AssetWatch, Inc.

Role Description As the Program Manager for electrical monitoring at AssetWatch, you own the program end to end, the offering, the customer outcome, and the domain expertise that drives hardware and software roadmap decisions. You own how software and hardware come together into a monitoring program that delivers value, and you own curating the customer experience. - Work with the PMO and product marketing to ensure we have the right collateral, decks, messaging, and content that clearly communicates the “why” behind this product. - Partner with the Hardware PM and Software PM to translate field insight and domain expertise into their roadmaps, toolsets, feature development, workflows, and what's needed to deliver real value to the customer. - Partner with marketing to show up at trade shows and industry events, articulate the value of electrical monitoring alongside complementary technologies like vibration and lubrication. - Work across sales, CME, the Hardware and Software PMs, and their engineering teams to ensure everyone understands their role, has clear OKRs, and is accountable for their piece. - Avoid single points of failure. Operational Execution - Shepherd the electrical monitoring program through its full lifecycle - from early development through delivery and scaling. - Own the delivery experience end to end, understanding that “the experience” includes the field technician assigning sensors, the customer POC doing the install, and a whole set of unknowns. - Get into the field, be present for installs, and understand how customers are experiencing this product in real environments. - Write alerts, monitor the data, and build your expertise over time. - Make decisions even when you don’t have all the information, making calculated moves and course-correcting with data when needed. Metrics, Performance & Accountability - Define what success looks like for the program and track it. - Continuously assess what’s working and what isn’t, and course-correct fast. - Stay current on what’s emerging in the space and bring relevant ideas back through your partnership with hardware, software, and product. People Leadership & Development - Currently, this role does not have direct reports. As the program grows, you will be expected to identify what talent is needed, make the case for it, and build it. Qualifications - Bachelor's degree in electrical engineering or equivalent experience. - 3+ years of experience in a program management, product, or technical leadership role. - Strong track record of cross-functional execution - getting teams aligned and moving. - Comfort working in a startup-style environment where the playbook isn’t always written yet. - Familiarity with industrial equipment or condition monitoring is a plus but not required. - Multi-sensor integration or data science experience is a bonus - Future requirement. - Excellent communicator who can move between customer conversation, a marketing brief, and an engineering discussion without losing the thread. - Comfortable with 40% travel as the product takes off and for onsite leadership meetings and installs as needed. Benefits - Competitive compensation package including stock options. - Flexible work schedule. - Comprehensive benefits including retirement plan match. - Opportunity to make a real impact every day. - Work with a dynamic and growing team. - Unlimited PTO.

Role Description The Customer Support Representative (Bilingual, Spanish) will develop an understanding of AssetWatch products and services to support both hardware and network outages for external customers. This role requires fluency in both English and Spanish to effectively support and communicate with a diverse customer base. You will collaborate with stakeholders to ensure timely resolution and long-term solutions. - Manage multiple incoming streams of support requests via software platforms, phone, email, and internal channels - Provide support to customers in both English and Spanish across written and verbal communication channels - Support a customer base primarily located in Mexico, ensuring clear, culturally aware, and effective communication - Coordinate with internal and external stakeholders as needed to address complex cases and ensure long-term solutions - Work cross-functionally to support delivery of a high-quality customer experience, including sharing customer feedback with Product teams - Proactively contact customers to resolve issues before they escalate - Build strong, trusting relationships with customers and internal stakeholders through timely and effective communication - Identify opportunities to proactively address potential challenges or recurring issues - Meet or exceed case management and response time expectations - Utilize multiple software tools to diagnose issues and implement appropriate solutions - Promote customer loyalty through recognition and engagement initiatives - Perform other responsibilities as directed by the AssetWatch Support Manager Qualifications - 2+ years of experience in technical support or a related field - 2+ years of customer service experience (in-person or virtual) - Professional fluency in both English and Spanish (written and verbal), with the ability to support customers in both languages as a core job function - Experience working in high-volume support environments and ticketing systems - Experience with CRM platforms (Salesforce strongly preferred) - Ability to effectively use remote communication tools (e.g., Zoom, Slack) to collaborate and provide support - Strong problem-solving skills and ability to manage multiple priorities in a fast-paced environment Benefits - Competitive compensation package including stock options - Flexible work schedule - Comprehensive benefits including retirement plan match - Opportunity to make a real impact every day - Work with a dynamic and growing team - Unlimited PTO

