United Biosource Corporation

Role Description United BioSource, LLC (UBC) is seeking a highly motivated and talented contract management specialist prepared to support all aspects of the company’s commercial contracting needs. Experience with a Contract Research Organization or experience supporting transactions in the pharmaceutical/biotech industry is preferred. The position will report to UBC’s Director of Contracts. - Draft, review and revise commercial contracts (statements of work, change orders, confidentiality agreements) using UBC and Client standardized templates. - High level of proficiency with Microsoft Word, Microsoft Excel, and Salesforce.com, including building and revising budget grids in Microsoft Excel utilizing formulas, macros, and data pulls. - Work cross-functionally with proposals to develop, manage, and update contract budgets for the life of an active Project. - With guidance and “playbooks” from the legal department, negotiate, draft, review and revise key commercial contract terms, identify and escalate issues as needed to various internal business stakeholders (legal, finance, operations, IT, privacy). - Review, analyze and conduct due diligence of contract terms and advise business stakeholders as to contractual obligations (term and termination, budget and payment terms, scope of services, etc.). - Manage outsourcing/vendor management contracting activities in support of vendor selection and contract negotiations of other types of Project agreements. - Oversee contract activities related to the whole life cycle of the contract/statements of work and change orders, from before or after the notification of verbal award, through full contract development process all the way up, through signatures. - Support the contract management processes, including template development and translations, documentation of contract template and revision approvals, signature process, status tracking and reporting, scanning, filing, and archiving original agreements. - Maintain accuracy of contract templates as well as budgets, requirements, and timelines, and make available to Project teams as needed. Monitor changes for potential template impact. - Facilitate requests for pricing related to operational contract management as needed. Qualifications - At least 3 years relevant experience drafting and negotiating commercial contracts. - Bachelor’s Degree or equivalent. - Experience in life sciences industry, preferably in the clinical trial management, or FDA approval or patient access/support sectors, is preferred. - Excellent English verbal and written communication skills. - Proficiency with Microsoft Word, Microsoft Excel, and Salesforce.com. - Experience using or implementing Contracts Management software is preferred. - Must possess good organizational skills and flexibility to manage multiple priorities and take on new initiatives to support rapid growth and a high volume of contracts; flexible, adaptive approach and high level of emotional intelligence. - Exceptional attention to detail and organizational ability. - Self-motivated and proactive in resolving issues, with ability to multi-task and prioritize workload. - Demonstrate financial and analytical skills. - Ability to interact with senior leaders across multiple functions. - Adherence to established company procedures. Benefits - Remote opportunities. - Competitive salaries. - Growth opportunities for promotion. - 401K with company match. - Tuition reimbursement. - Flexible work environment. - Discretionary PTO (Paid Time Off). - Paid Holidays. - Employee assistance programs. - Medical, Dental, and vision coverage. - HSA/FSA. - Telemedicine (Virtual doctor appointments). - Wellness program. - Adoption assistance. - Short term disability. - Long term disability. - Life insurance. - Discount programs.

