ABC Financial Services

Role Description Agente de Hardware Missão: - Executar a ativação e o suporte remoto dos equipamentos de controle de acesso das academias, garantindo que a comunicação entre o hardware (catracas, leitores faciais, biometria) e o sistema EVO esteja 100% funcional. Responsabilidades: - Realizar ativações de novos equipamentos de controle de acesso dentro do sistema EVO. - Configurar e validar a comunicação entre software e hardware. - Monitorar remotamente o funcionamento dos dispositivos e agir proativamente em caso de falhas. - Executar testes de integração e validar leitura de acesso (facial, biometria, cartão, QR code, etc.). - Apoiar clientes e técnicos locais na resolução remota de incidentes. - Registrar detalhadamente todas as ações no sistema de chamados. - Reportar inconsistências, bugs ou falhas recorrentes ao Supervisor. - Contribuir para a atualização da base de conhecimento e dos padrões técnicos. Não é responsabilidade: - Fazer instalação física ou manutenção presencial de equipamentos (papel do técnico local). - Realizar atendimentos comerciais ou contratuais. KPIs: - Taxa de sucesso nas ativações. - Tempo médio de configuração e liberação de acesso. - Incidência de falhas de comunicação entre hardware e software. - Satisfação dos times internos e clientes (CSAT/NPS). - Aderência a padrões e processos técnicos. Benefits - A purpose-driven company committed to helping change people's lives through technology, with a values-based culture focused on Better Life (#bestlife), One Team (#oneteam), and Growth Mindset (#growthmindset). - 4 Days Off - once a quarter, we take a collective break and enjoy a day off together around the world. #oneteam. - Health, dental, and life insurance plans. - Meal allowance - to be used in supermarkets and restaurants. - Home office allowance - you may need help with your internet bills. - Gym access subscription app. - Educational partnership with great discounts at universities, English schools, and more. - Payroll-deducted loan - payment directly from your salary. - EAP - providing psychological, legal, and financial assistance when you need it. Always. - Access discounts with our partners, such as Dell, Microsoft, and many others. - And more! - so many benefits we couldn't even list them all here!

Role Description The Integration Specialist is an early-career position intended for professionals with at least 2 years of experience in hardware installation, IT support, or technical project coordination. This role is a critical part of the client onboarding process, responsible for remotely installing and configuring hardware and software to ensure a smooth client experience. Candidates should be confident working independently while collaborating with team leads and project stakeholders. What You'll Do - Perform remote installation of hardware including VeriFones, receipt scanners, webcams, barcode scanners, and other peripherals. - Configure Membership & Operations software and ensure proper system integration. - Support the setup and configuration of ACS (Access Control Software), including backend adjustments. - Document work clearly and accurately in internal systems, keeping all project records up to date. - Collaborate with team members and leads through daily stand-ups and weekly planning sessions. - Provide timely and professional updates on project progress, risks, and client needs. - Troubleshoot issues and escalate when necessary, maintaining a client-focused approach throughout the onboarding process. Qualifications - Minimum of 2 years of experience in a technical support, IT, or client-facing project role. - Familiarity with hardware installation and software configuration in a remote environment. - Strong communication skills with the ability to explain technical concepts to non-technical users. - Highly organized with a proven ability to manage multiple onboarding projects simultaneously. - Self-starter who can follow structured processes while proactively identifying improvements. Benefits - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset. - Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! - Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam. - Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! - Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement. - Medical/Dental/Vision coverage. - EAP – we get you help when you need it. Period. - Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16. - And more! – so many benefits we couldn’t even fit them all here!