Role Description The Field Coordination team serves as the central hub between customers, field technicians, and internal teams—ensuring work is scheduled, supported, and executed seamlessly. They proactively manage incoming requests, troubleshoot issues in real time, and coordinate across stakeholders to deliver a consistent, world-class customer experience. Through strong communication and operational oversight, they help keep field operations running efficiently while anticipating and resolving challenges before they impact the customer. - You want to be an integral part of creating the future of condition-based monitoring with industrial manufacturers. - You pride yourself on delivering the absolute best customer experience possible. - You are comfortable working autonomously, in a fully remote environment, through daily tasks and challenges. - You have a start-up mindset and an ardent desire to help build a great company from the early stages. - You are the epitome of a team player who communicates and collaborates with other team members and divisions fluidly. - You are an eternal optimist and know that every issue is an opportunity to show how great our customer support process is. - You know that Han shot first in the bar scene in Star Wars. - You possess great empathy and can solve customer problems with speed and precision when problems arise. - You are obsessed with our customers and creating a world-class customer experience. - You have a growth mindset and are not happy with the status quo or doing the same thing day in and day out. - You know that great things can be accomplished when intelligent, passionate people work together toward a common goal. - You have no problem jumping in to support the team wherever that may be, regardless of defined role. Responsibilities - Rapidly respond to and address field technician concerns as they arise. - Develop a deep knowledge of company software and hardware solutions to deliver the right solution to customer and internal challenges. - Manage multiple incoming streams of scheduling requests coming in via software, phone, email, and Slack. - Coordinate with internal and external stakeholders as needed to address more challenging concerns and ensure a long-term solution. - Work internally across multiple departments to ensure and support the delivery of a world-class customer experience. - Build a strong, trusting relationship with internal stakeholders through fluid and timely communication. - Identify opportunities to proactively address potential challenges. - Utilize numerous software tools to accurately diagnose problems and proceed with the correct solution. - Assist our Field Service Team via timely confirmation of on-site visits and facility reviews. - Schedule and confirm work orders for the Field Service Team. - Work with our Partner organizations to fulfill a seamless experience for their customers. - Respond to inventory concerns raised by our supply chain team to account for hardware. - Other responsibilities as directed by the Field Coordination Manager. Qualifications - Some form of technical support or equivalent experience. - 2-5 years of customer service interaction in a startup environment. - Experience with CRM platforms (Salesforce proficiency required). - Ability to use remote communication tools to interact and add value to internal and external stakeholders (ie. Zoom, Slack, etc). - Outbound phone customer service preferred. - Some college preferred. 4 year degree, highly preferred. - Empathic, positive, and professional attitude toward our customers at all times. - Ability to communicate clearly, concisely and in a friendly manner through verbal and written forms. - Demonstrate the desire and knowledge to understand and solve customer needs. - Extremely comfortable multitasking and problem solving. - Eager to learn and not afraid to ask questions to get the job done correctly. - Ability to multi-task, prioritize and manage time effectively. - Exceptional organizational skills despite limited/changing workflow structure; be results-oriented with a bias for action. - Must embrace a culture of accountability. - Must enjoy a challenge, have a desire to learn, be passionate about your work and have a commitment to excellence and continuous improvement. - Always behave ethically, act fairly, and take responsibility for accomplishing work goals. - Ability to adapt to change quickly. - Any dispatching and scheduling experience. - Work autonomously with minimal supervision. - Provide personalized, professional, and courteous service, accurate information, continuous communication, and the ability to address customer expectations in an appropriate manner. - Strong collaborator who can build trust and contribute to the success of the team. - Understand how all departments and team members contribute to the success of the organization and be comfortable to step in support however needed. - Professional appearance, excellent communication skills and professional conduct. - Fluency in English; other languages are a plus. - Legally authorized to work in the USA, without sponsorship. Benefits - Competitive compensation package including stock options. - Flexible work schedule. - Comprehensive benefits including retirement plan match. - Opportunity to make a real impact every day. - Work with a dynamic and growing team. - Unlimited PTO.

