Hadley Designs

• As the Head of Global Talent Acquisition, you will own how Hadley Designs sources, vets, and closes top global talent. • You will partner with leadership to design the recruiting engine that consistently delivers strong top-of-funnel for every open role. • You will scale the people systems that hold a remote, contractor-centric organization together as it grows toward $100M and beyond. • Talent Acquisition: Source candidates across LinkedIn, job boards, freelancer platforms, and referrals; filter applicants for red flags, competency match, and scorecard alignment. • Run test projects, review submissions, conduct first-round group interviews, and manage candidate experience end-to-end. • Manage and optimize sourcing channels based on performance; build 'always hiring' shortlists for recurring high-leverage roles. • Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating. • Track hiring pipeline reports broken down by channel and role; track funnel performance against KPIs. • Design and implement systems for engaging, onboarding, and retaining talent, aligned with the company's growth objectives. • Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business. • Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization. • Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention. • Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness. • Partner with external service providers to enhance and support people operations as necessary.

**About the Role** Your Core Focus** You’ll own the full finance function, building scalable systems, managing cash flow, driving profitability, and leading financial strategy to support Hadley Designs’ next era of growth. What You’ll Do - Deliver accurate, audit-ready financials by the 20th of each month with full account reconciliation and zero material errors - Build and maintain a 12-month rolling cash forecast, updated weekly, ensuring perfect liquidity and visibility - Lead the annual budgeting and forecasting process across all departments with ≤10% variance between forecast and actual results - Develop automated systems and workflows that reduce manual reporting time by at least 25% within your first year - Partner with leadership to implement initiatives that increase profitability and improve EBITDA by 2 percentage points in your first 12 months - Create and document SOPs for close, forecasting, cash flow, and reporting processes - Implement new systems for expense management, travel, and purchasing by Month 6 - Produce insightful financial dashboards and KPIs that drive better decision-making - Partner cross-functionally with Product, Sales, and Operations to align growth, cash flow, and inventory planning - Evaluate technology solutions (ERP, reporting tools) that prepare the company for scale****

Role Description As the Head of Global Talent Acquisition, you will own how Hadley Designs sources, vets, and closes top global talent, and you will own the broader people system that talent steps into. You will partner with leadership to design the recruiting engine that consistently delivers strong top-of-funnel for every open role, and you will scale the people systems that hold a remote, contractor-centric organization together as it grows toward $100M and beyond. This is a leadership-tier role with 1 direct report (the People Operations Specialist) and end-to-end ownership of the talent and people functions. Your weeks will be heavier on recruiting in the near term, live pipelines, structured interviews, test projects, employer brand, and steady on People Operations throughout (onboarding, performance frameworks, contractor renewal, leadership enablement). Key Responsibilities - Talent Acquisition (the #1 outcome of this role): - Recruiting Pipeline Management: Source candidates across LinkedIn, job boards, freelancer platforms, and referrals; filter applicants for red flags, competency match, and scorecard alignment. - Test Project & Interview Operations: Run test projects, review submissions, conduct first-round group interviews, and manage candidate experience end-to-end. - Sourcing Channel Optimization: Manage and optimize sourcing channels based on performance; build "always hiring" shortlists for recurring high-leverage roles. - Employer Brand & Glassdoor Defense: Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating. - Hiring Metrics & Funnel Reporting: Deliver weekly hiring pipeline reports broken down by channel and role; track funnel performance against KPIs. - People Operations: - People Systems Leadership: Design and implement systems for engaging, onboarding, and retaining talent, aligned with the company's growth