IT Systems Engineer
Location
India
Posted
23 hours ago
Salary
0
Seniority
Mid Level
Job Description
IT Systems Engineer
Weekday
Role Description The IT Systems Engineer I is a key member of the IT Operations team, responsible for delivering technical support and managing endpoint devices, identity and access, employee technology services, and workplace productivity tools across a global organization. This role is ideal for an IT professional with 2–5 years of experience in IT support, endpoint management, helpdesk operations, and employee lifecycle support. - Troubleshoot macOS and Windows environments. - Support modern endpoint and identity platforms. - Help deliver a secure, seamless technology experience for employees worldwide. - Customer-focused, technically curious, and thrives in a fast-paced, distributed environment. Qualifications - Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience. - 2–5 years of experience in IT Support, Helpdesk, Desktop Support, Endpoint Management, or a similar role. - Strong troubleshooting skills across macOS and Windows environments. - Experience with endpoint management platforms such as Kandji, JumpCloud, Microsoft Intune, Jamf, or similar tools. - Familiarity with identity and access management solutions including Okta, JumpCloud, or Microsoft Entra ID. - Experience supporting employee onboarding, offboarding, device provisioning, and access management. - Hands-on experience with ITSM platforms such as Jira Service Management, ServiceNow, Zendesk, Freshservice, or similar. - Familiarity with Google Workspace, Microsoft 365, Slack, Zoom, Atlassian, and other modern workplace tools. - Good understanding of endpoint security, networking fundamentals, and IT service management. - Basic scripting experience with PowerShell, Bash, or Python. - Strong communication, problem-solving, and customer service skills with the ability to prioritize work in a fast-paced remote-first or globally distributed environment. Requirements - Provide Level 1 and Level 2 technical support across hardware, software, operating systems, accounts, and workplace technology. - Troubleshoot issues across macOS, Windows, collaboration tools, browsers, and SaaS applications. - Manage support requests through ITSM platforms, ensuring timely resolution, documentation, and communication. - Escalate complex issues when required and contribute to continuous service improvements. - Support the full lifecycle of corporate devices, including provisioning, deployment, maintenance, patching, replacement, and decommissioning. - Manage macOS and Windows endpoints using MDM solutions such as Kandji, JumpCloud, Microsoft Intune, Jamf, or similar platforms. - Maintain device inventory and support remote employees with setup and troubleshooting. - Support onboarding, offboarding, employee transfers, and access requests. - Provision user accounts, devices, applications, and permissions while following security best practices. - Troubleshoot identity, authentication, SSO, and MFA issues using platforms such as Okta, JumpCloud, or Microsoft Entra ID. - Support enterprise applications including Google Workspace, Microsoft 365, Slack, Zoom, Atlassian, and other SaaS platforms. - Manage user accounts, permissions, licensing, and application access. - Follow ITSM processes, maintain accurate documentation, contribute to knowledge articles, and identify opportunities to improve support workflows through automation and standardization. - Support endpoint security through device compliance, patching, encryption, and endpoint protection tools. - Partner with IT, Security, HR, and business teams to deliver a reliable and secure employee technology experience. - Communicate effectively with employees across different technical skill levels while providing exceptional customer service. Benefits - Competitive salary and annual bonus - Medical coverage - Life and accidental insurance - Vacation & leaves of absence (menstrual, flexible, special, and more!) - Developmental opportunities through education & developmental reimbursements & professional workshops - Maternity & parental leave - Hybrid & remote model with flexible working hours - On-site & remote company events throughout the year - Tech & WFH stipends & new hire allowances - Employee referral program - Premium access to QuillBot
Related Guides
Related Categories
Related Job Pages
More Systems Engineer Jobs
Senior Python Engineer
uSoftwaresmino is a fast‑growing SaaS platform used by architects, planners, and construction companies to manage projects from planning to handover. The product supports seamless communication, documentation, and task management across all stakeholders in a construction project. The platform is collaborative, mobile, and designed to streamline workflows in a traditionally complex industry.
