Transit Technologies

Role Description Transit Technologies is seeking an exceptional Senior Product Manager – Salesforce Platform to own and transform our Salesforce ecosystem across the enterprise. This role will serve as the single-threaded owner of Salesforce, responsible for defining the vision, roadmap, governance, and execution of a scalable CRM and revenue systems architecture spanning Sales Cloud, Revenue Cloud, Service Cloud, and all associated integrations. You will partner closely with Revenue Operations, Sales, Marketing, Finance, Customer Success, and Engineering to evolve Salesforce from a developing environment into a mature, trusted, enterprise system of record. This role is central to how Transit Technologies drives: - Forecasting accuracy - Pipeline visibility - Revenue intelligence - Operational efficiency - Go-to-market alignment You will operate at the intersection of product management, revenue operations, systems architecture, and data strategy — building the foundation that enables the business to scale. What You’ll Own - Salesforce Platform Strategy & Ownership - Own the end-to-end Salesforce platform vision, strategy, and roadmap across Sales Cloud, Revenue Cloud, and Service Cloud. - Define Salesforce as the enterprise system of record supporting growth and GTM strategy. - Establish platform governance, standards, and scalable architecture principles. - Drive prioritization of enhancements, technical debt reduction, and platform maturity initiatives. - Lead build vs. buy decisions for Salesforce-native capabilities and third-party solutions. - Revenue Operations & Go-To-Market Enablement - Partner with Revenue Operations, Sales, Marketing, and Finance to translate business needs into scalable system solutions. - Optimize lead-to-opportunity, quote-to-cash, and customer lifecycle workflows. - Improve forecasting accuracy, pipeline visibility, and revenue reporting. - Enable GTM teams with automation, insights, and tools that increase productivity and efficiency. - Support alignment between commercial strategy and system design. - Data Governance & Platform Integrity - Own Salesforce data quality, governance, and lifecycle management. - Define standards for data structure, deduplication, enrichment, and validation. - Establish KPIs to measure data health, adoption, and system performance. - Ensure accurate reporting, dashboards, and executive visibility. - Drive consistency across all CRM data inputs and downstream systems. - Integrations & Enterprise Systems Architecture - Own Salesforce integrations across HubSpot, Sage Intacct, Gong, and other GTM and financial systems. - Ensure seamless data flow across lead management, revenue operations, and financial systems. - Partner with Engineering to design scalable, secure, and reliable integrations. - Rationalize overlapping tools and reduce system redundancy. - Establish integration governance, monitoring, and reliability standards. - Delivery, Execution & Platform Evolution - Translate business requirements into clear product priorities and execution plans. - Partner with Salesforce Admins, Engineering, and vendors to deliver enhancements. - Manage a prioritized backlog balancing quick wins and long-term platform investment. - Drive cross-functional planning and execution discipline. - Ensure timely and high-quality delivery of platform improvements. - Adoption, Change Management & Enablement - Drive Salesforce adoption across the organization through structured enablement and training. - Serve as the primary Salesforce subject matter expert across the business. - Lead change management for new workflows, features, and system enhancements. - Build trust through consistency, transparency, and delivery excellence. - Continuously improve user experience and system usability. Who Thrives Here We are looking for leaders who consistently perform at an exceptional level. The individuals who succeed at Transit Technologies share a common set of characteristics: - Drives Results Relentlessly - Owns It - Inspires and Elevates Others - Thinks Critically and Acts Decisively - Communicates with Impact - Obsessed with Growth - Raises the Standard - Coachable What You’ll Bring - 7+ years of experience in Product Management, Salesforce Platform Management, Revenue Systems, or CRM ownership roles. - Proven success owning and scaling Salesforce in a growing or low-maturity environment. - Demonstrated experience cleaning up fragmented CRM implementations and building scalable systems. - Deep expertise in Sales Cloud with familiarity across Revenue Cloud and Service Cloud. - Experience integrating Salesforce with tools such as HubSpot, Sage Intacct, Gong, or similar systems. - Strong understanding of CRM architecture, data governance, and GTM processes. - Experience working closely with Revenue Operations, Sales, Marketing, and Finance stakeholders. - Strong stakeholder management, communication, and execution skills. - Background in B2B SaaS, enterprise software, or high-growth technology environments preferred. - Salesforce certifications (Admin, Advanced Admin, or equivalent) preferred. Why Join Transit Technologies - This is a foundational platform role at the center of how Transit Technologies scales. - You will define how revenue systems operate across a rapidly growing enterprise software platform. - You will have direct impact on forecasting accuracy, operational efficiency, and go-to-market execution. - You will partner with leaders across Product, Revenue, Finance, and Engineering to build a unified system of truth. - This is an opportunity to take ownership of a critical enterprise platform and shape how a scaling company operates. - If you are a systems-minded product leader who thrives in ambiguity, complexity, and transformation, this is your opportunity to build something enduring.

