Remote - Referral Board

Role Description As a Senior Payroll Implementation Specialist for the Netherlands and Belgium, you will own the end-to-end onboarding of new clients, bringing deep country expertise to every implementation and ensuring that every go-live is a success. You will work directly with clients, internal stakeholders, and payroll software providers — with full visibility and accountability across the implementation lifecycle. Qualifications - Several years of direct, hands-on payroll experience in the Netherlands, with solid legislative knowledge covering loonheffing, premies WW/ZW/WIA, Zorgverzekeringswet, and the 30% ruling. - Several years of direct, hands-on payroll experience in Belgium, including ONSS/RSZ, Dimona, DmfA quarterly cycles, and sector CLA structures. - Proven payroll implementation experience, including owning or significantly contributing to end-to-end projects from client kick-off through go-live. - Direct working experience with AFAS for Dutch payroll; experience with EasyPay for Belgian payroll is a strong advantage. - Strong communication skills for explaining payroll processes and compliance requirements to clients and stakeholders. - Structured mindset with strong problem-solving ability and attention to detail. - Experience with payroll reconciliations and parallel run validation. - Ability to adapt to a fast-paced, fully remote environment and default to action. - Constantly thinking of ways to improve and speed up your work. - You understand the need and value of working largely asynchronously. - Fluent written and spoken English; Dutch or French is a strong advantage. - Experience working remotely is not required but considered a plus. Requirements - Act as the true subject matter expert for the Netherlands and Belgium, covering both EOR and Global Payroll. - Attend sales calls as the Country Payroll SME when required. - Participate in sales handovers and client handover and kick-off calls. - Own the planning, execution, and monitoring of payroll implementation projects, ensuring timely and compliant delivery. - Own the full process from inception through parallel runs and the first month of live payroll before handing over to Payroll Operations. - Ensure that there is a complete record of all choices and configurations made throughout the implementation and that Payroll Operations have full visibility, including all SOPs required to fulfil business as usual. - Develop and maintain detailed project plans and timelines. - Serve as the primary point of contact for all stakeholders throughout the implementation, including the customer, internal teams, and payroll software providers. - Input and validate data directly in payroll software — AFAS for the Netherlands and EasyPay for Belgium. - Develop and implement standardised payroll processes, project plans, and procedures to ensure consistency and efficiency across implementations. - Support and mentor Payroll Generalists working alongside you during implementations. - Maintain focus on KPIs and SLAs throughout the implementation lifecycle. - Work with internal teams to improve the Remote platform, completing UAT testing and ensuring all changes are documented. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (we are async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.

Role Description As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You’re not just part of a team; you’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly. The Senior Lifecycle Specialist, Employee Relations & Transitions independently manages all employee exits for Remote's external employees with a focus on legal compliance, excellent quality and providing delightful customer service. Additionally, the specialist provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources. As part of a larger employee Lifecycle team, the Senior Specialist is also expected to drive process improvements and initiatives in line with Remote's strategic goals and values. Qualifications - Experience as an HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle. - Tertiary qualifications in HR/labour relations/employment law considered a plus. - Proven experience with a strong background in independently managing voluntary and involuntary exits (terminations) with care, sensitivity and legal compliance. - Understanding of employee relations principles, progressive discipline approaches, and workplace investigation fundamentals. - Ability to interpret and apply industrial instruments, analyze complex HR issues and apply problem-solving skills. - Superior communication, influencing, conflict management, and negotiation skills. - Business-level (advanced) proficiency in written and spoken English, with additional languages considered a plus. - Aptitude and appetite to innovate and optimize processes. - Efficiency in operations, with an awareness of the importance of thorough record-keeping and data integrity. - Tech-savvy, with the ability to successfully collaborate asynchronously on various tools. - Ability to work autonomously and cohesively in an international team in a fast-paced, asynchronous, remote environment. - Proactive and self-motivated with a strong sense of ownership and accountability. - Demonstrates strong automation and AI capabilities and AI fluency. Requirements - Manage and resolve complex end-to-end employee exits with minimal supervision across multiple international jurisdictions. - Provide sound and trusted guidance on key jurisdictions, managing clients' requests on various HR matters. - Independently lead and facilitate meetings with clients and external employees. - Influence and negotiate positive outcomes in complex terminations. - Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities. - Draft, tailor and administer all termination and supplementary documents with accuracy. - Process offboarding on Remote's internal HRIS platform. - Act as the first point of informal escalation as a trusted colleague. - Provide comprehensive guidance on Remote's Employee Relations resources. - Conduct thorough preliminary assessments of workplace concerns. - Track and monitor ongoing employee relations cases. - Be the subject-matter expert on all offboarding and first-level employee relations matters. - Actively identify opportunities for process improvements and automation. - Determine methods, procedures and standards on new assignments. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (we are async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.

