Remote Jobs Across Engineering, Product, and Data

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112 Jobs

67 Companies

IT Systems Engineer

Weekday

Systems Engineer19 hours ago

Full Time Remote Mid LevelTeam 501-1,000Since 2002H1B No Sponsor

Company Site LinkedIn

Role Description The IT Systems Engineer I is a key member of the IT Operations team, responsible for delivering technical support and managing endpoint devices, identity and access, employee technology services, and workplace productivity tools across a global organization. This role is ideal for an IT professional with 2–5 years of experience in IT support, endpoint management, helpdesk operations, and employee lifecycle support. - Troubleshoot macOS and Windows environments. - Support modern endpoint and identity platforms. - Help deliver a secure, seamless technology experience for employees worldwide. - Customer-focused, technically curious, and thrives in a fast-paced, distributed environment. Qualifications - Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience. - 2–5 years of experience in IT Support, Helpdesk, Desktop Support, Endpoint Management, or a similar role. - Strong troubleshooting skills across macOS and Windows environments. - Experience with endpoint management platforms such as Kandji, JumpCloud, Microsoft Intune, Jamf, or similar tools. - Familiarity with identity and access management solutions including Okta, JumpCloud, or Microsoft Entra ID. - Experience supporting employee onboarding, offboarding, device provisioning, and access management. - Hands-on experience with ITSM platforms such as Jira Service Management, ServiceNow, Zendesk, Freshservice, or similar. - Familiarity with Google Workspace, Microsoft 365, Slack, Zoom, Atlassian, and other modern workplace tools. - Good understanding of endpoint security, networking fundamentals, and IT service management. - Basic scripting experience with PowerShell, Bash, or Python. - Strong communication, problem-solving, and customer service skills with the ability to prioritize work in a fast-paced remote-first or globally distributed environment. Requirements - Provide Level 1 and Level 2 technical support across hardware, software, operating systems, accounts, and workplace technology. - Troubleshoot issues across macOS, Windows, collaboration tools, browsers, and SaaS applications. - Manage support requests through ITSM platforms, ensuring timely resolution, documentation, and communication. - Escalate complex issues when required and contribute to continuous service improvements. - Support the full lifecycle of corporate devices, including provisioning, deployment, maintenance, patching, replacement, and decommissioning. - Manage macOS and Windows endpoints using MDM solutions such as Kandji, JumpCloud, Microsoft Intune, Jamf, or similar platforms. - Maintain device inventory and support remote employees with setup and troubleshooting. - Support onboarding, offboarding, employee transfers, and access requests. - Provision user accounts, devices, applications, and permissions while following security best practices. - Troubleshoot identity, authentication, SSO, and MFA issues using platforms such as Okta, JumpCloud, or Microsoft Entra ID. - Support enterprise applications including Google Workspace, Microsoft 365, Slack, Zoom, Atlassian, and other SaaS platforms. - Manage user accounts, permissions, licensing, and application access. - Follow ITSM processes, maintain accurate documentation, contribute to knowledge articles, and identify opportunities to improve support workflows through automation and standardization. - Support endpoint security through device compliance, patching, encryption, and endpoint protection tools. - Partner with IT, Security, HR, and business teams to deliver a reliable and secure employee technology experience. - Communicate effectively with employees across different technical skill levels while providing exceptional customer service. Benefits - Competitive salary and annual bonus - Medical coverage - Life and accidental insurance - Vacation & leaves of absence (menstrual, flexible, special, and more!) - Developmental opportunities through education & developmental reimbursements & professional workshops - Maternity & parental leave - Hybrid & remote model with flexible working hours - On-site & remote company events throughout the year - Tech & WFH stipends & new hire allowances - Employee referral program - Premium access to QuillBot

macOS Microsoft Windows Jamf Okta ITSM Jira Service Management ServiceNow Google Workspace Slack Zoom PowerShell Shell Python SSO

View details: IT Systems Engineer

India

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SMB Solutions Sales Executive

