Evolent

Role Description The Intern, Application Support is a highly motivated person with excellent communication and interpersonal skills to interact with internal/external teams and application users and help troubleshoot/resolve issues reported by various departments within Evolent. This person will provide high-quality operational, technical, and systems support to preserve customer satisfaction and internal business functions to aid in minimizing recurrence of incidents. - Provide first-level support, including problem replication, triage, and resolution of issues, the majority of which are associated with Standard Operating Procedures (SOPs). - Provide accurate and timely resolution of issues, and escalation when necessary. - Ensure that Service Level Agreements (SLAs) are met. - Maintain and update documentation related to operations and support processes within Confluence. - Contribute to improvement of existing processes and identification of new processes and technical alternatives to resolve problems. - Collaborate with team members and business functions to troubleshoot and resolve support tickets. - Respond to escalations and incidents, providing support toward resolution, and notifying stakeholders of progress during business hours and outside of normal business hours (on-call support). - Contribute to writing T-SQL code and tools to assist Level 1 support to diagnose and resolve incidents. - Execute SQL scripts to generate reports, troubleshoot data issues, and fulfill database support tasks. - Perform ad-hoc tasks and analysis for the support team as needed. - Perform quarterly user access audit. Qualifications - Bachelor’s degree in Computer Science, IT-related degree or comparable experience. - 0 – 1 year(s) of progressive experience within application support/IT operations organizations. - 0 – 1 year(s) experience with T-SQL, ability to view and write T-SQL code for triage and investigation. - Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas. - Basic knowledge of web application functionality and fundamental infrastructure knowledge of computer systems. - Collaborative working style with the ability to work across different organizations and personalities. - Ability to work unsupervised and a self-starter who seeks improvements without direction. Requirements - Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps. - Ability to set up a wired connection to their home network to ensure effective remote work. Company Description Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans. - Certified as “Great Places to Work” in 2021. - Named Best Company for Women to Advance list by Parity.org in 2020 and 2021. - Earned a perfect score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI). - Recognized as a leader in driving diversity, equity, and inclusion (DE&I) efforts.

Role Description The Senior/Analyst, Internal Audit reports directly to the Manager, Internal Audit and assists with the management and execution of Evolent’s Sarbanes-Oxley (SOX) 404 compliance efforts. The Analyst must be attuned to diverse and complex operations in order to add value to senior management and provide guidance throughout the organization. This is a hands-on position which interfaces with the process owners, as well as assists with the planning, conducting, and successful and timely completion of Evolent’s annual SOX 404 program. The Senior/Analyst must be detailed, action, solution and results oriented and dedicated to continuous improvement. In addition, they must possess the ability to manage one’s own time and resources. The Senior/Analyst must also be able to maintain objectivity and provide the appropriate level of guidance to our process owners and management in terms of SOX 404 requirements and changes to control structure that leads to a sustainable and cost-effective program for the company. Responsibilities - Execute and support the IAG’s Engagement Fieldwork, including performing sampling, review audit evidence, and documentation of IA testing workpapers. - Prepare and test key controls identified as in-scope SOX process areas. - Assist the day-to-day testing activities. - Execute the test work within the budgeted timelines. - Executive and support all IA deliverables by clear documentation and conclusions over control testing workpapers. - Help identify opportunities for process improvements and value additions wherever applicable. - Make effort to network and build connections internally. - Collaborative work style with the ability to work across different organizations and personalities. - Demonstrate attention to detail in all forms of communication (e.g., email, presentations). - Ability to present and communicate analytical findings in a concise and clear fashion to Finance team members. - Plan budgeted timelines taking into consideration various internal and external factors. Review budget vs. actuals for ongoing persistence. - Help develop and maintain the SOX 404 compliance framework that ensures the effort is efficient and effective for the area of responsibility. - Support Internal Audit leadership during the annual SOX 404 risk assessments and scoping model. - Assist in developing and implementing efficient internal control testing programs to evaluate their operating effectiveness. - Manage periodic progress reporting on SOX 404 compliance efforts including status of open control deficiencies. - Assist in remediation of internal control deficiencies with the appropriate process owners to ensure that issues are brought to logical closure. - Identify and evaluate issues and processes that may impact multiple business units. - Support IA Manager, Associate Director, Senior Director, and external auditors in the day-to-day audit activities, planning, and execution. - Provide input to engagement planning and fieldwork, as well as identification, development and documentation of audit issues, and recommendations for their improvement. - Assist with establishment of training programs as it relates to SOX 404 Compliance. - Stay abreast of changes to and best practices in SOX 404 compliance and internal controls overall. Qualifications - 2 to 7 years of prior business experience, preferably with Big 4 or Regional public accounting firms or with the internal audit/controls department in a multi-national organization. - Strong analytical and problem-solving skills, and attention to detail. - Excellent interpersonal, written and communication skills, and the ability to influence others. - Strong project management skills and experience with a proven history of results. - Managing multiple priorities simultaneously through strong prioritization and organization skills. - BS/BA degree from an accredited university preferably in accounting or equivalent. - Knowledge of GAAP, PCAOB, SOX, COSO standards, and business laws and regulations. - Knowledge of SOX Information Technology General Controls. - Advanced knowledge in Microsoft Office Suite and other business and audit-related applications/software. Finishing Touches (Preferred) - Chartered Accountant / CPA, CIA, CISA, CFE, and/or other relevant certifications a plus. Mandatory Requirements - Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. Equal Opportunity Statement Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Responsible for supporting and assisting all cardiology administrative and clinical utilization management and quality improvement functions • Act as a clinical liaison to providers, clients, and patients • Maintain and operate Guideline Directed Medial Therapy • Communicate clinical information needs to ordering providers • Prep cases for P2P discussions • Coordinate with UM staff for communication of clinical decisions • Complete UM projects and participate in site visit reviews • Serve as subject matter expert in assigned meetings

