ABC Financial Services

Role Description The Sales Development Representative drives the creation of qualified new business opportunities from Marketing Qualified Leads, through proactive pursuit and account nurturing for the company’s EMEA sales team. The ideal candidate will have a working knowledge of Salesforce.com, possess the ability to effectively communicate around current business challenges to identify our core customers' business needs. This position requires heavy outbound prospecting, phone calling, qualification, consultative selling skills and tight collaboration with the Regional Sales Manager to generate new clients. The Sales Development Representative will be expected to report on qualification and call activity and stay thoroughly informed on ABC Fitness Solutions’ products and have experience of calling into a diverse client base. Qualifications - Bachelor’s Degree in Business, Communication or a related field - Usually 2-5 years of relevant experience at a Business-to-Business organization in an Inside Business Development or Inside Sales role - Previous sales or telephone prospecting experience - Experienced in data analysis and sales tools use - Excited to work in a fast paced, high growth company and develop a career in sales - Excellent written and verbal communication skills - A track record of high achievement (quota) - Confident, clear and succinct communication style – both written and verbal - Strong time management and organization skills - Excellent instincts for conversing with executives via the phone - Able to learn quickly with the ability to tackle any challenge Requirements - Be a subject matter expert and evangelist of ABC Fitness Solutions’ expansive list of branding solutions - Qualify leads from marketing campaigns as sales opportunities - Contact potential clients through cold calls and emails - Identify client needs and suggest appropriate products/services - Build long-term trusting relationships with potential clients - Proactively seek new business opportunities in the market - Coordinate meetings or calls between (prospective) clients and Regional Sales Managers - Stay up-to-date with new products/services and new pricing/payment plans Benefits - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset - Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! - Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam - Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! - Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement - Monthly reimbursement for your preferred health scheme - EAP – we get you help when you need it. Period. - Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 - And more! – so many benefits we couldn’t even fit them all here!

Role Description Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! - Develop and execute a comprehensive strategic vision for the data engineering function that aligns with the company's broader objectives. - Collaborate with Data Engineering leadership team and subject matter experts (SMEs) to ensure the design, development, and maintenance of our Azure-based data warehouse meets and exceeds business needs. - Implement and design efficient data solutions while overseeing the development of high performance data pipelines that ensure data quality and integrity. - Collaborate with various organizational leaders and stakeholders to deliver precise data solutions that address their unique needs. - Guide the optimization of ETL processes and work alongside the data warehousing team to steer our journey toward a more data-driven future. - Foster a data-driven culture within the organization and advocate for the use of data and analytics in decision-making across all levels. - Lead and mentor a dynamic data engineering team, promoting a culture of continuous innovation and providing opportunities for professional development. - Oversee the development and implementation of data governance and privacy policies, ensuring compliance with industry standards and legal requirements. - Stay abreast of industry trends and advancements in data engineering and introduce cutting-edge innovations into our practices. - Articulate our data strategy to stakeholders and senior management and dive into the heart of data challenges to resolve them efficiently. Telecommuting is permitted anywhere within the U.S. Qualifications - Master’s degree in Information Technology and Management, or closely related field. Requirements - 6 years of experience in the job offered or related occupation. - Experience with data integration using ETL tools such as SSIS, DataFactory. - Experience with at least one non SQL-based programming language such as C#, Java, Python, or Javascript. - Experience of DataFactory, Azure Synapse Analytics, Stored Procedures, ETL and Loading large amount of data. - QA test experience with DW/relational database including designing, creating and executing complex SQL queries. - Experience in Kimbel Data warehousing concept. Benefits - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset. - Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! - Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam. - Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! - Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement. - Medical/Dental/Vision coverage. - EAP – we get you help when you need it. Period. - Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16. - And more! – so many benefits we couldn’t even fit them all here!