Role Description This is an exciting time to join Remote and make a personal difference in the global employment space by joining our Employee Lifecycle team. As a Lifecycle Senior Specialist: Contract Management - Health and Safety Officer, you will be responsible for: - Organizing the implementation of activities related to the protection against occupational risks and prevention of these risks across several countries with a focus on Spain. - Identifying, engaging, and managing vendor partnerships. - Supporting Remote customers and their employees with their health and safety queries. - Rolling out policy, processes, and training related to health and safety events across the globe. You will be reporting to the Employee Lifecycle Manager. Qualifications - Técnico/a Superior en Prevención de Riesgos Laborales qualification, covering the specialties of Occupational Safety and Ergonomics and Applied Psychosociology (Industrial Hygiene is a plus). - Experience implementing and managing health and safety programs. - Experience scouting, onboarding, and/or managing vendors and partners to deliver HR services. - Good analytical skills, ability to map processes. - Team player who works independently and communicates proactively and positively. - A growth and problem-solving mindset. - Fluent in English and Spanish; additional language proficiency is a plus. - Experience working remotely is considered a plus. Requirements - Responsible for delivering the Labor Risk Prevention service for Remote Spain. - Developing, implementing, and maintaining all activities related to the protection against occupational risks. - Working closely with Remote People team, Remote Legal team, external legal counsels, and other relevant experts. - Advising and sometimes delivering Labor Risk Prevention service for other countries outside of Spain. - Scouting, engaging, and onboarding new vendors, training partners, and health centers. - Organizing and analyzing vendor quotations, negotiations, and overall assessment. - Building strong partnerships with external vendors and managing their performance. - Driving the overall objectives and goals of the Occupational Health and Safety team. - Managing risk, tracking, and analyzing respective budgets. - Engaging with Remote’s customers and employees to resolve queries. - Leading country Occupational Health and Safety audits. - Creating and maintaining documentation, project progress, SOPs, Articles, and other artifacts. - Identifying and implementing improvements to Occupational Health and Safety procedures. - Independently applying knowledge and processes to analyze and investigate incidents. - Being an internal and external champion of Remote's values and the Lifecycle team's goals. - Safely managing and maintaining employee data and confidential information. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (we are async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.