Role Description The primary goal of this position is to provide high quality customer service, effectively interface with patients, patient’s families, national payers, home cares and medical doctor’s offices to assist patient and medical provider in expediting the process starting the patient on client product, and ensure the highest level of reimbursement is attained for client product. This role is responsible for supporting a copay program by: - Handling inbound and outbound patient and pharmacy interactions - Resolving complex escalations - Ensuring accurate updates to protected health information (PHI) - Coordinating with internal teams, clients, and vendors to troubleshoot issues - Completing benefit verifications - Managing accumulator/maximizer scenarios - Tracking and reporting on escalation trends - Delivering a high-touch, client-facing experience This role is on the copay team and not within the reimbursement hub. Specific Job Duties - Manage escalations related to manufacturer copay programs, including proactive follow‑up with patients, pharmacies, internal teams, and clients to ensure timely resolution and full loop closure. - Conduct benefit investigations, verify insurance benefits for patient and physicians’ offices, and submit and obtain prior authorizations as required by payer; obtain recertification for cases requiring extended treatment/coverage beyond the expiration of original approval. - Accurately enter and maintain data as required in client database and patient files and utilize the client database to monitor outstanding items on each client case file. Ensure files are complete so team can determine the current status. - Participate in conference calls as needed with Client Sales Representatives, client management and physicians’ offices regarding status of cases, drug orders and status of alternative funding. - Provide coordination of order for product, shipment of product, and therapy initiation with pharmacy and patient. - Participate in Call Center Activities, triage and respond to incoming calls from patients, insurance companies, physicians, Sales Reps, pharmacies and homecare agencies. May serve as single point of contact for an assigned group of prescribers. - Identify and report events as required by the REMS requirements for specified medication. Recognize adverse event, product quality complaint, potential risk events, and forward information to the appropriate team member for reporting to the manufacturer. - Educate patients, prescribers, and others regarding program requirements, and facilitate referrals. - Maintain good housekeeping techniques, adhering to quality and production standards and comply with all applicable company, state, and federal safety and environmental programs and procedures. Qualifications - High School Diploma/GED or equivalent experience - 4 – 6 years’ experience in the insurance, biotechnology, or pharmaceutical industries; customer service and/or reimbursement. Health Insurance claims or patient accounting experience a plus. - Computer proficiency in MS Office applications, with database experience a plus. - Excellent written and verbal communication skills, with demonstrated ability to communicate with others at all levels. - Ability to manage multiple priorities and meet deadlines. - Detail oriented with good analytical skills. - Knowledge of third party billing, coding, medical terminology, prior authorizations and appeals preferred. Benefits - Remote opportunities - Competitive salaries - Growth opportunities for promotion - 401K with company match* - Tuition reimbursement - Flexible work environment - Discretionary PTO (Paid Time Off) OR 20 days PTO - Paid Holidays - Employee assistance programs - Medical, Dental, and vision coverage - HSA/FSA - Telemedicine (Virtual doctor appointments) - Wellness program - Adoption assistance - Short term disability - Long term disability - Life insurance - Discount programs

Role Description The primary goal of this position is to provide high quality customer service, effectively interface with patients, patient’s families, national payers, home cares and medical doctor’s offices to assist patient and medical provider in expediting the process starting the patient on client product, and ensure the highest level of reimbursement is attained for client product. Extensive knowledge in specialized functions with a wide and comprehensive acquaintance with and understanding of both general and specific aspects of the job and their practical application to complex problems and situations ordinarily encountered. - Conduct benefit investigations, verify insurance benefits for patient and physicians’ offices, and submit and obtain prior authorizations as required by payer; obtain recertification for cases requiring extended treatment/coverage beyond the expiration of original approval. - Accurately enter and maintain data as required in client database and patient files and utilize the client database to monitor outstanding items on each client case file. Ensure files are complete so team can determine the current status. - Participate in conference calls as needed with Client Sales Representatives, client management and physicians’ offices regarding status of cases, drug orders and status of alternative funding. - Provide coordination of order for product, shipment of product, and therapy initiation with pharmacy and patient. - Participate in Call Center Activities, triage and respond to incoming calls from patients, insurance companies, physicians, Sales Reps, pharmacies and homecare agencies. May serve as single point of contact for an assigned group of prescribers. - Identify and report events as required by the REMS requirements for specified medication. Recognize adverse event, product quality complaint, potential risk events, and forward information to the appropriate team member for reporting to the manufacturer. - Educate patients, prescribers, and others regarding program requirements, and facilitate referrals. Maintain good housekeeping techniques, adhering to quality and production standards and comply with all applicable company, state, and federal safety and environmental programs and procedures. Qualifications - High School Diploma/GED or equivalent experience - 4 – 6 years’ experience in the insurance, biotechnology, or pharmaceutical industries; customer service and/or reimbursement. Health Insurance claims or patient accounting experience a plus. - Computer proficiency in MS Office applications, with database experience a plus. - Excellent written and verbal communication skills, with demonstrated ability to communicate with others at all levels. - Ability to manage multiple priorities and meet deadlines. - Detail oriented with good analytical skills. - Knowledge of third party billing, coding, medical terminology, prior authorizations and appeals preferred. Benefits - Remote opportunities - Competitive salaries - Growth opportunities for promotion - 401K with company match* - Tuition reimbursement - Flexible work environment - Discretionary PTO (Paid Time Off) OR 20 days PTO - Paid Holidays - Employee assistance programs - Medical, Dental, and vision coverage - HSA/FSA - Telemedicine (Virtual doctor appointments) - Wellness program - Adoption assistance - Short term disability - Long term disability - Life insurance - Discount programs Company Description UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC, we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. UBC fosters a culture built on our Core Values of Respect, Accountability, Innovation, Quality, Integrity, and Collaboration. We believe in an inclusive workplace that fosters creativity.