objectives. - Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business. - Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization. - Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention. - Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness. - External Partnerships: Partner with external service providers to enhance and support people operations as necessary. How Success Is Measured - Talent Acquisition KPIs: - Average time to fill open roles: under 45 days. - Weekly applicant volume per active role: 250+ qualified applicants. - Weekly hiring pipeline report by sourcing channel: 100% completion, on time. - Completed candidate case studies available for review per role per week: 15+. - Glassdoor company rating: maintain 4.5+ average across the year. - People Operations KPIs: - Successful implementation of people systems that directly support the business's ability to scale. - Strong employee retention rates, with high performance and engagement. - Improved leadership confidence in people systems, talent readiness, and organizational alignment. - Predictable, scalable people operations that contribute to the company's growth and success. Who You Are You are a recruiting-strong, systems-oriented leader. You have personally closed difficult hires, not just managed a team that did. You move fast in a sourcing pipeline, you can run a structured interview that lands the right read on a candidate in 30 minutes, and you are equally comfortable defending the company on Glassdoor as you are building a 90-day onboarding plan. You thrive in a fast-paced, remote-first, contractor-centric environment and have a track record of both filling open roles ahead of timeline and scaling the people systems that retain the talent you bring in. Requirements - Talent Acquisition / Recruiting (must-haves): - 3-5+ years of full-cycle recruiting experience, ideally in remote or e-commerce organizations. - Proven track record of hiring across marketing, ops, Amazon, product, and leadership roles. - Experience running structured interviews, test projects, and group interviews. - Familiarity with recruiting tech stacks: LinkedIn Recruiter, Workable, OnlineJobs.ph. - Comfortable managing hiring systems using Notion, ClickUp, or lightweight ATS tools. - Strong writing ability: clear job posts, compelling outreach, direct candidate comms. - Ability to handle 5-10 active roles at a time with no drop-off in process. - Experience defending brand reputation and responding to feedback (e.g. Glassdoor). - Experience building and running reporting for hiring metrics. - People Operations (must-haves): - 5+ years of progressive HR or people operations experience, with leadership responsibility. - Bachelor's degree in Human Resources, Business, or a related field. - Direct experience operating contractor-centric or distributed teams. - Demonstrated success building compliant, scalable people systems. - Strong understanding of contractor classification, employment law, and risk mitigation. Benefits - Remote-first work environment - Paid time off and holidays - Access to learning resources and professional development - Free access to Hadley Designs products - Regular interaction with leadership, including the CEO and CMO - Stability from a decade as a family-founded, mission-driven brand Apply Today If you’re ready to make a meaningful impact in a growing company that’s shaping the future of learning, apply now to join the Hadley Designs team as our Director of People Operations. Help us create a lasting impact on families, educators, and children worldwide. P.S: If you don’t hear from us within four weeks of your application, please consider that as our decision to move forward with other candidates, but we truly appreciate your interest in Hadley Designs.

Role Description Ready to lead the financial future of a brand with heart and purpose? At Hadley Designs, we believe every product should fill homes with beauty, learning, and inspiration. We design screen-free learning tools that help children fall in love with learning and help parents feel proud of how they nurture that growth. As our Director of Finance and Accounting, you’ll be the architect of scalable systems that fuel that mission. You’ll bring precision, foresight, and strategic clarity to every financial decision, guiding the company’s growth toward $100M and beyond with confidence and discipline. You won’t just manage numbers. You’ll empower a purpose-driven team to think bigger, move faster, and build a lasting legacy. Qualifications - Bachelor’s degree in Accounting or Finance (MBA or CPA strongly preferred) - 5+ years of progressive experience in finance or accounting, including 3+ years in leadership - Proven success in budgeting, forecasting, and financial modeling - Experience implementing scalable systems and automation in growing