Role Description Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! - Lead a globally distributed data engineering and data product organization supporting ABC Fitness Insights, including direct reports and contractor teams across North America, India, Brazil, Europe, and other supported locations. - Define and evolve ABC Fitness Insights' data architecture strategy, including data models, platform patterns, integration approaches, data marts, data sharing foundations, and governance standards. - Own delivery across financial data marts, accounting data models, data extractions, the Fitness BI application, canonical/master data models, custom integrations, data sharing foundations, and data governance. - Set architecture standards for scalable, reliable, secure, and reusable data products across financial, customer, member, operational, and product data domains. - Drive modernization of legacy and cloud data environments while maintaining stability for business-critical reporting, billing, accounting, and customer-facing workflows. - Set the roadmap and operating rhythm for data platform reliability, observability, pipeline performance, incident response, and production support. - Partner with Finance, Product, Engineering, Customer Success, Support, Security, and business stakeholders to translate data needs into scalable reporting, extracts, dashboards, integrations, and data products. - Establish standards for data quality, lineage, access, documentation, observability, security, privacy, and responsible data sharing. - Build and develop a high-performing team through clear priorities, coaching, accountability, hiring, feedback, and sustainable delivery practices. - Strengthen ABC's AI-ready data foundation by improving the accuracy, consistency, accessibility, architecture, and governance of data used for analytics, automation, and intelligent product experiences. Qualifications - 15+ years of experience leading data engineering, BI, analytics engineering, data architecture, data platform, or data product teams in a SaaS, technology, payments, or data-intensive business. - Deep experience designing and leading enterprise data architecture, including data modeling, data marts, integration patterns, cloud data platforms, governance, scalability, security, and performance. - Strong technical judgment across ETL/ELT, cloud data platforms, BI/reporting, data integrations, data quality, observability, and operational reliability. - Experience owning customer-facing or business-critical data products, not just internal pipelines or reporting workflows. - Proven ability to lead globally distributed teams across multiple time zones, with strong operating rhythms, clear communication, and effective cross-region handoffs. - Experience modernizing legacy data environments while keeping financial, customer, or operational reporting stable and trusted. - Strong understanding of data governance, including quality, lineage, access controls, documentation, privacy, security, and client-facing data sharing. - Ability to communicate clearly with technical and non-technical stakeholders, including Finance, Product, Engineering, customer-facing teams, and senior leaders. - Strong operating discipline across roadmap planning, prioritization, delivery management, incident response, metrics, and continuous improvement. Requirements - Experience with Azure Data Factory, Databricks, Snowflake, Fivetran, Power BI, AWS, Azure, or hybrid cloud data environments. - Experience with financial data marts, accounting data models, billing data, payments data, or high-volume operational reporting. - Experience with customer-facing BI applications, embedded analytics, DaaS, data sharing, or corporate client reporting. - Experience building canonical data models, customer/member data models, master data models, data contracts, observability frameworks, or modern data governance programs. - Fitness, wellness, vertical SaaS, payments, or multi-product platform experience. Benefits - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset. - Time Off – with our open PTO policy, you pick when you want time off when it’s best for you! - Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam. - Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! - Fitness Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement. - Discounts – access to discounts with our partners, such as Dell, Microsoft & many more. - Medical/Dental/Vision coverage. - EAP – we get you help when you need it. Period. - Calm App +4 – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16. - And more! – so many benefits we couldn’t even fit them all here!