Role Description This is an exciting opportunity to join Remote as a Solutions Consultant specializing in Global Payroll, and to make a meaningful impact in the evolving global employment landscape as part of our Go-To-Market Solutions Consulting team. The Solutions Consulting Team at Remote acts as a strategic partner to both customers and internal teams, building trust and reinforcing confidence in the Remote partnership. This global team brings expertise in HR strategy across Remote’s full suite of products and services, with a focus on enhancing customer engagement and driving commercial success. As a Global Payroll Solutions Consultant, you will play a key role in the successful launch and long-term expansion of Remote’s Global Payroll offering, shaping go-to-market efforts and helping to deliver lasting value to our clients. Qualifications - Deep understanding of payroll service models, including multi-country and multi-state payroll processing, compliance requirements, tax filings, wage and hour regulations, and employee onboarding/offboarding. - Demonstrated experience consulting on global payroll processes, with a proven ability to apply consultative techniques to uncover client needs, foster strong relationships, and deliver strategic recommendations. - Strong sales acumen with a solid understanding of sales processes and cycles, ideally in a SaaS or tech-enabled service environment. - Excellent storytelling and communication skills—you can simplify and convey complex payroll concepts in a way that resonates with both HR and executive audiences. - Strong technical aptitude with the ability to learn, demonstrate, and analyze software solutions quickly. - Team player with the ability to work cross-functionally and drive collaboration in a distributed team environment. - Comfortable managing multiple priorities in a fast-paced, high-growth setting. - Ideally minimum 5+ years of relevant experience. - Professional certifications such as FPC, CPP, or relevant HR/payroll credentials (e.g., PHR, SHRM-CP) are a strong plus. - Knowledge or familiarity with competitive payroll products and payroll industry landscape is considered a strong plus. - Knowledge or familiarity with PEO service models also considered a strong plus. - Writes and speaks fluent English. - It's not required to have experience working remotely, but considered a plus. Requirements - Partner with the Payroll Sales team to shape and execute go-to-market strategies that drive adoption and expand market share for Remote’s Global Payroll solution. - Serve as a subject matter expert on Global Payroll services, staying apprised of Remote product features and industry developments to provide clients and internal stakeholders with strategic, best practice guidance. - Communicate the value of Remote’s Global Payroll offering through demonstrations, proposals, and presentations tailored to client needs. - Partner with key internal stakeholders to develop and refine sales collateral, solution playbooks, and objection handling tools specific to the Global Payroll buyer journey. - Identify and translate key client business needs into a clear, actionable scope of work for handoff to the Implementation team. - Help educate the Solutions Consulting and Sales teams on the technical components, services, and value proposition of the Global Payroll solution to support more effective sales cycles with prospective clients. - Provide thoughtful, market-driven feedback to our Product teams to ensure our Global Payroll solutions effectively address customer needs and align with industry trends. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (we are async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.

Role Description Own one or more strategic GTM products that enable how Remote acquires, serves, and grows customers. - Define product strategy, architecture, and roadmaps while treating business systems as products rather than standalone tools. - Drive technology decisions, including build vs. buy evaluations, AI adoption, and long-term platform evolution. - Build and ship GTM products and features using AI tools. - Partner with stakeholders across Revenue Operations, Sales, Marketing, Customer Success, Business Systems, Data, AI, and Engineering to deliver scalable business capabilities. - Shape the future of Remote's Revenue Technology ecosystem by continuously improving the products that power our go-to-market organization. Qualifications - Experience owning business systems, technology products, or product portfolios within a GTM or Revenue Operations environment. - Strong understanding of GTM architecture, integrations, data models, and end-to-end revenue processes. - Experience defining product strategy, roadmaps, and success metrics for internal technology products. - Ability to evaluate build vs. buy decisions and determine when capabilities should be delivered through configuration, automation, AI, custom development, or third-party technology. - Excitement for and experience in using AI tools such as Claude code to build tooling and processes within GTM. - Excellent stakeholder management, prioritization, and communication skills, with experience balancing short-term business needs against long-term product strategy. - Experience working with technologies commonly used across GTM, such as Salesforce, HubSpot, LeanData, Outreach, Salesloft, Clari, Gong, ZoomInfo, Clay, Qualified, APIs, integration platforms, and business intelligence tools. - Demonstrates strong automation and AI capabilities. - Writes and speaks fluent English. - It's not required to have experience working remotely, but considered a plus. Requirements - Own the vision, roadmap, architecture, and lifecycle for one or more GTM products and the business capabilities they enable. - Prioritize initiatives based on business value, customer needs, and strategic objectives while defining measurable product success metrics. - Own the long-term evolution of your product ecosystem, ensuring systems remain scalable, maintainable, and aligned with business strategy. - Evaluate and recommend build, buy and configure AI-driven solutions to deliver new capabilities while simplifying and consolidating the technology landscape. - Partner with cross-functional teams to translate business needs into scalable solutions, balancing stakeholder requests with long-term product direction. - Own governance, documentation, release planning, adoption, and ongoing product performance. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (we are async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.