• Supporting operational excellence for our health plan book of business, including but not limited to project support, ticket management, issue resolution, SLA and CAP management; reviewing utilization trends, best practices and identifying opportunities for improved reporting. • Work with stakeholders to understand business needs, proactively clarify requirements, and develop actionable recommendations. • Enhance and standardize reporting analytical solutions for internal teams and external partners. • Support ad hoc and regulatory reporting needs efficiently, ensuring compliance with applicable guidelines. • Present findings in client-facing decks, data-driven narratives, and visualizations that convey insights effectively. • Partner with internal stateside and global teams to deliver high-quality analyses.

Role Description We are seeking an Associate Director, Strategic Accounts who embodies deep relationships, serves as a trusted advisor, and has a strong entrepreneurial spirit to help build and evolve our Strategic Accounts function. This role will work closely with assigned clients and internal stakeholders to drive growth, retention, and client satisfaction. Key Responsibilities - Collaboration & Relationship Management - Supports assigned clients to achieve objectives, including relationship, growth, retention, and customer goals. - Manages risks and develops opportunities associated with current clients. - Cultivates productive, trusted relationships with day-to-day client contacts and leaders across external and internal teams. - Utilizes data-driven resources to run efficient/effective meetings and work sessions with the client and all relevant Subject Matter Experts (SMEs). - Possesses working knowledge of Evolent products and services and can articulate the value proposition for all at a high level. - Support & Development - Develops best-in-class presentation strategies and content for senior stakeholder engagements. - Implements relationship best practices and drives value communication across partner organizations. - Collaborates with internal team to develop materials and strategy for regular partnership reviews, including relationship mapping, issue identification, and action planning. - Proactively manages risks and identifies opportunities within current client relationships. - Channels client feedback into Evolent’s product roadmap and strategic planning. - Operations & Leadership - Collaborates cross-functionally to monitor issue resolution and ensure timely follow-up. - Proactively monitors and collaborates internally to ensure timely identification and remediation of identified client risks. - Advocates for the client(s) within Evolent, serving as an ambassador within Evolent and the go-to expert on client priorities and how to get things done within the health plan organization. - Manages all aspects of client contracts, including SLA performance, benefit analysis, and regulatory compliance. Qualifications - Bachelor’s degree or equivalent experience. - 3+ years in client or account management roles, preferably in healthcare. - 3+ years of business development or consulting experience in the healthcare industry - preferably in a health plan or health system environment. - 3+ years in project coordination/project management, preferably in healthcare. - Exceptionally high “Emotional Intelligence” and ability to connect with diverse constituents, actively listen, and identify key areas of sensitivity. - Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including at the C-level. - Ability to find creative solutions in an ever-changing and growing environment. - Strong understanding of healthcare market dynamics, payer/provider relationships, and utilization management. - Familiarity with tools like Excel, PowerPoint, Salesforce, etc. Requirements - High-speed internet over 10 Mbps. - Ability to plug in directly to the home internet router for all call center employees. Benefits - Comprehensive benefits including health insurance benefits. Company Description Evolent partners with health plans and providers to achieve better outcomes for people with the most complex and costly health conditions. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Role Description Evolent is adding another Project Manager to our Implementation Team. The selected candidate will lead execution of implementations and external initiatives that enable Evolent’s strategy and growth as well as supporting team members. Collaboration Opportunities: - Collaborate with Program Managers, Project Managers, Business and Testing Analysts on strategic initiatives and partner implementations. - Frequent interaction with internal and external stakeholders. - Cross-functional collaboration with Product, Technology, Clinical, Operations, and Growth teams. What You Will Be Doing: - With minimal supervision, guide day-to-day activities for at least one strategic initiative or partner project. - Develop, monitor, and manage project work plan, deliverables, and activities. - Independently facilitate project meetings and effectively communicate project status. - Identify and manage dependencies and project impacts across business areas. - Proactively identify, monitor, document, and communicate project risks and issues. - Hold project team accountable to critical path timelines to ensure deadlines are met. - Work closely with program manager and partner collaboratively with project stakeholders across functional areas. - Craft communications by considering both the audience and situation. Qualifications - Bachelor’s degree or equivalent work experience. - 1-2 years of health care management and/or consulting experience. - 1-2 years of project management experience. - Strong client management or customer service skills. - Excellent written and verbal communication skills. - Demonstrated ability to effectively prioritize and manage multiple complex projects simultaneously. - Expert knowledge of MS Office products. - Previous health care knowledge, preferably in one or more of the following areas: provider systems, health plan operations, implementations, payer contracting, alternative payment models, delegated risk, or ACOs/CINs. - Working knowledge of AdaptiveWork (or other project management application), Confluence, JIRA. - PMP project management certification. Requirements - High speed internet over 10 Mbps. - Ability to plug in directly to the home internet router for call center employees. Benefits - Comprehensive benefits including health insurance benefits.

• Serve as the Product Owner supporting the Partner Delivery provider data scrum team, driving scalable, configurable provider data pipeline solutions. • Contribute to product vision, strategy, and roadmap in partnership with Product Managers and executive stakeholders. • Proactively identify opportunities to reimagine processes and introduce innovative solutions that improve scalability, flexibility, and client onboarding speed. • Translate client implementation requirements into user stories, data mapping requirements, and acceptance criteria. • Leverage modern tools—including LLMs and AI-assisted analysis—to accelerate requirements gathering, enhance product discovery, and improve solution design. • Champion a delivery model aligned to implementation milestones, go-live readiness, and client commitments—identify risks and gaps proactively, escalating and addressing them with guidance from leadership. • Develop subject matter expertise in provider data requirements, UM applications, partner integrations, and healthcare data standards (HL7, FHIR, EDI). • Own and maintain the product backlog, including prioritization, grooming, and sprint planning activities. • Support engineering with file transfer processes, data analysis, mapping requirements, and provider network design. • Work with cross-functional partners to bring clarity to ambiguous or evolving requirements, minimizing downstream rework. • Utilize AI-assisted tools to synthesize requirements, identify gaps, and improve documentation quality and speed. • Oversee technical specifications, release notes, and training materials. • Own user acceptance testing to ensure alignment with implementation requirements and stakeholder expectations. • Participate in production support, including issue reproduction, gap analysis, and resolution. • Build strong cross-functional relationships across product, data operations, and engineering teams. • Surface risks early, communicate trade-offs clearly, and manage stakeholder expectations. • Synthesize complex technical concepts into executive-level insights and support decision-making in steering committees. • Influence outcomes and drive alignment across stakeholders, even in complex or competing-priority environments. • Foster a culture of collaboration, transparency, and continuous improvement. • Drive standardization and optimization of provider data onboarding to reduce cycle time and improve quality. • Challenge existing processes and identify opportunities to modernize tools, workflows, and architecture. • Stay current with emerging technologies, including AI/LLM capabilities, to inform product strategy and delivery practices.