Role Description Transit Technologies is seeking an exceptional Senior Product Manager – Salesforce Platform to own and transform our Salesforce ecosystem across the enterprise. This role will serve as the single-threaded owner of Salesforce, responsible for defining the vision, roadmap, governance, and execution of a scalable CRM and revenue systems architecture spanning Sales Cloud, Revenue Cloud, Service Cloud, and all associated integrations. You will partner closely with Revenue Operations, Sales, Marketing, Finance, Customer Success, and Engineering to evolve Salesforce from a developing environment into a mature, trusted, enterprise system of record. This role is central to how Transit Technologies drives forecasting accuracy, pipeline visibility, revenue intelligence, operational efficiency, and go-to-market alignment. You will operate at the intersection of product management, revenue operations, systems architecture, and data strategy — building the foundation that enables the business to scale. What You’ll Own - Salesforce Platform Strategy & Ownership - Own the end-to-end Salesforce platform vision, strategy, and roadmap across Sales Cloud, Revenue Cloud, and Service Cloud. - Define Salesforce as the enterprise system of record supporting growth and GTM strategy. - Establish platform governance, standards, and scalable architecture principles. - Drive prioritization of enhancements, technical debt reduction, and platform maturity initiatives. - Lead build vs. buy decisions for Salesforce-native capabilities and third-party solutions. - Revenue Operations & Go-To-Market Enablement - Partner with Revenue Operations, Sales, Marketing, and Finance to translate business needs into scalable system solutions. - Optimize lead-to-opportunity, quote-to-cash, and customer lifecycle workflows. - Improve forecasting accuracy, pipeline visibility, and revenue reporting. - Enable GTM teams with automation, insights, and tools that increase productivity and efficiency. - Support alignment between commercial strategy and system design. - Data Governance & Platform Integrity - Own Salesforce data quality, governance, and lifecycle management. - Define standards for data structure, deduplication, enrichment, and validation. - Establish KPIs to measure data health, adoption, and system performance. - Ensure accurate reporting, dashboards, and executive visibility. - Drive consistency across all CRM data inputs and downstream systems. - Integrations & Enterprise Systems Architecture - Own Salesforce integrations across HubSpot, Sage Intacct, Gong, and other GTM and financial systems. - Ensure seamless data flow across lead management, revenue operations, and financial systems. - Partner with Engineering to design scalable, secure, and reliable integrations. - Rationalize overlapping tools and reduce system redundancy. - Establish integration governance, monitoring, and reliability standards. - Delivery, Execution & Platform Evolution - Translate business requirements into clear product priorities and execution plans. - Partner with Salesforce Admins, Engineering, and vendors to deliver enhancements. - Manage a prioritized backlog balancing quick wins and long-term platform investment. - Drive cross-functional planning and execution discipline. - Ensure timely and high-quality delivery of platform improvements. - Adoption, Change Management & Enablement - Drive Salesforce adoption across the organization through structured enablement and training. - Serve as the primary Salesforce subject matter expert across the business. - Lead change management for new workflows, features, and system enhancements. - Build trust through consistency, transparency, and delivery excellence. - Continuously improve user experience and system usability. Qualifications - 7+ years of experience in Product Management, Salesforce Platform Management, Revenue Systems, or CRM ownership roles. - Proven success owning and scaling Salesforce in a growing or low-maturity environment. - Demonstrated experience cleaning up fragmented CRM implementations and building scalable systems. - Deep expertise in Sales Cloud with familiarity across Revenue Cloud and Service Cloud. - Experience integrating Salesforce with tools such as HubSpot, Sage Intacct, Gong, or similar systems. - Strong understanding of CRM architecture, data governance, and GTM processes. - Experience working closely with Revenue Operations, Sales, Marketing, and Finance stakeholders. - Strong stakeholder management, communication, and execution skills. - Background in B2B SaaS, enterprise software, or high-growth technology environments preferred. - Salesforce certifications (Admin, Advanced Admin, or equivalent) preferred. Benefits - This is a foundational platform role at the center of how Transit Technologies scales. - You will define how revenue systems operate across a rapidly growing enterprise software platform. - You will have direct impact on forecasting accuracy, operational efficiency, and go-to-market execution. - You will partner with leaders across Product, Revenue, Finance, and Engineering to build a unified system of truth. - This is an opportunity to take ownership of a critical enterprise platform and shape how a scaling company operates. - If you are a systems-minded product leader who thrives in ambiguity, complexity, and transformation, this is your opportunity to build something enduring.

