SERHANT.

• Prepare journal entries, accruals, prepaid schedules, amortization entries, and reconciliations across multiple entities. • Support month-end, quarter-end, and year-end close processes. • Maintain balance sheet reconciliations and investigate discrepancies proactively. • Assist with audit support schedules, reporting deliverables, and internal control documentation. • Manage high-volume intercompany revenue and expense allocations and reconciliations. • Support brokerage transaction accounting, commission activity, and revenue reconciliations. • Ensure accurate entity coding and transaction-level accounting across brokerage and operational entities. • Assist with onboarding new markets, states, and entities into accounting workflows. • Identify opportunities for automation, process improvement, and operational efficiencies. • Support accrual-based revenue recognition implementation and scalable accounting procedures. • Partner cross-functionally with Brokerage, Treasury, Operations, and Finance teams on projects and analysis.

• Define and maintain product roadmaps aligned with business priorities, operational goals, and user needs • Partner with leadership to identify opportunities that improve efficiency, scalability, adoption, and user experience across internal platforms • Own the full product lifecycle from discovery and requirements gathering through launch, iteration, and optimization • Balance short-term execution needs with long-term product strategy and platform scalability • Establish and monitor product success metrics tied to adoption, operational impact, and workflow efficiency • Conduct user interviews, workflow analysis, and stakeholder discovery sessions to identify pain points and product opportunities • Translate operational challenges and business objectives into clear product • Prioritize initiatives based on business impact, user value, technical feasibility, and organizational goals • Develop detailed user stories, acceptance criteria, and functional specifications for engineering teams • Validate product ideas through testing, experimentation, analytics, and user feedback before broader implementation • Serve as the primary liaison between business stakeholders, engineering teams, automation teams, and design partners • Lead sprint planning, backlog prioritization, and release coordination in partnership with engineering leadership • Remove blockers, facilitate decision-making, and ensure teams remain focused on high-impact deliverables • Communicate product priorities, timelines, tradeoffs, and updates clearly to both technical and non-technical stakeholders • Champion intuitive, user-centered product experiences that simplify workflows and improve advisor productivity • Identify inefficiencies within operational processes and collaborate with teams to implement scalable solutions • Monitor feature adoption, user behavior, and workflow performance to inform future product improvements • Identify opportunities to leverage AI and automation to improve operational efficiency and reduce manual work • Partner with engineering teams to evaluate, test, and implement AI-driven product features and workflows • Assess emerging technologies and tools for their practical business applications and long-term scalability • Support experimentation initiatives focused on improving productivity, service delivery, and user experience • Use product analytics, experimentation, and user insights to inform prioritization and product decisions • Define KPIs and reporting frameworks that measure feature effectiveness, adoption, and operational impact • Partner with technical teams to ensure proper event tracking, analytics instrumentation, and reporting visibility • Conduct analysis on user behavior, workflow trends, and feature performance to guide ongoing product strategy

Role Description We’re looking for a Senior Full-Stack Engineer who thrives across the stack and refuses to be boxed in. You move fluidly between frameworks - Next.js to Hono APIs to SvelteKit to Postgres - without friction or hand-holding. AI tools are part of your daily toolkit, and you write specs that make implementation straightforward. Responsibilities - Build and ship features across frontend and backend systems - Move seamlessly between Next.js, SvelteKit, and Hono depending on what the problem requires - Work with Postgres as the primary data layer, designing schemas and optimizing queries - Write TypeScript across the stack - React/Svelte on the frontend, Hono/Node.js services on the backend - Contribute Python services where appropriate - Write technical specifications that define APIs, data models, and UI behavior before coding - Use AI-assisted development tools to increase velocity and code quality - Collaborate with product and design to translate requirements into working software - Participate in code reviews, architecture discussions, and technical planning - Improve developer experience through tooling, documentation, and automation Qualifications - 5+ years of professional software engineering experience across frontend and backend - Framework fluency - you pick up new frameworks quickly and don’t have strong allegiances; moving from Next.js to SvelteKit to Hono feels natural, not stressful - Strong TypeScript proficiency - it’s your primary language - Experience with multiple frontend frameworks (React, Svelte, Vue - you’re not married to one) - Familiarity with lightweight API frameworks like Hono, Express, or Fastify - Deep Postgres experience - you understand indexing, query optimization, and schema design - Familiarity with event-driven architectures and message queues - Heavy daily use of AI coding assistants - you’ve developed workflows that make you faster - Hands-on experience with frontier LLMs beyond surface-level prompting - A spec-driven approach - you define what you’re building with precision before you start - Experience with Expo/React Native - Background with GraphQL, serverless architectures, or ClickHouse - Background in real estate, marketplaces, or consumer products - Contributions to internal tooling or developer productivity Skills - Relentlessly curious - you dig into new tools and technologies before they have comprehensive documentation - High agency - you don’t wait for permission or detailed instructions; you figure things out and drive forward - Comfortable with ambiguity - you can pick up bleeding-edge LLM tools and make them productive without hand-holding - Framework-agnostic - you see frameworks as tools, not identities; learning a new one is Tuesday, not a career change - Self-directed - you identify what needs to be done and do it

