Transit Technologies

Role Description TripShot is looking for an Implementation Consultant who thrives at the intersection of technology, client success, and project execution. In this role, you'll help organizations successfully launch and adopt the TripShot platform by: - Configuring software - Delivering engaging training - Supporting implementations - Partnering closely with Project Managers to ensure every deployment exceeds expectations You'll work directly with transit agencies, universities, employers, and transportation providers—helping them modernize operations while building trusted relationships that set the foundation for long-term customer success. Every implementation is different, making this an exciting opportunity for someone who enjoys learning, solving problems, collaborating across teams, and making a measurable impact. What You'll Do - Deliver Successful Implementations - Execute hands-on implementation activities that ensure successful client onboarding and adoption - Partner with Project Managers to support project plans, milestones, deliverables, and implementation schedules - Configure and validate client environments based on operational requirements - Conduct readiness assessments and support every phase of implementation from discovery through go-live - Identify risks, issues, and dependencies while proactively working toward successful resolutions - Become a Trusted Client Advisor - Develop a deep understanding of each client's transportation operations and business goals - Build trusted relationships with client stakeholders throughout the implementation lifecycle - Provide onsite and remote implementation support to ensure successful launches - Conduct post-implementation reviews and identify opportunities for continuous improvement - Deliver Exceptional Training - Lead engaging virtual and onsite training sessions for administrators, dispatchers, and end users - Help clients confidently adopt TripShot by reinforcing best practices and operational workflows - Create a positive implementation experience that drives long-term customer success and product adoption - Collaborate Across the Organization - Partner with Engineering, Product, Customer Success, Marketing, Support, and Professional Services teams - Maintain accurate implementation documentation within Salesforce, Monday.com, and internal systems - Support internal onboarding, process improvement initiatives, and knowledge sharing - Stay current on TripShot product enhancements, mobility trends, and emerging technologies Qualifications - Experience supporting software implementations, client onboarding, customer success, consulting, training, or similar client-facing technology roles - Strong understanding of implementation coordination and project execution fundamentals - Excellent verbal, written, presentation, and client-facing communication skills - Experience delivering software demonstrations, training, or user education - Strong organizational skills with exceptional attention to detail - Excellent analytical, troubleshooting, and problem-solving abilities - Ability to manage multiple priorities in a fast-paced, evolving environment - Experience working independently while collaborating effectively across cross-functional teams - Proficiency with Microsoft Office, Salesforce or similar CRM platforms, Monday.com (or comparable project management tools), Slack, and virtual meeting platforms - Willingness to travel up to 20% Preferred Qualifications - Experience implementing enterprise SaaS solutions - Transportation, transit, mobility, logistics, or technology industry experience - Experience configuring software platforms and validating system requirements - Experience working with Project Management or Professional Services organizations - Passion for improving mobility and creating better transportation experiences Benefits - Fast-paced, collaborative work environment - Opportunity to solve meaningful challenges - Visible impact on communities - Empowerment with autonomy - Encouragement of continuous learning - Support for professional growth Equal Employment Opportunity Transit Technologies is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

Role Description Transit Technologies is looking for a Product Operations Intern to support our Data & AI product initiatives. This role is ideal for someone who is highly organized, curious, proactive, and excited to learn how product teams operate in a fast-moving environment. This intern will help support the day-to-day operations of a growing product area that spans AI-powered analytics, beta programs, client feedback loops, bug tracking, requirements support, internal coordination, and launch readiness. The role is not expected to own product strategy independently, but will play an important role in helping the team stay organized, responsive, and execution-focused. The intern will work closely with the Product Manager for Data & AI and partner across Product, Engineering, QA, Client Success, and other internal and external teams. Qualifications - Strong organizational skills and attention to detail - Excellent written and verbal communication skills - Ability to manage multiple threads of work at once and keep details from slipping - Comfort working in a fast-paced environment with changing priorities - Strong follow-through and willingness to take initiative - Interest in product management, SaaS products, analytics, AI, or enterprise software - Ability to synthesize notes, feedback, and open issues into clear summaries and action items - Resourceful and comfortable learning new tools quickly Requirements - Exposure to product management, project coordination, business analysis, operations, or similar work - Experience with AI tools, presentations, and workplace collaboration tools - Ability to work cross-functionally with technical and non-technical stakeholders - Strong problem-solving mindset and ability to ask good questions Benefits - Make a Real-World Impact: At Transit Tech, you'll be at the forefront of transforming the way people move. - Be Part of a Mission-Driven Team: Join a team of passionate professionals dedicated to innovation and excellence. - Embrace a High-Impact Agile Culture: Thrive in a dynamic and collaborative environment where your contributions are valued.

