Agent - REST and GraphQL API surface for platform access - Action Fabric – the monetization and metering layer for platform actions through agentic access Success in this role is measured by four metrics: - Top-line capability growth (tokens/requests consumed) - Telemetry and instrumentation delivery - Cross-disciplinary collaboration across product, engineering, and go-to-market leadership - Industry partnerships and collaboration across agentic interoperability standards The Impact You'll Make - Define the Action Fabric vision and roadmap as ServiceNow's headless access paradigm. - Articulate how agentic platforms and applications invoke the system of action. - Set ServiceNow's position in the emerging interoperability stack (MCP Server, A2A, REST/GraphQL APIs). - Drive consumption economics and pricing calibration. - Build and own the telemetry framework for platform actions. - Partner with platform integrations and leading AI providers. - Own field messaging and competitive positioning. - Define and track metrics that reflect real impact. Qualifications - 8–10+ years of product management experience, with at least 2–3 years owning product strategy for platform or integration products at enterprise scale. - Deep experience with consumption-based or usage-based pricing models. - Technical fluency with agentic AI - token consumption, action invocation patterns, cost-throughput tradeoffs, failure modes. - Experience owning monetization or platform strategy in a multi-business-unit environment. - Comfort with ambiguity and competitive urgency. - Excellent communication skills and demonstrated experience presenting to and influencing VP+ level executives. Nice-to-Haves - Experience with integration platforms, headless architectures, or MCP (Model Context Protocol). - Background in enterprise-facing admin products or platform capabilities that require deep customer instrumentation. - Exposure to agentic AI product development or LLM-based application design. - Track record of building or scaling rate cards, metering systems, or consumption-based business models. Requirements - For positions in this location, we offer a base pay of $221,200 - $387,100, plus equity (when applicable), variable/incentive compensation and benefits. - Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. - Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Benefits - Health plans, including flexible spending accounts. - 401(k) Plan with company match. - ESPP, matching donations. - Flexible time away plan and family leave programs.

Role Description As the Global head of Risk GTM Lead, you will play a pivotal role in driving the execution of go-to-market (GTM) strategies for the Risk portfolio. Reporting directly to the Global Head of CISO Solutions, you will act as a key contributor to business growth, customer engagement, and operational excellence. This role is ideal for a results-oriented professional with a passion for customer-centric innovation and cross-functional collaboration. - Engage directly with strategic customers to understand needs, drive adoption, and ensure satisfaction. - Serve as a practitioner and advocate for customer-centricity, maintaining feedback loops to inform GTM decisions. - Collaborate with the Risk BU to develop and refine GTM strategies, including influencing pricing, packaging, and market positioning. - Integrate customer and market feedback to continuously improve offerings. - Architect and design sales motions that maximize pipeline generation, progression, and new net annual contract value (NNACV). - Work closely with sales, product, and marketing teams to ensure cohesive execution. - Elevate, simplify, and transform solution messaging in partnership with Product Solution Marketing (PSM), ensuring clarity and impact across all channels. - Drive integration of GTM initiatives across GPC, CEG, PSM, Industry, and GTM Field Practitioners to ensure scalability and performance tracking. - Measure, analyze, and refine business KPIs and BU OKRs to track performance and drive continuous improvement. - Provide actionable insights to leadership and stakeholders. - Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning. - Represent the company at industry events, panels, and executive forums. - Foster a culture of innovation, collaboration, and continuous improvement. Qualifications - 7+ years of experience in GTM strategy, business operations, or customer success, with at least 3 years in a senior role. - Proven track record of driving strategic initiatives and operational execution in complex, matrixed environments. - Deep experience engaging with senior stakeholders and influencing executive decision-making. - Strong analytical, communication, and storytelling skills. - Experience in SaaS, cloud, or enterprise technology preferred. - MBA or equivalent advanced degree is a plus. Benefits - Senior leader level visibility and impact. - A dynamic, collaborative environment with top-tier talent. - Competitive compensation and benefits. - Opportunities for growth and leadership across the organization.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. This role will require the successful candidate to work in team shifts covering out of hours and weekend work. Job Description What you get to do in this role: - The Associate Site Reliability Engineer (SRE) will be responsible for managing and resolving the most challenging issues for the ServiceNow SRE team focusing on instance performance, reliability and availability. - The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. - This is a technical role and requires strong trouble shooting skills as well as strong technical skill. - Provide relief and sustainable resolution to issues within our infrastructure. - Use your experience in software development, systems engineering and networking to proactively prevent repeatable issues. - Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design. - Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Bachelor's Degree in computer science / engineering or equivalent. - Basic Knowledge of ITIL driven IT Operations - Incident, Problem & Change Management. - Experience working well in a team environment while also being able to work productively while unsupervised - Strong personal commitment to quality and customer service - Excellent written and verbal communication skills with the ability to clearly articulate solutions to technical problems - Excellent time management skills - Demonstrated ability to troubleshoot difficult technical issues - Experience working on Unix/Linux environment - Basic understanding of Networking skills, IP addressing and routing. - Ability to work 4 days (10 hours mostly Wed- Sat) The following additional skills are preferred but not required: - Experience TCP/IP, Networking knowledge - Experience with Splunk - Familiarity with Configuration Management tools like Ansible and Puppet - Working knowledge of the components in a web applications stack. - Experience diagnosing performance degradation (e.g. explain plans, database tuning) - Understanding of relational databases (e.g. MySQL, Oracle, Postgres) - Familiarity with one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) - Familiarity with monitoring of large and scalable systems, applications and networks. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description What you get to do in this role: The CoreAI team, part of the Platform and AI organization, is focused on building the evaluation infrastructure and frameworks that ensure the quality, reliability, and safety of AI capabilities across ServiceNow's platform. Our evaluation systems power the quality assurance behind ServiceNow's GenAI offerings, enabling our customers to trust the AI capabilities they depend on. As a Senior Director, AI Evaluation Platform, you will lead the teams responsible for building and scaling ServiceNow's evaluation platform - both internal-facing (used by research and engineering teams) and customer-facing (enabling customers to assess and monitor AI quality in their environments). Your leadership will be critical in establishing rigorous, scalable evaluation methodologies that raise the bar for AI quality across the industry. This is a fast-growing, high-impact role where you will: - Lead and scale a team of talented researchers, applied researchers, and evaluation engineers building next-generation AI evaluation infrastructure. - Define the strategy and roadmap for the evaluation platform, encompassing benchmark design, automated scoring pipelines, verifier systems, and quality monitoring frameworks for both internal and customer-facing use cases. - Drive innovation in evaluation methodologies, including developing new approaches for agentic evaluation, multi-turn assessment, domain-specific benchmarking, and confidence calibration. - Design and implement a comprehensive verifier stack spanning LLM-as-judge, rule-based, reference-based, and process verifiers to enable robust, multi-signal evaluation across diverse AI capabilities. - Architect and deliver a unified evaluation platform that serves internal model development teams and external customers, with robust APIs, dashboards, and reporting capabilities. - Collaborate with cross-functional teams across product, engineering, and research to translate business needs into evaluation requirements and deliver impactful quality assurance solutions. - Stay ahead of the curve by researching and implementing the latest advancements in AI evaluation, including novel verifier architectures, safety and alignment evaluation, and emerging evaluation standards. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Extensive experience in leading and managing high-performing AI or platform engineering teams, with a focus on evaluation, quality assurance, or testing infrastructure at scale. - Deep technical expertise in AI evaluation methodologies, including benchmarking frameworks, automated scoring systems, verifier design (LLM-as-judge, rule-based, reference-based, process verifiers), and statistical methods for assessing model quality, safety, and reliability. - Proven track record of building and operating production-level evaluation platforms or AI infrastructure at scale. - Strong leadership and management skills with the ability to inspire and grow a world-class team, with extensive experience managing large organizations of 50 or more engineers and researchers. - Excellent communication and collaboration skills to work effectively with stakeholders at all levels, from technical teams to senior executives. - Hands-on experience with major deep learning frameworks like PyTorch or TensorFlow and familiarity with evaluation tooling ecosystems. - A Ph.D. or Master's degree in Computer Science, Machine Learning, or a related field is a plus. For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description The Solution Sales Manager will oversee market success of ServiceNow's Moveworks products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. - Support territory strategy and planning to improve vertical agreement, account use case targeting and execution - Provide input to AE during the account planning process based on territory strategy and recommendation - Ensure recommendation to territory strategy and account planning is aligned with Now Value principles - Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. - Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model - Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle - Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 7+ years knowledge on return on investment of specialty solutions area to lead solution win - Experience as an AE, or in alternative sales/ customer service role - Understanding of business sales processes - Travel required: 30-50% For positions in this location, we offer a base pay of $139,400 - $230,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Armis from ServiceNow, protects the entire attack surface and manages an organization's cyber risk exposure in real time. Combined with ServiceNow's Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: - Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales - Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) - Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap - Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 7+ years of sales experience within software OR solutions sales organization - Experience selling cybersecurity - Knowledge of and experience selling into technology companies - Experience establishing trusted relationships with current and prospective clients and other teams - Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships - Experience achieving sales targets - The ability to understand the "bigger picture" and our plans around IT - Experience promoting a customer success focus in a "win as a team" environment For positions in this location, we offer a base pay of $114,400 - $188,750, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Armis from ServiceNow, protects the entire attack surface and manages an organization's cyber risk exposure in real time. Combined with ServiceNow's Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: - Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales - Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) - Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap - Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 7+ years of sales experience within software OR solutions sales organization - Experience selling cybersecurity - Experience establishing trusted relationships with current and prospective clients and other teams - Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships - Experience achieving sales targets - The ability to understand the "bigger picture" and our plans around IT - Experience promoting a customer success focus in a "win as a team" environment Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Employee Experience, Customer Workflow, ITX Solution Sales. You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. - Support product sales as a technical and domain expert of a client-facing sales team - Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs - Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues - Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement - Provide feedback to product management about product enhancements that can address customer needs and guide additional value - Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team - Stay current on competitive analysis and market differentiation - Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 5+ years of pre-sales solution consulting or sales engineering experience - Proficiency with the ServiceNow platform or technical expertise with cloud software solutions - Experience working collaboratively with product management, product marketing, partners, and professional services - Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence - Willingness to travel FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.