This page tracks remote ecommerce openings that are location-eligible for Utah.
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483 Jobs
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Reimagining everyday products to save you money and space, without any plastic waste.
• Manage daily site updates including messaging swaps, asset changes, and content refreshes within our CMS Pack Digital • Coordinate closely with Marketing, CRM, and Creative to align onsite execution with campaign messaging • Submit Creative Briefs for scheduled promotions and ensure all assets are accounted for • Own the launch of our Holiday campaigns, ensuring on-time and accurate site transitions throughout the season • Ensure accuracy, timing, and quality control of all scheduled website changes • Support execution of supplemental marketing initiatives such as gifting programs and custom landing pages as needed • Manage site merchandising, updating prices and inventory allocations in Shopify for both the DTC and Wholesale store, in partnership with our Operations team • Own the configuration of new products, ensuring the accurate and comprehensive product data is configured across our technical stack (CMS, Shopify, and Recharge Subscriptions) • Execute new product launches, including some limited after-hours publishing and QA • Configure A/B tests within the CMS platform in partnership with the Director of Digital Product • QA test variations and comprehensively report issues to engineering • Define, track, and measure success metrics for experiments and feature launches • Run weekly SEO and monthly Accessibility reports and document and report issues to engineering
Top talent from the fastest-growing continent on earth.
• Manage all aspects of the Shopify backend for multiple client stores • Monitor website performance, identifying and troubleshooting technical issues, app conflicts, or broken links. • Ensure accurate and timely implementation of promotional codes, sales, and seasonal updates across client storefronts. • Campaign Management and Promotion Set Up within Shopify (including discounts, free gifts, pricing, codes, etc..)
• Act as a primary Sales resource regarding Sales Operations via all web and ECommerce platforms • Support and grow the business via ECommerce pathways • Engage with Sales and clients to promote adoption and utilization of applications • Conduct requirements analysis with clients on their business needs • Handle walkthroughs and troubleshoot issues • Discover opportunities within accounts • Build awareness and knowledge base of web and ECommerce solutions • Create, subsidize, and implement training programs • Coordinate with internal departments regarding company-wide initiatives • Develop and utilize reporting to meet sales goals • Facilitate web and ECommerce based opportunities • Review and update processes as needed • Perform all other duties or special projects as assigned
• Design and prototype AI-powered customer experience touchpoints, including agentic workflows, intelligent chatbots, and AI-assisted self-service interactions across the customer lifecycle • Identify opportunities to embed AI into key customer journey moments to reduce friction, improve discoverability, and increase customer self-sufficiency • Collaborate with marketing, sales, product, engineering and customer success teams to translate AI capabilities into intuitive, customer-centered experience concepts • Map and analyze the full customer journey across Actian’s digital ecosystem including web, community, support, onboarding, and self-service channels to identify gaps and prioritize high-impact improvements • Design connected, cohesive digital experiences that help customers more easily find what they need and derive value faster • Champion a consistent experience layer across Actian’s diverse product portfolio, ensuring customers have a unified sense of engagement regardless of which product they interact with • Design self-service and digital-first customer experiences that support Actian’s product-led growth motion, including trial activation, onboarding flows, and in-journey guidance • Partner with the CX strategy team to shape experience concepts for new product launches and emerging go-to-market approaches • Identify where customers get stuck or drop off in self-service flows and design interventions that improve conversion and retention • Develop high-quality CX design artifacts including journey maps, service blueprints, experience briefs, wireframes, conceptual prototypes, and storyboards that translate strategy into actionable direction for cross-functional teams • Plan and facilitate design thinking workshops with stakeholders from Product, Marketing, Customer Success, Sales, and IT to surface insights and co-create experience solutions • Translate customer research, behavioral data, and competitive benchmarks into prioritized, actionable experience improvements • Define clear success metrics for each CX initiative and track improvements against key experience indicators such as self-service resolution rates, time-to-value, customer satisfaction, and digital engagement • Build a track record of demonstrated CX impact connecting design decisions to measurable business and customer outcomes • Present findings, designs, and results clearly to senior leadership, making the business case for CX investments
We help small businesses scale rapidly by leveraging outsourced talent for operations and animation.
