Connection

Role Description Connection has a fantastic opportunity for a Senior Project Manager with Microsoft 365 expertise to lead a large-scale enterprise migration and transformation initiative. This role will oversee end-to-end delivery across multiple teams and vendors, driving requirements, execution, governance, and change management. It is a remote position but needs to be able to travel to the San Fran office on average one week per month (all expenses paid). Responsibilities - Lead and manage a portfolio of M365 migration projects, ensuring delivery, stakeholder alignment, and risk management. - Analyze current environments including shared drives, personal storage, Active Directory (on-prem & Entra), and licensing to define migration strategy. - Design and implement SharePoint and OneDrive architecture, including data structure, permissions, and governance policies. - Oversee migration of file shares, user data, and dependent applications to Microsoft 365 using appropriate tools and methodologies. - Drive change management and user adoption, including communication plans, training, and support models. - Optimize Microsoft 365 licensing, storage, security, and compliance policies post-migration. - Coordinate cross-functional teams and third-party vendors to ensure seamless execution with minimal business disruption. - Establish documentation, operational processes, and long-term support models, including system decommissioning and handoff. Qualifications - 8+ years of IT Project/Program Management experience. - Proven experience leading enterprise Microsoft 365 migrations (SharePoint, OneDrive, Entra ID/Azure AD). - Strong knowledge of data migration, identity management, and cloud governance. - Experience with change management, training, and user adoption strategies. - Excellent communication, stakeholder management, and leadership skills. Preferred - Experience in public sector or healthcare environments. - Familiarity with compliance, data retention, and security policies. - PMP, Agile, or Microsoft certifications. Requirements - Applicants must be authorized to work for any employer in the U.S. - We are unable to sponsor or take over sponsorship of an employment visa at this time. Benefits - Supportive teammates and a rewarding career. - Progressive and competitive compensation, 401k plans, and medical insurance. - Free therapy visits, mental health coaching and tools, and meditation resources. - Generous paid time off package including vacation, sick time, Wellness, and Volunteer Time Off days.

• Review and configure Tenable Vulnerability Management for accurate vulnerability identification and reporting. • Analyze Tenable reports to prioritize remediation efforts based on risk and impact. • Assign vulnerabilities to appropriate application or asset owners. • Coordinate with owners to schedule maintenance windows for remediation. • Track progress, update vulnerability status, and document roadblocks. • Produce regular reports detailing progress, outstanding issues, and remediation timelines.

• Define and evolve CFC-wide data architecture across all major systems and platforms • Establish clear data domains, system boundaries, and integration patterns • Assess current and future organizational data needs and translate them into architectural direction • Develop long-term data architecture patterns that balance scalability, maintainability, and delivery constraints • Design and maintain conceptual, logical, and physical data models representing CFC’s core entities, relationships, and measures • Define, document, and govern source system schemas including canonical fields, data types, naming standards, and versioning approaches • Establish systems of record and systems of reference for key domains such as accounts, licenses, users, and programs • Ensure consistent implementation of data models across operational systems • Create clear documentation that enables shared understanding across technical and non-technical stakeholders • Architect and guide data flows between CFC systems to support operations, analytics, research, and decision-making • Design integration and transformation approaches that preserve semantic meaning • Oversee large-scale data integration, transformation, and storage patterns for reliable analytics • Monitor and evolve data flows to reduce duplication, fragility, and unnecessary complexity • Embed privacy, security, and compliance requirements directly into data models and integrations • Partner with IT, security, and legal teams to align architecture with regulatory and policy requirements • Ensure privacy and security protocols, including field-level encryption, role-based access control, deletion, and auditing are architected into and consistently supported across CFC’s data architecture • Define data quality standards and validation strategies, including management of schema drift over time • Enablement & Collaboration • Work closely with engineers, analysts, researchers, data stewards, and business partners • Serve as a subject-matter expert on CFC’s data architecture • Communicate complex data concepts clearly to diverse audiences