Role Description Transit Technologies is seeking an exceptional Vice President of Managed & Professional Services to lead one of the most important enterprise initiatives underway across our portfolio. Reporting directly to the Chief Operating Officer, this executive will unify Managed Services and Professional Services across multiple operating companies, creating a scalable delivery organization that accelerates growth, improves client outcomes, expands margins, and establishes the operational foundation for the company's next phase of growth. This role combines strategy, operational leadership, organizational transformation, AI innovation, revenue ownership, and executive influence. The successful candidate will be a builder, operator, and change agent who thrives in fast-moving environments and is energized by creating lasting impact. What You'll Own - Enterprise Services Strategy & Growth - Define and execute a unified Managed and Professional Services strategy across the Transit Technologies portfolio. - Own services revenue growth, profitability, utilization, and operational performance. - Develop scalable service offerings, packaging strategies, and pricing models that increase customer value and recurring revenue. - Partner with Sales, Product, and Customer Success leaders to position services as a strategic growth engine and competitive differentiator. - Build and manage a predictable services revenue pipeline while providing executive-level reporting and insights. - Organizational Transformation & HoldCo Integration - Lead the evolution from legacy operating company structures into a unified enterprise services organization. - Drive adoption of common standards, governance, delivery methodologies, and operational processes across the portfolio. - Align leaders and teams around a shared operating vision while preserving the agility required to serve diverse markets. - Establish governance frameworks that provide visibility into delivery performance, resource capacity, customer outcomes, and operational risk. - Managed Services Leadership - Oversee Managed Services delivery, including SLA performance, customer health monitoring, escalation management, and operational excellence. - Standardize delivery processes, reporting, staffing models, tooling, and service governance. - Improve utilization, reduce cost-to-serve, and expand margins through operational discipline and continuous improvement. - Partner closely with Customer Success leadership to ensure seamless coordination between managed services delivery, customer retention, expansion, and long-term account health. - Professional Services Leadership - Scale and standardize implementation, deployment, project governance, quality assurance, and resource management practices. - Improve project profitability, customer outcomes, and speed-to-value. - Create repeatable delivery playbooks and methodologies that can be leveraged across multiple products and business units. - Build capacity planning models that support revenue growth without proportional increases in headcount. - AI-Driven Operational Excellence - Champion the adoption of AI-enabled tools and workflows throughout the services organization. - Identify opportunities to automate manual work, improve service quality, increase scalability, and protect margins. - Partner with Product, Technology, and AI leaders to deploy innovative service delivery capabilities. - Develop and execute a strategy that leverages AI to increase organizational productivity, reduce dependency on manual processes, and enable scalable growth without proportional increases in headcount. - Establish a roadmap for AI-enabled productivity and operational maturity across Managed and Professional Services. - Leadership & Talent Development - Build, develop, and retain a high-performing services leadership team. - Create a culture of accountability, ownership, learning, and continuous improvement. - Establish talent assessment and performance management processes that identify top performers, address skill gaps, and manage underperformance with consistency and urgency. - Develop workforce strategies that balance strategic hiring, operational efficiency, and AI-enabled productivity. - Executive Partnership - Serve as a key member of the COO's leadership team. - Contribute to enterprise operating reviews, strategic planning, executive leadership discussions, and board-level reporting. - Partner closely with Finance to ensure accurate services forecasting, revenue recognition, margin management, cost tracking, and operational reporting. - Partner with Legal, Sales, Product, Engineering, and Customer Success leaders to drive profitable growth and exceptional customer outcomes. - Present operational and financial performance metrics to executive leadership, board stakeholders, and private equity partners. Qualifications - 12+ years of progressive leadership experience in Managed Services, Professional Services, Customer Delivery, or technology-enabled services organizations. - Demonstrated success leading large-scale organizational transformation, integration, merger, acquisition, or operational change initiatives. - Proven track record of growing services revenue while improving profitability, utilization, customer outcomes, and operational efficiency. - Experience owning or significantly influencing a services P&L. - Strong change management expertise, including