organizations - Strong knowledge of GAAP, compliance, and tax standards - Proficiency with tools such as Xero, QuickBooks, or advanced Excel/Google Sheets - Excellent analytical and communication skills; you turn complexity into clarity - Experience in e-commerce or multi-channel retail (preferred) - Collaborative mindset and the confidence to influence executive-level decisions Requirements - Deliver accurate, audit-ready financials by the 20th of each month with full account reconciliation and zero material errors - Build and maintain a 12-month rolling cash forecast, updated weekly, ensuring perfect liquidity and visibility - Lead the annual budgeting and forecasting process across all departments with ≤10% variance between forecast and actual results - Develop automated systems and workflows that reduce manual reporting time by at least 25% within your first year - Partner with leadership to implement initiatives that increase profitability and improve EBITDA by 2 percentage points in your first 12 months - Create and document SOPs for close, forecasting, cash flow, and reporting processes - Implement new systems for expense management, travel, and purchasing by Month 6 - Produce insightful financial dashboards and KPIs that drive better decision-making - Partner cross-functionally with Product, Sales, and Operations to align growth, cash flow, and inventory planning - Evaluate technology solutions (ERP, reporting tools) that prepare the company for scale Benefits - Remote-first environment with flexible hours - Direct collaboration with the CEO and leadership team - Autonomy and trust in how you structure your work - Paid time off and holidays - Learning opportunities and leadership development support - Access to Hadley Designs products for your family - A decade of stability and growth as a family-founded, purpose-driven brand

Role Description As our Director of Performance Media, you are the General Manager of Shopify and TikTok Shop. You own the P&L. You own the strategy. You own the results. Your Core Focus: - Scale Shopify and TikTok Shop to $20M+ in combined revenue within 18 months - Achieve ≥15% net margin on Shopify and ≥5% on TikTok Shop - Maintain Meta ROAS ≥ 2.0 and TikTok Shop ROAS ≥ 3.5 - Launch one new high-converting bundle-based funnel per month - Drive email and SMS to contribute ≥25% of Shopify revenue - Remove the CEO from daily ecommerce execution by owning strategy, systems, team, and outcomes You are not here to manage tasks. You are here to architect a repeatable growth engine. What You’ll Do: - Traffic and Acquisition - Test 100+ ad creatives weekly across Meta and TikTok - Optimize paid traffic to hit strict ROAS thresholds - Partner with affiliate and UGC teams to scale winning creative - Stay ahead of platform trends, formats, and policy updates - Coordinate launches with Amazon for halo effects - Offers, Funnels, and CRO - Launch one new bundle-based funnel every month tied to educational outcomes - Optimize CVR, AOV, CAC, LTV, upsells, and overall funnel economics weekly - Oversee homepage, product pages, and collection merchandising - Refactor and relaunch underperforming funnels with new hooks and offers - Lead seasonal promotions including Back-to-School and Holiday campaigns - Build and maintain funnel SOPs and testing roadmaps - Customer Nurture and LTV - Lead lifecycle marketing through Klaviyo and Postscript - Optimize welcome, cart abandonment, post-purchase, and win-back flows - Build ascension paths from posters to workbooks to busy books - Develop blog and SEO strategy to drive organic education-based traffic - Performance and Forecasting - Review weekly P&Ls for Shopify and TikTok Shop - Analyze AOV, CVR, CAC, LTV, ROAS, GP to CAC, and lifecycle revenue share - Deliver weekly scorecards and monthly strategic growth plans - Forecast performance and identify scaling levers - Team Leadership - Lead and coach a cross-functional ecommerce pod of 6+ team members - Establish clear ownership and weekly operating rhythms - Hire and develop talent as funnel velocity increases - Manage freelancers and specialized contractors - Model Extreme Ownership, Relentless Innovation, and Integrity Above All How Success Is Measured: - $20M+ DTC revenue within 18 months - Consistent margin and ROAS targets achieved - One profitable funnel launch per month - Email and SMS driving at least 25% of Shopify revenue - Documented systems that scale without founder dependency - A high-performing team executing without burnout Qualifications - You think like a General Manager, not just a marketer. - You thrive in ownership. You love numbers. You respect creative. You build systems that make growth inevitable. - You align deeply with our values: - Extreme Ownership. You