Role Description We are seeking a detail-oriented Transaction Specialist to play a crucial role in ensuring smooth, compliant transactions across our team. In this role, you will manage transaction workflows end-to-end, including document compliance, commission processing, and agent support. You will serve as a key partner to agents, guiding them through systems, processes, and requirements while ensuring accuracy and timeliness at every stage of the transaction lifecycle. This role requires a strong understanding of compliance, financial accuracy, and internal systems, along with the ability to proactively identify issues and drive solutions. Key Responsibilities - Transaction & Compliance Management - Review, audit, and manage transaction files to ensure compliance with brokerage and state-specific requirements. - Maintain accuracy across all deal stages, demonstrating a strong understanding of transaction statuses and workflows. - Identify and resolve missing or incorrect documentation that may delay closing or commission processing. - Independently complete compliance reviews within SkySlope, ensuring files meet all required standards. - Apply a deep understanding of company policies, regional requirements, and escalation paths (including Broker of Record involvement). - Commission Processing & Financial Accuracy - Queue, review, and process commissions with a high degree of accuracy and accountability. - Audit commission structures including splits, referral fees, transaction fees, and co-broke agreements. - Identify and flag discrepancies such as missing splits, deposit mismatches, and incorrect GCI calculations. - Validate commission data against compliance documentation and financial records. - Generate CDAs, support escrow release processes, and ensure proper payment readiness. - Agent Support & Communication - Serve as a primary point of contact for agents, providing timely and accurate support on transaction status, submissions, and payment timelines. - Proactively communicate with agents to resolve outstanding items required to close transactions. - Manage and respond to a shared inbox, ensuring all assigned communications are addressed by end of day. - Tag and route inquiries appropriately across internal teams based on ownership and subject matter. - Systems & Process Expertise - Act as a subject matter expert in transaction and commission platforms, including Total Brokerage and SkySlope. - Maintain detailed notes within transaction records, documenting agent communications and internal escalations. - Utilize internal tools such as deposit logs to investigate pending funds and transaction discrepancies. - Operational Excellence & Workflow Optimization - Manage a high volume of transactions across multiple stages. - Self-prioritize tasks and operate independently with minimal oversight in a fast-paced environment. - Demonstrate strong attention to detail and accuracy aligned with internal quality thresholds. - Identify inefficiencies in workflows and proactively implement scalable improvements. - Collaborate cross-functionally with Agent Finance, Accounting, and Brokerage Operations. - Support ongoing training and knowledge-sharing initiatives to improve team efficiency and agent experience. Qualifications - Bachelor’s degree in Finance, Accounting, Business, or related field preferred. - 3-5 years of experience processing real estate transactions. - SkySlope experience preferred. - Experience with real estate transactions in California. - Real Estate license a plus. Skills & Competencies - Exceptional attention to detail in auditing documents and financial data. - Strong analytical and problem-solving skills. - Excellent written and verbal communication skills. - High level of customer service and responsiveness. - Advanced proficiency in Excel (pivot tables, lookups, etc.). - Strong organizational and time management skills with ability to manage multiple priorities. - Ability to quickly learn new systems and adapt to evolving processes. - Self-starter with the ability to work independently and drive results. Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. The national base pay range for this position within the United States is $70,000.00 - $80,000 USD. Your Location This position is remote eligible for candidates located on the West Coast. The role may include occasional work at a SERHANT. office or attendance at offsites, as agreed to with your manager. While the position is remote eligible, you must live within the United States. Hiring Statement SERHANT. is committed to providing a workplace free from discrimination or harassment. We expect every member of the SERHANT. community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Recruiting Fraud Notice Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to prompt you to pay a fee for services related to recruitment or training. SERHANT. does not charge any application, processing, or training fee at any stage of the recruiting or hiring process. Visa Sponsorship Notice Thank you for your interest in working with us! At this time, we are not able to offer H-1B visa or any other work authorization sponsorship. To be considered for any of our open roles, candidates must be currently authorized to work in the United States without the need for sponsorship now or in the future.