Role Description Transit Technologies is seeking an experienced Contracts Manager to lead government contracting and strategic commercial agreements across our growing portfolio of transportation technology solutions. Reporting directly to the Chief Legal Officer, this highly visible role will own the complete contract lifecycle—from supporting complex government RFP responses through contract negotiation, execution, and ongoing administration. You'll also play a key role in building scalable contracting processes, implementing Contract Lifecycle Management (CLM) technology, and helping the company expand its presence within the public sector. This is an outstanding opportunity for someone who enjoys building processes, partnering across the business, and helping accelerate revenue while managing risk. What You'll Do - Government Contract Management: - Manage the complete lifecycle of government contracts, including drafting, reviewing, negotiating, executing, and administering agreements with federal, state, and local government agencies. - Ensure contracts are completed accurately, efficiently, and in compliance with applicable regulations. - Monitor contract milestones, renewals, amendments, expirations, and contractual obligations while proactively identifying potential risks. - Government RFP Leadership: - Lead and coordinate responses to government Requests for Proposals (RFPs), RFIs, and related procurement opportunities. - Partner closely with Sales, Product, Finance, Legal, and executive leadership to develop compelling, compliant, and competitive submissions. - Serve as the internal subject matter expert for government procurement and contracting processes. - Contract Systems & Process Improvement: - Lead the implementation, administration, and ongoing optimization of a Contract Lifecycle Management (CLM) platform. - Develop scalable contracting workflows, approval processes, templates, clause libraries, and playbooks that improve consistency and reduce contract cycle times. - Continuously identify opportunities to streamline contracting operations and improve organizational efficiency. - Compliance & Risk Management: - Ensure compliance with applicable government contracting regulations, including FAR, DFARS, GSA requirements, and applicable state and local procurement rules. - Stay informed of regulatory changes and advise internal stakeholders on potential business impacts. - Partner with Legal leadership to minimize contractual risk while supporting business growth. - Cross-Functional Partnership: - Build strong partnerships across Legal, Sales, Finance, Product, Procurement, Customer Success, and executive leadership. - Provide practical contracting guidance that enables the business to move quickly while maintaining appropriate legal protections. - Deliver training and enablement to internal teams on contracting policies, tools, and best practices. - AI & Continuous Improvement: - Leverage approved AI tools to improve productivity, contract quality, and workflow efficiency. - Evaluate AI-generated work critically and apply sound professional judgment before implementation. - Help identify new opportunities to automate repetitive work while maintaining compliance and quality. Qualifications - 4–6+ years of experience negotiating SaaS, software, technology, and hardware agreements across both government and commercial environments. - Demonstrated experience managing federal, state, and local government contracts. - Strong knowledge of government procurement processes and competitive RFP responses. - Experience supporting GSA Schedules and Federal Supply Schedule (FSS) programs, including pricing structures, compliance requirements, and modification processes, as well as SAM.gov registration and entity management. - Experience implementing or administering a Contract Lifecycle Management (CLM) platform. - Experience working with Salesforce and modern contracting technologies. - Outstanding contract drafting, negotiation, communication, and relationship-building skills. - Strong analytical skills with exceptional attention to detail. - Ability to balance legal risk with practical business objectives. - Proven ability to manage multiple complex priorities in a fast-paced, collaborative environment. Education - Bachelor's degree required. - Juris Doctor (JD) or Paralegal certification is a plus but not required. Preferred Certifications - NCMA Certified Federal Contracts Manager (CFCM) - Certified Professional Contracts Manager (CPCM) - Contract Lifecycle Management (CLM) platform certification What Success Looks Like - Build scalable contracting processes that support company growth. - Reduce contract turnaround time while maintaining compliance. - Successfully implement and optimize a Contract Lifecycle Management platform. - Improve the efficiency and quality of government RFP responses. - Become a trusted advisor to business leaders on government contracting and commercial agreements. Benefits - Competitive compensation package including performance-based bonus opportunities. - Comprehensive medical, dental, and vision benefits. - 401(k) with company match. - Generous paid time off and paid holidays. - Volunteer Day to give back to your community. Core Values - Drive Results Relentlessly - Own It - Inspire & Elevate Others - Think Critically & Act Decisively - Communicate with Impact - Be Obsessed with Growth - Raise the Standard - Stay Coachable If you're excited about helping build the future of transportation technology while partnering with exceptional teammates in a high-growth environment, we'd love to hear from you. Transit Technologies is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role Description