Atlassian

Atlassian is a publicly-traded computer software business specializing in collaboration, development, and issue-tracking software for teams. As an employer, Atl

Sales1 day ago

Other Remote Mid LevelTeam 11,000Since 2012

Company Site

Role Description As a Solution Sales Executive for Jira Service Management (JSM), you: - Serve as a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM). - Drive new sales motions and co-selling initiatives. - Collaborate closely with the sales team to identify opportunities and develop tailored Atlassian solutions. - Help advance Atlassian’s solution sales goals while working with a globally distributed team. In this role, you will also: - Provide exceptional customer engagement ensuring a positive and personalized customer experience. - Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB. - Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services. - Capture customer insights such as trends and pain points to help optimize product and marketing strategies and improve customer satisfaction. Qualifications - +3 years of experience in a business-to-business sales environment growing SMB or enterprise accounts. - Proven track record of meeting or exceeding performance targets. - Experience managing a high volume of leads and opportunities of various sources and sizes through different channels (chat, phone, zoom & email). - You have a do-it-right mentality with a customer-centric mindset. Benefits - A wide range of perks and benefits designed to support you and your family. - Health and wellbeing resources. - Paid volunteer days. - And much more. To learn more, visit go.atlassian.com/perksandbenefits .

Jira Service Management ITSM Zoom

View details: SMB Solutions Sales Executive

Worldwide

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Security Engineer

Cisco

We securely connect everything to make anything possible.

Security Engineer3 days ago

Full Time Remote Mid LevelTeam 10,001+Since 1984H1B Sponsor

Company Site LinkedIn

Role Description The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. Meet the Team We are a team of Data Engineers that design, deploy and operate a spectrum of endpoint, cloud and on-premises tools to detect and respond to Computer and Data security incidents. We collaborate with teams throughout Cisco to ensure the visibility to keep our enterprise secure. Your Impact - Consulting with application owners and users to onboard application-level monitoring. - Working with SIEM team to ingest logs including any required ticketing. - Validating log integrity. - Holding discussions with log owners to document log and for completeness of logs. - Working within a collaborative team environment passionate about innovating our toolset as we evolve into a hybrid world. Qualifications - 3+ years of experience with ServiceNow and Jira Service Management. - Experience in applying the NIST Cybersecurity Framework to operational and security processes. - Experienced in managing cloud environments and DevOps tools across public clouds, including AWS, Azure, and GCP. - Experience in analyzing and troubleshooting a variety of log formats, including ISS, JSON, and others. - Experience in using Splunk to review application logs and map fields within Enterprise Security. Requirements - Willingness to participate in an on-call rotation and travel as needed, with travel varying by program and location. - Demonstrated self-motivation and ability to independently monitor applications, manage multiple tasks concurrently, and work with minimal direction. - Strong analytical and logical reasoning skills, enabling effective problem-solving across diverse situations. - Ability to design and document Cisco product solutions within diverse Business Units and acquisitions. - Exceptional written and verbal communication, listening, and presentation skills, including strong technical writing abilities for drafting sophisticated engineering documentation; proven ability to collaborate efficiently and contribute as a team member. Benefits - The starting salary range posted for this position is $101,500.00 to $144,500.00. - U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include: - Medical, dental and vision insurance. - A 401(k) plan with a Cisco matching contribution. - Paid parental leave. - Short and long-term disability coverage. - Basic life insurance. - Paid time away includes: - 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees. - 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco. - Non-exempt employees receive 16 days of paid vacation time per full calendar year. - Exempt employees participate in Cisco’s flexible vacation time off program. - 80 hours of sick time off provided on hire date and each January 1st thereafter. - Additional paid time away may be requested to deal with critical or emergency issues for family members. - Optional 10 paid days per full calendar year to volunteer. - Employees on sales plans earn performance-based incentive pay on top of their base salary.