• Maintain pricing models & assist with model improvements • Produce reports & other regular deliverables as required by the business • Ensure documentation stays up to date & work to improve its format • Develop retrospective learning process & templates • Support standardized processes, templates, and collateral for key pricing activities • Engage in ad hoc financial analyses for the Pricing team

Role Description As a Vascular Surgery, Field Medical Director you will be a key member of the utilization management team. We can offer you a meaningful way to make a difference in patients’ lives, in a non-clinical environment. You can enjoy better work-life balance on a team that values collaboration and continuous learning while providing better health outcomes. Collaboration Opportunities: - Routinely interacts with leadership and management staff, other Physicians, and staff whenever a physician's input is needed or required. What You Will Be Doing: - Serve as the specialty match reviewer in Vascular cases that do not initially meet the applicable medical necessity guidelines, as well as other imaging requests when providers, clients, or state laws require specialty reviews to be completed by the subject matter expert. - Discuss determinations (peer to peer phone calls) with requesting physicians or ordering providers, when available, within the regulatory timeframe of the request. - Provides clinical rationale for standard and expedited appeals. - Utilizes medical/clinical review guidelines and parameters to assure consistency in the MD review process to reflect appropriate utilization and compliance with SBU's policies/procedures, as well as Utilization Review Accreditation Commission (URAC) and National Committee for Quality Assurance (NCQA) guidelines. - Aids and acts as a resource to Initial Clinical Reviewers. - Ensures documentation of all communications with medical office staff and/or MD provider is recorded in a timely and accurate manner. - Participates in on-going training per inter-rater reliability process. - May assist the Senior Medical Director in research activities/questions related to the Utilization Management process, interpretation, guidelines and/or system support. - On a requested basis, may function as Medical Director for selecting health plans or regions, assuming overall accountability for utilization management while working in conjunction with the Senior Medical Director. Qualifications - MD/DO/MBBS - Required - Minimum of five (5) years’ experience in the practice of Vascular Surgery - Preferred - Current, unrestricted clinical license in medicine or required specialty - Required - Obtaining and maintaining medical licenses in the state you reside - Required - Active Board Certification in Vascular Surgery or Active Board Certification in General Surgery with extensive experience in Vascular Surgery - Required - Strong clinical, management, communication, and organizational skills - Required - Energetic and curious with a passion for quality and value in health care - Required - Computer Proficiency - Required Requirements - To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. - We conduct identity verification during interviews, and final interviews may require onsite attendance. - All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. - The use of artificial intelligence tools during interviews is prohibited and monitored. - Misrepresentation will result in immediate disqualification from consideration. Benefits - The expected base salary/wage range for this position is $130-140/hr. - As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. - All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

• Build and maintain headcount models, financial packages, and business intelligence / KPIs • Report out to the Operations and Finance leadership teams on recent performance and trends during monthly meetings and in any other forums • Act as subject matter expert for Operations and support ad hoc analysis and data requests including highlighting unexpected variances / trends and engaging business leaders to jointly investigate these items • Bring creativity and data-driven depth to solutioning opportunities with Operations • Continuously improve our models as our business and operations constantly evolves with expansions of our customer base, new product offerings, and to reflect operational efficiencies • Provide both business updates and process recommendations to the cross-functional partner teams such as Talent, Workday, and Enterprise FP&A informed by challenges and opportunities within that business area • Contribute to the annual budgeting process, monthly forecasting process, and corporate planning in coordination with the Enterprise FP&A function • Support department budget owners with monthly reports, job requisitions support, department P&L forecasting • Liaise with other teams under the Finance umbrella (e.g., Accounting) to maintain accurate forecasting and partner on month-end variance analyses to better refine monthly forecasting