Role Description Estamos em busca de um Desenvolvedor Backend Junior para atuar no desenvolvimento e evolução do nosso sistema EVO, utilizando tecnologias do ecossistema Microsoft. O profissional será responsável por implementar novas funcionalidades, otimizar código existente, realizar manutenções e garantir a qualidade do software por meio de boas práticas de desenvolvimento e testes automatizados. Nosso ambiente envolve arquitetura DDD, Web APIs, SQL Server e Azure, e buscamos alguém que tenha experiência com desenvolvimento backend, boas práticas de código e mindset voltado para a resolução de problemas e escalabilidade. O que você fará: - Desenvolver e manter aplicações backend em C# e .NET, utilizando Web APIs e Azure Functions - Criar e manter procedures e queries em SQL Server - Desenvolver e manter jobs e processos automatizados - Garantir a qualidade do código com testes unitários e boas práticas de desenvolvimento - Atuar na manutenção e evolução do monolito garantindo sua estabilidade e performance - Trabalhar em equipe com analistas de negócios, QA e frontend para entregar soluções robustas e bem integradas Requirements - Experiência com C# e .NET (Core ou Framework) - Conhecimento em Web APIs e Azure Functions - Conhecimento em SQL Server para manutenção de DDL e DML - Conhecimento com Git e Azure DevOps para versionamento e gestão de tarefas - Capacidade de depuração e resolução de problemas em sistemas monolíticos - Boa comunicação e colaboração em equipe O que seria um diferencial - Conhecimento em integração entre sistemas via API REST e mensageria - Conhecimento em arquitetura DDD (Domain-Driven Design) - Conhecimento em testes unitários e frameworks como xUnit, NUnit ou MSTest - Conhecimento em design patterns e boas práticas de arquitetura - Conhecimento em jobs e processos de automação backend Benefits - A purpose-driven company committed to helping change people's lives through technology, with a values-based culture focused on Better Life (#bestlife), One Team (#oneteam), and Growth Mindset (#growthmindset). - 4 Days Off - once a quarter, we take a collective break and enjoy a day off together around the world. #oneteam - Health, dental, and life insurance plans. - Meal allowance - to be used in supermarkets and restaurants. - Home office allowance - you may need help with your internet bills. - Gym access subscription app. - Educational partnership with great discounts at universities, English schools, and more. - Payroll-deducted loan - payment directly from your salary. - EAP - providing psychological, legal, and financial assistance when you need it. Always. - Access discounts with our partners, such as Dell, Microsoft, and many others. - And more! - so many benefits we couldn't even list them all here! Company Description ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together.

Role Description As a Technical Implementation Analyst, you will support the onboarding of new customers, focusing on data migration and system configuration. You will act as a key technical contact during implementations, working closely with clients and internal teams to ensure smooth and accurate transitions onto our platform. This role is well suited to someone who enjoys working with data, solving problems, and delivering a high-quality customer experience. What You'll Do - Act as a primary technical contact for clients during implementation and migration projects - Support end-to-end migration of membership and payment data from legacy systems to Stripe and internal platforms - Prepare, transform, and migrate customer data, including profiling, cleansing, and mapping - Validate and reconcile financial and subscription data to ensure accuracy and completeness - Collaborate with clients to define migration requirements, timelines, and deliverables - Configure and update customer accounts using internal tools and scripts - Conduct testing and validation to ensure successful data migration and system setup - Identify and resolve data issues, escalating where needed - Partner with Sales, Onboarding, and Customer Success teams to support smooth client transitions - Contribute to improving migration processes and best practices - Support broader data migrations (e.g. members, prospects, memberships) - Perform bulk data updates such as pricing or membership changes - Assist with data exports and transformations for operational needs - Support technical onboarding activities such as integrations or configurations Qualifications - 2–4 years of experience in a client-facing or delivery role (e.g. SaaS implementation, onboarding, customer success, or data migration) - Experience working with data using spreadsheets (Excel or Google Sheets) and structured formats (CSV) - Familiarity with data preparation, validation, or system configuration processes - Strong problem-solving skills and ability to work through data-related challenges - Clear and professional communication skills when working with clients and internal stakeholders - Good organisational skills with the ability to manage multiple tasks and priorities - High attention to detail when working with customer data - Proactive mindset with the ability to take ownership of tasks - Experience with payment platforms such as Stripe - Exposure to data migration or system implementations - Basic knowledge of SQL or scripting - Experience in SaaS, fintech, or high-growth environments Benefits - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset - Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! - Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam - Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! - Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement - Monthly reimbursement for your preferred health scheme - EAP – we get you help when you need it. Period. - Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 - And more! – so many benefits we couldn’t even fit them all here! Company Description ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together.

