Requisition Number: 2375259 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum Frontier Therapies is a new pharmacy services business pioneering a better approach to care for patients with rare diseases; we are on a mission to support people with compassion while creating access to therapies at the frontier of health care. With us, you'll find a fast-paced, passionate and professional culture where you can use your talent and our resources to make a huge impact-ensuring that all people, no matter how unique, have the ability to access a better tomorrow. What makes your career greater with Optum Frontier Therapies? You'll work with expert and enthusiastic peers, be part of a culture focused on both clinical outcomes and business results and contribute to a growing team that prides itself on learning, evolving and challenging the status quo. The Program Manager at Optum Frontier Therapies is the lead for a rare disease therapy program, focused on supporting people with rare diseases and emerging therapies at the frontier of healthcare. Key stakeholders that the Program Manager must consider are the patients we serve, doctors and their office staff who prescribe these therapies, biopharma manufacturers who develop these therapies, and our internal operations team, executing the work every day. The Program Manager is directly responsible for the operational health, efficiency, and management of one or more assigned programs while serving as a dedicated point of contact for assigned clients. This is a role that must be able to think both "wide" and "deep", and balance internal team management with external customer orientation. Program Managers provide guidance, leadership, and supervision for the programs assigned to them and are responsible for ensuring that the goals and objectives of the programs are met in a manner that aligns both internal business expectations and external client commitments. Under direct supervision from the Associate Director of Program Management, the Program Manager supports the overall development, implementation, and management of assigned client programs. This role partners closely with leaders and stakeholders across the business to ensure that client portfolios are operating effectively, to raise recommendations for program improvements, communicate trends on the program, and advance the business partnership with a client. This position relies heavily on the ability to anticipate and proactively recommend solutions, accurately follow directions, thoroughly research, communicate and resolve program-related needs, escalations, and concerns according to established standards and timeframes. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Maintains expert knowledge of program requirements, guidelines, processes, FAQs, business rules, technologies, and therapeutic areas related to assigned programs - Keeps current with industry and treatment trends, treatment standards, and updated indications related to assigned programs - Works directly with the Client Implementation, Operations, Business Solutions, Program Management, Payer Relations and Clinical teams to ensure the timely and complete launch of new programs or updated processes - Monitors and maintains operational health metrics and analytics for assigned programs, identifying trends and facilitating mitigation and resolution plans with appropriate stakeholders - Participate in, prepare for, and lead regularly scheduled program-related meetings, internally and externally, across all levels of leadership - Knowledge of business technology platforms - Enforces standard operating procedures regarding the integrity of technology and telecommunications systems to ensure that the services performed meet or exceed client expectations - Assists with the development of quality assurance guidelines and assesses the effectiveness of program quality management measures - Engage with leadership and quality team to identify trends and drive a culture of quality performance and accountability - Assists senior management with the fiscal stewardship of a program by monitoring direct costs and tracking revenue when applicable - Accurately acknowledges, replies to, and documents all program-related communications in an appropriate and professional manner within specified timeframes - Resolves client issues or concerns through expert troubleshooting and escalates potential problems to management promptly to provide a timely resolution to the client - Support the recruitment, hiring, and onboarding processes of roles across assigned programs and the business - Work directly with leadership on recommended staffing needs using time studies and workforce management tools - Development of program-specific business rules, process workflows, policies, procedures, work instructions, etc. and accountable to ensure they are being followed and kept up to date - Accountable for effective communication and training plans, and for coordinating with partners such as operational and training team members to deliver program updates and/or trainings - Provide requirements to product and technology partners to support system enhancements or new processes to drive performance and quality - Maintain close relationships with peer-supervisors to ensure the program is staffed appropriately including, holiday and vacation gaps are covered, and client needs are always exceeded - Navigate a highly matrixed organization using strong relationship building skills and clear written and verbal communications - Maintains stringent company, employee, and client confidentiality as well as compliance with all HIPAA regulations - Occasional travel to client and management meetings or trainings, as needed You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 5+ years of experience in Pharmacy, medical, healthcare service operations, or similar role - Experience managing cross-functional programs and client relationships - Proficiency in Microsoft products, such as Excel and PowerPoint, and an ability to easily learn and adopt new technology tools - Proven ability to set priorities and manage a team to meet key objectives of the business Preferred Qualifications: - Specialty Pharmacy experience - Pharmacy Accreditation experience - History of working as a program manager whereas pharma was a client - History of working in a highly matrixed, call center or operations type environment - Demonstrated experience leading and developing a team in a supervisory/managerial capacity - Solid problem solving, analytical, and critical thinking skills with an ability to work consultatively with partners *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description To provide quality clinical criteria review for Prior Authorizations as defined by Client specifications to ensure patients are serviced accurately and timely. Qualifications - Knowledge of pharmacy, pharmaceuticals, or healthcare business required - Ability to analyze and interpret clinical criteria - Works effectively across organization and fosters teamwork - Demonstrates the ability to manage production independently while building strong credible working relationships with clients, patients, and internal partners - Excellent communication skills both verbal and written - Demonstrated knowledge of medical terminology and capacity to thoroughly analyze clinical criteria - Active professional affiliations and/or national certification in related clinical specialty preferred - Ability to work flexible work schedule