Role Description Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! Responsibilities: - Conduct performance monitoring on a continuous basis, evolving the function by automating and optimizing processes to become proactive and forward-looking. - Conduct forensic research and analysis on billing, payment and collections requests and issues in order to identify risks and opportunities and provide valuable information to internal and external stakeholders. - Conduct in-depth analysis and prepare value-add presentations for clients offering insights into their performance and preparing recommendations. - Evaluate comprehensive business intelligence to identify emerging trends, opportunities, and changes in payment industry practices. - Provide insightful and actionable recommendations to support key decision-making processes. - Produce reports and communications for key stakeholders across Product, Sales, Finance, Accounting, Customer Success, and Operations, ensuring transparency and alignment. - Collaborate closely with Product, Engineering, Operations and Finance to prioritize collection strategies and initiatives across a multi-quarter roadmap. - Evaluate initiatives based on revenue potential, cost savings, performance impact and risk. - Own complex problem solving and driving outcomes through influence. Qualifications - 8+ years of experience in collections performance, operations, business analysis, strategy, or a related field within the payments industry. - Strong analytical and problem-solving skills, with a proven ability to interpret complex data and turn insights into actionable strategies. - Excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels. - Proficiency in quantitative and qualitative analysis to inform strategic pricing. - Advanced Microsoft Excel analysis and PowerPoint presentation skills. - A proactive approach to identifying and pursuing new opportunities for business improvement. - Proven experience providing technical leadership. - Ability to work in a fast-paced and dynamic environment, managing multiple projects simultaneously with a focus on results. - Knowledge of the payments industry landscape, including card scheme fees, bank processing costs, emerging pricing trends, and technology. - Ability to think strategically and identify opportunities for innovation and improvement in payment systems. - Commitment to excellence in work and a passion for driving business success through strategic analysis, data, and insights. Benefits - A purpose-driven company committed to helping change people's lives through technology, with a values-based culture focused on Better Life (#bestlife), One Team (#oneteam), and Growth Mindset (#growthmindset). - 4 Days Off - once a quarter, we take a collective break and enjoy a day off together around the world. #oneteam. - Health, dental, and life insurance plans. - Meal allowance - to be used in supermarkets and restaurants. - Home office allowance - you may need help with your internet bills. - Gym access subscription app. - Educational partnership with great discounts at universities, English schools, and more. - Payroll-deducted loan - payment directly from your salary. - EAP - providing psychological, legal, and financial assistance when you need it. Always. - Access discounts with our partners, such as Dell, Microsoft, and many others. - And more! - so many benefits we couldn't even list them all here! Company Description ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together.

Role Description As a Staff AI Engineer – AI Enablement Platform , you will be one of the core technical builders of ABC’s AI platform. This is a deeply hands-on individual contributor role . You will be expected to: - Write production code - Design and build reusable platform services - Review technical designs - Debug production issues - Partner directly with product teams to drive adoption You will also: - Influence technical direction - Establish engineering patterns - Help teams adopt the platform This role is not focused on ML research, data science, or training models from scratch . Qualifications - Significant hands-on engineering experience, typically 10+ years, with strong backend/platform engineering depth - Recent hands-on experience building and operating production backend/platform systems - Proven experience building and shipping production-grade AI/LLM systems - Strong programming experience, preferably in Python and/or backend service stacks - Deep understanding of API design, service boundaries, SDKs, integration patterns, reliability, testing, observability, performance, and cost optimization - Practical experience with LLM application architecture - Experience deploying and operating cloud-based production systems - Strong technical judgment and ability to make tradeoffs - Ability to lead through hands-on technical contribution - Proven ability to influence across teams Requirements - Build the AI platform foundations - Write and ship production code for core AI platform services - Design, build, and operate reusable AI platform capabilities - Create production-ready orchestration patterns - Partner with SRE, Security, Platform, and Product Engineering teams - Build evaluation harnesses for LLM-powered systems - Implement AI observability practices - Design safe defaults for AI systems - Help teams move from prototypes to production - Establish the “ABC Way” of building production AI systems - Lead technical design reviews and architecture forums - Help raise AI engineering capability across the company - Act as a hands-on technical leader and multiplier - Mentor engineers on production AI engineering practices Benefits - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset - Time Off – with our open PTO policy, you pick when you want time off - Days of Disconnect – once a quarter, we take a collective breather - Parental & Pawternity Leave – leave for when your family grows - Fitness Perk – quarterly reimbursement for fitness - Discounts – access to discounts with partners - Medical/Dental/Vision coverage - EAP – support when you need it - Calm App +4 – subscription for you and dependents - And more!