Role Description Leader within the Statistical Programming team who will oversee and lead one or more project teams in the development and delivery of Project Statistical Analyses. - Lead at least one assigned project team of Statistical Programmers for on-time delivery of statistical analyses. Includes the management of resources, study-level metrics, timelines, budget, and quality. - Represent statistical programming in internal cross-functional project team meetings. - Liaise with Project Statistician and Client to review and implement any client-specific processes or procedures. - Review Analysis Plans and provide feedback to the author(s). - Set up program and documentation templates for new projects. - Develop and/or review analysis dataset specifications. - Write, modify, and maintain programs which produce complex analysis data sets, data listings, summary tables, and figures as specified in Statistical Analysis plans. - Prepare programming project deliverables and documentation for delivery to clients as outlined in SOPs. - Package final analysis documentation for delivery to client, including the analysis DEFINE.xml, Reviewers Guide, and any other required project-specific documentation. - Mentor junior programmers in communication and introduce them to the project management skills required to successfully implement and run a project. - Contribute towards process improvements, including development and maintenance of a central macro library, department procedures, and any corresponding Standard Operating Procedures. - Provide time and resource estimates for work that is out of scope on existing projects. - Act as technical consultant to other departments. - Attend client meetings. - Other duties as assigned by management. Qualifications - BS/BA or equivalent degree. - Minimum of 10 years of SAS programming experience or a comparable skill set; with a minimum of 7 years in the pharmaceutical industry as a Clinical/Statistical SAS Programmer. - Excellent understanding of and generous experience with: - SAS/Base - SAS Macro Facility, including project- and department-level macros - Database design principles - General statistical concepts and procedures - Any additional SAS modules as required by the specific job position - Strong knowledge and experience using ODS to produce output to various destinations (Word, Excel, XML). - Experience with the development of complex SAS Macros to streamline and enhance programming processes, quality, and efficiencies. - Experience in developing technical programming specifications. - Strong knowledge of and experience with Microsoft Word and Excel. - Strong knowledge of and experience with CDISC Data Standards. - Excellent organizational and communication skills. - Experience leading programming project teams. - Ability to work on concurrent projects and prioritize appropriately. Benefits - Remote opportunities. - Competitive salaries. - Growth opportunities for promotion. - 401K with company match. - Tuition reimbursement. - Flexible work environment. - Discretionary PTO (Paid Time Off). - Paid Holidays. - Employee assistance programs. - Medical, Dental, and vision coverage. - HSA/FSA. - Telemedicine (Virtual doctor appointments). - Wellness program. - Adoption assistance. - Short term disability. - Long term disability. - Life insurance. - Discount programs. Company Description UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

Role Description The Supervisor – Program Management is responsible for managing the day-to-day activity of the program(s) and supervises a team of employees. Position may be client facing. Works with the Program Manager to develop policies, procedures, and the business work plan for the program. This position performs hiring, scheduling, training, and development of direct reports. Recognizes, recommends, and implements operational improvement. - Manage daily activities per the scope of work, program, and standard operating procedures within the contracted budget. - Ability to understand and actively enforce program guidelines and project specific procedures (PSPs). - Manage day-to-day activity of the program operation, including supervision of staff. - Assist in developing program metrics and identifying efficiencies. - Monitor program metrics to ensure adherence to program SLAs. - Resolve