Transit Technologies is seeking a Senior Product Manager to lead product strategy and execution across Bytecurve and BusHive , while driving the evolution of Workforce Management as a strategic capability within TransitOS. This is a highly visible role responsible for defining product vision, prioritizing investments, aligning cross-functional teams, and delivering solutions that improve customer outcomes while advancing the long-term TransitOS platform strategy. You'll partner closely with Engineering, Design, Customer Success, Sales, Marketing, and executive leadership to build products customers love while helping shape the future of transportation technology. What You'll Own - Product Strategy & Roadmap - Own product strategy and roadmap for Bytecurve and BusHive. - Lead the evolution of Workforce Management as a strategic capability within TransitOS. - Prioritize customer needs, market opportunities, business objectives, and platform investments. - Translate company strategy into measurable product outcomes. - Balance short-term customer commitments with long-term product innovation. - Workforce Management & Platform Strategy - Define how Workforce Management integrates into the broader TransitOS ecosystem. - Drive interoperability across workflows, reporting, operational intelligence, and shared platform services. - Identify opportunities for unified customer experiences across multiple Transit products. - Position Workforce Management as a strategic driver of customer retention and platform adoption. - K-12 Product Leadership - Drive product vision for Bytecurve and BusHive. - Improve routing, visibility, workforce coordination, and day-to-day transportation operations. - Partner with customers to understand operational challenges and validate product direction. - Ensure roadmap priorities reflect the evolving needs of school districts and transportation providers. - Customer & Market Leadership - Gather market intelligence and customer feedback to influence roadmap decisions. - Partner with Sales, Marketing, Customer Success, and Support on product positioning and go-to-market readiness. - Evaluate competitive trends and identify opportunities for differentiation. - Connect customer insights to measurable business outcomes. - Product Execution - Translate strategy into clear product requirements, prioritized backlogs, and release plans. - Lead cross-functional execution across Product, Engineering, UX, Data, and Business teams. - Drive disciplined prioritization and roadmap governance. - Establish operating rhythms for roadmap reviews, stakeholder communication, and product delivery. - Executive & Cross-Functional Leadership - Align Engineering, Product, GTM, Customer teams, and executive leadership around product priorities. - Clearly communicate tradeoffs, progress, and roadmap decisions. - Build trust through transparency, strong judgment, and consistent execution. What Great Looks Like in Year One - Deliver a clear, customer-driven roadmap across Bytecurve, BusHive, and Workforce Management. - Improve product execution predictability through disciplined prioritization and roadmap governance. - Strengthen customer satisfaction by addressing key workflow pain points across K-12 transportation operations. - Advance Workforce Management as a foundational component of the TransitOS platform. - Build strong partnerships across Product, Engineering, Customer Success, Sales, and executive leadership. - Deliver measurable improvements in customer adoption, operational efficiency, and product differentiation. Qualifications - 7+ years of Product Management experience leading enterprise SaaS or B2B software products. - Demonstrated success owning complex product roadmaps and multi-product initiatives. - Strong experience translating strategy into execution through prioritization, roadmap planning, and delivery management. - Proven ability to lead cross-functional teams in fast-moving environments. - Experience simplifying complex operational workflows into intuitive software solutions. - Outstanding communication, stakeholder management, and executive presentation skills. - Strong customer discovery experience with the ability to translate customer feedback into differentiated product strategy. Preferred Qualifications - Experience in K-12 transportation, public transit, mobility, logistics, workforce management, or operational technology. - Experience building SaaS platforms or AI-enabled software products. - Familiarity with dispatch, payroll, workforce scheduling, communications, or transportation operations. - Experience working across multiple connected software products or platform modernization initiatives. - Experience partnering with executive leadership on strategic product initiatives. Our A-Player Attributes - Drives Results Relentlessly - Owns It - Inspires and Elevates Others - Thinks Critically, Acts Decisively - Communicates with Impact - Obsessed with Growth - Raises the Standard - Coachable Why Join Transit Technologies? - You'll help shape products that directly impact how millions of people move every day. - This role offers the opportunity to own strategically important products serving the K-12 transportation market. - Shape the future of Workforce Management within TransitOS. - Influence company strategy through close partnership with executive leadership. - Build innovative software that improves transportation operations across North America. - Join a collaborative, fast-growing technology company where product leaders have real ownership and measurable impact. Equal Opportunity Employer Transit Technologies is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every employee has the opportunity to thrive.

