Role Description
As the Client Associate you will develop industry knowledge and skills to support account teams in delivering exceptional service to Gallagher’s clients. You will work alongside experienced team members as you learn the business. Through hands-on learning, you will gain the knowledge, skills, and abilities to make client-related decisions independently.
-
You learn and support the employee benefits Client Service Cycle to ensure a seamless renewal process and help our team retain business.
-
We will teach you about Gallagher’s vast network of resources to improve efficiency and effectiveness in delivering client materials.
-
You familiarize yourself with the insurance industry and the GBS Professional Standards, including our "Peer Review" process that ensures quality in client deliverables.
-
We assist Client Service Managers with the preparation of RFPs, coordinate vendor responses, and create client presentations.
-
You observe how to effectively present in open enrollment meetings, participate on client calls, and reply to clients via email.
-
You establish positive relationships in your office and support with administrative tasks as needed.
-
You will maintain up-to-date records in the Document Management System (DMS).
-
You complete all GBS Employee Benefits curriculum and learn from your team.
-
We ask our team to exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way.
Qualifications
-
Required: High School diploma/equivalent plus 1 year directly applicable experience.
-
Proficiency in Microsoft Office and basic math skills.
-
Preferred: Associate's degree, professional certification, or equivalent training and experience preferred.
-
Previous experience managing client relationships.
-
Exceptional organizational skills.
-
Proficient in using technology as a tool to maximize productivity and quality.
-
Strong written and verbal communication skills.
Benefits
-
Medical/dental/vision plans, which start from day one!
-
Life and accident insurance.
-
401(K) and Roth options.
-
Tax-advantaged accounts (HSA, FSA).
-
Educational expense reimbursement.
-
Paid parental leave.
-
Digital mental health services (Talkspace).
-
Flexible work hours (availability varies by office and job function).
-
Training programs.
-
Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing.
-
Charitable matching gift program.
-
And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
Company Description
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
-
Gallagher embraces our employees’ diverse identities, experiences, and talents, allowing us to better serve our clients and communities.
-
We see inclusion as a conscious commitment and diversity as a vital strength.
-
By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors, or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
