Implementation Specialist Remote Jobs in Utah (US)
This page tracks remote implementation specialist openings that are location-eligible for Utah.
This page tracks remote implementation specialist openings that are location-eligible for Utah.
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Role Description The Senior Implementation Services Manager is responsible for ensuring an effective and enjoyable onboarding experience for new clients. You will be responsible for the initiation, progression, and completion of all project planning aspects, working with key stakeholders to ensure that the client transition from sales, through onboarding, to customer success, is a smooth process. You will plan the implementation, working with LawVu department leads and the client, to prioritize, plan, and track implementation milestones and task dependencies throughout the project lifecycle. Using your consultative, advisory, and negotiation skills, you will help ensure our customers and internal delivery teams remain focused on the delivery and realization of each client’s most critical and agreed project outcomes. - Identify and engage stakeholders, prepare, manage, and communicate a clear, timed implementation plan - Utilise key project planning tools and materials, such as Gantt charts and Kanban boards to communicate the project plan, dates, and outcomes to stakeholders - Assess, confirm, and track stakeholder responsibilities, collating and managing all project communications with the client, at regular check-in points - Liaise with internal LawVu teams including sales, implementation, product, and engineering, to ensure smooth delivery of project goals - Communicate with clients to fully understand their objectives, requirements, internal workflows, and ways of working - Identify, help, and nurture client-side project advocates and blockers where necessary - Set up new client accounts, including configuration as required - Feedback end-user experiences to the product team and customer success - Handoff implemented customers to Customer Success Management Qualifications - 5+ years previous experience in a senior project or change management role - Expert knowledge and understanding of the legal industry - Strong time management and organisational skills, and the ability to multitask - Excellent listening, negotiation, and presentation skills - Excellent verbal and written communications skills Benefits - Monthly wellness allowance to use on whatever enables you to bring your whole self to work - gym membership, massage, childcare.. the list goes on! - Health insurance cover - Extended paid parental leave - Extra paid day off on your birthday - Share options so you can have a piece of the pie - Home office allowance set up for remote employees
• Manage customer process designs, execute data migration (mapping and transforming), and document processes for seamless handoffs. • Directly train end users or coordinate comprehensive training plans with customer teams. • Independently resolve complex challenges, escalating efficiently when needed, while adhering to contractual scopes and utilization targets. • Evaluate peer and partner implementations to ensure adherence to Workiva best practices, exercising sound judgment on deviations and escalating significant issues. • Identify trends in customer satisfaction and partner delivery, translating those experiences into structured feedback for product and professional services teams. • Support joint delivery engagements by guiding partners on Workiva methodology and platform behavior. • Lead technical enablement sessions to evaluate delivery readiness, and provide constructive feedback using solution rubrics.
Role Description We are looking for motivated individuals interested in assisting clients with vacation planning and travel arrangements. In this role, you will help clients explore destinations, compare options, organize reservations, and coordinate travel details based on their preferences and budget. This flexible remote opportunity is well suited for individuals who enjoy travel, customer interaction, and learning about destinations around the world. Daily activities may include: - Researching travel options - Coordinating bookings - Maintaining client communication - Helping create positive travel experiences Training, support tools, and professional development resources are provided. Qualifications - Strong organizational and communication skills - Interest in hospitality and customer experience - Ability to work independently and manage time effectively - Comfortable using booking platforms and digital tools - Reliable internet access - Authorized to work in the U.S. and 18 years of age or older Requirements - Assist clients with booking hotels, resorts, cruises, and vacation packages - Provide guidance on destinations, accommodations, and travel options - Manage booking confirmations, changes, and documentation - Ensure accuracy of reservations and client details - Deliver timely and professional client communication - Stay updated on hospitality and travel industry trends Benefits - Remote work with flexible scheduling - Training and ongoing professional support - Access to booking systems and supplier partnerships - Travel-related discounts and perks - Performance-based compensation