Role Description Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! Responsibilities: - Design, develop, test, implement, and maintain PL/SQL code, UNIX scripts, and views for reporting and other needs. - Versioning and ETL changes as per the requirements, experience with a variety of transformations like Aggregate, Derived Column, Conditional Split, Data Conversion, Transaction, Checkpoints, SSIS Package Management, Debugging, Error handling and logging, SSIS Package deployment, etc. - Design and develop solutions using SQL and PL/SQL with DBLinks from heterogeneous data sources. - Create/Modify complex and large queries, writing/modifying stored procedures, functions, implementing error handling logic, performance tuning and query optimization, bug fixing, data auditing, and Production Job monitoring. - Create/Modify tables, keys, and indexes. - Perform SQL tuning, use SQL Plans and AI tools to identify bottlenecks in performance. - Strong concepts of Data Warehousing, strategies for ETL. - Work closely with different teams for manual processes as well as resolving issues. - Troubleshoot data and workflow issues within the data warehouse, as well as transactional databases. - Work closely with team members, DBAs, and business analysts to implement a sound solution, while adhering to agile methodology and lean integration techniques. - Automate and monitor jobs, rectifying issues within a timely manner ensuring SLAs are met. - Logical and physical database design following best practices and standards. - Work efficiently to resolve production support issues, escalating issues as needed. - Maintain proficiency in a variety of computer programming languages, such as SQL, PL/SQL, Unix shell scripting, in order to successfully complete the tasks of the role. - Provide documentation of new processes, as well as update and maintain existing documentation as needed. Qualifications - Typically, 8+ years of programming experience using Oracle SQL and PL/SQL. - Minimum 5 years of programming experience using scripting. - Experience with Oracle Scheduler, UNIX Crontab, and OEM. - Experience using both Oracle Transactional Database and Oracle Datawarehouse. - Bachelor’s degree in Information Technology or related field from an accredited college or university. - In-depth knowledge of relational database systems, specifically Oracle. - Minimum 2-3 years Data Warehousing experience. Requirements - Hands-on experience with gathering business requirements, documenting the reporting and analysis specifications, designing technical architecture, installing and configuring all components of an ETL tool, creating complex mappings, sessions, and workflows. - Experience developing using Oracle APEX. - Proficient in a variety of computer programming languages, such as SQL, PL/SQL, Unix shell scripting. - In-depth knowledge of relational database systems. - Update and maintain Entity Relational Diagrams as required. - Able to set and achieve standards, goals, and objectives with minimal supervision. - Ability to clearly prove value to the company and achieve profitable results. - Ability to fit, mold, and adapt within the dynamics of multi-functional, self-directed workgroups. - Ability to encourage and assist peers in reaching their individual and team-oriented goals and objectives. - Effectively convey the needs of our products to vendors and prospective suppliers. - Ability to effectively present ideas and solutions to small or large audiences of customers, clients, vendors, suppliers, managers, and other stakeholders. - Able to relate to both technical and non-technical users. - Build and foster positive interpersonal rapport with internal and external stakeholders. - Ability to discern when the business goals and objectives of others might take precedence over assigned goals and objectives. - Must be able to identify problems based on subtle indicators. - Must be able to develop options to solve problems in a timely manner and apply logic and reasoning to determine and implement optimum solutions. - Ability to solve problems using deductive reasoning skills in a timely manner. - Flexibility and adaptability to frequent change. Benefits - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset. - Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! - Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. - Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! - Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement. - Medical/Dental/Vision coverage. - EAP – we get you help when you need it. Period. - Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16. - And more! – so many benefits we couldn’t even fit them all here!

