Versant logo
Versant

VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.

NOC Engineer

Location

Florida

Posted

42 days ago

Salary

0

Seniority

Mid Level

Job Description

NOC Engineer

Versant

Role Description Fandango is looking for a Network Operations Center (NOC) Engineer I to support platform growth across Fandango, Rotten Tomatoes, Fandango at Home, SportsEngine, and SportsEngine Play. In this role, you’ll join the NOC team and report to the Director of NOC, helping to build, improve, operate, and monitor production systems that deliver the best customer experience for both internal and external audiences. If you enjoy solving complex problems, building scalable systems, and making a measurable impact—we’d love to meet you. What You Will Do: - Monitor applications and systems to ensure smooth operations, responding quickly to alerts and anomalies. - Triage, document, and prioritize alerts and tickets with urgency and attention to detail. - Resolve common server, application, or connectivity issues, and escalate complex problems to appropriate teams. - Perform Tier 1 troubleshooting and provide excellent support to internal teams and customers. - Follow established SOPs and incident workflows while continuously learning system architecture. - Act as a calm, organized participant (and sometimes facilitator) during incidents, keeping stakeholders informed. - Gather facts during and after incidents to support root cause analysis and continuous improvement. - Collaborate closely with engineering, development, security, and operations teams to solve technical challenges. - Provide feedback during application releases and deployments to ensure smooth rollouts. - Assist with configuration updates, data refreshes, and general operational coordination. - Help identify, track, and manage application and security vulnerabilities in partnership with other teams. - Create, maintain, and improve documentation, knowledge base articles, and wiki pages. - Compile and share system health, uptime, and performance reports for internal audiences. - Work with ticketing systems, ITSM tools, and Office 365 as part of daily operations. - Apply working knowledge of Windows, Linux, iOS, networking (TCP/IP), cloud platforms, and distributed systems. - Use logs and monitoring tools to troubleshoot issues across multiple systems. - Communicate clearly and professionally with audiences of varying technical backgrounds. - Thrive in a collaborative, fast-paced environment where adaptability and curiosity are valued. - Participate in shift coverage, including night or swing shifts, and be part of a 24/7 on-call rotation. - Build valuable enterprise experience while developing skills in operations, incident management, and production support. Qualifications - 2+ years of enterprise technical support experience as a NOC Engineer or eCommerce Website Administrator in production environments. - Hands-on experience with Windows servers, Linux, and iOS systems. - Understanding of cloud data centers and distributed computing (our infrastructure is fully cloud-based). - Practical knowledge of networking fundamentals (TCP/IP) and connectivity troubleshooting. - Experience with software patching and security best practices. - Proficiency with Office 365 and standard productivity tools. - Familiarity with ticketing systems, ITSM platforms, and workflow management tools. - Strong log analysis skills across multiple systems (you excel at identifying critical issues within complex logs). - Excellent troubleshooting abilities—you don’t stop until you find the root cause. - Communication skills that bridge technical and non-technical audiences with ease. - Collaborative mindset—you have proven success working in team environments. - Adaptability—you thrive in dynamic environments where priorities shift. - Ability to support both internal teams and B2B customers with technical issues. - Experience working in fast-paced, dynamic environments where priorities can change quickly. - Strong written and verbal communication skills—your documentation helps others succeed. Requirements - Familiarity with AWS, Datadog, and Atlassian Cloud applications. - Prior experience working with a high-traffic website. - Familiarity with CDN concepts. Benefits - This role has been designated as fully remote, meaning it is expected to be performed from a remote Versant worksite, typically an employee’s residence or designated remote office as applicable.

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Bloomerang logo

Sr. Software Engineer

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Engineer42 days ago

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Intel Corporation logo

Unreal Engine DevTech Engineer

Intel Corporation

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However, you must live and work from the country specified in the job posting, in which Intel has a legal presence. Due to legal regulations, remote work from any other country is unfortunately not permitted. * Job posting details (such as work model, location or time type) are subject to change.The application window for this job posting is expected to end by 12/02/2025 * ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.

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