Cisco Observability/Monitoring SIEM ServiceNow Jira Service Management AWS Azure GCP JSON Splunk

View details: Security Engineer

United States

$101.5K - $200.1K / year

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Account Executive, Mid Market, Nordics

Atlassian

Atlassian is a publicly-traded computer software business specializing in collaboration, development, and issue-tracking software for teams. As an employer, Atl

Account Executive4 days ago

Full Time Remote Mid LevelTeam 11,000Since 2012

Company Site

Role Description Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management. Our Mid-Market sales team is responsible for managing a portfolio of mid-sized and Enterprise customers. This includes: - Identifying cloud first sales opportunities and cross-sell and user expansion opportunities - Nurturing customer relationships and achieving revenue targets - Serving as a strong advocate for our customers by providing valuable feedback to our product and engineering teams - Contributing to the enhancement of our customer experience All of these responsibilities will be carried out in close collaboration with: - Channel Partners - Product Specialists - Customer Success Managers - Account Managers - Solution Engineers - Sales Development Representatives You'll report to the Mid-Market Sales Manager, Nordics. What you’ll do: - Develop and implement named Account and Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success - Developing and executing sales strategies to drive revenue growth within the mid-market segment - Prospecting and qualifying leads within the defined mid-market customer segment - Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions - Conducting product demonstrations and presentations to showcase the value proposition to named clients within your Territory - Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction - Providing regular sales forecasts, reports, and updates to management - Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment - Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required Qualifications - Fluent in English; proficiency in a Nordic language (Danish, Finnish, Norwegian, or Swedish) is a strong advantage - Experience working with Nordic markets - 5+ years of quota-carrying SaaS sales experience in a closing role - Experience in Enterprise software sales, driving transformational deals - Experience growing Mid-Enterprise accounts through cross-sell and upsell, and solution selling across a multiple SKU, platform solution - Experience creating alignment and orchestrating internal account teams - Experience working in a co-sell motion with a channel of solution partners - Proven track record of meeting or exceeding performance targets - Contributes to the overall team culture in a positive, impactful way Requirements - Compensation: Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience - For Poland: 151,200 - 197,400 PLN gross (contract of employment) annually - This role may also be eligible for benefits, bonuses, commissions, and equity Benefits - Health coverage - Paid volunteer days - Wellness resources - And so much more

JIRA Confluence Jira Service Management Segment

View details: Account Executive, Mid Market, Nordics

United Kingdom + 2 more

PLN151.2K - PLN197.4K / year

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Application Support & QA Specialist