Role Description We are seeking a Senior Manager, Growth Marketing to help build and scale a high-performing demand generation engine across Transit Technologies. This leader will own growth programs that drive awareness, qualified pipeline, conversion, and revenue across multiple products, buyer personas, and market segments. - Develop and execute integrated growth programs that generate qualified pipeline across products and target markets. - Build campaigns aligned to business priorities, audience needs, buyer journeys, and revenue goals. - Execute multi-channel programs including: - Email marketing - Paid media - Webinars - Content syndication - Landing pages - Digital campaigns - Partner marketing initiatives - Serve as the primary business owner for external marketing agencies. - Own key growth metrics, including: - Marketing Qualified Leads (MQLs) - Sales Qualified Leads (SQLs) - Pipeline contribution - Conversion rates - Cost per lead - Cost per opportunity - Campaign-influenced revenue - Return on marketing investment - Partner with Product Marketing, Sales, Marketing Operations, Content, and Creative teams. - Collaborate closely with Marketing Operations on: - Attribution - Automation - Lead routing - Campaign measurement - Reporting - Segmentation - Lifecycle optimization - Deliver clear performance reporting and actionable recommendations. Qualifications - 6–9 years of experience in growth marketing, demand generation, performance marketing, or B2B campaign leadership. - Demonstrated success driving measurable pipeline and revenue outcomes. - Experience managing external agencies and performance marketing partners. - Strong understanding of B2B SaaS or technology marketing. - Experience collaborating across Sales, Product Marketing, Operations, and Creative teams. - Excellent analytical and problem-solving skills. - Strong project management capabilities. - Exceptional communication skills. Requirements - Extensive hands-on experience with HubSpot and Salesforce. - Experience with modern marketing analytics and attribution tools. - Experience in transit, mobility, transportation, public sector, or adjacent industries. - Account-based marketing or segment-based marketing experience. - Experience supporting multi-product organizations. Benefits - High-impact role with significant ownership. - Opportunity to influence company growth strategy. - Exposure across multiple products and markets. - Collaborative executive leadership team. - Fast-growing mobility technology organization. - Ability to shape the future of demand generation within the company. - Remote-first flexibility. - Competitive compensation and benefits.

Role Description Transit Technologies is seeking an exceptional Senior Product Manager – Salesforce Platform to own and transform our Salesforce ecosystem across the enterprise. This role will serve as the single-threaded owner of Salesforce, responsible for defining the vision, roadmap, governance, and execution of a scalable CRM and revenue systems architecture spanning Sales Cloud, Revenue Cloud, Service Cloud, and all associated integrations. You will partner closely with Revenue Operations, Sales, Marketing, Finance, Customer Success, and Engineering to evolve Salesforce from a developing environment into a mature, trusted, enterprise system of record. This role is central to how Transit Technologies drives: - Forecasting accuracy - Pipeline visibility - Revenue intelligence - Operational efficiency - Go-to-market alignment You will operate at the intersection of product management, revenue operations, systems architecture, and data strategy — building the foundation that enables the business to scale. What You’ll Own - Salesforce Platform Strategy & Ownership - Own the end-to-end Salesforce platform vision, strategy, and roadmap across Sales Cloud, Revenue Cloud, and Service Cloud. - Define Salesforce as the enterprise system of record supporting growth and GTM strategy. - Establish platform governance, standards, and scalable architecture principles. - Drive prioritization of enhancements, technical debt reduction, and platform maturity initiatives. - Lead build vs. buy decisions for Salesforce-native capabilities and third-party solutions. - Revenue Operations & Go-To-Market Enablement - Partner with Revenue Operations, Sales, Marketing, and Finance to translate business needs into scalable system solutions. - Optimize lead-to-opportunity, quote-to-cash, and customer lifecycle workflows. - Improve forecasting accuracy, pipeline visibility, and revenue reporting. - Enable GTM teams with automation, insights, and tools that increase productivity and efficiency. - Support alignment between commercial strategy and system design. - Data Governance & Platform Integrity - Own Salesforce data quality, governance, and lifecycle management. - Define standards for data structure, deduplication, enrichment, and validation. - Establish KPIs to measure data health, adoption, and system performance. - Ensure accurate reporting, dashboards, and executive visibility. - Drive consistency across all CRM data inputs and downstream systems. - Integrations & Enterprise Systems Architecture - Own Salesforce integrations across HubSpot, Sage Intacct, Gong, and other GTM and financial systems. - Ensure seamless data flow across lead management, revenue operations, and financial systems. - Partner with Engineering to design scalable, secure, and reliable integrations. - Rationalize overlapping tools and reduce system redundancy. - Establish integration governance, monitoring, and reliability standards. - Delivery, Execution & Platform Evolution - Translate business requirements into clear product priorities and execution plans. - Partner with Salesforce Admins, Engineering, and vendors to deliver enhancements. - Manage a prioritized backlog balancing quick wins and long-term platform investment. - Drive cross-functional planning and execution discipline. - Ensure timely and high-quality delivery of platform improvements. - Adoption, Change