Role Description The AI Operations Analyst will play a critical role in monitoring, measuring, and improving the performance of AI in customer support. This role ensures that AI solutions are driving meaningful outcomes and providing actionable insights back to leadership. - Track and analyze AI performance across customer support, including metrics such as containment rate, CSAT/NPS impact, and handle time. - Conduct root cause analysis on failed, misrouted, or escalated interactions to identify improvement opportunities. - Translate data insights into clear, actionable recommendations to improve conversational design, workflows, and customer experience. - Support A/B testing and experimentation of AI-driven initiatives to measure effectiveness and inform scaling decisions. - Partner with Support, Operations, and business leaders to ensure AI solutions align with customer needs and operational goals. - Build and maintain dashboards and reporting to provide visibility into AI performance and trends. - Communicate findings to both technical and non-technical stakeholders, helping bridge data insights with business decisions. Qualifications - 3–5 years of experience in customer support analytics, operations, or business intelligence. - Experience with data visualization tools such as Tableau, Power BI, or similar platforms. - Familiarity with AI/ML concepts and how to measure performance and outcomes. - Strong analytical and critical-thinking skills with the ability to translate data into actionable insights. - Experience working cross-functionally with business and technical teams. - High attention to detail with a focus on continuous improvement. - Bachelor’s degree in Business, Analytics, or a related field. Requirements Please note that the salary information shown below is a general guideline only and based on employees in Canada and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for Canada based candidates for this position is $97,000 - $108,000 CAD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. Benefits - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset. - Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! - Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam. - Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! - Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement. - Medical/Dental/Vision coverage. - EAP – we get you help when you need it. Period. - Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16. - And more! – so many benefits we couldn’t even fit them all here!

Role Description This position is responsible for successfully managing integration requirements across multiple concurrent projects. These projects vary in complexity and scope, requiring strong attention to detail. Throughout the project lifecycle, this role will serve as the primary point of contact for clients, effectively communicating and balancing project constraints related to scope, timelines, quality, and risk. This includes setting clear expectations and monitoring client satisfaction. This position operates in alignment with company values and goals, consistently striving to exceed expectations and create “raving fans” throughout the onboarding experience for all new customers. What You'll Do - Manage clients through the ABC Fitness onboarding process - Manage project expectations across the full scope, clearly defining roles and responsibilities - Manage project timeline tracking for task execution/delegation through provided PM tools - Take a leadership role in ensuring ABC Fitness delivers appropriate software and system solutions to clients - Own and be accountable for the successful resolution of onboarding projects - Act as the client’s advocate, taking ownership of issues and ensuring timely resolution - Ensure clients fully utilize solutions to maximize value and revenue for both the client and ABC Fitness - Educate and guide clients on how to get the most out of their partnership with ABC Fitness - Provide specialized software and systems training as needed - Identify and execute upsell/cross-sell opportunities, educating clients on all platform features - Manage, delegate, and oversee client issues in collaboration with departmental leadership - Use Salesforce (or other designated CRM) to track client interactions and activities - Facilitate requirements discussions, capture business and financial needs, and document integration requirements end-to-end - Develop and maintain accurate project deployment and integration schedules - Oversee and lead client training sessions and customer visits related to assigned projects - Create and deliver brand-specific training and onboarding content, both in person and virtually - Support pre-sales efforts and activities for new prospects and customers when required - Review and approve deliverables, including post-deliverable sign-off - Provide reporting from various software systems aligned with client business needs, including financials, growth forecasting, production, marketing, and demographics Project & Stakeholder Management - Direct all conversion and onboarding activities, collaborating with internal ABC Fitness teams to ensure effective communication and timely responses - Manage, delegate, and oversee client issues with department leadership - Partner with upper management to resolve complex issues when necessary - Provide weekly project updates and summaries to department leadership - Offer expert guidance and support to internal teams and onsite staff to address critical or outstanding implementation issues - Collaborate with Software Development to advocate for product enhancements and improvements - Deliver project completion documentation to Customer Success to ensure a smooth transition to the final stage of the lifecycle Additional Responsibilities - Maintain expert-level knowledge of all client-facing software and systems - Proactively create opportunities to engage with clients through regional meetings and events - Submit expenses in a timely manner and adhere to company expense policies - Perform other duties as assigned by management - Maintain regular and reliable attendance Qualifications - 3+ years experience managing projects, facilitating client conversations, leveraging technical aptitude, and collaborating cross-functionally to set up clients for success - Advanced Microsoft Excel skills - Intermediate MS Word, MS Access, Outlook, OneNote - Excellent communication skills, verbal and written - Excellent time management - Must demonstrate leadership - Must be a self-starter - Must be able to make independent decisions and take calculated risks - Must be dedicated to be available on-call 24/7 - Must be an excellent communicator - Must be able to coordinate and maintain several projects with multiple deadlines - Must be able to effectively work across multiple departments to resolve customer issues - Must be an excellent problem solver - Ability to learn and implement technical skills - Proficiency working with tools including Salesforce, JIRA and Asana is a plus - Minimum 2 years of relevant experience required - High school diploma or equivalent It's Great to Have - Project Management Certification and/or experience managing projects using PM tools (preferred) - College degree (preferred) - Gym/Health club MMS experience (preferred) - Bi-lingual language skills are preferred but not required Salary Information Please note that the salary information shown below is a general guideline only and based on employees in Canada and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for Canada based candidates for this position is $76,000 -- $81,000 CAD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions. Benefits - Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset - Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO! - Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam - Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws! - Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement - Medical/Dental/Vision coverage - EAP – we get you help when you need it. Period. - Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16 - And more! – so many benefits we couldn’t even fit them all here!