Reos GmbH

Ihr digitaler Property Manager. imAward-Gewinner 2021 & 2023 🏆

QA Engineer4 days ago

Full Time Remote Mid LevelTeam 51-200Since 2017H1B No Sponsor

Company Site LinkedIn

Role Description Wir suchen für diese Rolle eine Person, die Application Support mit aktiver QA im Software Development verbindet. Die Rolle besteht zu 50 % aus Support und zu 50 % aus QA: - Unterstützung von Nutzer:innen, Business-Kund:innen und internen Stakeholdern bei Fragen und Problemen rund um unsere Web- und Mobile-Applikationen. - Prüfung von umgesetzten Features, Bugfixes und Tickets im Entwicklungsprozess. - Testen von Acceptance Criteria und Überführung von realen Fehlerbildern in bessere Testabdeckung, stabilere Releases und eine bessere User Experience. - Zentrale Anlaufstelle für Support- und Qualitätsfragen rund um unsere Web- und Mobile-Applikationen. - Aufnahme und Bearbeitung von Tickets in Jira Service Management. - Analyse von Störungen, Reproduktion von Fehlern und Dokumentation von Reproduktionsschritten, erwarteten und tatsächlichen Verhalten sowie relevanten technischen Hinweisen. - Unterscheidung zwischen Bedienfehlern, Konfigurationsproblemen, Datenproblemen, Bugs, Incidents und Change Requests. - Aktive QA-Aufgaben im Software-Development-Prozess: Prüfung umgesetzter Features und Tickets, Testen von Acceptance Criteria, Durchführung von Bugfix-Retests und qualifiziertes Feedback vor der Freigabe. - Unterstützung bei Smoke Tests, Regressionstests, UAT und Testfall-Erstellung, besonders bei Fehlerbildern aus realen Supportfällen. - Überführung wiederkehrender Probleme in konkrete Testfälle, Checklisten oder Regressionstests. - Dokumentation von Vorfällen, Lösungswegen, Workarounds und bekannten Fehlerbildern zur Wissensdatenbank. - Enge Zusammenarbeit mit Development, QA, Business Analyse, Service Management und Fachteams. - IoT-nahe Themen und angebundene Gebäudesysteme können Teil des Kontexts sein. Qualifications - Erfahrung in Software Testing / QA, Application Support, technischem Support mit Dev-Nähe oder Softwareentwicklung mit Interesse an QA und Support. - Verständnis dafür, wie Software im Entwicklungsprozess getestet, geprüft und abgenommen wird. - Fähigkeit, Fehler strukturiert einzugrenzen, zu reproduzieren und nachvollziehbar zu dokumentieren. - Erfahrung oder Interesse an manuellen Tests, Acceptance Criteria, Testcases, Bugfix-Retests, Smoke Tests, Regressionstests oder UAT. - Technisches Grundverständnis in einem oder mehreren Bereichen: Web-Technologien, APIs, Mobile Apps, Logs, Monitoring oder grundlegende Netzwerkzusammenhänge. - Sicherer Umgang mit Ticketsystemen, idealerweise Jira Service Management. - Strukturierte, eigenverantwortliche und nachhaltige Arbeitsweise. - Klare und verbindliche Kommunikation auf Deutsch und Englisch mit Nutzer:innen, Business-Kund:innen und technischen Teams. Requirements - Nice to have: Erfahrung im SaaS-, Web-App- oder Mobile-App-Umfeld. - Grundkenntnisse in API-Testing, z. B. mit Postman. - Erfahrung mit Wissensdatenbanken, Runbooks oder Support-Dokumentation. - Erste Berührungspunkte mit IoT-nahen Systemen, vernetzten Geräten oder Gebäudetechnik. Benefits - Remote Work: Homeoffice oder Office - Du entscheidest, was am besten zu Deinem Alltag passt. - Workation: Arbeitsumfeld mit Urlaubsfeeling. - Wellbeing: Betriebliches Gesundheitsmanagement mit jährlichem Gesundheitsbudget. - Altersvorsorge: Attraktive Bezuschussung zur betrieblichen Altersvorsorge. - Hardware: Modernste Technik für innovative Zusammenarbeit. - Rabatte: Attraktive Angebote bei über 1.500 Anbietern. - Knowledge Base: Vielfältige, individuelle Entwicklungs- und Weiterbildungsmöglichkeiten. - Networking: Regelmäßige Teamevents. - Kostenlose Limonade und Obstkorb. Company Description Reos ist die Zukunft der Immobilienverwaltung. Als digitaler Property Manager und Bewirtschaftungspartner haben wir es uns zur Aufgabe gemacht, das Property Management im Wohnungsmarkt zu revolutionieren.