Anywhere is a global franchisor of some of the most recognized brands in the real estate industry. Our Franchise Group delivers value to agents and brokers through powerful marketing, sales support systems, training, mentorship, and tools & technology that help to fuel their success in a competitive real estate environment. Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate, we fulfill our purpose to empower everyone’s next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: Great Place to Work Forbes World's Best Employers Newsweek World's Most Trustworthy Companies Ethisphere World's Most Ethical Companies
Role Description The Implementation Project Manager leads simple to complex client onboarding and service expansion projects from commencement through stabilization, ensuring seamless execution, operational readiness, and exceptional client experience, with a clear focus on accelerating cash in door for the organization. This role serves as a trusted advisor to clients and internal stakeholders, combining strong project management discipline with strategic thinking, operational excellence, and a continuous improvement mindset. How You’ll Make an Impact - Partner across internal and external stakeholders to lead client onboarding and service expansion initiatives. - Leverage project management expertise, operational excellence, technology, and innovation to deliver scalable business outcomes and exceptional client experiences. Project Leadership & Client Delivery - Lead end-to-end implementation and transition projects for new and existing clients. - Develop and manage project plans, governance structures, milestones, communications, risks, dependencies, and escalation pathways. - Serve as the primary implementation contact, fostering trusted client relationships through consultative engagement, proactive communication, and stakeholder alignment. - Translate client goals and business requirements into actionable implementation strategies and operational solutions. - Facilitate project meetings, steering committee updates, and cross-functional stakeholder collaboration sessions across global teams. - Manage implementation lifecycle activities including discovery, solution design, configuration, testing, training, launch, and hyper care support. Operational Excellence, Innovation & Continuous Improvement - Champion continuous improvement initiatives that enhance implementation quality, scalability, efficiency, and client experience. - Leverage automation, AI-enabled tools, workflow optimization, and data insights to streamline processes and improve business outcomes. - Identify and mitigate implementation risks, operational gaps, and dependencies while maintaining compliance, process integrity, and documentation standards. - Contribute to standardized methodologies, governance practices, templates, and modern project delivery techniques that improve consistency and effectiveness. - Promote a proactive, solutions-oriented mindset by anticipating challenges, driving innovation, and challenging legacy approaches. Cross-Functional Partnership & Organizational Impact - Partner closely with Client Success, Customer Success, Finance, Legal, Product & Technology, and Supply Chain Management teams to ensure implementation alignment and readiness. - Coordinate global workstreams and manage competing priorities across diverse stakeholder groups and evolving business needs. - Support organizational change management through communication, training, transition planning, and adoption strategies. - Contribute implementation expertise to client/prospect presentations, solution discussions, and RFP business growth opportunities. - Share lessons learned and implementation insights to elevate team performance, strengthen best practices, and support strategic growth initiatives. Qualifications - Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment. - Strong communicator with the ability to influence stakeholders at all levels. - Detail-oriented with a focus on accuracy and compliance. - Comfortable working across global time zones and adaptable to diverse cultural environments. - Tech-savvy and eager to leverage automation for process improvement. Requirements - Bachelor’s degree. - 3+ years of experience in client-focused, operational or project management roles. - Proficiency with project management, workflow automation, and collaboration tools (e.g., Monday.com), along with Microsoft Office Suite, Power BI, and other digital productivity platforms. - Formal certifications such as PMP, Lean Six Sigma, Agile, or change management credentials are considered a strong asset but are not required. - Familiarity with integration protocols (API, SFTP, EDI) and global mobility processes is a plus. Benefits - Competitive salary and performance-based bonuses. - Comprehensive health benefits. - Flexible working arrangements. - Professional development opportunities. - Employee recognition programs. Company Description Cartus is an industry leader in global talent mobility and corporate relocation services, managing all aspects of an employee’s move across 190+ countries. The company supports hundreds of corporate and government clients—including more than a third of Fortune 100 companies—with various mobility and talent management solutions.
We are enriching lives by making transportation safer and easier.