complex cases. - Participate in interviewing prospective employees, evaluating current employees, and train employees as needed. - Create new and/or update training materials and PSPs as needed. - Translate decisions and discussions into documented workflow processes. - Develop current employees and track their compliance to quality, service, and program standards. - Conduct, at minimum, monthly team meetings with meeting agendas and minutes. - Assist with presentation of program information to internal and external customers. - Handle escalated and unresolved issues that may require deviation from standard procedures or require extensive research for resolution. - Coordinate with manager(s) to set goals and expectations for the team to ensure task completion. - Other duties as assigned. - Ability to travel as needed. - Actively participates in in-person and virtual meetings/events (internal and external). Qualifications - Associate or Bachelor’s degree in relevant discipline or equivalent work experience. - 1-4 years relevant experience. - Customer service experience required. - Call center experience preferred. - Strong computer skills with specific aptitude in Microsoft Office. - Excellent verbal and written communication and presentation skills. - Strong analytical and problem-solving skills. - Ability to lead and develop a successful team required. - Ability to work a flexible schedule. Benefits - Remote opportunities. - Competitive salaries. - Growth opportunities for promotion. - 401K with company match. - Tuition reimbursement (after 90 days of employment). - Flexible work environment. - Discretionary PTO (Paid Time Off). - Paid Holidays. - Employee assistance programs. - Medical, Dental, and vision coverage. - HSA/FSA. - Telemedicine (Virtual doctor appointments). - Wellness program. - Adoption assistance. - Short term disability (after 90 days of employment). - Long term disability. - Life insurance. - Discount programs.

Role Description The Field Liaison builds and maintains relationships as the single point of contact with the field teams for high-volume, key account manufacturers for an assigned territory. Provides SME support for complex patient/provider clinical and reimbursement issues. Represents UBC at manufacturer hosted conferences. Gathers, analyses and reports case trend data for Quarterly Business Reviews and other reports as required by the manufacturer and assigned by the manager. Builds strong relationships with field-based partners. - Formulates processes and interprets reimbursement policies to resolve complex dispensing or referral issues and ensure a positive patient and physician experience. - Serves as SME on intricate cases to assigned prescriber offices, manufacturer representatives, health plans, and patients to ensure adequate measures are in place to avoid disruption in drug therapy and identify affordability options for patients. - Assists manufacturer field teams in implementation of program launch and ongoing therapy utilization through education and training materials that aid in processing referrals. - Provides Program Specific Processes (PSP) support and other special projects to enhance program workflows, reimbursement activities, and ongoing utilization. - Gathers, analyses, and prepares data, including case trends, for Quarterly Business Reviews (QBRs), FDA requirements, and other special projects and reports. Qualifications - Associate or bachelor’s degree preferred - 2-4 years of relevant working experience - Previous experience in the PBM and/or healthcare industry preferred - Demonstrated team lead experience preferred - Demonstrated customer service resolution skills - Proficient in Microsoft Office applications - Advanced knowledge of medical insurance terminology - Ability to handle a fast-paced environment - Strong written and verbal communication skills - Advanced problem solving and troubleshooting skills - Strong attention to detail and ability to multi-task - Strong team building skills and the ability to train other team members - Research, analysis, report preparation and documentation skills Benefits - Remote opportunities - Competitive salaries - Growth opportunities for promotion - 401K with company match* - Tuition reimbursement - Discretionary PTO (Paid Time Off) - Paid Holidays - Employee assistance programs - Medical, Dental, and vision coverage - HSA/FSA - Telemedicine (Virtual doctor appointments) - Wellness program - Adoption assistance - Short-term disability - Long term disability - Life insurance - Discount programs Company Description UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