Jira Service Management IoT Observability/Monitoring

View details: Application Support & QA Specialist

Europe

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Jira Developer

TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

Software Engineer8 days ago

Contract Remote Mid LevelTeam 10,001H1B No Sponsor

Company Site LinkedIn

Role Description We are seeking an Atlassian Developer to support a high-end Digital Engineering Solutions team delivering capabilities to a Space Systems Command customer. This role focuses on designing, developing, and implementing customized solutions across the Atlassian suite, with an emphasis on Jira, Confluence, and Jira Service Management (JSM). The Atlassian Developer will translate user and system requirements into scalable, automated workflows and integrations. You will be responsible for building and maintaining custom Jira workflows, automation rules, integrations, and Confluence dashboards to support program execution and operational visibility. This role requires close collaboration with technical teams and stakeholders to implement solutions that improve process efficiency and data-driven decision-making. A strong development mindset is key—this role emphasizes configuration-as-code, API integrations, and extensibility of Atlassian tools, rather than purely administrative oversight. Responsibilities - Design, develop, and maintain custom Jira workflows, automations, and configurations - Build and manage Confluence dashboards and dynamic reporting solutions - Develop and support integrations using REST APIs across Jira, Confluence, and external systems - Implement Jira Service Management (JSM) solutions for workflow and asset management - Write and optimize JQL and SQL queries for reporting and data analysis - Extend Atlassian functionality through scripting and custom development - Collaborate with stakeholders to gather requirements and translate them into technical solutions - Support CI/CD practices, version control, and deployment processes using Git or similar tools - Contribute to Agile/SAFe environments, helping align Jira configurations with best practices - Troubleshoot and resolve issues related to Atlassian tools, workflows, and integrations Qualifications - 5+ years of experience developing and supporting Atlassian tools (Jira, Confluence, JSM) - Strong hands-on experience with: - Workflow customization, automation, and scripting - REST API integrations - JQL and SQL - Experience with JavaScript, HTML, CSS, and familiarity with Java or Python - Experience using Git or other version control systems - Ability to build scalable solutions that extend base Atlassian functionality - Experience working in Agile or SAFe environments - Strong problem-solving skills and ability to work independently in a technical setting - Excellent communication skills with experience collaborating across technical teams Desired Experience - Experience developing Atlassian plugins or custom apps - Familiarity with DoD environments or government programs (especially acquisition processes) - Experience with front-end frameworks (e.g., Angular) is a plus - Understanding of system integration and enterprise architecture concepts - Certified Atlassian Developer (preferred) Requirements - U.S. Citizenship required - Ability to obtain a Secret clearance (with potential upgrade to TS) - Strong written and verbal communication skills - Ability to telework effectively - Ability to travel up to 25% Core Skills - Jira, Confluence, Jira Service Management - Atlassian Suite Development - JQL, SQL - REST APIs - JavaScript, HTML, CSS - Git / Version Control - Workflow Automation & Customization Job Type & Location This is a Contract to Hire position based out of Fairfax, VA. Pay and Benefits The pay range for this position is $55.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 13, 2026.

JIRA Confluence Jira Service Management REST API SQL CI/CD Git JavaScript HTML CSS Java Python Angular

View details: Jira Developer

United States

$55 - $60 / hour

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Atlassian Developer

TEKsystems

Software Engineer8 days ago

Contract Remote Mid LevelTeam 10,001H1B No Sponsor

Company Site LinkedIn

Role Description We are seeking an Atlassian Developer to support a high-end Digital Engineering Solutions team delivering capabilities to a Space Systems Command customer. This role focuses on designing, developing, and implementing customized solutions across the Atlassian suite, with an emphasis on Jira, Confluence, and Jira Service Management (JSM). The Atlassian Developer will translate user and system requirements into scalable, automated workflows and integrations. You will be responsible for building and maintaining custom Jira workflows, automation rules, integrations, and Confluence dashboards to support program execution and operational visibility. This role requires close collaboration with technical teams and stakeholders to implement solutions that improve process efficiency and data-driven decision-making. A strong development mindset is key—this role emphasizes configuration-as-code, API integrations, and extensibility of Atlassian tools, rather than purely administrative oversight. Responsibilities - Design, develop, and maintain custom Jira workflows, automations, and configurations - Build and manage Confluence dashboards and dynamic reporting solutions - Develop and support integrations using REST APIs across Jira, Confluence, and external systems - Implement Jira Service Management (JSM) solutions for workflow and asset management - Write and optimize JQL and SQL queries for reporting and data analysis - Extend Atlassian functionality through scripting and custom development - Collaborate with stakeholders to gather requirements and translate them into technical solutions - Support CI/CD practices, version control, and deployment processes using Git or similar tools - Contribute to Agile/SAFe environments, helping align Jira configurations with best practices - Troubleshoot and resolve issues related to Atlassian tools, workflows, and integrations Qualifications - 5+ years of experience developing and supporting Atlassian tools (Jira, Confluence, JSM) - Strong hands-on experience with: - Workflow customization, automation, and scripting - REST API integrations - JQL and SQL - Experience with JavaScript, HTML, CSS, and familiarity with Java or Python - Experience using Git or other version control systems - Ability to build scalable solutions that extend base Atlassian functionality - Experience working in Agile or SAFe environments - Strong problem-solving skills and ability to work independently in a technical setting - Excellent communication skills with experience collaborating across technical teams Desired Experience - Experience developing Atlassian plugins or custom apps - Familiarity with DoD environments or government programs (especially acquisition processes) - Experience with front-end frameworks (e.g., Angular) is a plus - Understanding of system integration and enterprise architecture concepts - Certified Atlassian Developer (preferred) Requirements - U.S. Citizenship required - Ability to obtain a Secret clearance (with potential upgrade to TS) - Strong written and verbal communication skills - Ability to telework effectively - Ability to travel up to 25% Core Skills - Jira, Confluence, Jira Service Management - Atlassian Suite Development - JQL, SQL - REST APIs - JavaScript, HTML, CSS - Git / Version Control - Workflow Automation & Customization Job Type & Location This is a Contract to Hire position based out of Colorado Springs, CO. Pay and Benefits The pay range for this position is $55.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 13, 2026.

