Role Description Our people are our greatest asset. We are seeking an experienced and strategic Senior Talent Partner to help attract, engage, and hire exceptional talent while partnering closely with business leaders to support organizational growth and workforce planning initiatives. This role is ideal for a talent professional who enjoys balancing hands-on recruitment with strategic partnership. You will serve as a trusted advisor to leaders across the organization, helping to identify, assess, and secure top talent while continuously improving talent acquisition practices, enhancing the candidate experience, and strengthening our employer brand. Reporting to the Group VP, Human Resources, you will lead full-cycle recruitment efforts across a variety of functions, partnering with hiring managers to develop effective talent strategies that support current and future business needs. Talent Acquisition & Recruitment - Lead end-to-end recruitment activities, including intake consultations, sourcing strategies, candidate assessment, interview coordination, offer development, and onboarding support. - Partner with hiring managers to understand business needs and develop proactive talent acquisition strategies. - Source and engage both active and passive candidates through networking, referrals, market research, talent mapping, and direct sourcing techniques. - Assess candidate qualifications, experience, and organizational fit through structured screening and interviewing processes. - Develop competitive offer recommendations in partnership with HR and business leaders. Strategic Talent Partnership - Serve as a trusted advisor to managers and leaders on hiring best practices, talent market trends, workforce planning, and candidate assessment. - Consult with leaders on organizational needs, role design, succession considerations, and talent planning initiatives. - Support internal mobility efforts, promotions, and employee career development opportunities. - Utilize recruitment metrics and market insights to inform hiring strategies and drive continuous improvement. Talent Attraction & Employer Branding - Develop and execute innovative sourcing and recruitment marketing initiatives to build diverse talent pipelines. - Support employer branding activities that enhance the organization's reputation as an employer of choice. - Represent the organization at recruitment events, networking functions, career fairs, and industry forums. - Build and maintain talent communities for critical and recurring roles. Operational Excellence - Ensure recruitment activities, documentation, and data are maintained accurately and in a timely manner within the applicant tracking system. - Monitor recruitment metrics, identify trends, and recommend process improvements to enhance effectiveness and efficiency. - Participate in talent acquisition projects and continuous improvement initiatives. - Support onboarding activities, including new hire orientation and transition experiences. Qualifications - 5+ years of progressive talent acquisition experience, ideally within a combination of corporate and agency environments. - Proven success managing full-cycle recruitment across multiple business functions and levels. - Experience recruiting for technical, professional, and/or leadership roles. - Demonstrated ability to source and attract hard-to-find talent through creative and proactive sourcing techniques. - Strong consultative and relationship-building skills with the ability to influence and partner effectively with leaders. - Skilled at managing multiple priorities in a fast-paced, growth-oriented environment. - Experience leveraging recruitment metrics and market intelligence to drive hiring decisions. - Strong verbal and written communication skills. - Experience working with applicant tracking systems and recruitment technologies. - Post-secondary education in Human Resources, Business, or a related field is preferred. - CHRP, CHRL, SHRM, or similar professional designation is considered an asset. Benefits - Competitive compensation and incentive programs. - Comprehensive benefits designed to support your health, wellness, and financial well-being. - Flexible work arrangements that support work-life balance. - Opportunities for professional growth, learning, and career development. - An inclusive and collaborative culture where your contributions make a meaningful impact. - The opportunity to help shape the future of a growing global organization.

• Drive Efficiency: Use deep industry insight to identify friction points in the healthcare ecosystem (e.g., patient onboarding, claims adjudication, or provider credentialing) and propose transformative API-led solutions. • Strategic Growth: Exceed growth and bookings targets while ensuring the health and long-term success of your Healthcare accounts. • Consultative Leadership: Engage C-level stakeholders at Payers and Providers as a trusted advisor, aligning MuleSoft and Salesforce solutions with their clinical and business objectives. • Territory Planning: Develop and execute account plans that focus on the "Triple Aim": improving the patient experience, improving the health of populations, and reducing the per capita cost of healthcare. • Ecosystem Collaboration: Work closely with Sales, Customer Success, and Healthcare-focused Partners to deliver a unified, industry-specific "One Salesforce" experience. • Industry POV: Contribute to the evolution of our Healthcare delivery playbooks and point-of-view (POV) documents, sharing best practices for connecting the healthcare data grid. • Healthcare Evangelism: Position MuleSoft’s delivery methodology as the key to solving industry-specific challenges like interoperability, value-based care, and legacy system modernization.

• Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers • Facilitate qualification, deal cycle participation, account reviews and value assessments • Accountable for bookings, revenue, margin, CSAT, and value delivered • Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology • Act as a trusted advisor to our customers to accelerate value and improve customer outcomes • Pilot awareness within a micro-vertical to develop repeatable motions • Serve as a key SME, leader, and services consultant to our sales teams • Serve as the liaison between internal and external teams

• Provide service to clients in conjunction with the Risk Advisor and/or Executive Client Manager • Become familiar with all assigned clients and ensure they are well serviced • Manage the new business and renewal process, review risk management surveys • Identify exposure to loss and advise clients on appropriate coverages • Understand complex coverages and class code assignments • Conduct proactive analysis of underwriting data, including Loss Ratios, Experience Modification Ratings, and Audit Dispute Resolution • Develop marketing plans with Risk Advisor, Executive Client Manager, and/or insured • Complete submissions to market new and renewal accounts to insurance carriers • Prepare proposals, negotiate coverage terms, pricing, and commissions • Work with underwriters to obtain additional information from clients • Create and manage client and insurance company facing documents, including Statement of Values, Schedules, etc. • Work with Risk Control Department to monitor complex or significant risk control and claims issues • Conduct contract and lease reviews to advise clients on risk and compliance issues • Review Certificates of Insurance for compliance with Contracts, Leases, etc., and provide guidance/training to clients on these tasks • Maintain positive client and insurance company relationships • Explain payment requirements to new and existing clients • Maintain positive relationships with appropriate personnel at client firms to assure retention of accounts • Oversee, direct, plan, schedule, and mentor the work of your HPT • Train and give technical supervision to the HPT members • Demonstrate exceptional negotiating, decision-making, advanced knowledge of coverages, and sales skills • Maintain high-level relationships with underwriters • Support and communicate with the Risk Advisor to develop and retain accounts • Independently conduct client meetings, trainings, and deliver proposals to clients • Demonstrate exceptional attention to detail and the technical insurance knowledge necessary to identify discrepancies, coverage issues, and documentation errors • Inform Supervisor/Manager of all matters that may give rise to an E&O claim.