• Design end-to-end experiences across mobile app, web, and internal dashboard environments • Build and maintain scalable design systems in Figma that accelerate product development • Create wireframes, user flows, prototypes, and polished UI designs ready for engineering implementation • Transform operational and data-heavy workflows into clear, actionable interfaces • Rapidly iterate on concepts, feedback, and evolving product requirements in a lean development environment • Leverage AI-enabled tools and evolving technologies to streamline workflows, accelerate design iteration, and contribute to scalable product development processes • Own projects independently while maintaining close collaboration with stakeholders across departments • Partner with engineering to ensure high-quality implementation and strong UX consistency • Work collaboratively with leadership, product managers, and developers in an iterative product development process • Foster a culture of thoughtful, user-centered design across the organization • Support and help elevate overall design quality, systems thinking, and workflow consistency as the team scales.

• Design and produce high-quality marketing and branding assets across digital and print, including social, email, presentations, brochures, signage, and event materials • Support agents, listings, and new developments with full lifecycle marketing, from concept and branding through execution and ongoing campaigns • Lead and contribute to new development projects, including pitch materials, brand identity, website design, and launch assets • Develop brand identities and contribute to brand positioning for agents and Signature listings • Present and communicate creative concepts clearly to internal and external stakeholders • Collaborate cross-functionally with internal teams and external partners, particularly on new development initiatives • Execute within established templates, frameworks, and service tiers while maintaining a high standard of design quality and consistency • Build, maintain, and evolve the corporate template library • Support or participate in internal workshops and presentations on branding, marketing, and design • Manage priorities effectively, consistently meeting deadlines with minimal revisions • Explore and apply AI tools to improve efficiency and expand creative output • *The company reserves the right to add or change duties at any time.

Role Description We are seeking a motivated and detail-oriented individual to join our dynamic S.MPLE Department as an Advisor focused on Agent Onboarding. This position plays a key role in welcoming new agents to the SERHANT. ecosystem, guiding them through onboarding, and ensuring early adoption of tools and services that lead to long-term success. - Assist in executing the onboarding process for new agents, ensuring a smooth and personalized experience. - Lead weekly group onboarding sessions for new agent cohorts. - Conduct 1:1 check-in calls with new agents during their first 90 days to reinforce training and offer guidance. - Track and manage agent learning outcomes to ensure measurable progress through onboarding milestones. - Become fully proficient in the SERHANT. ecosystem to provide support, answer questions, and resolve agent issues. - Support faster agent proficiency by encouraging early and effective adoption of key tools and systems. - Respond to agent inquiries promptly and professionally regarding technology, workflows, and expectations. - Contribute to enhancements of the onboarding roadmap based on agent feedback and department priorities. - Utilize internal AI tools and proprietary technology to create efficiencies in onboarding and support. - Assist in handling S.MPLE requests with high-quality deliverables and timely turnarounds. - Deliver outstanding customer service to create a welcoming and empowering experience for new agents. - Meet performance expectations and contribute to departmental goals and KPIs, including agent engagement, onboarding outcomes, S.MPLE adoption, and service quality benchmarks. - Participate in department meetings and cross-functional collaboration efforts to continuously improve the onboarding process. Qualifications - 1–3 years of experience in customer success, onboarding, training, or administrative support; real estate experience a plus. - Experience leading small groups or training sessions in a remote environment. - Strong communication skills with the ability to clearly explain systems and processes. - Comfort with using CRMs, digital platforms, and AI-driven tools in a fast-paced environment. - Strong organizational skills with a proactive mindset and attention to detail. - Comfortable managing multiple agent relationships and follow-ups concurrently. - Experience working remotely and independently while remaining highly collaborative. - Available to work full-time, 40 hours per week, Monday–Friday, 9AM–5P to support SERHANT. markets. Skills - Empathetic, people-first communicator who builds trust easily. - Organized and responsive, with a natural ability to multitask. - Confident presenter who can lead group sessions with clarity and high-energy. - Strong sense of accountability and a desire to continuously improve. - Excited by technology and process improvement, particularly in a fast-moving startup-like environment. Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. The national base pay range for this position within the United States is $70,000.00 USD. Your Location This position is remote eligible. The role may include occasional work at a SERHANT. office or attendance at offsites, as agreed to with your manager. While the position is remote eligible, you must live within the United States. Hiring Statement SERHANT. is committed to providing a workplace free from discrimination or harassment. We expect every member of the SERHANT. community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Recruiting Fraud Notice Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to prompt you to pay a fee for services related to recruitment or training. SERHANT. does not charge any application, processing, or training fee at any stage of the recruiting or hiring process. Visa Sponsorship Notice Thank you for your interest in working with us! At this time, we are not able to offer H-1B visa or any other work authorization sponsorship. To be considered for any of our open roles, candidates must be currently authorized to work in the United States without the need for sponsorship now or in the future.