Role Description The CIO plays an integral role to envision, build, deploy and maintain our Technology capabilities and is an integral part in the future direction and performance of the business. This is a strategic role that oversees the growing maturity of a global Technology function in support of business and digital and cloud transformation. This role oversees the functions of Platform Technology, Architecture and Development, Infrastructure Engineering and Corporate IT Applications and Networks. - Directs the company’s strategic business process, automation, and digital/cloud platform technology direction, development and future growth. - Monitors changes or advancements in technology areas to discover ways the company can gain competitive advantage. - Analyzes the costs, value and risks of information technology to advise management and suggest actions. - Identifies, compares, selects and implements technology solutions to meet current and future digital/cloud, automation, and other back office technology needs. - Determines long-term business system needs and technology acquisitions needed to accomplish business objectives. - Works closely with other parts of the organization to define and deliver technology needed to support new products and enhancements. - Designs and customizes technological systems and platforms to improve customer experience. - Supervises critical IT and Digital/Cloud systems performance and results to ensure functionality, efficiency and value. - Monitors KPIs and IT budgets to assess technological performance. - Assists in evaluating digital and back office / automation technologies, processes, and methods to ensure alignment with best practices. - Provides strong, collaborative IT and Digital Platform leadership. - Rationalizes disparate OSS/BSS; driving and implementing best in class service automation across enterprise and cloud architectures. - Drives best of breed CLM and CRM tools across the global business to improve customer service delivery experience. - Works with industry bodies and organizations in OSS/BSS and Cloud Automation areas. - Collaborates across teams to rationalize, choose, and implement CMDB, ITAM, and ITSM systems. - Works with 3rd Party CLM, CRM, and Public Cloud Providers for best of breed Enterprise and LOB systems services. - Collaborates with executive team to identify ways IT can assist in achieving business and financial goals. - Identifies new IS developments and technologies; anticipates resulting organizational modifications. - Ensures that IT and network infrastructure adequately support the company’s computing, data processing, and communications needs. - Develops and implements the IT budget. - Communicates goals, projects, and timelines of the company to the department. - Establishes long-term IS needs and plans and develops strategies for systems and software/hardware acquisition. - Assists as top-level contact for end users in determining IS requirements and/or solutions. - Ensures compliance with government regulations that apply to systems operations. - Performs other related duties as assigned. Qualifications - BS/BA in Computer Science, Engineering or a related field; graduate degree is a plus. - At least 15 years of related professional experience; 10+ years of IT management and strategic experience. - Previous experience transforming enterprise services and systems architectures. - Experience working with and implementing IT and Telecom. - Excellent communication, presentation and leadership skills. - Strategic thinker with “consultative style”. - Unquestionable personal and professional integrity. - High energy intellectual leader who enjoys building businesses. - Ability to operate in a lean, fast-paced environment. - Ability to establish and maintain effective working relationships with coworkers, managers and clients. - Comfortable with data analytics and business analysis. - Excellent analytical skills and attention to detail. - Ability to work simultaneously on multiple priorities.