stakeholder alignment, communication planning, organizational adoption, and cultural transformation. - Experience building scalable service delivery playbooks, resource management frameworks, utilization models, and capacity planning processes. - Practical experience implementing or evaluating AI-enabled solutions to improve operational performance and service delivery. - Strong financial and business acumen with experience managing revenue, margins, forecasting, and operational metrics. - Experience presenting operational and financial performance to executive leadership teams, boards, and private equity stakeholders. - Exceptional leadership, communication, influence, and team-building skills. - Experience serving mobility, transportation, transit, public sector, government technology, SaaS, enterprise software, or adjacent markets is highly desirable. Benefits - Shape the future operating model for Managed and Professional Services across the enterprise. - Lead a transformational initiative with enterprise-wide visibility and impact. - Partner directly with the COO, executive leadership team, board stakeholders, and private equity ownership. - Drive meaningful revenue growth and margin expansion. - Lead the adoption of AI-enabled service delivery capabilities. - Build a high-performing organization that creates measurable value for clients and the business. - Leave a lasting impact on a company entering its next stage of growth.

Role Description Transit Technologies is seeking an experienced, business-minded General Counsel to serve as the company’s first dedicated in-house legal leader. This role will oversee legal matters across the Transit Technologies enterprise, with a strong emphasis on: - Public-sector-focused commercial contracting - Centralized legal support for operating companies The General Counsel will enable a platform model by establishing consistent legal standards, contract frameworks, and risk guidelines while remaining responsive to public agency procurement, long sales cycles, and regulated environments. In addition to commercial contracts, the General Counsel will play a key role in: - Mergers and acquisitions - Corporate governance - Compliance - Enterprise risk management This is a highly cross-functional role that partners closely with executive leadership, Finance, Sales, Product, People Operations, and OpCo leaders. Qualifications - Juris Doctor (JD) from an accredited law school and admission to practice law in at least one U.S. jurisdiction, in good standing. - 8+ years of relevant legal experience, with a mix of in-house and/or law firm experience preferred. - Strong background in commercial contracting for enterprise software, SaaS, or technology-enabled services companies. - Experience supporting mergers and acquisitions, including due diligence and transaction execution. - Practical, business-oriented mindset with the ability to balance risk management and commercial objectives. - Excellent negotiation, drafting, and communication skills. - Ability to operate independently while collaborating effectively across teams and leadership levels. Requirements - Draft, review, negotiate, and manage a wide range of commercial agreements with a strong emphasis on public-sector and quasi-public clients, including: - SaaS, perpetual license, and subscription agreements - Professional services, implementation, and support agreements - Amendments, renewals, and change orders tied to long-term agency contracts - Lead legal review of RFPs, RFQs, and procurement responses, including exceptions, redlines, and compliance matrices. - Negotiate and advise on public-sector-specific terms such as indemnification, limitation of liability, insurance, data ownership, audit rights, termination for convenience, and statutory requirements. - Draft and negotiate vendor, subcontractor, and supplier agreements that support regulated client environments. - Support and structure partner, reseller, and integration agreements, including those involving public agencies and third-party data or systems. - Develop and maintain standardized contract templates, clause libraries, and negotiation playbooks tailored to public-sector risk profiles. - Partner closely with Sales, Customer Success, and OpCo leadership to enable efficient deal execution while balancing legal risk and revenue objectives. - Provide legal support for M&A activity, including: - Due diligence review and risk assessment - Drafting and negotiating transaction documents (LOIs, purchase agreements, ancillary agreements) - Supporting post-acquisition integration from a legal and compliance perspective - Coordinate with external counsel, advisors, and internal stakeholders throughout transaction lifecycles. - Support corporate governance activities across Transit Technologies and its operating companies, including entity management, board materials, and corporate records. - Advise on compliance obligations relevant to public-sector-focused enterprise software companies, including: - Data privacy and data protection (e.g., state privacy laws, CJIS-adjacent concepts, agency data handling) - Information security and contractual security requirements - Accessibility and regulatory standards commonly required by public agencies - Support compliance with procurement, ethics, and conflict-of-interest requirements applicable to government and transit agency clients. - Assist with policy development