Role Description Covalus is a growing management consulting firm, encompassed by an impact-driven culture that touches virtually every aspect of healthcare construction. We foster a culture where you can grow, make an impact, and be empowered to put forward new ideas. Together, we thrive as we shape the future of healthcare for patients, our communities, and our people. Serving as Senior Program Manager, you will be responsible for managing all aspects of a specific project or program, including leading the client relationship to exceed expectations. - Interacts regularly with client(s) to ensure that goals and objectives are established and achieved. - Develop and implement action plans to correct variances. - Key focus areas include scope, budget, schedule, quality, and risk management. - Demonstrate knowledge of advanced contracting methods, including IPD and CPD. - Responsible for accurate, timely, and compliant contract procurement, contract negotiation, contract execution, contract administration, and closeout. - Demonstrate ability to identify complex project risks, lead constructability reviews, develop risk mitigation and contingency plans, and implement action plans to reduce or eliminate project risks for client and company. - Oversee the preparation of accurate, timely, and complete deliverables to the client and company. - Ensures proper utilization of in-house project management tools for execution of services. - Provide input on the development of standards across all projects. - Collaborates with internal subject matter expert in the implementation of dashboard reporting tools. - Leads by example and models behaviors that are consistent with the company's values. - Responsible for developing and maintaining detailed project/program outlines, including scope, deliverables, goals, and timelines. - Collaborates with internal subject matter expert in creating complete project budgets. - Oversee project cost control efforts, quality control, site management, and the preparation of timely and accurate monthly cost control budget reports and invoicing. - Provide coordination and leadership for cross-functional project teams to ensure project deliverables and timelines are met. - Identify, document, and mitigate key risks, issues, and dependencies across projects or program. - Recommend actions to ensure successful completion of projects. - Provide monitoring and support on program status, key performance indicators, and other qualitative/quantitative metrics to key stakeholders and leaders across multiple segments. - Conduct regular program reviews with key stakeholders and leadership to keep team apprised of progress, next steps, and key risks identified. - Participate in and provide input into the marketing and business development of the company’s program management services. - Additional responsibilities that may become apparent beyond the above outlined responsibilities. Qualifications - Bachelor’s degree in construction management, engineering, or business administration. - A minimum of 8 years of progressive healthcare project management experience. - Must be able to demonstrate a high level of professionalism and performance leading planning, design, pre-construction, contract negotiations, cost control, scheduling, and team coordination activities. - Excellent project budgeting, contract negotiations, and scheduling skills are essential for success in this position. - Ability to prioritize and delegate responsibilities to internal direct reports and external partners. - Ability to read and interpret contracts, including a thorough understanding of contract documents, including drawings and specifications. - Strong written and verbal communication skills with the ability to analyze data for the client and team to achieve project goals. - Strong interpersonal skills with an ability to interact with executive-level external and internal healthcare clients. - Strong ability to multitask, work independently, and manage all aspects of construction projects effectively and efficiently. - Must be self-motivated and possess a proactive attitude. - Intermediate to advanced proficiency of Microsoft Office programs, including PowerPoint, Word, Excel, and Teams. - eBuilder, Bluebeam, and Smartsheet experience is preferred. - Act in a manner of integrity that shows support for the company, its values, and the employees. - Strong analytical and critical thinking skills with the ability to prioritize and adhere to tight deadlines. - Strong oral and written communication skills with an ability to effectively communicate at all levels of management. - Ability to work in a fast-paced, team-oriented environment with a desire to learn new skills, be challenged, and demonstrate growth potential. - Willingness to remain flexible and adapt to change as we continue to grow as a company. Requirements - Must be able to travel by car, plane, or other forms of transportation to attend owner/client meetings. - Travel to a client or project site could be in the range of 25-75% of the time commitment required to complete many of the functions of the position. - Hazard exposure is mainly confined to job-site visits and travel.

• Lead complex, multi-team programs spanning core banking, card issuing, ledger, authorization, settlement, disputes, fraud, and payment processing domains. • Drive execution of strategic initiatives from concept through production rollout. • Establish and maintain program plans, milestones, dependencies, risks, and success criteria. • Provide clear visibility to leadership on delivery status, blockers, and mitigation plans. • Partner with Engineering, Product, and Architecture teams to ensure scalable and resilient solutions. • Understand and challenge technical designs, architecture trade-offs, and implementation plans. • Drive alignment on technical requirements, NFRs, operational readiness, scalability, security, and resiliency objectives. • Identify integration, performance, reliability, and operational risks early in the lifecycle. • Coordinate activities across Product Management, Engineering, SRE, Architecture, Client Delivery, Compliance, and Operations teams. • Drive accountability and resolution of cross-team dependencies. • Facilitate planning, execution, release readiness, and post-launch reviews. • Ensure alignment between business objectives and engineering execution. • Support strategic client initiatives involving large financial institutions and enterprise customers. • Drive readiness for major client launches, platform migrations, and production rollouts. • Communicate technical and delivery risks effectively to internal and external stakeholders. • Lead risk management, issue resolution, and escalation processes. • Establish metrics and reporting to improve delivery predictability and execution quality.