JIRA Confluence Jira Service Management REST API SQL CI/CD Git JavaScript HTML CSS Java Python Angular

View details: Atlassian Developer

United States

$55 - $60 / hour

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Job Closed

Jira Technical Architect

System Soft Technologies

Architect8 days ago

Other Remote Mid Level

Role Description We are seeking a senior Jira Technical Architect to lead the architecture, governance, and strategic evolution of the Atlassian platform, including Jira Software, Confluence, and Jira Service Management. This role will serve as the technical lead and team lead for the Jira / Confluence Administrator and JSM Administrator roles, ensuring scalable platform design, enterprise standards, and alignment with Agile, collaboration, and ITSM needs. - Own Atlassian platform architecture, standards, and technical roadmap. - Lead and mentor the Senior Jira / Confluence Administrator and Senior JSM Administrator roles. - Define standards for workflows, permissions, automation, integrations, governance, and platform supportability. - Support both Agile and ITSM use cases across Jira, Confluence, and JSM. - Guide migrations, modernization efforts, and platform simplification initiatives. - Partner with business and technology stakeholders to design scalable, secure, and maintainable solutions. - Serve as the senior escalation point for complex platform design, integration, and governance decisions. Qualifications - 8+ years of Atlassian experience, including Jira, Confluence, and JSM. - 3+ years in a technical architect, lead, or platform leadership role. - Strong experience with enterprise governance, solution design, integrations, and automation. - Knowledge of Agile delivery models and ITSM processes. - Experience mentoring administrators and leading platform standards. - Experience with Zendesk-to-JSM or similar migrations preferred. - Strong communication, leadership, and stakeholder management skills. Requirements - Provides architectural direction for the Atlassian platform. - Acts as the technical authority and team lead for the two administrator roles. - Balances hands-on technical depth with strategy, governance, and roadmap planning.

JIRA Confluence Jira Service Management ITSM

View details: Jira Technical Architect

PST (UTC-8)

$60 / hour

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Service Operations and Solutions Architect