Role Description This is an exciting time to join Remote and make a personal difference in the global employment space as a Customer Success Manager, Growth within our Customer Experience team. In this role, you will act as a trusted advisor and advocate for our customers, building strong relationships to ensure retention and high-quality service delivery. - Manage the entire post-sale customer journey—from the initial onboarding phase to an established partnership. - Educate clients on product functionality and support them with any questions that might arise. - Collaborate with Sales to align on customer expectations. - Monitor account health to proactively prevent churn and manage escalations. - Identify valuable upselling and cross-selling opportunities. - Share direct customer feedback to continually improve team processes. Qualifications - Demonstrated experience as a Customer Success Manager. - Fluent written and spoken English. - Well-structured communication skills in speaking & writing. Requirements - Accountability & Autonomy: Operates autonomously in all routine situations. - Omnichannel & Async Communication: Interacts with clients daily via asynchronous tools. - Customer Outcomes (Retention & Growth): Focuses on proactive churn prevention and high account retention. - Commercial & Revenue Impact: Directly drives Remote’s retention and revenue stability. - Operational Excellence & Vitally Mastery: Implements structured routines to monitor customer health. - Cross-Vertical Team Impact: Collaborates closely with internal verticals. - Operational Innovation & AI Adoption: Maximizes daily throughput and efficiency by adopting approved automation and AI tools. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.

Role Description This is an exciting time to join Remote and make a personal difference in the global employment space as an Enhanced Due Diligence Analyst, joining our Operational Risk team. You will play a key role in tackling fraud and driving continuous improvement. This role is responsible for performing enhanced due diligence on complex and higher-risk customers, both at onboarding and on an ongoing basis. Qualifications - Several years of experience in operational risk, compliance, KYC/AML, enhanced due diligence, sanctions screening (financial services / fintech or similar) - Experience performing EDD checks at onboarding and ongoing - Comfortable with complexity; can summarise and present recommendations to decision-makers - Proven ability to lead investigations / due diligence continuous improvement; familiarity with compliance tools; can manage vendor relationships - Able to lead projects independently; proactive learner - Relevant AML certification preferred (e.g. ACAMS) - Fluent in English Requirements - Perform EDD on customers across high risk industries, including review of relevant export control and licensing regulations - Improve due-diligence processes, documentation, and supporting systems (clarity + traceability) - Assist with regulatory changes; participate in cross-functional projects - Collaborate with internal stakeholders, business partners and second-line control functions - Lead continuous improvement around tooling, SOPs and policies - Contribute to specialist training and knowledge sharing - Stakeholder engagement to raise the profile of Compliance - Prepare data-driven internal management reports Benefits - Work from anywhere - Flexible paid time off - Flexible working hours (we are async) - 16 weeks paid parental leave - Mental health support services - Stock options - Learning budget - Home office budget & IT equipment - Budget for local in-person social events or co-working spaces

Role Description This is an exciting time to join Remote and make a personal difference in the global employment space as a Customer Success Manager, SMB, within our Customer Experience team. In this role, you will act as a trusted advisor and advocate for our customers, building strong relationships to ensure retention and high-quality service delivery. - Manage the entire post-sale customer journey—from the initial onboarding phase to an established partnership. - Set and achieve regular operational reviews. - Educate clients on product functionality. - Support clients with any questions that might arise. - Collaborate with Sales to align on customer expectations. - Monitor account health to proactively prevent churn and manage escalations. - Identify valuable upselling and cross-selling opportunities. - Share direct customer feedback to continually improve team processes. Qualifications - Demonstrated experience as a Customer Success Manager. - Fluent written and spoken English, and well-structured communication skills in speaking & writing. Requirements - High-Volume Adaptability & Resilience: Maintains steady, high-quality execution across a large book of business (50+ accounts). - Accountability & Autonomy: Independently owns churn mitigation and core SMB success motions end-to-end. - Commercial Impact & Expansion Execution: Drives reliable business outcomes by surfacing qualified expansion and cross-sell opportunities. - Proactive Problem Solving: Runs standard playbooks with strong operational rigor. - Cross-Functional Communication & Collaboration: Delivers timely, clear customer and internal communications. - Operational Innovation & AI Adoption: Maximizes daily throughput and efficiency by adopting approved automation and AI tools. - Data & System Hygiene: Demonstrates strong fundamentals across the entire SMB lifecycle. - Customer Trust & Emotional Intelligence: Builds deep trust as a consistent, dependable advisor. - Leadership & Knowledge Sharing: Contributes visibly to team culture through active knowledge sharing. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (we are async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.