related to data governance, contract approvals, records retention, and risk management. - Identify, assess, and manage legal and regulatory risks across the organization. - Oversee the use of outside counsel, including selection, budgeting, and performance management. - Support insurance, claims management, and responses to disputes or litigation, as needed. - Establish and improve legal processes, tools, and workflows that scale with company growth. - Serve as a trusted legal advisor to executive leadership and operating company leaders, with a practical, solution-oriented approach. - Advise Product and Engineering teams on legal considerations related to roadmap decisions, data usage, integrations, and AI-enabled features in regulated client environments. - Support People Operations on employment-related matters, policies, and employee relations, in coordination with external counsel as needed. - Educate internal teams—particularly Sales, Implementation, and Customer Success—on public-sector contracting norms, risk tradeoffs, and legal best practices. - Help balance consistency and flexibility across operating companies, enabling scale while respecting differences in products, clients, and markets. Benefits - Opportunity to help shape the legal foundation of a growing, multi-company enterprise at the intersection of technology and transportation. - Broad exposure and real influence in building scalable legal frameworks that support innovation and growth. - Valued thoughtful leadership, clear communication, and ownership.

Role Description Hands-on day-to-day management of the accounting functions for the holding company and various subsidiaries, including: - Accounting - Treasury - Purchasing - Payroll - Accounts Receivable/Collections - Accounts Payable Essential duties and responsibilities include: - Oversee compilation, preparation and review of holding company financial statements; oversee accounting process, including monthly close process & account reconciliations. - Manage daily cash and banking requirements and forecast cash position working with FP&A team. - Act as primary banking administrator for all bank relationships, including credit cards. - Oversee the expense reporting and control process, including corporate credit card program. - Research technical accounting issues and prepare or review related memos. - Provide advice and counsel to Senior Leadership team on finance and accounting matters. - Act as Co-administrator for accounting systems and lead implementation of Transit systems at acquired companies. - Manage intercompany transactions and monthly reconciliation process working with business unit accounting managers. Work with Controller to structure intercompany transactions for tax compliance needs. - Oversee payroll posting entries for various entities and work with HR Payroll team to resolve issues associated with each group. - Oversee Purchasing function & Remittance process to reduce costs and maximize value. - Oversee external audit activities and provide necessary information during review of financial statements and tax return completion. - Participate as available in acquisition due diligence and integrating accounting activities with acquired companies. - Communicate with all levels of management regarding fiscal policies and provide direction in the implementation of these policies. - Implement processes to improve departmental efficiency. - Develop strong working relationships with peers, business unit accounting managers and serve/support the needs of the business. - Develop strong working relationships with bank, Audit Firm, Tax firm and other outside service providers. - Recruit, train, supervise, coach, support and direct the Accounting department team as directed by the Controller. Qualifications - BA/BS in Business/Finance/Accounting with CPA is required. - Minimum 5+ years experience in accounting management, preferably in technology industry. - Prior experience with leading the accounting functions of a mid-size company. - Prior audit firm experience is preferred. - Strong, self-reliant personality with superior planning, budgeting, organizational, problem solving and analytical skills. - Excellent leadership skills to motivate others, build trust, and create a collaborative team. - Solid understanding of USGAAP. - Excellent interpersonal and communication skills to establish and maintain collaborative work relationships at all levels within the Company and with external business partners. - Ability to identify, delegate and supervise critical path tasks and ensure completion under established timelines. - Strong initiative and desire to work in a team-oriented environment. Must be a self-starter with excellent time and project management skills. Excellent organizational and follow-through skills. - Expertise in Microsoft Excel, Word, and PowerPoint. Experience with Intacct preferred. - Ability to prioritize and multi-task. - Strength in researching, understanding and succinctly explaining complex transactions and business impact. - High degree of integrity to handle confidential assignments & interact with Senior Leadership. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Regularly required to talk and hear. - Frequently required to sit. - Occasionally required to stand, walk, and reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Remote working environment with up to 5% travel to subsidiaries.