Role Description The Implementation Consultant leads the integration of T2’s products into customer operations. This position advises customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Works with internal project management, sales, and technical teams to ensure product meets customer needs. - Serves as the primary point of contact for the customer on the business functionality of the product during implementation. - Provides technical expertise in identifying, evaluating, and developing systems and procedures. - Reviews and analyzes customer business and operations including workflow, decision process, and business objectives. - Ensures customer satisfaction during and after the implementation. - Leads staff in the preparation and maintenance of business and functional specifications for new or modified business systems. - Meets with sales and customer contacts to interpret the customer’s business and technical requirements. - Gathers detailed information on the customer’s parking operations, procedures, and technology infrastructure. - Advises customer and T2 staff in the resolution of technical or complicated issues associated with implementing T2 accounts. - Ensures completion of appropriate documentation during sales opportunity review process to drive project success. - Leads the project planning and implementation process for systems integration. - Directs the activities of cross-functional departments during planning, testing, problem solving, and implementation of products and services. - Consults and coordinates with customers and developers to design and develop automated business systems. - Coordinates information systems installations, moves, or changes. - Takes a leadership role in providing technical consultation and assists customers with the development and implementation of T2’s solutions. - Oversees change control activities to implement customer projects into production. - Identifies and resolves systems problems prior to production implementation. - Develops internal and external documentation for product implementation and production. - Diagnoses functional problems, determines corrective action, and implements corrections. - Provides installation support and training related to the software for both management and staff. - Manages multiple system installations and projects simultaneously. - Assists with analyzing external information systems in terms of database structure and data import/export capability. - Assists and participates in annual and/or regional user group conferences and trade shows. - Assists and participates in the review and development of product documentation. - Assists and participates in product testing and “bug” research and isolation. - Gathers and provides input for functional product enhancements. Qualifications - A bachelor's degree in business, computer science / technology or related field; and three (3) to five (5) years related experience; or an equivalent combination of education and experience. - Advanced experience and knowledge of a technical nature required. - Advanced experience and knowledge in project management and organizational skills required. - Experience in providing technical training experience preferred. - Experience in software implementation preferred. - Ability to travel at least 50% of the time. Requirements - Detailed knowledge of T2’s software products, services, and processes (current and new) is required. - Advanced knowledge of various software products including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. - Demonstrated ability to learn and implement new software systems. - Knowledge of relational databases. - Basic knowledge of Oracle SQL is preferred. - Basic knowledge of Crystal Reports is preferred. - Knowledge of parking industry is preferred. - Strong communication skills, both written and oral. - Ability to be detail and task oriented and highly organized. - Ability to work in a remote environment with little to no supervision. - Ability to read, analyze, and interpret general business, professional, and technical documents. - Ability to write presentations, reports, proposals, and correspondence. - Ability to effectively present information and respond to questions from prospects, customers, management, and staff. - Ability to solve practical problems and deal with a variety of variables. - Ability to prioritize tasks and tactfully negotiate priority with end users. - Ability to work under deadline pressure and extra hours if needed. - Ability to work effectively independently. Certificates, Licenses, Registrations - Must have a valid driver’s license. Verra Mobility Values - Own It: We focus on high performance and drive toward breakthrough outcomes. - Do What’s Right: We champion integrity and good character. - Choose Courage Over Comfort: We lean into the conversations, decisions and actions that move the business forward. - Win Together: We believe in growing and inspiring people together.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Role Description This role is about technical expertise, ownership, and delivering high-quality outcomes in complex data environments. - Design and implement Master Data Management (MDM) solutions across Azure and on-premise environments - Analyse, extract, cleanse, transform, and manipulate data from multiple source systems - Deliver high-quality, tested integrations using tools such as Azure Data Factory and SSIS - Lead architectural design and contribute to solution strategy for MDM implementations - Manage end-to-end delivery of your projects, ensuring timelines, quality, and customer expectations are met - Deliver customer training and create clear documentation for data quality and system use - Build strong relationships with customers, internal teams, and third-party stakeholders - Communicate effectively across consultancy and wider business teams - Identify and resolve customer issues, risks, and escalations - Contribute to tender responses and support pre-sales activities where required - Support and mentor team members, promoting best practice and continuous improvement - Maintain accurate project documentation and provide regular progress reporting Qualifications - Strong experience in data quality, data analysis, and ETL processes - Confident designing and delivering solution architecture in cloud or on-prem environments - Communicates clearly with both technical and non-technical stakeholders - Builds trusted relationships with customers and colleagues - Can manage multiple priorities while maintaining a high level of attention to detail - Proactive, adaptable, and comfortable working in fast-paced project environments - Takes ownership of delivery and drives accountability across projects and stakeholders - Enjoys solving complex data challenges and improving processes Requirements - Strong SQL skills (T-SQL and/or PL/SQL) - Experience with Microsoft Azure, including Azure Data Factory and cloud-based solutions - Knowledge of SQL Server administration (2019+) - Experience working with REST/SOAP APIs and integrations - Exposure to Power BI, SSRS, or other reporting tools - Experience with XML, JSON, or data transformation technologies - Knowledge of C# /.NET or modern data platforms such as Cosmos DB or MongoDB - Experience in customer-facing consultancy or Professional Services environments - Microsoft certifications or relevant technical qualifications Benefits - Choice of PPO or HDHP/HSA medical plans through Anthem Blue Cross Blue Shield - Employer contributions to Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) - Dental and vision coverage for employees and families - Employer-paid basic Life and AD&D insurance - Voluntary life insurance options for employees, spouses, and dependents - Short-Term and Long-Term Disability coverage - Employee Assistance Program (EAP) with confidential wellbeing, legal, financial, and mental health support - Preventive care covered at 100% - Telehealth and virtual care options - Wellness programs, rewards, and digital health tools - Pre-tax payroll deductions for eligible benefits - Supportive benefits resources and advocacy services to help you navigate your coverage