Role Description Working under general supervision of the Manager, Business Development (BDM), relying on experience and judgement to plan and accomplish goals, the Business Development Manager is a field-based position responsible for maintaining and growing existing key account relationships as well as identifying and generating new business in Small-Medium Business (SMB) accounts with 250-2,500 end users within a defined territory. The Business Development Manager’s overall responsibilities include: - Meeting or exceeding Revenue and GP targets - Prospecting and developing accounts through a strategic and consultative approach - Developing relationships with strategic business partners/vendors to help grow key/focus accounts - Communicating Connection’s NSP value proposition - Conducting Quarterly Business Reviews - Doing strategic project planning - Providing updates on new offerings and services - Serving as a trusted advisor Typically presents to levels up to and including Manager, Director, and VP. May train/coach junior level BDMs. Spends 80% of time on established accounts and 20% of time hunting for new business. Responsibilities - Maintains and grows existing key accounts and develops new business accounts - Develops sales and account management strategies that will deliver revenue and GP targets within a defined territory of accounts - Meets weekly or bi-weekly with sales management on execution of business/account plan and calendar/pipeline - Develops strong relationships with inside account managers by regularly calling them to strategize around existing accounts and engage them on new business opportunities - Partners with vendors to help grow and discover key accounts - Works closely with business partners (i.e. manufacturer field reps) to help penetrate accounts and win business - Has face-to-face meetings and/or regular calls with vendor reps to do strategic account planning - Maintains and builds relationships - Delivers presentations to customers and prospects promoting Connection’s NSP capabilities - Sets up customer meetings and executes on those scheduled meetings uncovering new opportunities while fostering long-term relationships - Completes daily, weekly, monthly & quarterly administrative functions - Submits calendar/pipeline on a weekly basis & provides updates as needed - Completes all mandatory recaps within 3 business days for all customer meetings - Prepares quarterly and/or regular business reviews & customized customer presentations - Attends bi-monthly mandatory team & vendor calls - Plans travel logistics - Manages and submits expenses - Performs all other duties or special projects as assigned Qualifications - Authorized to work for any employer in the U.S. - Connection will never offer a position of employment without a complete interview process and communication with a “live person” Benefits - Supportive teammates and a rewarding career - Progressive and competitive compensation, 401k plans, and medical insurance - Free therapy visits, mental health coaching and tools, and meditation resources - Generous paid time off package including vacation, sick time, Wellness and Volunteer Time Off days

Role Description The Lead Field Technician serves as the senior technical resource for field operations, responsible for performing complex installations, deployments, troubleshooting technical issues, and leading field technicians to ensure projects are completed safely, efficiently, and to quality standards. This role combines hands-on technical work with field leadership, coordinating daily activities, mentoring technicians, and acting as the primary on-site liaison between customers, project managers, and internal teams. There is typically travel to different client sites. - Lead and coordinate daily activities of field technicians on various job sites. - Assign tasks, monitor progress, and ensure work meets quality and safety standards. - Provide on-the-job training, mentoring, and technical guidance to field technicians. - Escalate complex technical or operational issues to management when necessary. - Perform advanced installation, maintenance, and repair of systems, equipment, or infrastructure. - Troubleshoot and resolve technical problems in the field. - Interpret technical drawings, schematics, and project documentation. - Ensure all installations comply with company standards, manufacturer specifications, and regulatory requirements. - Serve as the primary on-site contact for customers and internal stakeholders. - Coordinate equipment, materials, and tools required for field work. - Track project progress and provide status updates to management. - Ensure work is completed on schedule and within scope. - Review completed work for quality and accuracy. - Identify opportunities to improve processes, efficiency, and customer satisfaction. - Support continuous improvement initiatives within field operations. Qualifications - Strong hands-on experience with field services, hardware deployments, and multi-site rollouts. - Experience leading technicians or serving as the senior technical resource in the field. - Solid working knowledge of SCCM imaging, Windows device configuration, and endpoint deployment. - Ability to walk into a site, assess what is needed, and take control of execution. - Comfortable operating in fast-paced, high-visibility environments. - Strong communication skills with both technicians and client-facing site contacts. - Professional presence, sound judgment, and ability to work independently. - Ability to lift up to 30lbs as needed and work in various environmental conditions. - Valid driver’s license with ability to travel to job sites. Requirements - Min: USD $75,000.00/Yr. - Max: USD $96,000.00/Yr. Benefits - Supportive teammates and a rewarding career. - Progressive and competitive compensation, 401k plans, and medical insurance. - Free therapy visits, mental health coaching and tools, and meditation resources. - Generous paid time off package including vacation, care time, Wellness, and Volunteer Time Off days.