Role Description We are seeking a highly organized and customer-focused E-commerce & Community Operations Coordinator to support the daily operations of a fast-growing direct-to-consumer (DTC) beauty and wellness brand. This role is ideal for someone who thrives in a fast-paced startup environment and enjoys combining operational excellence with engaging customer experiences. You will own day-to-day e-commerce operations, including: - Order management - Customer support - Returns processing - Fulfillment coordination across the brand's DTC website and TikTok Shop In addition, you will manage the brand's online community by: - Responding to comments, direct messages, and social media interactions - Supporting affiliate growth through the Social Snowball platform The ideal candidate genuinely enjoys the beauty, wellness, and consumer brand space and is proactive, detail-oriented, and comfortable wearing multiple hats. Qualifications - Experience in e-commerce customer service, including order management, returns, and fulfillment coordination - Experience managing customer interactions across social media platforms - Strong written English communication skills with excellent attention to detail - Highly organized and able to manage multiple priorities in a fast-paced environment - Customer-first mindset with strong problem-solving abilities - Comfortable working independently while collaborating with a remote team - Experience with TikTok Shop is highly preferred - Experience with Social Snowball or affiliate management platforms is a strong plus - Passion for beauty, wellness, or consumer brands is highly desirable Requirements - Proactive and dependable professional who takes ownership of daily operations - Strong organizational and multitasking skills - Positive attitude and collaborative mindset - Ability to maintain a consistent, brand-forward voice when interacting with customers and creators - Comfortable working in a startup environment where priorities can evolve quickly Benefits - This is a 100% home-based position - Health Insurance for Independent Contractors - Holiday Extra Pay - 15 PTOs per year (10 vacation PTOs, 4 mental health days, 1 birthday leave) - Gym Reimbursement Program - We prioritize the mental health of our team members and offer mental health days to support their well-being - There is an annual review and appraisal process in place - There are ample opportunities for professional growth and advancement within the company
Role Description Are you a paradigm-shifting, synergy-blasting technologist who eats raw Assembly for breakfast and deploys multi-region Kubernetes clusters in your sleep? We are looking for an individual who can balance high-level architectural abstraction with low-level bit-shifting. This role requires navigating $O(N^2)$ political environments while maintaining $O(1)$ code efficiency. Core Responsibilities - Architectural Overlordship: Design, implement, destroy, and rebuild next-generation micro-frontend-monoliths. - Data Pipeline Wrangling: Process exabytes of un-indexed, corrupted JSON, XML, YAML, and CSV files simultaneously without losing a single trailing comma. - Legacy Archaeology: Maintain, refactor, and pray over a COBOL codebase written in 1974 that runs our entire global payroll system. - Cross-Functional Chaos: Act as a bridge between Engineering, Product, Marketing, Legal, and the local coffee machine. - Edge-Case Guarding: Write test cases that capture things that shouldn't mathematically happen but will anyway because users are creative. Qualifications - Front office operations - Hospitality systems - Complaint handling - Team coaching Requirements - Frontend Mastery: Must have 15 years of experience in React (even though it was released in 2013). - Deep understanding of Vanilla JS quirks, specifically why typeof null === 'object' and [] == ![] evaluates to true. - Backend Robustness: Proficient in Rust, Go, C++, Python, Brainfuck, and Whitespace. - Ability to exit vim on the first attempt without disconnecting the server. - Cloud & DevOps: AWS, Azure, GCP, IBM Cloud, Oracle Cloud, and a private server running under a desk in Ohio. - Experience managing a minimum of $10^5$ concurrent Docker containers. Benefits - Healthcare: 100% medical coverage for you, your dependents, your pets, and your digital avatars. - Time Off: Infinite PTO (with a mandatory minimum of -5 days per year). - Equipment: A 128-core workstation with 2TB of RAM, a mechanical keyboard with extra-loud blue switches, and a single, slightly wobbly ergonomic stool. - Snacks: Free artisanal water, kombucha on tap, and oxygen molecules.