Management & Enablement - Drive Salesforce adoption across the organization through structured enablement and training. - Serve as the primary Salesforce subject matter expert across the business. - Lead change management for new workflows, features, and system enhancements. - Build trust through consistency, transparency, and delivery excellence. - Continuously improve user experience and system usability. Who Thrives Here We are looking for leaders who consistently perform at an exceptional level. The individuals who succeed at Transit Technologies share a common set of characteristics: - Drives Results Relentlessly - Owns It - Inspires and Elevates Others - Thinks Critically and Acts Decisively - Communicates with Impact - Obsessed with Growth - Raises the Standard - Coachable What You’ll Bring - 7+ years of experience in Product Management, Salesforce Platform Management, Revenue Systems, or CRM ownership roles. - Proven success owning and scaling Salesforce in a growing or low-maturity environment. - Demonstrated experience cleaning up fragmented CRM implementations and building scalable systems. - Deep expertise in Sales Cloud with familiarity across Revenue Cloud and Service Cloud. - Experience integrating Salesforce with tools such as HubSpot, Sage Intacct, Gong, or similar systems. - Strong understanding of CRM architecture, data governance, and GTM processes. - Experience working closely with Revenue Operations, Sales, Marketing, and Finance stakeholders. - Strong stakeholder management, communication, and execution skills. - Background in B2B SaaS, enterprise software, or high-growth technology environments preferred. - Salesforce certifications (Admin, Advanced Admin, or equivalent) preferred. Why Join Transit Technologies - This is a foundational platform role at the center of how Transit Technologies scales. - You will define how revenue systems operate across a rapidly growing enterprise software platform. - You will have direct impact on forecasting accuracy, operational efficiency, and go-to-market execution. - You will partner with leaders across Product, Revenue, Finance, and Engineering to build a unified system of truth. - This is an opportunity to take ownership of a critical enterprise platform and shape how a scaling company operates. - If you are a systems-minded product leader who thrives in ambiguity, complexity, and transformation, this is your opportunity to build something enduring.

Role Description Transit Technologies is seeking an exceptional Senior Product Manager – Salesforce Platform to own and transform our Salesforce ecosystem across the enterprise. This role will serve as the single-threaded owner of Salesforce, responsible for defining the vision, roadmap, governance, and execution of a scalable CRM and revenue systems architecture spanning Sales Cloud, Revenue Cloud, Service Cloud, and all associated integrations. You will partner closely with Revenue Operations, Sales, Marketing, Finance, Customer Success, and Engineering to evolve Salesforce from a developing environment into a mature, trusted, enterprise system of record. This role is central to how Transit Technologies drives forecasting accuracy, pipeline visibility, revenue intelligence, operational efficiency, and go-to-market alignment. You will operate at the intersection of product management, revenue operations, systems architecture, and data strategy — building the foundation that enables the business to scale. What You’ll Own - Salesforce Platform Strategy & Ownership - Own the end-to-end Salesforce platform vision, strategy, and roadmap across Sales Cloud, Revenue Cloud, and Service Cloud. - Define Salesforce as the enterprise system of record supporting growth and GTM strategy. - Establish platform governance, standards, and scalable architecture principles. - Drive prioritization of enhancements, technical debt reduction, and platform maturity initiatives. - Lead build vs. buy decisions for Salesforce-native capabilities and third-party solutions. - Revenue Operations & Go-To-Market Enablement - Partner with Revenue Operations, Sales, Marketing, and Finance to translate business needs into scalable system solutions. - Optimize lead-to-opportunity, quote-to-cash, and customer lifecycle workflows. - Improve forecasting accuracy, pipeline visibility, and revenue reporting. - Enable GTM teams with automation, insights, and tools that increase productivity and efficiency. - Support alignment between commercial strategy and system design. - Data Governance & Platform Integrity - Own Salesforce data quality, governance, and lifecycle management. - Define standards for data structure, deduplication, enrichment, and validation. - Establish KPIs to measure data health, adoption, and system performance. - Ensure accurate reporting, dashboards, and executive visibility. - Drive consistency across all CRM data inputs and downstream systems. - Integrations & Enterprise Systems Architecture - Own Salesforce integrations across HubSpot, Sage Intacct, Gong, and other GTM and financial systems. - Ensure seamless data flow across lead management, revenue operations, and financial systems. - Partner with Engineering to design scalable, secure, and reliable integrations. - Rationalize overlapping tools and reduce system redundancy. - Establish integration governance, monitoring, and reliability standards. - Delivery, Execution & Platform Evolution - Translate business requirements into clear product priorities and execution plans. - Partner with Salesforce Admins, Engineering, and vendors to deliver enhancements. - Manage a prioritized backlog balancing quick wins and long-term platform investment. - Drive cross-functional planning and execution discipline. - Ensure timely and high-quality delivery of platform improvements. - Adoption, Change Management & Enablement - Drive Salesforce adoption across the organization through structured enablement and training. - Serve as the primary Salesforce subject matter expert across the business. - Lead change management