solve problems and close loops without excuses. - Relentless Innovation. You test boldly, learn fast, and iterate constantly. - Integrity Above All. You report numbers accurately and tell the truth even when it is hard. Requirements - 5 to 10+ years in DTC ecommerce, especially Shopify and paid social - Proven track record scaling ecommerce brands past $20M - Experience owning revenue and profitability targets - Deep expertise in Meta and TikTok Ads - Hands-on experience with Klaviyo, Postscript, and Shopify CMS - Strong background in bundles, upsells, and LTV optimization - Ability to write and review high-converting landing pages - Comfortable leading a fully remote team with clear weekly cadences - You are analytical and creative. Strategic and operational. Visionary and accountable. - You care about building something that lasts. Benefits - You will have real ownership. Real trust. And real impact. - Hadley Designs is a remote first company built on autonomy, creativity, and accountability. - You will work closely with leadership, including the CEO, while having full authority to own your channels and decisions. - Access to ongoing learning, training, and tools to sharpen your knowledge and strategies in the DTC space. - You will be surrounded by A+ team members that value excellence, growth, and doing the right thing. - You will build something meaningful. Our products help families slow down, connect, and rediscover the joy of learning together. - You will help shape a decade-long vision to build the most trusted children’s brand in the world. - Access Josh Hadley's vast network through his podcast Ecomm Breakthrough.

**Role Overview** As the **Director of Talent, Hiring & People Operations**, you will own how Hadley Designs sources, vets, and closes top global talent, and you will own the broader people system that talent steps into. You will partner with leadership to design the recruiting engine that consistently delivers strong top-of-funnel for every open role, and you will scale the people systems that hold a remote, contractor-centric organization together as it grows toward $100M and beyond. This is a leadership-tier role with 1 direct report (the People Operations Specialist) and end-to-end ownership of the talent and people functions. Your weeks will be heavier on recruiting in the near term, live pipelines, structured interviews, test projects, employer brand, and steady on People Operations throughout (onboarding, performance frameworks, contractor renewal, leadership enablement). **Key Responsibilities** **Talent Acquisition (the #1 outcome of this role):** • Recruiting Pipeline Management: Source candidates across LinkedIn, job boards, freelancer platforms, and referrals; filter applicants for red flags, competency match, and scorecard alignment. • Test Project & Interview Operations: Run test projects, review submissions, conduct first-round group interviews, and manage candidate experience end-to-end. • Sourcing Channel Optimization: Manage and optimize sourcing channels based on performance; build "always hiring" shortlists for recurring high-leverage roles. • Employer Brand & Glassdoor Defense: Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating. • Hiring Metrics & Funnel Reporting: Deliver weekly hiring pipeline reports broken down by channel and role; track funnel performance against KPIs. **People Operations:** • People Systems Leadership: Design and implement systems for engaging, onboarding, and retaining talent, aligned with the company's growth objectives. • Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business. • Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization. • Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention. • Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness. • External Partnerships: Partner with external service providers to enhance and support people operations as necessary. How Success Is Measured (two bold sub-headers, each with bullets): **Talent Acquisition KPIs:** • Average time to fill open roles: under 45 days. • Weekly applicant volume per active role: 250+ qualified applicants. • Weekly hiring pipeline report by sourcing channel: 100% completion, on time. • Completed candidate case studies available for review per role per week: 15+. • Glassdoor company rating: maintain 4.5+ average across the year. **People Operations KPIs:** • Successful implementation of people systems that directly support the business's ability to scale. • Strong employee retention rates, with high performance and engagement. • Improved leadership confidence in people systems, talent readiness, and organizational alignment. • Predictable, scalable people operations that contribute to the company's growth and success.