Connecting Companies with the Best Global Talent #LETSGETPAIRED
Role Description We're looking for a Senior Ecommerce Growth Manager to own one of our conversion pods. This is a strategic role. You'll deeply understand each client's brand, product, and competitive landscape, and make data-driven recommendations on what to test and build to grow their store revenue. Our Conversion service includes three work streams: paid landing pages, Shopify theme optimization and testing, and brand and operational support in Shopify. You'll lead a team of a PM, Tech Lead, developers, and designer - but your value goes beyond delivery. You're a trusted strategic partner to your clients. Qualifications - Proven experience managing e-commerce or agency projects end-to-end - Data-driven mindset - you use analytics to inform strategy and measure impact, not gut feel - Strategic mindset - you develop hypotheses, make recommendations, and drive results - Strong client management skills - you know how to build trust and become a true partner - Deep interest in subscription CPG - you follow the industry and know what's working - Technical understanding of Shopify and e-commerce (you don't need to code, but you need to speak the language) - Experience with A/B testing and CRO programs - Track record of leading and developing team members - Familiarity with tools like Slack, Linear, Figma, Intelligems, and GitHub - Genuine passion for CPG brands and the subscription commerce space - AI-native mindset - you use tools like Claude to enhance your work, not replace your thinking Requirements - Own client relationships - You're the primary point of contact and strategic advisor - Deeply understand each client's brand, product, customers, and competitive landscape - Make data-driven strategic recommendations on what to test and build to drive revenue growth - Deliver work across all three work streams: paid landing pages, Shopify theme optimization and testing, and brand/operational support - Stay current on subscription CPG industry trends, best practices, and what's working - Own A/B testing programs in Intelligems - hypothesis development, execution, and analysis - Lead your pod to deliver high-quality work on time - Develop and manage the PM on your team - Collaborate with your Tech Lead on scoping, prioritization, and technical decisions - Ensure client satisfaction and retention - Roll up your sleeves when needed - you're not above doing the work to get things across the finish line Benefits - You'll lead a pod with a PM, Tech Lead, developers, and designer - Head of Conversion oversees quality and client success across all pods - We use Slack for communication, Linear for project management, Figma for design, and GitHub for version control - Fast-paced environment working with multiple subscription CPG clients
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• Take full ownership of Shopify store operations and customer experience • Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging • Standardize shipping, split shipment, and pre-order communication across all touchpoints • Build and document SOPs for all operational workflows • Implement systems and automations that reduce manual work and customer confusion • Monitor order flow across Shopify, Base, and Amazon MCF • Process refunds, reships, cancellations, and order updates • Audit the website for broken links, incorrect pricing, and outdated promotions • Deliver weekly Shopify performance reports
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Role Description Ready to build something that truly matters? Every parent wants clarity, confidence, and connection when it comes to their child’s learning. They want to feel proud of the choices they make and trust the tools they bring into their home. At Hadley Designs, we make that possible by creating products that turn everyday moments into meaningful learning experiences. But none of that works without a seamless, trustworthy customer experience. A store that runs flawlessly. Messaging that is clear. Operations that feel effortless to the customer. That’s where you come in. About the Role Ecommerce Fulfillment & Operations Manager Also known as: Shopify Operations Manager | Ecommerce Operations Lead | Customer Experience Operations Manager This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end. Your mission is simple and powerful: Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase. Your Core Focus - Take full ownership of Shopify store operations and customer experience - Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging - Standardize shipping, split shipment, and pre-order communication across all touchpoints - Build and document SOPs for all operational workflows - Implement systems and automations that reduce manual work and customer confusion What You’ll Do Customer Experience Management (Daily) - Respond to customer inquiries via Shopify inbox and social channels - Process refunds, reships, cancellations, and order updates - Triage and resolve support tickets based on urgency - Identify patterns in customer feedback and recommend improvements - Ensure all communication is clear, accurate, and aligned with current messaging Order Operations and Fulfillment (Daily) - Monitor order flow across Shopify, Base, and Amazon MCF - Resolve failed orders, inventory issues, and discrepancies - Coordinate with fulfillment teams to ensure timely delivery - Manage split shipments, pre-orders, and out-of-stock scenarios - Track and