Role Description Transit Technologies is seeking a Corporate Controller to own the integrity of the company's financial reporting, accounting operations, and technical accounting function. Reporting directly to the CFO, this role is responsible for a clean, efficient monthly close, GAAP-compliant financial statements, and the accounting policies that underpin a growing, PE-backed SaaS platform. The Corporate Controller will manage a shared services team while remaining highly hands-on. This is a high-accountability role for someone who takes pride in getting the numbers right, communicates clearly with FP&A and business partners, and is energized by building process in a dynamic, multi-product environment. Qualifications - CPA required; Big 4 or large regional public accounting background strongly preferred - 10+ years of progressive accounting experience, with at least 3 years in a Controller or Assistant Controller role - Deep technical accounting fluency - Experience in a SaaS or recurring-revenue software business required; multi-product or multi-entity experience a strong plus - PE-backed company experience preferred; comfort with sponsor reporting and lender compliance - Proven ability to manage and improve a monthly close process in a lean, fast-moving environment - Strong communicator — able to translate technical accounting into plain language for non-accounting stakeholders - Proficiency in a mid-market ERP (NetSuite, Sage Intacct, or similar); experience with close management tools (FloQast, Blackline) a plus Requirements - Own the monthly, quarterly, and annual close process driving toward a fast, clean, and well-documented close - Prepare and review consolidated and entity-level financial statements in accordance with GAAP - Manage intercompany eliminations, allocations, and multi-entity consolidation - Partner with FP&A on variance analysis and ensure actuals are accurate and close-ready for management reporting - Maintain the general ledger and chart of accounts; own the integrity of the ERP - Serve as the company's primary technical accounting resource, owning positions on complex and judgment-intensive areas outside of revenue recognition - Document and maintain accounting policies and internal memos; ensure positions are defensible and consistently applied across the platform - Monitor emerging GAAP guidance and assess applicability to the business; advise CFO on required changes - Serve as the primary liaison for the annual external audit; manage PBC requests, auditor relationships, and timeline to ensure an efficient, clean audit - Maintain a strong internal controls environment; identify control gaps and implement remediation - Oversee sales tax, income tax compliance coordination (with outside advisors), and other regulatory filings - Support compliance with lenders, including supporting schedules for covenant calculations and lender reporting - Lead purchase accounting for acquisitions under ASC 805, including opening balance sheet preparation, fair value adjustments, and intangible asset identification - Manage post-close integration of acquired entities into the consolidation and reporting structure - Manage and develop Assistant Controller and the accounting staff; set clear expectations and invest in their growth - Drive continuous improvement in close efficiency, workflow automation, and documentation standards - Partner closely with CFO and FP&A team as a trusted financial steward Benefits - One of the fastest growing companies in the region, utilizing an organic & acquisitive growth model with integrated back-office systems – ADP, Salesforce, Expensify, Sage Intacct. - An experienced & energetic team of industry leaders focused on creating a culture of inclusiveness & achievement while passionately serving our internal & external customers - State-of-the-art engineering practices & highly scalable systems - A supportive & helpful investor group with a desire to invest & grow the brand. - A friendly “team oriented” culture with great benefits to match

Role Description The Accounting Intern will work closely with the Controller, gaining hands-on experience in financial operations, analysis, and reporting. This role involves remote, part-time responsibilities, including: - Preparation and analysis of financial statements - Utilization and management of accounting software - Conducting financial analysis and creating detailed reports - Performing journal entries and supporting month-end closing processes - Collaborating closely with the Controller to learn comprehensive accounting functions within the business Qualifications - Experience or familiarity with financial statements and accounting software - Strong analytical and financial skills - Understanding of accounting journal entries - Exceptional attention to detail and organizational abilities - Capable of independent, remote work - Currently pursuing a Bachelor's or Master's degree in Accounting