McKesson

Solutions Engineer10 days ago

Full Time Remote Mid LevelTeam 10,001+Since 1833H1B Sponsor

Company Site LinkedIn

Role Description Architect, design, and govern service operations and solutions across the full lifecycle: - Design, transition, operations, and continuous improvement. - Write and review high-quality, efficient, and scalable code to support service automation, tooling, integrations, and operational improvements. - Drive governance frameworks ensuring compliance with organizational policies, regulatory requirements, security standards, and industry best practices. - Manage and optimize service and product portfolios, ensuring services are scalable, supportable, cost-effective, and business-aligned. - Engage directly with customers, including senior leadership, to gather business requirements, provide technical consultation, and design tailored solutions. - Lead the delivery and governance of multiple Statements of Work (SOWs) across large enterprise environments. - Handle multiple applications and projects simultaneously, ensuring high-quality delivery, operational efficiency, and customer satisfaction. - Define operational requirements (SLAs, OLAs, KPIs) and enforce standards across services. - Represent service operations and solution architecture in governance boards, customer steering committees, and architecture review boards (ARBs). - Lead operational readiness, service transition, capacity planning, and continual service improvement initiatives. - Mentor technical teams on operational excellence, coding standards, service governance, and architectural best practices. 100% Telecommuting allowed from a home office anywhere in the U.S. Qualifications - Bachelor’s Degree in Computer Science, Information Technology, Engineering or a related field. - Seven (7) years of experience in IT service operations, service management, solution architecture or a related occupation. Requirements - Experience must include five (5) years in the following skills: - Managing multiple applications and services concurrently in complex enterprise environments. - ITSM frameworks (e.g., ITIL v4), governance models (e.g., COBIT, ISO 27001), and operational compliance standards. - Cloud platforms (Azure, AWS, or GCP), hybrid environments, and service management tools (ServiceNow, Jira Service Management). - Platform engineering, DevOps/SRE practices, and automation. - Financial management for service portfolios and contract governance. Benefits - Competitive compensation package as part of Total Rewards. - Determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. - Other compensation, such as an annual bonus or long-term incentive opportunities may be offered. Contact To apply, please send resumes to JobPostings@McKesson.com . Reference #: 002001.

ITSM Azure AWS GCP ServiceNow Jira Service Management

View details: Service Operations and Solutions Architect

United States

$119.3K - $155.8K / year

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Atlassian Expert

Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Cloud Engineer10 days ago

Full Time Remote Mid LevelTeam 10,001+H1B Sponsor

Company Site LinkedIn

Role Description In Accenture, potrai portare la tua visione innovativa per reinventare interi settori di mercato, lavorando con le aziende più importanti a livello mondiale. Modella il futuro del business e della tecnologia sviluppando soluzioni all'avanguardia in grado di generare nuovo valore. All'interno del Reinvention Partner Digital Core aiutiamo i clienti a reinventare la loro digital foundation, inclusa la strategia e l'architettura tecnologica, i dati e l'AI, la modernizzazione e la gestione delle applicazioni, l'infrastruttura, i dati e il cloud. In particolare, potrai: - Collaborare alla revisione dei processi di tracciatura requisiti e bug, gestione release, test e IT Service Management - Configurare e gestire gli strumenti Atlassian (Jira Software, Jira Service Management, Confluence, Bitbucket) - Contribuire alla migrazione delle soluzioni Atlassian da on-premise a cloud - Disegnare e sviluppare soluzioni end-to-end, dalla gestione delle richieste fino alla release, integrando CI/CD e Test Automation - Configurare soluzioni avanzate con plugin di terze parti per arricchire le funzionalità degli strumenti Atlassian La retribuzione prevista in Accenture viene definita sulla base di molteplici elementi di valutazione, tra cui – ad esempio – il ruolo ricoperto, il livello di seniority, il grado di responsabilità, le competenze professionali e l’esperienza maturata. Per la presente posizione, è previsto un livello di inquadramento B2 nel CCNL Metalmeccanico (C011). La fascia di retribuzione annua lorda prevista è compresa tra 33.100€ e 46.700€. Qualifications - Almeno 4 anni di esperienza nell’amministrazione di Jira Software, Jira Service Management, Confluence e Bitbucket - Esperienza nella migrazione di istanze (Server ↔ Cloud) - Competenza nell’installazione, aggiornamento e configurazione delle ultime versioni Atlassian (Server/Data Center) - Passione per ordine, standardizzazione e automazione nello sviluppo software, con capacità di problem solving autonomo - Certificazioni Atlassian (preferenziali) Company Description Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

AI JIRA Jira Service Management Confluence Bitbucket CI/CD

View details: Atlassian Expert

Italy

€33.1K - €46.7K / year

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