Role Description Join ABC Fitness, the leading technology provider for the fitness industry! As a Customer Support Specialist, you will be responsible for supporting our diverse customer base primarily through email, live chat, and phone using our support platform, Zendesk. You will take ownership of customer support issues from the initial contact through to resolution. The successful candidate will be an ambitious, customer-focused individual looking to kickstart a successful career in customer service while operating at a global level. What You'll Do - Provide excellent, easy-to-understand support through our various support channels. - Identify potential technical issues and report them to our Product team. - Communicate issue resolutions clearly and effectively to clients. - Contribute to our knowledge base and take initiative in creating and maintaining articles and saved replies. - Build positive working relationships with our diverse customer base. - Identify and take ownership of customer problems or issues, working proactively with customers to mitigate or resolve them. - Demonstrate product capabilities and functionality. - Collaborate with customers and the Product Management team to identify new features that will make our product more valuable. - Maintain and update customer details in our CRM. Qualifications - A minimum of 1 year of experience in a fast-paced, customer-facing role. - Bilingual proficiency in English and Polish. - Excellent customer relationship management skills. - Strong empathy and the ability to genuinely understand customer challenges and pain points. - A team-player mentality, strong work ethic, and the ability to thrive in a fast-paced, challenging environment. - AI literacy and a growth mindset, demonstrating curiosity and the ability to learn and adapt as AI technologies and business processes continue to evolve. Benefits - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Role Description Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! - Design, develop, test and document software for existing and new products - Develop, maintain, and optimize backend services, with a focus on ASP.NET web applications - Design and develop backend of our product, including Dotnet based RESTful API, SQL Server database - Design, build, version, and optimize RESTful APIs with a focus on clear contracts, performance, security, and backwards compatibility - Integrate with and consume third-party APIs reliably (auth, rate limits, retries, error handling) - Use an agentic coding IDE (Cursor or similar) as part of your daily workflow to ship faster, while reviewing and verifying agent-generated code rather than accepting it blindly - Collaborate with frontend web and mobile developers to design and deliver cohesive, high-quality features - Collaborate with a team to design, develop and ship new features - Work with DevOps to patch and release the product - Work with designers and developers to provide feedback on design - Review code and handle merge requests from other developers - Identify and correct bottlenecks and fix bugs - Help maintain code quality, organization, and automatization - Work closely with the team to provide estimation and progress for the project - Lead and coach Junior/Intermediate developers - Actively identify and improve software development best practices and processes that make sense for the Development team - Participate in a shared team responsibility to monitor and respond to critical issues, including system instabilities or feature regressions, ensuring rapid resolution and maintaining service reliability Qualifications - Bachelor's Degree in Computer Science or a related field - Typically, 5+ years of .NET experience and/or other object-oriented programming languages - Experience with Microsoft Visual Studio - Familiar with C#, WebAPIs, MVC, ASP.NET - Strong RESTful API experience: designing, building, versioning, and optimizing APIs for performance and reliability - Habitual use of an agentic coding IDE (Cursor or similar) with sound judgment for reviewing and verifying AI-generated code - In-depth understanding of JavaScript programming and familiar with ES6 - Work effectively in a cloud-based environment; experience with AWS is a strong plus - Familiar with object-oriented design patterns - Familiar with RESTful APIs - Experience with MS SQL Server and T-SQL language - Understanding of SQL best practices and methodologies and experience investigating and solving SQL performance issues - Proficient understanding of code versioning tools such as Git and the associated best practices - Familiarity with Agile methodologies and experience with leading a scrum team Requirements - Experience with the NoSQL database will be a plus - Experience integrating high-traffic or third-party APIs - Exposure to multi-tenant SaaS products - General familiarity with a modern TypeScript / cloud-native SaaS stack is a plus, but not required Benefits - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset - Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! - Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam - Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! - Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement - Medical/Dental/Vision coverage - EAP – we get you help when you need it. Period. - Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 - And more! – so many benefits we couldn’t even fit them all here!

Role Description - Create Views, Reports and Dashboards that leverage the full feature set of BI to deliver information to meet user requirements with a focus on ease of use and intuitive navigation and use of best practices. - Support BI architecture and implementation. - Support any new installations and future upgrades within BI environments. - Manage the reporting architecture design and improvements including requirements gathering, documentation, and retrospective meetings for all changes to the environment. - Assist in the building and maintaining BI reporting system. - Troubleshoot problems in BI application. - Assist in the creation of general documentation and training materials for applications developed. - Analyze specifications and develop/test complex reports and dashboards utilizing BI. - Determine programming specifications for development. - Create and document reusable Business Intelligence objects and templates. - Develop the business semantic layer from multiple platforms and databases. - Design and code complex queries and reports; perform testing and revise as necessary. - Install, configure, customize, and troubleshoot BI tools and applications. - Work in a highly collaborative environment, with a focus on iterative, prototype-based development. - Professional development is offered and expected for all BI positions. Qualifications - Bachelor’s Degree in Computer Science or relevant field exp. preferred. - 4+ years of business intelligence development and database development experience preferred. - 4+ years Power BI or other BI tool development experience required. - DAX/Power BI and Analysis Model experience preferred. - Have a working understanding of visual analytics best practices, development processes, and knowledge of typical BI and analytics tools and technologies (Power BI, Databricks, Qlik Sense, Tableau, etc). - Strong analytical skills. - Ability to work independently. - Effective verbal and written communication for both a technical and non-technical audience. - Must be comfortable with a high-level of user interaction and visibility. - Proven experience with Data Warehousing concept. - Experience with BI applications; decision support systems, query and reporting, online analytical processing. - Expertise with architecting, designing, developing, deploying and BI based solutions. Benefits - A purpose-driven company committed to helping change people's lives through technology, with a values-based culture focused on Better Life (#bestlife), One Team (#oneteam), and Growth Mindset (#growthmindset). - 4 Days Off - once a quarter, we take a collective break and enjoy a day off together around the world. #oneteam. - Health, dental, and life insurance plans. - Meal allowance - to be used in supermarkets and restaurants. - Home office allowance - you may need help with your internet bills. - Gym access subscription app. - Educational partnership with great discounts at universities, English schools, and more. - Payroll-deducted loan - payment directly from your salary. - EAP - providing psychological, legal, and financial assistance when you need it. Always. - Access discounts with our partners, such as Dell, Microsoft, and many others. - And more! - so many benefits we couldn't even list them all here! Company Description ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together.