Role Description Join ABC Fitness, the leading technology provider for the fitness industry! - Architect and evolve core platform capabilities for reliability, including execution environments, CI/CD systems, and validation pipelines that support high-throughput, machine-assisted change. - Design and implement fast, ephemeral, and strictly isolated execution environments where generated work can be built, tested, and safely discarded at scale. - Transform CI/CD into a validation system by embedding automated verification (tests, integration harnesses, canarying, rollback signals) into promotion decisions. - Build production-like validation environments that allow realistic system behavior testing without impacting live systems. - Establish deep observability patterns for autonomous workflows, including tracing what ran, what failed, why, and what it cost across agents, tools, and orchestration layers. - Define and implement guardrails-as-code, including access controls, policy enforcement, cost protections, and auditability for platform usage. - Design for reliability from day one, including scalability, fault tolerance, performance optimization, and operational resilience. - Lead technical design reviews and influence platform and infrastructure decisions across engineering teams. - Define and document reusable infrastructure patterns, platform standards, and reference implementations that create a consistent paved path for teams. What This Is Not: - Not a ticket queue or generic support role. - Not incremental-only ops without ownership of architecture and adoption. - Not “just Kubernetes admin”—Kubernetes is one layer in a broader platform problem. Qualifications - Typically 10+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or Platform Engineering. - Deep experience designing and operating distributed systems at scale, including cloud platforms (e.g., AWS), Kubernetes, and infrastructure-as-code. - Strong expertise in reliability engineering practices, including incident management, fault isolation, resiliency design, and system performance tuning. - Experience building and operating CI/CD systems, test harnesses, and automated validation frameworks. - Strong understanding of observability systems, including metrics, logging, tracing, and system-level debugging. - Demonstrated ability to define technical standards and influence multiple teams through architecture, design review, and strong engineering judgment. - Strong production mindset, with experience designing systems for scalability, availability, and operational efficiency. - Experience implementing secure, multi-tenant infrastructure with strong isolation, IAM, and secrets management practices. - Excellent cross-functional collaboration skills. - Growth mindset and One Team orientation. Requirements - Experience supporting AI/LLM-powered systems in production, including understanding of latency, cost, and orchestration challenges. - Experience designing high-throughput ephemeral compute systems or sandboxed execution environments. - Experience building internal developer platforms or platform-as-a-product capabilities. - Familiarity with governance or regulated environments. - Experience with advanced validation systems such as canarying, chaos engineering, or automated rollback strategies. Benefits - Faster delivery through platform-enabled validation and automation. - Automated validation of changes before production, reducing reliance on manual review. - Platform standards adopted across teams as the default paved path. - Early detection of reliability issues through strong observability and validation systems. - Reduced infrastructure complexity so engineers can focus on product and policy. Company Description ABC Fitness is evolving toward an AI-native engineering model where automation, agents, and platform systems handle increasing portions of the software lifecycle. This role builds the foundation that enables scalable, trustworthy, and high-velocity software delivery across the organization. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Role Description Join ABC Fitness, the leading technology provider for the fitness industry! - Lead and develop a high-performing team of engineers responsible for core AI enablement capabilities, including reusable APIs, orchestration patterns, evaluation systems, and production guardrails. - Coach and support a highly senior engineering team, including Lead and Principal AI Engineers, while building a culture of accountability, technical excellence, and continuous learning. - Define the strategy, roadmap, and performance expectations for the AI Enablement Platform in alignment with broader engineering and business priorities. - Treat the platform as a product by prioritizing usability, adoption, documentation, and developer experience for internal engineering teams. - Oversee the delivery of reusable platform capabilities that help teams build AI-powered features with greater speed, consistency, and operational quality. - Drive adoption across the engineering organization by identifying friction points, improving the internal developer experience, and ensuring the platform becomes the preferred path for AI development. - Partner closely with senior technical leaders, SRE, Product, and application teams to align