Role Description AssetWatch is seeking a Business Development Representative that will execute effective sales strategies to cultivate new business opportunities and facilitate growth for AssetWatch. A BDR will be responsible for generating and qualifying leads, setting appointments, and driving new business opportunities. The ideal candidate should have experience in sales development, lead generation, and manufacturing. - Schedule qualified online sales demonstration opportunities for appropriate Solution Architects through outbound calls, emails, text, and LinkedIn. - Understand prospect needs and pain points as well as how AssetWatch can help alleviate those pain points through our value propositions and solutions. - Research accounts, identify key targets, and generate interest through telephone, email, and LinkedIn activity. - Maintain and expand AssetWatch’s prospect database of prospects within assigned territory. - Partner with Solution Architects to build/expand enterprise pipeline and close deals. - Maintain system hygiene by inputting accurate data and following defined sales processes. Qualifications - 1+ year of proven BDR experience (Manufacturing is a nice-to-have) - Track record of over-achieving in deliverables. - Strong phone presence and ability to perform high-volume outbound calls per day and account-focused. - Experience working with Salesforce or similar CRM along with additional platforms such as: Gong, Orum, Outreach, Chili Piper, ZoomInfo, LinkedIn Sales Navigator, Outlook, Zoom, Slack and more. - Excellent verbal and written communications skills. - Strong listening and presentation skills. - Ability to multi-task, prioritize, and manage time effectively. - Team player and collaborator. - Must bring a high level of enthusiasm, energy, and desire to be successful. - Always represent AssetWatch in a professional and appropriate manner. - Fluency in both French and English preferred but not required. Benefits - Competitive compensation package including stock options - Flexible work schedule - Comprehensive benefits including retirement plan match - Opportunity to make a real impact every day - Work with a dynamic and growing team - Unlimited PTO

Role Description We are seeking a detail-oriented and analytical Senior A/R Collections Specialist to own collections performance across all accounts receivable and directly impact cash flow and DSO. This role goes beyond transactional collections work and requires independent judgment, decision-making authority, and ownership of account outcomes. The individual will evaluate account risk, determine appropriate collection strategies, execute actions, and partner cross-functionally to resolve issues and improve payment performance. Key Responsibilities - Own collections performance across all accounts receivable, including aging, DSO, and cash collection outcomes. - Evaluate account status, payment behavior, and risk to determine appropriate collection strategies. - Execute collection activities (calls, emails, follow-ups) to drive timely resolution of outstanding balances. - Proactively manage delinquent accounts, identify risks, and drive resolution. - Research and resolve invoice, billing, payment, and account discrepancies. - Maintain detailed records of collection activity, customer communication, and payment commitments. - Reconcile customer accounts and ensure accuracy of account balances. Decision-Making & Escalation Authority - Approve payment plans within defined thresholds based on account evaluation. - Determine and execute escalation actions in accordance with company policies, including account suspension and placement with third-party collection agencies. - Recommend write-offs based on account analysis, following established approval processes. - Escalate complex or high-risk situations as needed while maintaining ownership of resolution. Cross-Functional Partnership - Partner with Billing, AP, Sales, Customer Success, and Accounting teams to resolve payment issues, disputes, and customer concerns. - Provide insights on customer payment behavior and account health to internal stakeholders. - Support alignment between customer onboarding, billing accuracy, and payment outcomes. Analysis & Continuous Improvement - Analyze trends in delinquency, payment behavior, and account risk, and recommend improvements to collections strategies and processes. - Identify opportunities to improve billing accuracy, collections workflows, and customer experience. - Contribute to initiatives that improve DSO, reduce delinquency, and enhance cash flow predictability. Reporting & Close Support - Prepare and analyze reports on aging, collections performance, bad debt risk, and account status. - Provide inputs into cash flow forecasting based on collections trends. - Support month-end closing activities related to accounts receivable. Qualifications - Associate’s or bachelor’s degree in accounting, Finance, or Business preferred. - 5+ years of experience in accounts receivable, collections, or billing (B2B preferred). - Demonstrated ability to manage collections performance and influence outcomes across accounts receivable. - Experience exercising independent judgment in account management and escalation decisions. - Strong understanding of accounts receivable processes and aging schedules. - Excellent communication, negotiation, analysis and problem-solving skills. - Proficiency in Excel and experience working with large datasets. - Experience with NetSuite and Salesforce. - Ability to manage multiple priorities in a fast-paced environment. Requirements - Experience in SaaS or subscription-based billing environments (preferred). - Familiarity with customer portals, payment applications, and dispute management (preferred). - Ability to work independently and build cross-functional partnerships (preferred). Benefits - Competitive compensation package including stock options. - Flexible work schedule. - Comprehensive benefits including retirement plan match. - Opportunity to make a real impact every day. - Work with a dynamic and growing team. - Unlimited PTO.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. The Asset Reliability Technician reports to the ART, Regional Manager and is responsible for the installation, testing, and servicing of AssetWatch Condition Based Monitoring solutions at client sites based on defined specifications. - Physical ability to work in confined industrial environments; wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear. - Ability to travel up to 70% of the time. Both Local and Regionally. - Requires overnight and air travel. - Occasional weekends and off hours required. - Develops a cohesive knowledge of company products and overall ability to adapt them in varying customer environments. - Ensures that all installed Vero product solutions are properly reviewed with assistance of the field coordination team. - Provide on-site technical support for the industrial and manufacturing customer base to ensure complete customer satisfaction. - Effectively troubleshoot and repair product installation when communication issues are - Communicate and maintain installation and field service records. - Manage and maintain service tools and inventory to ensure accountability of assigned company assets. - Interact with customers in a friendly and professional manner and consistently represents the company image and brand in a positive and professional manner. - Communicates and interacts well with all customer personnel to gain their confidence and cooperation. - Support product development team in evaluation and testing of existing and new product development. - Maintain expense account and submit accurate records weekly. - Work autonomously with minimal supervision. - Requires professional communication skills and conduct. - Demonstrate the desire and knowledge to understand and solve for customer needs. - Provide customers with professional and courteous service, accurate information, continuous communication, and the ability to address their expectations in an appropriate manner. - Ability to multi-task, prioritize and manage time effectively. - Exceptional organizational skills; be results-oriented with a bias for action. - Strong collaborator who can build trust and contribute to the success of the team. - Ability to synthesize the vision of the CEO and senior leadership team and translate it into to day-to-day tactical support of the organization. - Must embrace a culture of accountability. - Always behave ethically, act fairly, and take responsibility for accomplishing work goals. - Strong written and verbal communication skills necessary to effectively convey ideas. Qualifications - 1+ years of experience in the field service industry desired - Experience with hand tools, air tools and large specialized tools specific to the job/project. - General knowledge of industrial manufacturing equipment - General knowledge of industrial electronic systems including enclosures, cabinets, chassis, electrical connectors, cabling, and mounting hardware. - Familiarity with industrial networking equipment and protocols. - Familiarity with vibration analysis and environmental test including vibration and shock is preferred but not required. - Familiarity with preventive and predictive maintenance, commissioning new systems and repair of associated equipment is preferred but not required. - OSHA 10, prefer OSHA 30 certification - can be educated upon hiring. - Legally authorized to work in the USA, without sponsorship. What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. - Competitive compensation package including stock options - Flexible work schedule - Comprehensive benefits including retirement plan match - Opportunity to make a real impact every day - Work with a dynamic and growing team - Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. We are looking for a driven Program Manager to serve as the strategy engine for a critical domain within the company. This isn’t your traditional Program Management position – in this role, you’ll