Role Description Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! Are you looking to join a growing team of Product Designers who are shaping the future of fitness technology through deep user insight, strong product thinking, and scalable design? We are looking for a Senior, user-obsessed problem solver to join our Product Design team. Someone who thrives in complexity, brings clarity to ambiguity, and partners closely with Product and Engineering to deliver meaningful outcomes. As a Senior Designer, you will be embedded within a development squad and own the end-to-end design of significant product initiatives. This includes: - Leading discovery and research - Shaping product strategy - Facilitating workshops - Designing and validating solutions - Partnering closely with Engineering through implementation and iteration You will also play a key role within the broader Design team, contributing to long-term initiatives such as evolving and scaling our design system (including the use of AI) as our product suite continues to grow. Your role works closely with R&D to deliver high-quality UX design solutions across ABC’s product suite. You will: - Partner closely with Product Management and Engineering to translate complex user needs and business requirements into clear, scalable, and usable experiences. - Lead design efforts on complex problem spaces affecting gym operators and their members, applying strong judgment and attention to detail. - Apply deep expertise in UX patterns, interaction principles, accessibility, and design systems, adapting them thoughtfully to different product contexts. - Plan, conduct, and synthesize user research and usability testing, using qualitative and quantitative insights to inform product direction and design decisions. - Drive an iterative, evidence-led design approach across discovery, definition, delivery, and post-launch optimization. - Take shared ownership of the Design System, contributing to its evolution, governance, and consistent application across web and mobile platforms. - Act as a design partner and mentor within squads and the wider Design team, raising the bar for craft, collaboration, and design thinking. Qualifications - Minimum 8+ years of experience designing complex SaaS products, ideally within B2B, platform, or multi-surface environments. Experience in a related vertical is a plus. - Proven experience designing flows, systems, and scalable interaction patterns, not just individual screens or webpages. - Strong experience working with design systems and component-based design; familiarity with React frameworks is a plus. - Demonstrated experience across the entire product development lifecycle, with a strong bias toward discovery and user-centered decision making. - Solid grounding in user psychology, research methodologies, and behavioral or usage data. - A portfolio that shows a track record of delivering high-quality, impactful product experiences, including problem framing, iteration, and outcomes. - High proficiency with Figma, and experience using tools such as Miro, Maze, and AI-assisted design tools (e.g. Make or similar). - Strong prototyping skills, using Figma or comparable tools to test, validate, and refine solutions. - Ability to manage and prioritize multiple streams of work across teams and problem spaces. - Excellent communication, facilitation, and storytelling skills — able to clearly articulate design rationale and influence at team and company level. - Self-directed, collaborative, and growth-oriented, aligning with ABC’s values of #OneTeam #BestLife #GrowthMindset. Requirements - Experience in a related vertical is a plus. Benefits - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset. - Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! - Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam. - Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! - Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement. - Monthly reimbursement for your preferred health scheme. - EAP – we get you help when you need it. Period. - Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16. - And more! – so many benefits we couldn’t even fit them all here!