platform investments with infrastructure needs, product opportunities, and operational realities. - Establish and reinforce shared standards for how AI systems are built, tested, monitored, and operated in production. - Create strong operating rhythms, delivery metrics, and prioritization practices that improve execution, transparency, and cross-functional coordination. - Balance long-term platform health with near-term delivery needs, ensuring the team delivers scalable capabilities without becoming a one-off service layer for individual requests. Qualifications - Typically 10+ years of engineering experience, including strong experience in backend, platform, or distributed systems environments. - 2+ years of people leadership experience, with a track record of leading engineering teams and developing talent across multiple levels of seniority. - Experience leading platform, backend, or internal tooling teams that deliver reusable capabilities at scale. - Strong understanding of distributed systems, service architecture, APIs, platform reliability, and operational excellence. - Demonstrated ability to define strategy and execution plans for a technical domain while aligning to organizational goals. - Experience partnering with senior engineers and technical leaders to shape architecture, platform direction, and engineering standards. - Strong product and developer-experience mindset, with the ability to understand internal customer needs and translate them into effective platform investments. - Strong cross-functional leadership skills, including the ability to influence Product, SRE, Platform, and engineering stakeholders across multiple teams. - Strong execution discipline, including roadmap management, prioritization, delivery measurement, and balancing short-term and long-term needs. - A growth mindset and leadership style aligned to ABC’s values of One Team, Growth Mindset, and Best Life. Requirements - Experience building or leading internal developer platforms, SDKs, or engineering enablement capabilities. - Experience with AI or LLM-enabled systems, including evaluation frameworks, observability tooling, or production controls. - Familiarity with platform adoption challenges in organizations moving from experimentation to production-grade AI. - Experience improving developer workflows, time-to-value, and platform usability for internal engineering teams. - Experience supporting globally distributed engineering organizations or large-scale cross-team platform adoption. What Success Looks Like - Product teams adopt the AI Enablement Platform as the default path for building AI-powered capabilities. - The platform provides reusable, reliable, and well-documented services that reduce duplicated effort across teams. - Engineering teams move faster because they can build on shared capabilities rather than recreating infrastructure independently. - AI-powered features across ABC follow stronger, more consistent standards for quality, observability, safety, and cost awareness. - The AI Enablement team is high-performing, well-led, and recognized as a critical enabler of the broader engineering organization. Why This Matters ABC Fitness is building toward an AI-native future by developing agentic experiences, intelligent workflow automation, and platform-level capabilities that turn data and models into action. The work spans recommendation systems, orchestration, embedded intelligence, and scalable AI-powered product experiences that directly influence how customers acquire, serve, retain, and grow their members. It is an opportunity to build applied AI in production, at meaningful scale, on problems that matter to customers every day. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Role Description Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together! Responsibilities: - Act as the primary SME for database and SQL performance tuning and optimization, with a focus on complex SQL workloads in Oracle environments. - Diagnose and resolve critical database-side performance issues across CRS, ETL, and high-volume transactional systems. - Lead and manage complex database initiatives and projects independently, including performance optimization, migrations, and platform improvements. - Provide technical leadership and mentorship to DBA team members; establish best practices, standards, and knowledge sharing. - Own and manage Oracle Exadata and EXACC platforms (on-prem and OCI), including performance tuning, patching, and capacity planning in coordination with Oracle Platinum Support. - Perform advanced troubleshooting across database, OS, and infrastructure layers to identify root causes and implement sustainable solutions. - Design, implement, and optimize database architectures for high availability (RAC, Data Guard) and performance. - Collaborate with application teams to review and optimize SQL code, execution plans, and data models. - Manage database environments across Oracle, SQL Server, MySQL, and PostgreSQL (on-prem and cloud). - Drive automation and operational efficiency for database administration tasks. - Ensure compliance with security, SOX, and audit requirements, including database access controls and encryption. - Lead disaster recovery planning, testing, and execution. - Establish and maintain