Role Description We're looking for a Product Marketing Manager to join our lean, high-impact marketing team. This is a pivotal role: you'll partner directly with the Sr. Director of Product Marketing to drive go-to-market execution and messaging across multiple product lines, verticals, and operating companies. This is not a strategy-only role — we need someone who can think strategically and execute independently, rolling up their sleeves to get things done in a fast-moving, high-volume environment. If you thrive on ownership, can manage multiple priorities without dropping the ball, and love turning complex products into compelling stories — this role is for you. What You'll Own - Product Launches - Lead end-to-end GTM execution for new product and feature launches across our portfolio. - Develop launch plans, coordinate cross-functional stakeholders, and drive on-time delivery of all launch assets. - Build and maintain core launch deliverables: positioning docs, messaging frameworks, campaign briefs, and sales tools. - Campaign Execution - Own execution of thematic marketing campaigns (webinars, email, content, landing pages) from brief to launch. - Support development of buyer's guides, campaign messaging, and promotional materials across key verticals including paratransit, campus, and fleet. - Sales Enablement - Build and maintain sales tools including pitch decks, 1-pagers, battle cards, talk tracks, and objection handling guides. - Partner with sales and customer success teams to ensure reps are equipped to sell and retain across all segments and operating companies. - Content & Copywriting - Write clear, compelling copy across formats — emails, web pages, one-pagers, event materials, newsletters, and more. - Translate technical product capabilities into customer-facing value propositions that resonate with transit and public sector buyers. - Market Research & Competitive Intel - Conduct customer interviews, win/loss analysis, and competitive research to inform messaging and positioning. - Synthesize market feedback into actionable insights for product and go-to-market teams. - Maintain and distribute competitive intelligence across sales and leadership. - Cross-Functional Collaboration - Serve as a key connector between product, sales, customer success, and marketing. - Participate in product planning discussions to ensure market perspective is represented in roadmap decisions. - Coordinate with external partners and event teams on speaking sessions, sponsorships, and co-marketing initiatives. Qualifications - 3–6 years of product marketing experience in B2B SaaS. - Experience planning and executing webinars end-to-end, including content development, speaker coordination, promotion, and follow-up. - Proven ability to execute full GTM launches independently, from messaging through enablement. - Strong writing and storytelling skills — you can make complex software simple and compelling. - Experience building sales enablement assets that reps actually use. - Comfortable operating in a fast-paced, lean team environment with multiple priorities in flight. - Highly organized with strong project management instincts. Requirements - Pragmatic Marketing Certified (PMC) — strongly preferred. - Experience in transit, public sector, fleet management, or adjacent industries. - Familiarity with tools like HubSpot, Salesforce, and project management platforms. - Experience conducting win/loss interviews and translating insights into competitive positioning. Benefits - High-visibility role with real ownership — not a support function. - Work directly alongside senior leadership with room to grow. - Remote-first culture with a collaborative, mission-driven team. - Opportunity to shape the GTM motion for a growing portfolio of transit technology products. Company Description Transit Technologies is a leading provider of software solutions for the transit and transportation industry, helping agencies and operators modernize operations, improve rider experience, and drive efficiency. Our suite covers the full spectrum of transit operations — including Transit Demand Response, Transit Fixed Route & On Demand, Transit Asset Management, Transit Safety, Workforce Management, and Charter Management.

Role Description Transit Technologies is seeking an experienced Client Success Manager (CSM) to own an assigned portfolio of accounts and drive measurable outcomes across adoption, retention, renewals, and expansion. This role has accountability for a portfolio defined by client volume, annual recurring revenue (ARR), product mix, and complexity. You will be the primary, trusted partner for your clients—ensuring they realize value from our SaaS platform and that we earn renewals through strong results, proactive guidance, and excellent client experience. Our mission in Client Success is to defend, delight, and expand our base of valued clients. The CSM role will be a key contributor to the Transit Workforce Management team where our focus is helping public/private transit operators, school bus contractors, and school districts manage scheduling, dispatching, billing, and payroll. The role will be responsible for a portfolio that is valued at $3M in overall volume and creating an additional $1.1M in new opportunities. Key Responsibilities - Drive adoption and client outcomes - Lead onboarding handoff from Implementation and establish a value realization plan for each client - Build Client Success Plans with measurable outcomes, milestones, and adoption goals - Design enablement strategies that address training, feature education, best practices, and workflow optimization - Monitor and record client health signals and proactively address risk factors before they become churn drivers - Continuously and proactively stay engaged with customer operations to gain in-depth knowledge to identify potential challenges and recommend solutions - Understand and adhere to contractual scope of work and service level agreements - Own renewal readiness for your portfolio: timeline, stakeholders, proof of value, risk mitigation, and commercial next steps - Maintain accurate renewal