Role Description The Senior Associate position is responsible for developing content/proposal responses and/or pricing for related client Requests for Proposal (RFPs), Revisions, and RFIs (Requests for Information) across multiple UBC business segments. The successful candidate will be cross-trained to support other lines of business, as assigned by management. The Senior Associate will lead and coordinate the associated Proposal Management activities with Sales/Business Development, Senior Management, functional departments, and Contract management. - Coordinate multiple groups and vendors in the preparation of client deliverables. - Develop proposal responses in response to client RFPs and RFIs in various formats as required by our clients (e.g., free form/strategic documents, multi-tab questionnaires, online system submissions). - Develop applicable budgets responses in response to client RFPs and Revisions including, but not limited to mapping and linking UBC internal pricing model to client-specific pricing grids. - Partner with Client Engagement, Subject Matter Experts (SMEs), Operations, and Senior Management in the finalization of program documents, budgets, assumptions, and specifications. - Ensure all client deliverables are accurate. - Attend, participate, and lead meetings as required. - Update proposals and/or sales management tools, systems and/or forms regarding proposal or rebid status as needed. - Build strategy plans to guide internal team time management. - Contribute to Business Development initiatives, such as content library/database builds and maintenance or costing template maintenance. - Partner with the Contract Management team to coordinate hand-off process of final pricing, assumptions, and as applicable, descriptions of services for won business. - Opportunity for cross-training in other service lines and roles/activities. - Other duties as assigned by management. Qualifications - BA/BS degree or equivalent combination of education and experience; plus, experience working in proposal and/or RFI, or budgeting preparation in the CRO/pharmaceutical industry preferred. - Above-average attention to detail, excellent oral/written communication skills along with highly developed interpersonal and strong team-oriented skills. - Must be a self-starter with strong time management and analytic business skills and be able to work efficiently in a high-paced, dynamic environment. - Ability to work independently to meet tight deadlines. - Proficient in Microsoft Office: (Word, Excel, PowerPoint, Teams) and Outlook. - Minimal travel required. Benefits - Remote opportunities. - Competitive salaries. - Growth opportunities for promotion. - 401K with company match. - Tuition reimbursement. - Flexible work environment. - Discretionary PTO (Paid Time Off). - Paid Holidays. - Employee assistance programs. - Medical, Dental, and vision coverage. - HSA/FSA. - Telemedicine (Virtual doctor appointments). - Wellness program. - Adoption assistance. - Short term disability. - Long term disability. - Life insurance. - Discount programs.

Role Description The Sr. Software Development Engineer uses specialized depth and experience to oversee the writing and modifying of complex software application programs. Leads work groups that are responsible for software development, design, and quality testing. This position will create detailed specifications or designs, conduct quality assurance reviews of peer's application programming, and act as a mentor to others in these programs. The Sr Software Development Engineer will maintain these programs by coding, testing, and debugging documents. This position is competent to work at the highest technical level of all phases of application programming activities. Requires direct interaction and decision making with IT vendor partners, business clients, and other internal partners. Must be able to maintain professional and collaborative working relationships with all. Solves complex problems; takes a broad perspective to identify innovative solutions. Frequently inter-organizational and contact with senior vendor partner contacts. Represents the organization as the prime technical contact on projects. Specific Job Duties - Partner with multiple vendors to create estimates and delivery plans for projects or programs across an application family. - Ensure quality of technology delivery of multiple vendors’ technology solutions for multiple concurrent projects or programs for an application family. - Provide technology leadership and delivery accountability for solutions for multiple concurrent projects within an application family (i.e. Claims, C&PS, or CS&DW). - Function as team leader for a large or complex unit with accountability for: - Setting direction to mature the technology associated with the team. Key aspect of this is “tech debt” removal when possible. - Identify and implement process enhancement opportunities associated with supporting the application area. - Implement actions to increase UBC and vendor partner knowledge on team. - Serve as SME for components of the team. - Partner with architects to set direction for maturing use of/retiring/adding technology components in the UBC environment. - Provide technical guidance to projects/programs for complex components of multiple technology suites. - Lead efforts to develop standard practices, components, guidelines for use of complex technology components. - Lead teams to resolve urgent and high production incidents. - Lead actions to determine root cause of problems and drive resolution. - Work on special projects as assigned. Qualifications - Bachelor’s degree in related field or equivalent work experience. - 8 – 12 years of relevant experience, preferably 2 – 3 years at UBC, or Master’s degree and 6 – 10 years of relevant experience. - Strong proficiency in .NET and C#. - Strong proficiency in React and JavaScript. - Proficiency in SQL and Azure. - Complete understanding and wide application of technical principles, theories, and concepts in the field. - Ability to provide and implement technical solutions to a wide range of difficult problems. - Solutions are innovative, thorough, practical, and consistent with organizational objectives. - Strong customer service focus. - Ability to lead discussions with all levels of the organization and provide balanced information of an idea or communication of an issue regardless of written or verbal. - Familiarity with health care or PBM industry. - Familiar with working in a vendor partner model. - Ability to work a flexible schedule to accommodate project deadlines. - Strong mentoring skills. - Demonstrated ability to prioritize workload and meet project deadlines. - Adaptability and willingness to learn new tools and applications. - Ability to adapt in a dynamic work environment and make independent decisions. - Demonstrated ability to work collaboratively across project teams. Benefits - Competitive salaries. - Growth opportunities for promotion. - Tuition reimbursement. - Flexible work environment. - Discretionary PTO (Paid Time Off). - Paid Holidays. - Employee assistance programs. - Medical, Dental, and vision coverage. - Telemedicine (Virtual doctor appointments). - Wellness program. - Adoption assistance. - Short term disability. - Long term disability. - Life insurance. - Discount programs.