**About the Role** Your Core Focus** You’ll own the full finance function, building scalable systems, managing cash flow, driving profitability, and leading financial strategy to support Hadley Designs’ next era of growth. What You’ll Do - Deliver accurate, audit-ready financials by the 20th of each month with full account reconciliation and zero material errors - Build and maintain a 12-month rolling cash forecast, updated weekly, ensuring perfect liquidity and visibility - Lead the annual budgeting and forecasting process across all departments with ≤10% variance between forecast and actual results - Develop automated systems and workflows that reduce manual reporting time by at least 25% within your first year - Partner with leadership to implement initiatives that increase profitability and improve EBITDA by 2 percentage points in your first 12 months - Create and document SOPs for close, forecasting, cash flow, and reporting processes - Implement new systems for expense management, travel, and purchasing by Month 6 - Produce insightful financial dashboards and KPIs that drive better decision-making - Partner cross-functionally with Product, Sales, and Operations to align growth, cash flow, and inventory planning - Evaluate technology solutions (ERP, reporting tools) that prepare the company for scale**** How Success Is Measured - 100% of monthly financials delivered on time and error-free - 0 overdrafts, late fees, or missed payments - ≤10% variance between forecasted and actual EBITDA - 12-month rolling cash forecast maintained weekly - SOPs for all finance processes documented within 3 months - System improvements reducing manual work by 25% in Year 1 - Trailing-12-month EBITDA margin up 2 points within first year** **Who You Are** You’re a strategic, detail-oriented leader who thrives on clarity, accuracy, and impact. You know how to scale systems, guide teams through growth, and communicate financial insight in plain English. You’re not just reporting numbers, you’re building the foundation for smart, sustainable expansion.

• Take full ownership of Shopify store operations and customer experience • Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging • Standardize shipping, split shipment, and pre-order communication across all touchpoints • Build and document SOPs for all operational workflows • Implement systems and automations that reduce manual work and customer confusion • Respond to customer inquiries via Shopify inbox and social channels • Process refunds, reships, cancellations, and order updates • Triage and resolve support tickets based on urgency • Identify patterns in customer feedback and recommend improvements • Monitor order flow across Shopify, Base, and Amazon MCF • Resolve failed orders, inventory issues, and discrepancies • Coordinate with fulfillment teams to ensure timely delivery • Audit the website for broken links, incorrect pricing, and outdated promotions • Deliver weekly Shopify performance reports • Maintain compliance across ADA, privacy policies, and tracking regulations

Role Description As the Director of Talent, Hiring & People Operations, you will own how Hadley Designs sources, vets, and closes top global talent, and you will own the broader people system that talent steps into. You will partner with leadership to design the recruiting engine that consistently delivers strong top-of-funnel for every open role, and you will scale the people systems that hold a remote, contractor-centric organization together as it grows toward $100M and beyond. This is a leadership-tier role with 1 direct report (the People Operations Specialist) and end-to-end ownership of the talent and people functions. Your weeks will be heavier on recruiting in the near term, live pipelines, structured interviews, test projects, employer brand, and steady on People Operations throughout (onboarding, performance frameworks, contractor renewal, leadership enablement). Key Responsibilities - Talent Acquisition (the #1 outcome of this role): - Recruiting Pipeline Management: Source candidates across LinkedIn, job boards, freelancer platforms, and referrals; filter applicants for red flags, competency match, and scorecard alignment. - Test Project & Interview Operations: Run test projects, review submissions, conduct first-round group interviews, and manage candidate experience end-to-end. - Sourcing Channel Optimization: Manage and optimize sourcing channels based on performance; build "always hiring" shortlists for recurring high-leverage roles. - Employer Brand & Glassdoor Defense: Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating. - Hiring Metrics & Funnel Reporting: Deliver weekly hiring pipeline reports broken down by channel and role; track funnel performance against KPIs. - People Operations: - People Systems Leadership: Design and implement systems for engaging, onboarding, and retaining talent, aligned with the company's growth objectives. - Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business. - Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization. - Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention. - Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness. - External