for new workflows, features, and system enhancements. - Build trust through consistency, transparency, and delivery excellence. - Continuously improve user experience and system usability. Qualifications - 7+ years of experience in Product Management, Salesforce Platform Management, Revenue Systems, or CRM ownership roles. - Proven success owning and scaling Salesforce in a growing or low-maturity environment. - Demonstrated experience cleaning up fragmented CRM implementations and building scalable systems. - Deep expertise in Sales Cloud with familiarity across Revenue Cloud and Service Cloud. - Experience integrating Salesforce with tools such as HubSpot, Sage Intacct, Gong, or similar systems. - Strong understanding of CRM architecture, data governance, and GTM processes. - Experience working closely with Revenue Operations, Sales, Marketing, and Finance stakeholders. - Strong stakeholder management, communication, and execution skills. - Background in B2B SaaS, enterprise software, or high-growth technology environments preferred. - Salesforce certifications (Admin, Advanced Admin, or equivalent) preferred. Benefits - This is a foundational platform role at the center of how Transit Technologies scales. - You will define how revenue systems operate across a rapidly growing enterprise software platform. - You will have direct impact on forecasting accuracy, operational efficiency, and go-to-market execution. - You will partner with leaders across Product, Revenue, Finance, and Engineering to build a unified system of truth. - This is an opportunity to take ownership of a critical enterprise platform and shape how a scaling company operates. - If you are a systems-minded product leader who thrives in ambiguity, complexity, and transformation, this is your opportunity to build something enduring.

Role Description Transit Technologies is seeking an exceptional Vice President of Managed & Professional Services to lead one of the most important enterprise initiatives underway across our portfolio. Reporting directly to the Chief Operating Officer, this executive will unify Managed Services and Professional Services across multiple operating companies, creating a scalable delivery organization that accelerates growth, improves client outcomes, expands margins, and establishes the operational foundation for the company's next phase of growth. This role combines strategy, operational leadership, organizational transformation, AI innovation, revenue ownership, and executive influence. The successful candidate will be a builder, operator, and change agent who thrives in fast-moving environments and is energized by creating lasting impact. What You'll Own - Enterprise Services Strategy & Growth - Define and execute a unified Managed and Professional Services strategy across the Transit Technologies portfolio. - Own services revenue growth, profitability, utilization, and operational performance. - Develop scalable service offerings, packaging strategies, and pricing models that increase customer value and recurring revenue. - Partner with Sales, Product, and Customer Success leaders to position services as a strategic growth engine and competitive differentiator. - Build and manage a predictable services revenue pipeline while providing executive-level reporting and insights. - Organizational Transformation & HoldCo Integration - Lead the evolution from legacy operating company structures into a unified enterprise services organization. - Drive adoption of common standards, governance, delivery methodologies, and operational processes across the portfolio. - Align leaders and teams around a shared operating vision while preserving the agility required to serve diverse markets. - Establish governance frameworks that provide visibility into delivery performance, resource capacity, customer outcomes, and operational risk. - Managed Services Leadership - Oversee Managed Services delivery, including SLA performance, customer health monitoring, escalation management, and operational excellence. - Standardize delivery processes, reporting, staffing models, tooling, and service governance. - Improve utilization, reduce cost-to-serve, and expand margins through operational discipline and continuous improvement. - Partner closely with Customer Success leadership to ensure seamless coordination between managed services delivery, customer retention, expansion, and long-term account health. - Professional Services Leadership - Scale and standardize implementation, deployment, project governance, quality assurance, and resource management practices. - Improve project profitability, customer outcomes, and speed-to-value. - Create repeatable delivery playbooks and methodologies that can be leveraged across multiple products and business units. - Build capacity planning models that support revenue growth without proportional increases in headcount. - AI-Driven Operational Excellence - Champion the adoption of AI-enabled tools and workflows throughout the services organization. - Identify opportunities to automate manual work, improve service quality, increase scalability, and protect margins. - Partner with Product, Technology, and AI leaders to deploy innovative service delivery capabilities. - Develop and execute a strategy that leverages AI to increase organizational productivity, reduce dependency on manual processes, and enable scalable growth without proportional increases in headcount. - Establish a roadmap for AI-enabled productivity and operational maturity across Managed and Professional Services. - Leadership & Talent Development - Build, develop, and retain a high-performing services leadership team. - Create a culture of accountability, ownership, learning, and continuous improvement. - Establish talent assessment and performance management processes that identify top performers, address skill gaps, and manage underperformance with consistency and urgency. - Develop workforce strategies that balance strategic hiring, operational efficiency, and AI-enabled