ensure the collection of projects and programs are fit for purpose to meet the objectives and key results for the domain while driving specific projects and programs directly. You’ll partner with functions across the company to deeply understand their needs and requirements while also providing relevant and actionable information on their portfolio of projects. Key components of the role include: - PMO Championing and Maturation: PMO thought partnership. Coaching and organizational change management. - Project Management: Charter, scope and success criteria alignment and management. Stakeholder analysis and communication planning. WBS and schedule development and management. Risk identification and mitigation. Team mobilization. Procedure and SOP oversight. Testing and QA management. Release management/transition to BAU. Lessons learned and continuous improvement. - Program Management: OKR alignment and scoping. Business case creation and vetting. Interdependency identification and management. Cost and return forecasting. Status reporting and communication. - Portfolio Management: Risk and opportunity identification. Demand triage. Prioritization and stack ranking. Resource capacity planning. Aggregate, multi-stakeholder reporting. - Business Analysis: Assessment and improvement opportunity identification. Change impact assessment: Solution architecture. - Requirements Management: Scope decomposition. Requirements traceability matrix development and management. Test case development oversight. Qualifications: - PMO experience: 5-7 years of leadership experience in program management. Demonstrated success managing cross‑functional teams, collaborating with senior executive stakeholders, and delivering large‑scale innovation initiatives. - Cross‑functional delivery: Experience working across product, operations, finance and marketing functions to drive program success (on-time, on-budget, on-scope). - Technical fluency: Strong understanding of supply-chain processes and technologies, customer relationship management (CRM) processes and technologies (e.g., Salesforce). - Communication and stakeholder management: Excellent communication skills with the ability to introduce new project, program and portfolio management concepts and demonstrate their value. - PPM Tool Expert: Demonstrated ability to navigate and adapt PPM tools for a diverse community of stakeholder needs (e.g., Jira, Asana, MS Project, AdaptiveWorks/Planview) Preferred Qualifications: - PMI PMP Certification - Education: Bachelor’s degree in business, supply chain, computer science, data science, artificial intelligence, engineering or a related quantitative field. - Continuous learner/growth mindset: Commitment to staying abreast of emerging capabilities and best practices; known for quickly moving from theoretical knowledge to real-world application. - PMO Adjacent Domain Expertise: Demonstrated ability to identify and optimize process and technology integrations with peripheral concepts (e.g., ITSM, TBM, ServiceNow, Apptio) #LI-REMOTE What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. - Competitive compensation package including stock options - Flexible work schedule - Comprehensive benefits including retirement plan match - Opportunity to make a real impact every day - Work with a dynamic and growing team - Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. What’s the Opportunity AssetWatch is seeking a high-performing Enterprise Account Executive to drive growth within a defined portfolio of strategic enterprise accounts. This role is responsible for acquiring new logos and expanding existing relationships by delivering AssetWatch’s predictive maintenance solutions to asset-intensive industrial customers. The ideal candidate thrives in complex, multi-stakeholder sales environments and is skilled at engaging both plant-level operators and executive leadership. This role requires a strong understanding of industrial operations, reliability, and value-based selling. This role is located in the United States. Account Ownership & Growth - Own and develop a defined set of named enterprise accounts within target industries (e.g., food & beverage, packaging, metals, chemicals) - Build and execute strategic account plans to drive new logo acquisition and multi-site expansion - Identify and prioritize high-value opportunities across plants, regions, and business units Revenue Generation - Consistently meet or exceed quarterly and annual revenue targets - Build and manage a high-quality pipeline with strong conversion rates - Drive deals from initial discovery through pilot, proof of value, and enterprise rollout Customer Engagement - Engage plant-level stakeholders including maintenance managers, reliability engineers, and plant managers - Build relationships with executive buyers (VP Operations, VP Manufacturing, Reliability Leaders) - Lead consultative discovery focused on operational challenges, downtime, and ROI Solution Selling - Position AssetWatch’s full platform including