Role Description The Sr. Software Development Engineer uses specialized depth and experience to oversee the writing and modifying of complex software application programs. Leads work groups that are responsible for software development, design and quality testing. This position will create detailed specifications or designs, conduct quality assurance reviews of peer's application programming and act as a mentor to others in these programs. The Sr Software Development Engineer will maintain these programs by coding, testing, and debugging documents. This position is competent to work at the highest technical level of all phases of application programming activities. Requires direct interaction and decision making with IT vendor partners, business clients and other internal partners. Must be able to maintain professional and collaborative working relationships with all. Solves complex problems; takes a broad perspective to identify innovative solutions. Frequently inter-organizational and contact with senior vendor partner contacts. Represents the organization as the prime technical contact on projects. Specific Job Duties - Partner with multiple vendors to create estimates and delivery plans for projects or programs across an application family. - Ensure quality of technology delivery of multiple vendors’ technology solutions for multiple concurrent projects or programs for an application family. - Provide technology leadership and delivery accountability for solutions for multiple concurrent projects within an application family (i.e. Claims, C&PS, or CS&DW). - Function as team leader for a large or complex unit with accountability for setting direction to mature the technology associated with the team. - Identify and implement process enhancement opportunities associated with supporting the application area. - Implement actions to increase UBC and vendor partner knowledge on team. - Serve as SME for components of the team. - Partner with architects to set direction for maturing use of/retiring/adding technology components in the UBC environment. - Provide technical guidance to projects/programs for complex components of a multiple technology suites. - Lead efforts to develop standard practices, components, guidelines for use of complex technology components. - Lead teams to resolve urgent and high production incidents. - Lead actions to determine root cause of problems and drive resolution. - Work on special projects as assigned. Qualifications - Bachelor’s degree in related field or equivalent work experience. - 8 – 12 years of relevant experience, preferably 2 – 3 years at UBC, or Master’s degree and 6 – 10 years of relevant experience. - Strong proficiency in .NET and C#. - Strong proficiency in React and JavaScript. - Proficiency in SQL and Azure. - Complete understanding and wide application of technical principles, theories and concepts in the field. - Ability to provide and implement technical solutions to a wide range of difficult problems. - Solutions are innovative, thorough, practical and consistent with organizational objectives. - Strong customer service focus. - Ability to lead discussions with all levels of the organization and provide balanced information of an idea or communication of an issue regardless of written or verbal. - Familiarity with health care or PBM industry. - Familiar with working in a vendor partner model. - Ability to work a flexible schedule to accommodate project deadlines. - Strong mentoring skills. - Demonstrated ability to prioritize work load and meet project deadlines. - Adaptability and willingness to learn new tools and applications. - Ability to adapt in a dynamic work environment and make independent decisions. - Demonstrated ability to work collaboratively across project teams. Benefits - Competitive salaries. - Growth opportunities for promotion. - Tuition reimbursement. - Flexible work environment. - Discretionary PTO (Paid Time Off). - Paid Holidays. - Employee assistance programs. - Medical, Dental, and vision coverage. - Telemedicine (Virtual doctor appointments). - Wellness program. - Adoption assistance. - Short term disability. - Long term disability. - Life insurance. - Discount programs.