Partnerships: Partner with external service providers to enhance and support people operations as necessary. How Success Is Measured - Talent Acquisition KPIs: - Average time to fill open roles: under 45 days. - Weekly applicant volume per active role: 250+ qualified applicants. - Weekly hiring pipeline report by sourcing channel: 100% completion, on time. - Completed candidate case studies available for review per role per week: 15+. - Glassdoor company rating: maintain 4.5+ average across the year. - People Operations KPIs: - Successful implementation of people systems that directly support the business's ability to scale. - Strong employee retention rates, with high performance and engagement. - Improved leadership confidence in people systems, talent readiness, and organizational alignment. - Predictable, scalable people operations that contribute to the company's growth and success. Qualifications - 5+ years of experience in People Operations, HR leadership, or a related field, ideally in a fast-growing environment. - Bachelor’s degree in Human Resources, Business, or a related field. - Proven ability to build scalable systems that attract, develop, and retain talent. - Strong experience working with distributed and remote teams. - A passion for people development, with the ability to design and implement programs that foster growth, learning, and employee satisfaction. - Excellent communication and relationship-building skills at all levels of the organization. - A growth mindset and a collaborative approach to solving problems. - Experience using data to drive decisions and measure success. Benefits - Remote-first work environment - Paid time off and holidays - Access to learning resources and professional development - Free access to Hadley Designs products - Regular interaction with leadership, including the CEO and CMO - Stability from a decade as a family-founded, mission-driven brand Apply Today If you’re ready to make a meaningful impact in a growing company that’s shaping the future of learning, apply now to join the Hadley Designs team as our Director of People Operations. Help us create a lasting impact on families, educators, and children worldwide. P.S: If you don’t hear from us within four weeks of your application, please consider that as our decision to move forward with other candidates, but we truly appreciate your interest in Hadley Designs.

Role Description Ready to lead the financial future of a brand with heart and purpose? As our Director of Corporate Finance, you’ll be the architect of scalable systems that fuel that mission. You’ll bring precision, foresight, and strategic clarity to every financial decision, guiding the company’s growth toward $100M and beyond with confidence and discipline. You won’t just manage numbers. You’ll empower a purpose-driven team to think bigger, move faster, and build a lasting legacy. Qualifications - Bachelor’s degree in Accounting or Finance (MBA or CPA strongly preferred) - 5+ years of progressive experience in finance or accounting, including 3+ years in leadership - Proven success in budgeting, forecasting, and financial modeling - Experience implementing scalable systems and automation in growing organizations - Strong knowledge of GAAP, compliance, and tax standards - Proficiency with tools such as Xero, QuickBooks, or advanced Excel/Google Sheets - Excellent analytical and communication skills; you turn complexity into clarity - Experience in e-commerce or multi-channel retail (preferred) - Collaborative mindset and the confidence to influence executive-level decisions Requirements - Deliver accurate, audit-ready financials by the 20th of each month with full account reconciliation and zero material errors - Build and maintain a 12-month rolling cash forecast, updated weekly, ensuring perfect liquidity and visibility - Lead the annual budgeting and forecasting process across all departments with ≤10% variance between forecast and actual results - Develop automated systems and workflows that reduce manual reporting time by at least 25% within your first year - Partner with leadership to implement initiatives that increase profitability and improve EBITDA by 2 percentage points in your first 12 months - Create and document SOPs for close, forecasting, cash flow, and reporting processes - Implement new systems for expense management, travel, and purchasing by Month 6 - Produce insightful financial dashboards and KPIs that drive better decision-making - Partner cross-functionally with Product, Sales, and Operations to align growth, cash flow, and inventory planning - Evaluate technology solutions (ERP, reporting tools) that prepare the company for scale Benefits - Remote-first environment with flexible hours - Direct collaboration with the CEO and leadership team - Autonomy and trust in how you structure your work - Paid time off and holidays - Learning opportunities and leadership development support - Access to Hadley Designs products for your family - A decade of stability and growth as a family-founded, purpose-driven brand