About SERHANT. SERHANT. is the most followed real estate brand in the world, calibrated for the marketplace of tomorrow, delivering proven results for buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else. About the Role We are seeking a highly motivated and results-driven Strategic Growth Manager to join our team and specialize in sourcing and selecting top-performing real estate agents. As a Real Estate Agent Recruiter, you will play a crucial role in identifying, attracting, and onboarding talented agents who can thrive in the competitive real estate industry. Your primary responsibility will be to build a pipeline of skilled agents and assist in expanding our team's presence. The ideal candidate will possess excellent communication skills, a deep understanding of the local real estate market, and a passion for connecting with exceptional real estate professionals. Responsibilities - Talent Sourcing: Utilize targeted channels (online platforms, industry networks, real estate associations, etc.) to actively source and attract experienced and aspiring real estate agents - Candidate Screening: Review resumes, portfolios, and applications to evaluate candidates' qualifications, track records, and suitability for our team - Interviewing and Assessment: Conduct comprehensive interviews, either through video conferencing or in-person, to assess candidates' skills, market knowledge, sales abilities, and cultural fit within our organization - Relationship Building: Develop and maintain strong relationships with real estate professionals to understand their career goals, market expertise, and potential fit with our team - Collaboration with Sales Managers: Work closely with sales managers to understand team needs, develop effective recruitment strategies, and establish clear expectations for real estate agents - Market Knowledge: Stay updated on current real estate market trends, property developments, and industry changes - Networking and Events: Attend industry networking events, career fairs, and community gatherings to establish connections with potential real estate agents and promote our company's reputation as an employer of choice - Employer Branding: Effectively articulate our company's value proposition, culture, and growth opportunities to attract and retain top real estate talent - Onboarding and Training: Facilitate the onboarding process for new real estate agents, ensuring they have the necessary resources, training, and support to succeed in their roles - Compliance: Ensure compliance with all relevant real estate regulations, licensing requirements, and company policies throughout the recruitment and onboarding processes - *The company reserves the right to add or change duties at any time. Qualifications - Bachelor's degree in business administration, Real Estate, or a related field (or equivalent work experience) - Proven experience as a Real Estate Agent Recruiter, specializing in sourcing and selecting professionals and meeting/exceeding goals - required - Deep knowledge of the real estate market, including key neighborhoods, property types, and market dynamics - Excellent understanding of real estate agent qualifications, licensing requirements, and industry-specific skills - Strong networking skills and the ability to build and maintain relationships with real estate agents and industry stakeholders - Exceptional communication and interpersonal skills, with the ability to engage with candidates at all levels - Microsoft Office and Outlook - Proficient in using applicant tracking systems (ATS) and other recruitment software - Ability to handle sensitive and confidential information with professionalism and integrity - Demonstrated ability to work both independently and collaboratively within a team - A positive attitude, adaptability, and resilience in a competitive and fast-paced environment - Preference will be given to those living in Illinois, but general Midwest locations are encouraged to apply Skills - Excellent verbal and written communication - Active Listening - Judgement and decision making - Critical thinking - Service Orientation - Coordination Hiring Statement SERHANT. is committed to providing a workplace free from discrimination or harassment. We expect every member of the SERHANT. community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and staff. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome. Recruiting Fraud Notice Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to prompt you to pay a fee for services related to recruitment or training. SERHANT. does not charge any application, processing, or training fee at any stage of the recruiting or hiring process. All genuine job openings will be posted here on on our Careers page or Linkedin, and all communications from the SERHANT. recruiting team and/or hiring managers will be from an @serhant.com email address. Visa Sponsorship Notice Thank you for your interest in working with us! At this time, we are not able to offer H-1B visa or any other work authorization sponsorship. To be considered for any of our open roles, candidates must be currently authorized to work in the United States without the need for sponsorship now or in the future.