productivity. - Executive Partnership - Serve as a key member of the COO's leadership team. - Contribute to enterprise operating reviews, strategic planning, executive leadership discussions, and board-level reporting. - Partner closely with Finance to ensure accurate services forecasting, revenue recognition, margin management, cost tracking, and operational reporting. - Partner with Legal, Sales, Product, Engineering, and Customer Success leaders to drive profitable growth and exceptional customer outcomes. - Present operational and financial performance metrics to executive leadership, board stakeholders, and private equity partners. Qualifications - 12+ years of progressive leadership experience in Managed Services, Professional Services, Customer Delivery, or technology-enabled services organizations. - Demonstrated success leading large-scale organizational transformation, integration, merger, acquisition, or operational change initiatives. - Proven track record of growing services revenue while improving profitability, utilization, customer outcomes, and operational efficiency. - Experience owning or significantly influencing a services P&L. - Strong change management expertise, including stakeholder alignment, communication planning, organizational adoption, and cultural transformation. - Experience building scalable service delivery playbooks, resource management frameworks, utilization models, and capacity planning processes. - Practical experience implementing or evaluating AI-enabled solutions to improve operational performance and service delivery. - Strong financial and business acumen with experience managing revenue, margins, forecasting, and operational metrics. - Experience presenting operational and financial performance to executive leadership teams, boards, and private equity stakeholders. - Exceptional leadership, communication, influence, and team-building skills. - Experience serving mobility, transportation, transit, public sector, government technology, SaaS, enterprise software, or adjacent markets is highly desirable. Benefits - Shape the future operating model for Managed and Professional Services across the enterprise. - Lead a transformational initiative with enterprise-wide visibility and impact. - Partner directly with the COO, executive leadership team, board stakeholders, and private equity ownership. - Drive meaningful revenue growth and margin expansion. - Lead the adoption of AI-enabled service delivery capabilities. - Build a high-performing organization that creates measurable value for clients and the business. - Leave a lasting impact on a company entering its next stage of growth.

Role Description Transit Technologies is seeking an experienced, business-minded General Counsel to serve as the company’s first dedicated in-house legal leader. This role will oversee legal matters across the Transit Technologies enterprise, with a strong emphasis on: - Public-sector-focused commercial contracting - Centralized legal support for operating companies The General Counsel will enable a platform model by establishing consistent legal standards, contract frameworks, and risk guidelines while remaining responsive to public agency procurement, long sales cycles, and regulated environments. In addition to commercial contracts, the General Counsel will play a key role in: - Mergers and acquisitions - Corporate governance - Compliance - Enterprise risk management This is a highly cross-functional role that partners closely with executive leadership, Finance, Sales, Product, People Operations, and OpCo leaders. Qualifications - Juris Doctor (JD) from an accredited law school and admission to practice law in at least one U.S. jurisdiction, in good standing. - 8+ years of relevant legal experience, with a mix of in-house and/or law firm experience preferred. - Strong background in commercial contracting for enterprise software, SaaS, or technology-enabled services companies. - Experience supporting mergers and acquisitions, including due diligence and transaction execution. - Practical, business-oriented mindset with the ability to balance risk management and commercial objectives. - Excellent negotiation, drafting, and communication skills. - Ability to operate independently while collaborating effectively across teams and leadership levels. Requirements - Draft, review, negotiate, and manage a wide range of commercial agreements with a strong emphasis on public-sector and quasi-public clients, including: - SaaS, perpetual license, and subscription agreements - Professional services, implementation, and support agreements - Amendments, renewals, and change orders tied to long-term agency contracts - Lead legal review of RFPs, RFQs, and procurement responses, including exceptions, redlines, and compliance matrices. - Negotiate and advise on public-sector-specific terms such as indemnification, limitation of liability, insurance, data ownership, audit rights, termination for convenience, and statutory requirements. - Draft and negotiate vendor, subcontractor, and supplier agreements that support regulated client environments. - Support and structure partner, reseller, and integration agreements, including those involving public agencies and third-party data or systems. - Develop and maintain standardized contract templates, clause libraries, and negotiation playbooks tailored to public-sector risk profiles. - Partner closely with Sales, Customer Success, and OpCo leadership to enable efficient deal execution while balancing legal risk and revenue objectives. - Provide legal support for M&A activity, including: - Due diligence review and risk assessment - Drafting and negotiating transaction documents (LOIs, purchase agreements, ancillary agreements) - Supporting post-acquisition integration from a legal and compliance perspective - Coordinate with external counsel, advisors, and internal stakeholders throughout transaction lifecycles. - Support corporate governance activities across Transit Technologies and its operating