• Define learning and enablement strategy at the program level • Conduct needs analysis to identify performance gaps • Own assigned sales enablement programs end-to-end • Develop enablement content and learning experiences • Facilitate live and virtual enablement sessions • Act as a primary point for sales enablement and training efforts

• Build new service offerings using Connection’s Offering Development Framework (and other industry-accepted methods) • Run market and customer research to validate demand, define differentiation, and shape positioning • Partner across the business (Sales, Marketing, Delivery Services, and partners) to design, build, and launch offerings • Define success metrics and continuously measure and improve offering performance • Enable Sales and Marketing with competitive positioning, go-to-market collateral, and technical sales enablement • Work with Delivery Services to operationalize people, process, and tooling so the offering is deliverable at scale • Collaborate with OEMs and service partners throughout design, build, and launch

• Utilizing business systems analysis, conducts assessments to understand client challenges and business objectives • Designs and presents technical solution configurations based on client needs and solution pricing, recommending applicable services as part of the overall client solution • Collaborates with partners to design technical solutions as needed • Advises on pricing programs and deal registration • Serves as subject matter expert to Account Managers on technology solution • Partners with Account Managers and Sales Managers to identify IT solutions opportunities and target these accounts with proactive engagement • Leverages Company tools to identify strategic prospects for advanced technology solutions • Engages in customer calls to discover and qualify advanced technology opportunities within these accounts • Increases knowledge of technology in respective practice area, keeps abreast of changes, and maintains or achieves certifications for professional developments • Attends applicable industry and manufacturer training sessions to increase knowledge in respective practice area • Achieves vendor certifications through online or onsite training • Works with sales teams, sales managers, and account managers to ensure that sales teams are fully enabled on the advanced technology solutions and are fully aware of the TSG portfolio • Regularly attends and contributes to sales team calls, provides targeted enablement trainings internally to sales teams on current, new, or emerging solution sets, and supports events such as Tech Showcase, Tech Summit, and vendor conferences in a sales-support and enablement function • Executes strategic initiatives toward organizational, solution, and business development • Participates in a contributing or Team Lead role on one or more Solution Development teams and maintains good attendance, on-time, high-quality work product • Works with peers including Field Solution Architects (FSAs) and Practice Engineers on internal tactical development initiatives, such as building new solutions and services for the TSG advanced technology portfolio • Assists with the building of internal organizational processes and go-to-market initiatives

• Designs and executes go-to-market strategy to drive revenue and gross profit growth across banking, insurance, and fintech • Architects technology solutions addressing regulatory compliance, risk management, operational efficiency challenges, etc. • Monitors industry trends and competitive dynamics to identify high-value business opportunities • Defines differentiated product offerings to accelerate financial services market penetration • Partners with Sales to qualify opportunities, develop proposals, and deepen customer engagement. • Leads customer discovery sessions and solution demonstrations with C-suite executives and other stakeholders. • Establishes thought leadership through content publication, conference speaking, and industry advisory participation

• Deliver innovative technology solutions • Work with account managers to discover, qualify, and develop solution opportunities • Build advanced technology solution architectures and present proposals to customers • Drive growth of advanced technology revenue and GP by penetrating new and existing target accounts • Engage in customer calls to discover and qualify advanced technology opportunities