vibration, temperature, oil, and emerging solutions - Articulate clear business value tied to reduced downtime, improved reliability, and cost savings - Develop and present compelling ROI-driven business cases Deal Execution - Navigate complex sales cycles involving multiple stakeholders and approval processes - Lead pilot programs and ensure successful transition to paid deployments - Negotiate commercial terms and close enterprise agreements Cross-Functional Collaboration - Partner with Customer Success to drive adoption and expansion - Provide market feedback to Product and Marketing teams - Collaborate with leadership on territory strategy and forecasting Forecasting & Discipline - Maintain accurate pipeline and forecast visibility - Adhere to defined sales processes and stage exit criteria - Participate in regular deal reviews and account planning sessions Qualifications - 7+ years of experience in B2B sales in a complex or technical environment - 5+ years of experience selling directly to plant-level personas (e.g., maintenance, reliability, operations) - Proven track record of consistently exceeding quota in enterprise or strategic account sales - Experience managing multi-stakeholder, long-cycle sales processes - Strong business acumen with the ability to quantify and communicate ROI - Experience selling into industrial, manufacturing, or asset-intensive environments preferred - Excellent communication, presentation, and negotiation skills Preferred Qualifications - Experience selling predictive maintenance, IIoT, SaaS, or industrial technology solutions - Familiarity with reliability programs, maintenance workflows, and plant operations - Experience with land-and-expand sales models - Ability to navigate both plant-level and corporate decision-making structures #LI-REMOTE What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. - Competitive compensation package including stock options - Flexible work schedule - Comprehensive benefits including retirement plan match - Opportunity to make a real impact every day - Work with a dynamic and growing team - Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. What’s the Opportunity AssetWatch is seeking a highly strategic and execution-oriented Partnerships Manager to drive ecosystem-led growth and revenue acceleration. This role sits at the center of our go-to-market strategy, partnering closely with sales, marketing, product, and customer success to activate high-impact partnerships that generate pipeline, accelerate deal cycles, and expand customer value. You will own the development and execution of joint partner strategies, ensuring alignment across internal and external stakeholders while delivering measurable business outcomes. This role is located in the United States. Ecosystem Activation & Revenue Growth - Enable go-to-market teams (Sales, Business Development, Marketing, RevOps, and Customer Success) to successfully execute partner-driven revenue motions - Operate as a fully embedded partner to sales, participating in pipeline reviews, account planning, and quarterly business reviews - Develop and execute joint business plans with strategic partners, including defined revenue targets, KPIs, and shared success metrics - Drive cross-functional initiatives that increase pipeline generation, accelerate deal progression, and improve customer adoption through partner engagement Partner Programs & Operational Excellence - Partner with leadership to build scalable frameworks for partner engagement, including governance models, playbooks, and operating rhythms - Lead joint marketing initiatives such as co-branded campaigns, field events, and demand generation programs with partners - Ensure alignment across product, customer success, and operations to deliver a seamless partner and customer experience - Standardize processes that improve consistency, predictability, and scalability of partner-led motions Performance Management & Strategic Insights - Track and analyze partnership performance across pipeline contribution, revenue impact, partner engagement, and execution effectiveness - Identify risks, remove obstacles, and continuously optimize partner strategies to maximize outcomes - Translate insights from partners and the field into actionable recommendations for product, GTM strategy, and customer experience improvements Executive Engagement & Market Representation - Serve as a key representative of the company within partner ecosystems, including executive briefings, industry events, and strategic planning sessions - Build and maintain senior-level relationships with partner stakeholders to influence joint priorities and long-term growth - Advocate for the company’s vision and value proposition within strategic alliances and broader market conversations Qualifications - 8–12+ years of experience in partnerships, strategic alliances, channel, or ecosystem development within enterprise technology - Proven success driving revenue through partner-led and co-sell motions - Experience working within cloud ecosystems (e.g., AWS, Microsoft, Google Cloud), including co-selling, marketplace motions, and partner alignment - Background in SaaS, industrial technology, manufacturing, IoT, or AI-driven solutions - Demonstrated ability to build and scale strategic partnerships that deliver measurable, multi-quarter revenue impact - Strong executive presence with experience influencing senior stakeholders internally and externally - Deep cross-functional leadership skills, with the ability to align sales, marketing, product, and operations - Program-building mindset with experience developing repeatable frameworks and scalable processes - Analytical and data-driven approach to decision-making - Ownership mentality with a bias toward action, accountability, and results #LI-REMOTE What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. - Competitive compensation package including stock options - Flexible work schedule - Comprehensive benefits including retirement plan match - Opportunity to make a real impact every day - Work with a dynamic and growing team - Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. As the Product Manager – R&D Initiatives, you will lead exploratory product initiatives that shape AssetWatch’s next generation of offerings. This role blends product strategy, structured experimentation, and cross-functional execution to evaluate new technologies, capabilities, and adjacent opportunities before they enter the core roadmap. You will primarily partner with the R&D team to design and execute experiments across hardware, software, data science, analytics, and platform capabilities. However, this role extends well beyond R&D. Many initiatives will require pilot deployments with customers, collaboration with Sales and Customer Success, coordination with Operations and Supply Chain, and alignment with Executive leadership. Your mission is to turn ambiguity into clarity, transforming early-stage ideas into validated opportunities with clear technical, commercial, and operational implications. Essential Position Functions - End-to-End R&D Initiative Leadership: Own exploratory initiatives from hypothesis formation through pilot execution and final go/no-go recommendation. - Experiment Design & Execution: Define clear success criteria, measurable KPIs, and structured validation plans to assess technical feasibility, customer value, and scalability. - Cross-Functional Orchestration: Work across R&D, Engineering, Data Science, Hardware, Operations, Sales, Customer Success, and Executive stakeholders to align priorities and drive execution. - Customer Pilot Management: Partner with Sales and Customer Success to identify pilot customers, scope deployments, gather feedback, and translate field learnings into product insights. - Commercial & Operational Assessment: Evaluate how new initiatives impact pricing models, service delivery, supply chain, reliability workflows, and internal systems. - Ambiguity Navigation: Bring structure to loosely defined opportunities, clarify tradeoffs, identify risks, and drive informed decision-making with incomplete information. - Strategic Communication: Synthesize technical findings and business implications into clear recommendations for leadership. - Scalability Planning: Ensure validated initiatives can transition smoothly from experimental phase into productization and broader deployment. - Portfolio Contribution: Help shape AssetWatch’s R&D operating model and contribute to prioritization discussions around innovation investments. Qualifications - Bachelor’s degree in Engineering or related technical field required. • 5–8 years of experience in product management, technical program management, R&D leadership, or similar cross-functional roles. • Experience leading initiatives that span hardware and software. • Experience running pilot programs or customer-facing validation studies. • Strong project management and organizational skills. • Ability to operate effectively in ambiguous, evolving environments. • Strong analytical skills with experience interpreting experimental or performance data. • Excellent written and verbal communication skills. • Ability to influence cross-functional stakeholders without direct authority. • Self-starter mindset with high ownership and accountability. Preferred Qualifications - Experience in industrial IoT, condition monitoring, predictive maintenance, or reliability engineering. • Experience bringing early-stage concepts to market. • Familiarity with hardware validation and deployment processes. • Experience working with Sales and Customer Success teams on pilot or beta programs. • Startup or high-growth company experience. • MBA or advanced technical degree. #LI-REMOTE What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. - Competitive compensation package including stock options - Flexible work schedule - Comprehensive benefits including retirement plan match - Opportunity to make a real impact every day - Work with a dynamic and growing team - Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.