Role Description We are building a cloud-native network orchestration platform running on Kubernetes, responsible for automating the lifecycle of L2/L3 services across tier-1 ISP router networks. In this role, you will design and implement Temporal-based workflows in Python to orchestrate long-running, failure-prone network operations such as service provisioning, modification, reconciliation, and teardown. The work involves coordinating multiple distributed systems, handling partial failures safely, and providing strong observability and auditability for network services at scale. This is a backend, systems-oriented role focused on workflow correctness, reliability, and operational robustness, not simple scripting or device-by-device automation. - Collaborate with network architects, SRE, and platform teams to define service models and operational behavior - Design and implement temporal-based workflows and activities in Python, deployed as microservices on Kubernetes - Implement end-to-end orchestration for Network L2 / L3 VPN service lifecycle - Configuration generation and deployment - State verification and reconciliation (pre-checks, provisioning, rollback) - Integrate with platform and network systems: inventory, topology, IPAM, service catalogs - Router interfaces (NETCONF, gNMI, REST, CLI-based systems) - Add observability and operability: metrics, logs, tracing, workflow visibility - Clear service and workflow audit trails Qualifications - Strong backend engineering experience with Python - at least 5 years - Experience working with SQL DBs - Hands-on experience with K8S and Azure/AWS based workloads - Understanding of networking fundamentals: L2/L3 concepts, routing, MPLS basics - Network service lifecycle concepts understanding - Experience writing production-quality code: clear APIs, structured error handling, tests - Upper-intermediate or higher English level Requirements - Hands-on experience implementing workflow-based orchestration (Temporal or equivalent) - Experience working with observability systems (Prometheus, Grafana or equivalent) - Experience with L2VPN / L3VPN provisioning in service-provider networks - Hands-on experience with network automation technologies: NETCONF/YANG, gNMI/OpenConfig, SNMP, streaming telemetry - Familiarity with router vendors and platforms (Cisco, Juniper, Nokia, Arista, etc.) Benefits - 20 fully paid business days of vacation - 15 fully paid sick leaves - 11+ fully paid public holidays - Compensation for health insurance and sport club membership/well-being needs - English courses - Learning platforms - Ability to work from home or remotely
Senior Engineer – x300 NI Support Systems
Switzerland Global EnterpriseWe support Swiss SMEs in their international business and help innovative foreign companies to establish in Switzerland.
• Responsible for Mechanical Nuclear Island Support Systems (MNISS) engineering activities that support the BWRX-300 Small Modular Reactor (SMR) design • Activities focus on the Process Radiation and Environmental Monitoring System (D11) • Develop and maintain the System Design Description, Process Flow Calculations/Diagrams, Piping & Instrumentation Diagrams (P&IDs), and other engineering deliverable documents associated with the system • Responsible for development of specifications/component data sheets for fluid system in-line components • Work with adjacent teams, disciplines, project management, and contractors to ensure high quality and on time deliverables in support of BWRX-300 engineering milestones • Provide support to the Licensing organization for regulatory related deliverables • Responsible for analysis and design work supporting requirements specifications • Improve areas of project execution and department management through Six Sigma methodology • Support development efforts for both new products and new technology • Responsible for necessary corrective and preventive actions resulting from Quality non-compliance monitoring and audit programs • Responsible for driving continuous improvement initiatives, such as Lean Action Work Outs (LAWO) • Work on BWRX-300 technologies
Senior Financial Systems Data Analyst
AddiSomos una empresa de tecnología que busca impulsar y habilitar el comercio digital en Latinoamérica.
• Keep Addi’s core financial data accurate, reconciled, and audit-ready • Maintain daily reconciliation rate across core subledgers • Deliver flawless data support for month-end close • Achieve complete UAT coverage and sign-off for finance-impacting system changes • Ensure maximum uptime on automated reconciliation workflows • Operationalize AI-assisted finance processes • Maintain an actively prioritized testing backlog for all SaaS integrations
• Leads team and independently supports the global design, implementation, and maintenance of virtualization infrastructure • Provides guidance and expertise to management and users on topics surrounding strategy and best practices • Acts as a resource for colleagues with less experience • Solves complex problems and takes a new perspective on existing solutions • Coordinates the design, develop, and maintain the physical infrastructure, network, and layout of a data center • Implements standards and guidelines • Ensures adequate capacity for corporate computing needs and identify capacity trends • Coordinates or leads reliability testing and plan disaster recovery procedures • Provides regular status, operational, incident, and change reports