companies, including entity management, board materials, and corporate records. - Advise on compliance obligations relevant to public-sector-focused enterprise software companies, including: - Data privacy and data protection (e.g., state privacy laws, CJIS-adjacent concepts, agency data handling) - Information security and contractual security requirements - Accessibility and regulatory standards commonly required by public agencies - Support compliance with procurement, ethics, and conflict-of-interest requirements applicable to government and transit agency clients. - Assist with policy development related to data governance, contract approvals, records retention, and risk management. - Identify, assess, and manage legal and regulatory risks across the organization. - Oversee the use of outside counsel, including selection, budgeting, and performance management. - Support insurance, claims management, and responses to disputes or litigation, as needed. - Establish and improve legal processes, tools, and workflows that scale with company growth. - Serve as a trusted legal advisor to executive leadership and operating company leaders, with a practical, solution-oriented approach. - Advise Product and Engineering teams on legal considerations related to roadmap decisions, data usage, integrations, and AI-enabled features in regulated client environments. - Support People Operations on employment-related matters, policies, and employee relations, in coordination with external counsel as needed. - Educate internal teams—particularly Sales, Implementation, and Customer Success—on public-sector contracting norms, risk tradeoffs, and legal best practices. - Help balance consistency and flexibility across operating companies, enabling scale while respecting differences in products, clients, and markets. Benefits - Opportunity to help shape the legal foundation of a growing, multi-company enterprise at the intersection of technology and transportation. - Broad exposure and real influence in building scalable legal frameworks that support innovation and growth. - Valued thoughtful leadership, clear communication, and ownership.

Role Description Hands-on day-to-day management of the accounting functions for the holding company and various subsidiaries, including: - Accounting - Treasury - Purchasing - Payroll - Accounts Receivable/Collections - Accounts Payable Essential duties and responsibilities include: - Oversee compilation, preparation and review of holding company financial statements; oversee accounting process, including monthly close process & account reconciliations. - Manage daily cash and banking requirements and forecast cash position working with FP&A team. - Act as primary banking administrator for all bank relationships, including credit cards. - Oversee the expense reporting and control process, including corporate credit card program. - Research technical accounting issues and prepare or review related memos. - Provide advice and counsel to Senior Leadership team on finance and accounting matters. - Act as Co-administrator for accounting systems and lead implementation of Transit systems at acquired companies. - Manage intercompany transactions and monthly reconciliation process working with business unit accounting managers. Work with Controller to structure intercompany transactions for tax compliance needs. - Oversee payroll posting entries for various entities and work with HR Payroll team to resolve issues associated with each group. - Oversee Purchasing function & Remittance process to reduce costs and maximize value. - Oversee external audit activities and provide necessary information during review of financial statements and tax return completion. - Participate as available in acquisition due diligence and integrating accounting activities with acquired companies. - Communicate with all levels of management regarding fiscal policies and provide direction in the implementation of these policies. - Implement processes to improve departmental efficiency. - Develop strong working relationships with peers, business unit accounting managers and serve/support the needs of the business. - Develop strong working relationships with bank, Audit Firm, Tax firm and other outside service providers. - Recruit, train, supervise, coach, support and direct the Accounting department team as directed by the Controller. Qualifications - BA/BS in Business/Finance/Accounting with CPA is required. - Minimum 5+ years experience in accounting management, preferably in technology industry. - Prior experience with leading the accounting functions of a mid-size company. - Prior audit firm experience is preferred. - Strong, self-reliant personality with superior planning, budgeting, organizational, problem solving and analytical skills. - Excellent leadership skills to motivate others, build trust, and create a collaborative team. - Solid understanding of USGAAP. - Excellent interpersonal and communication skills to establish and maintain collaborative work relationships at all levels within the Company and with external business partners. - Ability to identify, delegate and supervise critical path tasks and ensure completion under established timelines. - Strong initiative and desire to work in a team-oriented environment. Must be a self-starter with excellent time and project management skills. Excellent organizational and follow-through skills. - Expertise in Microsoft Excel, Word, and PowerPoint. Experience with Intacct preferred. - Ability to prioritize and multi-task. - Strength in researching, understanding and succinctly explaining complex transactions and business impact. - High degree of integrity to handle confidential assignments & interact with Senior Leadership. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Regularly required to talk and hear. - Frequently required to sit. - Occasionally required to stand, walk, and reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Remote working environment with up to 5% travel to subsidiaries.