documentation, standards, and operational runbooks. - Support production systems and participate in on-call rotations as needed. Qualifications - Bachelor's degree in computer science, Information Systems, or related field. - 6+ years of progressive experience in Database Administration, with strong focus on Oracle. - Proven expertise as a Subject Matter Expert in SQL performance tuning and optimization, including complex query analysis and execution plan management. - Deep hands-on experience with Oracle Exadata and EXACC platforms (OCI and/or on-prem). - Strong experience resolving database performance issues in high-scale environments (OLTP and ETL workloads). - Advanced knowledge of Oracle technologies including RAC, Active Data Guard, OEM, and AWR/ASH analysis. - Experience working with Oracle in cloud environments (OCI and/or AWS). - Strong troubleshooting skills across database, application, and infrastructure layers. - Demonstrated ability to lead complex projects independently and deliver results. - Experience mentoring and guiding junior and mid-level DBAs. Requirements - Experience with SQL Server (including Azure). - Experience managing data warehouse environments on Exadata platform. - Good experience with Oracle Goldengate. - Experience with automation and scripting for database operations. - Knowledge of database security, VPD, DAM tools, and compliance frameworks. - Experience with backup/recovery tools like ZDLRA. - Strong understanding of ITIL/ITSM processes. - Experience in Oracle database administration and performance tuning on Oracle Exadata platforms in AWS and OCI environments is preferred. Benefits - A purpose-driven company committed to helping change people's lives through technology, with a values-based culture focused on Better Life (#bestlife), One Team (#oneteam), and Growth Mindset (#growthmindset). - 4 Days Off - once a quarter, we take a collective break and enjoy a day off together around the world. #oneteam. - Health, dental, and life insurance plans. - Meal allowance - to be used in supermarkets and restaurants. - Home office allowance - you may need help with your internet bills. - Gym access subscription app. - Educational partnership with great discounts at universities, English schools, and more. - Payroll-deducted loan - payment directly from your salary. - EAP - providing psychological, legal, and financial assistance when you need it. Always. - Access discounts with our partners, such as Dell, Microsoft, and many others. - And more! - so many benefits we couldn't even list them all here! Company Description ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together.

Role Description Estamos buscando um(a) Closer de Parcerias para atuar como vendedor(a) core parceiro, com possibilidade de também comercializar produtos e serviços de outros parceiros estratégicos. Você será responsável por impulsionar as vendas, identificar oportunidades no mercado e construir relacionamentos comerciais duradouros. - Atuar como representante comercial de soluções de parceiros, com foco em aquisição de novos clientes. - Identificar e qualificar oportunidades de vendas de produtos complementares. - Desenvolver e manter relacionamentos com parceiros estratégicos. - Conduzir apresentações comerciais e negociações com clientes em potencial. - Participar de eventos, feiras e ações comerciais para geração de leads e vendas. - Criar estratégias de vendas em conjunto com o time de marketing e parceiros. - Gerenciar o funil de vendas utilizando a ferramenta CRM Hubspot. - Negociar termos comerciais e fechar negócios de forma eficaz. - Reportar resultados, acompanhar metas e contribuir com ideias para otimização de processos. Qualifications - Experiência mínima de 2 anos em vendas B2B. - Habilidade em negociação, comunicação clara e persuasiva. - Vivência com CRM (preferência por Hubspot; PipeDrive ou Salesforce também são considerados). - Perfil comunicativo, proativo, com facilidade para se expressar em público e conduzir apresentações. - Disponibilidade para atuar em eventos, feiras e ações de vendas presenciais. Requirements - Conhecimento ou experiência no mercado fitness (ex: academias, box de crossfit, studios). - Fluência ou nível intermediário de Inglês ou Espanhol. - Experiência comercial com foco em tecnologias emergentes, especialmente produtos impulsionados por Inteligência Artificial. Benefits - A purpose-driven company committed to helping change people's lives through technology, with a values-based culture focused on Better Life (#bestlife), One Team (#oneteam), and Growth Mindset (#growthmindset). - 4 Days Off - once a quarter, we take a collective break and enjoy a day off together around the world. #oneteam. - Health, dental, and life insurance plans. - Meal allowance - to be used in supermarkets and restaurants. - Home office allowance - you may need help with your internet bills. - Gym access subscription app. - Educational partnership with great discounts at universities, English schools, and more. - Payroll-deducted loan - payment directly from your salary. - EAP - providing psychological, legal, and financial assistance when you need it. Always. - Access discounts with our partners, such as Dell, Microsoft, and many others. - And more! - so many benefits we couldn't even list them all here!