• Take full responsibility for overseeing multiple client projects simultaneously that are at different phases. • Ensure all project deliverables, owners, start dates and due dates are accurate in project plan. • Maintain organized, detailed and accurate project documentation. • Actively maintain lines of communication with Account Management, Business Development, other internal departments, and all stakeholders throughout the client project lifecycle, including status reports on project milestones, scope changes, risks, and actions. • Ensure resource availability and proper allocation for each project. • Proactively identify risk, communicate with all stakeholders and take appropriate steps to mitigate. • Facilitate team meetings, documenting actions, and following up on deliverables. • Establish and build relationships with broker partners and clients, creating a foundation of trust and superior customer service, upon which the Account Management team can build. • Provide superior service at all times, including busy periods, while managing tight deadlines. • Follow established project management methodologies and best practices, ensuring consistency and quality in project execution. • Meet Key Performance Indicator goals and other performance metrics as defined by Client Onboarding leadership and department. • Provide input on process improvements based on project experiences, contributing to the refinement of project management practices. • Lead process improvement initiative projects during non-peak months and provide readouts. • Act as Implementation expert in finalist meetings with potential brokers and clients. • Demonstrate a wide degree of creativity and latitude, with minimal oversight. • Ensure C3 cases meet the requirements of the 5 Why Methodology analysis. • Act as a SME resource to help Implementation Teams prepare for Intro and PDX calls. • Act as a Change Champion and exude positivity towards change management to foster acceptance amongst the team.
Navigate360 is an Equal Opportunity Employer and does not discriminate against applicants due race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other legally protected status.
Role Description The Manager of Implementation is responsible for managing aspects of customer onboarding and implementation. This individual oversees the Select and Mass Market teams, which deliver implementations primarily for PBIS Rewards and Hall Pass, along with other products as assigned. This individual manages the overall performance of people and processes to achieve on-time delivery and customer satisfaction. The Manager of Implementation works with other leaders in the organization to ensure organizational, strategic, and functional alignment, including close partnership with Sales, Customer Success, and Revenue Operations. This position owns Salesforce data accuracy for incoming projects, drives improvement of launch-related Salesforce and HubSpot workflows, and continuously works to improve current processes and team knowledge by frequently coaching on customer satisfaction, timely delivery, and effective training. Qualifications - Bachelor's degree in business or a related field. - 5+ years of relevant experience. - Strong proficiency using Salesforce, including knowledge of accounts, opportunities, and projects, with the ability to review data for accuracy and identify process errors. - Experience managing Salesforce Cases and Projects, including queues, ownership, and SLA monitoring, and familiarity with contact center platforms such as Vonage (call queues, routing, and performance reporting). - Experience defining, documenting, and implementing Salesforce and/or HubSpot workflows. - Strong understanding of sales, customer success, and revenue operations processes. - Experience creating and delivering customer-facing and internal training. - Strong analytical skills and attention to detail. - Excellent oral and written communication skills. - Ability to manage multiple time-sensitive projects and priorities and meet established deadlines. - Ability to work and communicate with various and complex stakeholder groups and functions, and various levels of management. - Strong proficiency using Microsoft Office products. Requirements - Oversee the Select and Mass Market teams across all aspects of customer onboarding and software implementation. - Build and maintain a strong customer onboarding strategy, ensuring milestones are identified, monitored, and met. - Own Salesforce data review and validation for incoming projects. - Partner closely with Sales, Customer Success, and RevOps to maintain alignment of cross-functional processes. - Define and improve Salesforce and HubSpot workflows that support the launch process. - Oversee day-to-day management of the team's operational systems. - Establish, monitor, and report on service KPIs. - Manage the Select and Mass Market teams responsible for customer onboarding, software implementation, training, project management, and other services. - Review and validate Salesforce data for new incoming projects. - Outline new Salesforce and HubSpot workflows related to launch processes. - Create and deliver customer and internal training across departments. - Review activity reports and other performance data sources to measure productivity and goal achievement. - Manage Salesforce Cases and Projects across the team's portfolio. - Manage the Vonage Contact Center for the team. - Prepare staff work schedules and assign specific duties. - Provide leadership, motivation, direction, and support to the team. - Hire, train, and educate staff on proper onboarding procedures. - Address client concerns and questions as needed. - Inspect and coach the quality of training. - Coordinate and collaborate with other functions as needed. - Other duties as assigned. Benefits - Normal Working Hours: Core business hours are generally 8:00 am - 5:00 pm. - Work may be required outside of normal business hours based on Company operations. Physical Requirements - Sufficient physical ability and mobility to work in an office setting. - Daily physical functions include standing, sitting, and walking for prolonged periods. - Occasionally stooping, bending, kneeling, crouching, reaching, and twisting. - Engaging in lifting, carrying, pushing, and pulling light to moderate amounts of weight up to 25 pounds. - Operation of office equipment requiring repetitive hand movement. Navigate360 is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other legally protected status.
