Transit Technologies is a leading provider of software solutions for the transit and transportation industry, helping agencies and operators modernize operations, improve rider experience, and drive efficiency. Our suite covers the full spectrum of transit operations — including Transit Demand Response, Transit Fixed Route & On Demand, Transit Asset Management, Transit Safety, Workforce Management, and Charter Management.
Implementation Consultant
Location
Northern America
Posted
6 days ago
Salary
$65K - $75K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Implementation Consultant
Transit Technologies
Role Description TripShot is looking for an Implementation Consultant who thrives at the intersection of technology, client success, and project execution. In this role, you'll help organizations successfully launch and adopt the TripShot platform by: - Configuring software - Delivering engaging training - Supporting implementations - Partnering closely with Project Managers to ensure every deployment exceeds expectations You'll work directly with transit agencies, universities, employers, and transportation providers—helping them modernize operations while building trusted relationships that set the foundation for long-term customer success. Every implementation is different, making this an exciting opportunity for someone who enjoys learning, solving problems, collaborating across teams, and making a measurable impact. What You'll Do - Deliver Successful Implementations - Execute hands-on implementation activities that ensure successful client onboarding and adoption - Partner with Project Managers to support project plans, milestones, deliverables, and implementation schedules - Configure and validate client environments based on operational requirements - Conduct readiness assessments and support every phase of implementation from discovery through go-live - Identify risks, issues, and dependencies while proactively working toward successful resolutions - Become a Trusted Client Advisor - Develop a deep understanding of each client's transportation operations and business goals - Build trusted relationships with client stakeholders throughout the implementation lifecycle - Provide onsite and remote implementation support to ensure successful launches - Conduct post-implementation reviews and identify opportunities for continuous improvement - Deliver Exceptional Training - Lead engaging virtual and onsite training sessions for administrators, dispatchers, and end users - Help clients confidently adopt TripShot by reinforcing best practices and operational workflows - Create a positive implementation experience that drives long-term customer success and product adoption - Collaborate Across the Organization - Partner with Engineering, Product, Customer Success, Marketing, Support, and Professional Services teams - Maintain accurate implementation documentation within Salesforce, Monday.com, and internal systems - Support internal onboarding, process improvement initiatives, and knowledge sharing - Stay current on TripShot product enhancements, mobility trends, and emerging technologies Qualifications - Experience supporting software implementations, client onboarding, customer success, consulting, training, or similar client-facing technology roles - Strong understanding of implementation coordination and project execution fundamentals - Excellent verbal, written, presentation, and client-facing communication skills - Experience delivering software demonstrations, training, or user education - Strong organizational skills with exceptional attention to detail - Excellent analytical, troubleshooting, and problem-solving abilities - Ability to manage multiple priorities in a fast-paced, evolving environment - Experience working independently while collaborating effectively across cross-functional teams - Proficiency with Microsoft Office, Salesforce or similar CRM platforms, Monday.com (or comparable project management tools), Slack, and virtual meeting platforms - Willingness to travel up to 20% Preferred Qualifications - Experience implementing enterprise SaaS solutions - Transportation, transit, mobility, logistics, or technology industry experience - Experience configuring software platforms and validating system requirements - Experience working with Project Management or Professional Services organizations - Passion for improving mobility and creating better transportation experiences Benefits - Fast-paced, collaborative work environment - Opportunity to solve meaningful challenges - Visible impact on communities - Empowerment with autonomy - Encouragement of continuous learning - Support for professional growth Equal Employment Opportunity Transit Technologies is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.
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HubSpot Implementation Specialist
PavagoPavago specializes in connecting businesses with top-tier offshore talent in operations, sales, and marketing, offering a comprehensive recruitment solution designed to reduce cost
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Apply today and help organizations unlock the full potential of the HubSpot platform.
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IT Implementation Specialist
SSPSSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
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