resolve missing or delayed packages Store Integrity and Accuracy (Weekly) - Audit the website for broken links, incorrect pricing, and outdated promotions - Ensure consistency across product pages, landing pages, and collections - Validate all messaging related to shipping and pre-orders - Support promotion setup and ensure backend accuracy Systems, SOPs, and Automation (Weekly) - Build and maintain SOPs for recurring workflows - Identify inefficiencies and implement automation using tools like Shopify Flow - Optimize customer service platforms such as Gorgias - Improve post-purchase experience and operational workflows - Support system cleanup and tool evaluation Growth Operations and Reporting (Weekly) - Deliver weekly Shopify performance reports - Track key metrics such as CAC, LTV, and funnel performance - Identify trends, anomalies, and risks early - Ensure data accuracy for decision-making Compliance and Risk Management (Weekly) - Maintain compliance across ADA, privacy policies, and tracking regulations - Review product pages and campaigns for compliance risks - Ensure all required tools and disclosures are functioning properly - Stay updated on platform policies and changes AI and Automation Ownership (Ongoing) - Identify repetitive tasks and convert them into automated workflows - Use AI tools to improve efficiency in customer service and operations - Build prompt libraries and scalable systems - Continuously reduce manual workload while maintaining accuracy How Success Is Measured - Reduction in support ticket rate per 1000 orders - Reduction in reshipment rate per 1000 orders - Zero compliance issues - At least one new AI automation implemented per week - Zero reported issues with broken links, incorrect promotions, or inaccurate information Who You Are - You are a systems-driven operator who takes pride in getting the details right. - You think like an owner. You move quickly, solve problems independently, and take full responsibility for outcomes. - You don’t wait for direction. You create clarity where others see complexity. - You have 2 to 5 years of experience managing Shopify store operations. - You are highly detail-oriented and catch inconsistencies others miss. - You are a strong written communicator who can simplify complex information. - You have hands-on experience with order management, fulfillment, and customer service. - You understand Shopify apps, backend systems, and troubleshooting workflows. - You build systems, not just solutions. - You thrive in a fast-moving, high-growth environment. - You are comfortable working cross-functionally while maintaining ownership. - You believe in excellence over easy. You take initiative. You close loops. You care deeply about doing things the right way. Why You’ll Love Working Here - At Hadley Designs, your work directly impacts families around the world. - You are not just managing operations. You are helping create a seamless experience that allows parents to feel confident, supported, and proud of their choices. - You will enjoy: - A remote-first environment that gives you flexibility and autonomy - The ability to manage your schedule with trust and accountability - Direct access to leadership and meaningful collaboration across teams - Opportunities to build systems, implement ideas, and drive real impact - Access to training, tools, and continuous learning - A decade-strong, family-founded brand with a clear mission and vision - Free access to products that are changing how children learn Apply Today Apply today and help us make learning fun, engaging, and screen-free for families everywhere.
Connecting Companies with the Best Global Talent #LETSGETPAIRED
Role Description We are looking for a Digital Designer with strong UI/UX and e-commerce design experience to support our client's Conversion and Retention teams. This role will focus on designing high-converting Shopify experiences and engaging retention marketing assets while maintaining brand consistency across all customer touchpoints. - Design and optimize Shopify landing pages, product detail pages (PDPs), collection pages, cart pages, and checkout experiences. - Create high-performing email and SMS designs for Klaviyo campaigns, automations, and retention flows. - Apply conversion rate optimization (CRO) best practices to improve user experience and performance. - Maintain visual consistency and brand standards across web, email, and retention channels. - Collaborate with marketing, growth, and retention teams to support ongoing testing and optimization initiatives. - Rapidly iterate on designs based on performance data, user feedback, and business needs. - Utilize low-code design and development tools to bring concepts to life efficiently. Qualifications - Proven experience designing UI/UX for Shopify e-commerce brands. - Strong portfolio showcasing web/UI design and email marketing design work. - Advanced proficiency in Figma. - Solid understanding of CRO principles and e-commerce best practices. - Experience with low-code tools such as Replo, Instant, Framer, or Webflow. - Working knowledge of front-end development concepts and web technologies. - Ability to work in a fast-paced environment and iterate quickly. - AI-native mindset with experience leveraging AI tools to improve design workflows and productivity. - Strong attention to detail and commitment to delivering high-quality user experiences. Benefits - USD base salary. - Ability to work remotely.
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