Role Description This is an exciting time to join Remote and shape the future of reporting and insights as the Senior Product Manager, Reporting & Insights. Your mission: enable customers and internal teams to answer critical workforce, payroll, finance, and compliance questions with confidence through trusted, well-designed reporting and insights experiences. - Working closely with Product, Engineering, Design, Data, GTM, Sales, Customer Success, Security, Legal, and Operations. - Bring customer judgment, technical depth, and product craft needed to build accurate, scalable, easy-to-use reporting. - Report to a Senior Group Product Manager and collaborate daily with cross-functional partners. Qualifications - Senior-Level Experience: Track record as a Product Manager with a strong focus on reporting, analytics, data platforms, workflow, or insights products. - Proficiency in Cursor and/or Claude Code (Required): Ability to autonomously build, debug, and ship functional code and prototypes. - Data Understanding & Fluency (Required): Strong end-to-end data literacy across models/schemas, lineage, and report generation. - Customer Focus: Deep empathy for customers and a strong sense of what matters most in their day-to-day workflows. - Stakeholder Management: Strong ability to align cross-functional stakeholders, navigate trade-offs, and keep teams focused on customer needs. - Strong UX Sensibilities: Passion for effortless experiences in complex data, reporting, and insights workflows. - Outstanding Communication: Excellent written and verbal communication skills. - Language: Business-level proficiency writing and speaking English. - Domain Expertise (nice to have): Experience with HR Tech, payroll, finance, compliance, or B2B SaaS products. Requirements - Set the reporting and insights strategy: Define the vision and roadmap for a multi-surface reporting system. - Deeply understand customer reporting needs: Build empathy for various personas and translate workflows into clear product priorities. - Build trusted reporting foundations: Own payroll-grade reporting capabilities including standard reports and configurable report building. - Develop intelligent insights experiences: Identify where AI and anomaly detection can help users understand changes. - Deliver through strong cross-functional execution: Partner with various teams to turn customer needs into scalable reporting solutions. - Measure and improve impact: Establish KPIs for adoption, engagement, trust, and continuously improve the product. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.

Role Description This is an exciting time to join Remote and build a thriving ecosystem of HRIS integrations as a Senior Product Manager, HRIS Integrations. Your mission: enable customers to sync their HRIS with Remote's employment infrastructure for Payroll, EOR, and Contractors through reliable, well-designed technical integrations. You will work deeply with Remote’s APIs and partner APIs, translating customer problems into data flows that are accurate, scalable, and easy to use. Working closely with Product, Engineering, Design, GTM, Sales, and Customer Success, you will bring the detail orientation, collaboration, and customer judgment needed to build integrations that work exceptionally well, solve real customer problems, and drive customer outcomes. You report to a Senior Group Product Manager and collaborate daily with Engineering, Design, GTM, Sales, and Customer Success to ensure every HRIS integration succeeds commercially and technically. Qualifications - Track record as a Product Manager with a strong focus on Integrations, APIs, or Platform ecosystems. - Deep empathy for customers and a strong sense of what matters most in their day-to-day workflows. - Proven experience building trusted relationships with external organizations and communicating clearly in partner-facing settings. - Strong ability to align cross-functional stakeholders, navigate trade-offs, and keep teams focused on what matters most for customers. - A passion for effortless experiences; you believe that data syncing, even at scale across jurisdictions, should feel simple and seamless to the end user. - Proficiency in Cursor and/or Claude Code (Required): you must be able to autonomously build, debug, and ship functional code and prototypes. - Experience with HRIS and payroll platforms (Workday, HiBob, BambooHR, Personio, ADP, Paychex, or similar) is a nice to have. - Excellent written and verbal communication skills; you can explain complex technical integrations to non-technical executives and clearly articulate value to external partners. - Business-level proficiency writing and speaking English. Requirements - Lead deep-dive technical discovery into Remote’s APIs and partner APIs. - Prioritize integration work based on customer needs, product impact, technical feasibility, and operational complexity. - Serve as the connective tissue between engineering, design, operations, GTM, sales, CX, and partners. - Sweat the details of data accuracy, sync reliability, error handling, observability, and supportability. - Establish and track KPIs for technical performance and customer outcomes. - Turn integration learnings into clear, actionable feedback for Remote teams. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (we are async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces. Company Description Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future-focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. We encourage every member of the Remote team to bring their talents, experiences, and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated, and ambitious, be part of our world. Apply now and define the future of work!