• Talent Sourcing: Utilize targeted channels (online platforms, industry networks, real estate associations, etc.) to actively source and attract experienced and aspiring real estate agents • Candidate Screening: Review resumes, portfolios, and applications to evaluate candidates' qualifications, track records, and suitability for our team • Interviewing and Assessment: Conduct comprehensive interviews, either through video conferencing or in-person, to assess candidates' skills, market knowledge, sales abilities, and cultural fit within our organization • Relationship Building: Develop and maintain strong relationships with real estate professionals to understand their career goals, market expertise, and potential fit with our team • Collaboration with Sales Managers: Work closely with sales managers to understand team needs, develop effective recruitment strategies, and establish clear expectations for real estate agents • Market Knowledge: Stay updated on current real estate market trends, property developments, and industry changes • Networking and Events: Attend industry networking events, career fairs, and community gatherings to establish connections with potential real estate agents and promote our company's reputation as an employer of choice • Employer Branding: Effectively articulate our company's value proposition, culture, and growth opportunities to attract and retain top real estate talent • Onboarding and Training: Facilitate the onboarding process for new real estate agents, ensuring they have the necessary resources, training, and support to succeed in their roles • Compliance: Ensure compliance with all relevant real estate regulations, licensing requirements, and company policies throughout the recruitment and onboarding processes

• Actively engage with Agents on a day-to-day basis to assist in their daily workflow regarding task completion. • Contribute to month over month increased Agent adoption and engagement by a minimum 10% when it comes to S.MPLE usage. • Manage 60+ incoming Agent requests effectively with accuracy and high-quality deliverables. • Maintain all departmental Service Level of Agreements when it comes to Agent communication and turnaround times. • Perform onboarding procedures for new S.MPLE Agents. • Leverage internal and external AI tools and technology that are provided. • Act as the Quality Control checkpoint before delivering an Agent their requested items. • Database Management: Maintain and update databases, ensuring accurate and timely entry of information and generate reports as required. • Collaborate with the brokerage team on agent onboarding, starting day one, to help establish efficient daily habits with Agents. • Support VIP Agents and Teams to leverage their business growth. • Liaison effectively with internal departments to scale operations and problem solve. • Write departmental standard operating procedures that are repeatable and scalable. • Responsible for staying up to date on real estate trends and competitive offerings, to refine strategies and suggest improvements to our service offerings. • Ensure compliance with all real estate regulations, company policies, industry best practices, including data protection and confidentiality requirements. • Maintain professional and technical knowledge of SERHANT. ecosystem tools, resources, and technology. • Be solutions oriented and analyze challenges and offer practical solutions and provide problem-solving support for Agents, combining expertise with technology assistance when needed. • Monitor agent performance and identify opportunities for enhanced efficiency to align with goals and department KPIs • Collaboratively work with the S.MPLE department head to align towards annual OKRs and KPIs. • Participate in company training on skills improvement with respect to internal systems, resources & technology. • *The Company reserves the right to add or change duties at any time.