forecasts and risk assessments in Salesforce and Service Cloud - Coordinate internal resources (Support, Product, Engineering, Billing, Legal) to resolve risks that threaten retention - Identify expansion opportunities based on maturity and outcomes (new modules, seats, add-ons, additional business units) - Partner with Account Manager to position and progress expansion opportunities - Provide customer context (goals, impact, champions, objections) to improve win rates and client experience - Build multi-threaded relationships to actively manage and nurture the Executive Sponsor relationship - Lead QBRs focused on outcomes, adoption trends, roadmap alignment, and ROI - Become the client’s trusted advisor: synthesize feedback, define recurring themes, and partner with Product on improvements Qualifications - 5+ years in Client Success, Account Management, Solutions Consulting, or a similar client-facing role for a SaaS company where client focus is prioritized - Demonstrated ownership of a portfolio of accounts with retention, renewal, and satisfaction accountability - Strong consultative skills: discovery, success planning, stakeholder management, and executive communication - Excellent organizational and prioritization skills: ability to manage competing needs across a portfolio of accounts - Experience using data to drive decisions through common tools such as common CRM’s, client success platforms, and support tools - Experience running QBRs and presenting ROI/value narratives to executives - Exposure to commercial motions: renewals strategy, pricing discussions, expansion plays - Change management and process improvement experience in client environments Benefits - If you are energized by work where your impact is visible and measurable, this role is for you. - As a Client Success Manager, you won’t be supporting from the sidelines – you’ll be a critical driver of our growth engine. - Client success is earned and protected every day through retention, adoption, and the client’s experience. - In this role, you will directly impact those outcomes. - At Transit Technologies, we value the ability to build trusted client relationships, drive meaningful outcomes, and work in ways that build value and long-term company growth. - If you’re excited to join a team focused on defending, delighting, and expanding our base of clients in a mission-driven environment, we’d love to hear from you.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Transit Technologies is seeking an experienced Product Manager to own the TripShot/Passio product and the fixed-route and on-demand solutions portfolio. This is a high-impact, mission-critical role responsible for supporting our most strategic customer segments, including campus markets, corporate campuses, and airports. The Product Manager will serve as the primary owner of product strategy and execution for this portfolio, working cross-functionally with Engineering, Sales, Customer Success, and Operations to deliver scalable, reliable, and market-leading transit solutions. As a SAFe® Agile Product Manager, you will define and execute the product roadmap for AI and data services, working closely with engineering, analytics, and business stakeholders to deliver intelligent mobility products that optimize transit performance, empower agencies with predictive insights, and drive operational excellence. You will champion the voice of the customer and the business within the Agile Release Train (ART), ensuring delivery aligns with Transit Tech’s strategic goals for growth and innovation. This is a full-time, strategic role for a leader passionate about leveraging AI to solve real-world mobility challenges and driving measurable business impact. Qualifications - 5+ years of experience in Product Management, Data Product Management, or related roles in AI, SaaS, or analytics environments. - Proven experience delivering data-driven or AI-powered products within Agile or SAFe® frameworks. - Strong understanding of data architectures, APIs, data governance, and AI model lifecycle management. - Demonstrated success defining and executing roadmaps for new product lines or emerging technologies. - Skilled in backlog management, prioritization, and translating complex business needs into actionable epics and features. - Proficiency with Jira, Confluence, and data visualization tools (e.g., Tableau, Power BI, or Looker). - Excellent communication and stakeholder management skills; able to engage effectively across technical and executive audiences. Requirements - Experience with on-demand mobility, fixed-route transit, or transportation technology. - Experience supporting enterprise or B2B customers. - Familiarity with campus, corporate, or airport transportation environments. - Data-driven mindset with experience using metrics to guide product decisions. Benefits - Shape the Future of Intelligent Mobility – Be at the forefront of developing AI and data products that redefine how transit systems operate—creating smarter, safer, and more sustainable mobility solutions. - Strategic Impact & Innovation – Play a pivotal role in driving Transit Tech’s digital transformation and revenue diversification through data-enabled offerings. - Collaborative, Agile Culture – Join a high-performing Agile organization that values innovation, transparency, and continuous learning. - Growth & Development – Access professional growth opportunities in data science, AI ethics, and enterprise product strategy—supported by a company committed to employee advancement.