• Support implementation, adoption, stakeholder engagement, business analysis, and project coordination activities for an NIH data lakehouse • Synchronize technical and business implementation requirements to ensure successful deployments, user adoption, governance alignment, and operational readiness across NIH • Support stakeholder engagement, readiness assessments, and change management activities • Assess stakeholder sentiment, identify emerging risks/organizational silos, and determine appropriate actions • Facilitate cross-functional collaboration and implementation of communication strategies to ensure alignment and transparency • Conduct requirements gathering, workshops, interviews, and business process analysis • Assist NIH Institutes, Centers, and Offices (ICO) customers with internal change management activities • Coordinate project schedules, risks, issues, action items, and status reporting for ICO customers with program-level plans • Prepare executive briefings, presentations, communications, training materials, and user guides • Support governance forums, intake processes, project charters, and decision packages in partnership with ICO Data Stewards • Facilitate meetings and maintain project documentation repositories and SharePoint sites • Multi-task across multiple high-level stakeholder and align delivery with competing customer expectations • Assist with user training, issue resolution, and adoption measurement activities • Collaborate with technical teams to translate customer business needs into solution requirements • Support continuous improvement, lessons learned, and sustainment planning
Role Description GDIT is looking for an EHR Service Line Implementation Lead who will be responsible for planning, managing, and delivering enterprise-level Electronic Health Record (EHR) implementation efforts across the Federal Health Division. This role leads multi-site, multi-discipline teams to execute readiness, deployment, activation, and sustainment of federal EHR modernization initiatives. The position ensures standardized processes, operational excellence, and alignment with federal health program requirements. This role is remote with some travel to customer sites. - Lead the development, execution, and continuous improvement of the EHR Service Line implementation framework, including standardized workflows, governance, and deployment models. - Drive full lifecycle EHR implementation activities: readiness, site activation, cutover planning, hypercare, training coordination, validation, and transition to operations. - Manage cross-functional teams—technical, clinical, integration, PMO, training, cybersecurity—to ensure aligned, compliant, and high-quality delivery. - Partner with federal customers (IHS, HHS, VA, DoD) and technology partners to ensure program alignment, stakeholder engagement, and effective execution. - Oversee risk, issue, and dependency management across a portfolio of deployments. - Establish and report implementation metrics, measure readiness, and ensure adherence to gating criteria. - Ensure all implementations align with federal standards, including RMF, NIST, ATO pathways, and contract-specific requirements. - Support resource planning, workforce scaling, and operational coordination within the EHR Service Line. Qualifications - Bachelors and 10+ years leading EHR implementation efforts in federal environments (IHS, VA/DoW, HHS, CMS or related). - Experience managing large, multi-site deployments across technical and clinical workflows. - Strong understanding of EHR platforms (Oracle Health/Cerner preferred; Epic or RPMS modernization experience also valued). - Demonstrated ability to engage senior federal stakeholders and navigate complex federal contracting environments. - Expertise in federal IT standards, including RMF, NIST SP 800-53, data security, and ATO requirements. - Ability to obtain and maintain a Public Trust. Preferred Qualifications - Experience supporting IHS PATH or other large-scale federal health EHR modernization programs. - PMP, SAFe, ITIL, or health IT certifications. - Background in workflow optimization, interoperability, or clinical informatics. - Excellent communication, leadership, and cross-team coordination skills. Requirements - 10+ years of related experience. - US Citizenship Required: No. Benefits - Variety of medical plan options, some with Health Savings Accounts. - Dental plan options. - Vision plan. - 401(k) plan with company match. - Full flex work weeks where possible. - Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave. - 15 days of paid leave per calendar year for vacations, personal business, and illness. - 10 paid holidays per year. - Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12 month period for eligible employees. - Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.
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