2U

• Development and optimization of e-commerce platforms with a focus on usability and performance. • Integration of JTL Wawi, specifically its API interfaces. • Implementation and testing of AI-powered features to enhance the customer experience. • Technical support for the rollout of new shop projects. • Collaboration with design and content teams to ensure a seamless user experience.

Role Description The Student Success Director is a leadership role within 2U’s Operations organization. This position is responsible for driving student lifecycle outcomes across assigned university portfolios through strategic leadership, operational excellence, and deep institutional partnership. The Student Success Director provides tactical and operational leadership for smaller or moderately complex university portfolios within the University Operations organization. This position is responsible for managing day-to-day team performance, executing established retention strategies, and driving student lifecycle outcomes. The Student Success Director ensures high-quality student engagement while monitoring data to meet foundational retention, satisfaction, and graduation targets across assigned programs. Responsibilities Include, But Are Not Limited To: - Portfolio Health - Maintain direct accountability for portfolio performance, tracking key metrics including student retention, satisfaction scores, and credit generation across assigned partnerships. - Execute established short- and long-term retention strategies to safeguard revenue and ensure baseline portfolio health. - Serve as the senior escalation point for program-level performance, student risk, and institutional concerns. - Oversee a portfolio size typically encompassing 5 to 6 Student Success Managers, representing approximately 5,000 to 9,000 active students. - Serve as the primary point of escalation for program-level operational hurdles, student risk mitigation, and routine partner inquiries. - Ensure team alignment with university policies and 2U's service level agreements to deliver consistent customer service. - People Development & Retention - Provide direct management, coaching, and daily support to a team of 3 to 5 direct reports, primarily consisting of frontline Student Success Managers and Individual Contributors. - Conduct regular performance reviews, goal-setting sessions, and tactical skills training to support the professional growth of team members. - Facilitate team onboarding and continuous operational training to ensure high standards of student support. - Operational Excellence - Monitor daily and weekly operational dashboards to track team productivity, outreach volume, and student engagement markers. - Partner with Data Science and Operations teams to interpret standardized reports, converting data insights into immediate team action plans. - Identify operational bottlenecks within the team workflows and implement standardized adjustments to improve efficiency. - Innovation - Translating student and partner feedback for other 2U stakeholders to drive and implement necessary changes and program improvements. - Proactively identifying risks to program objectives, performance, and metrics, and subsequently driving mitigation plans to improve the student experience. - Driving and developing forward looking initiatives, strategies, and processes that impact overall department goals, efficiencies, and effectiveness. Qualifications - 5+ years’ experience directly related to the duties and responsibilities specified - 5+ years’ experience directly managing employees; experience managing managers highly preferred - Bachelor’s degree required, Master’s degree preferred - Strong customer service background required - Ability to work with a diverse team in a fast-paced environment - Focused on achieving defined results, and exceeding goals and objectives - Excellent relationship management skills - Strong attention to detail, adherence to deadlines, and excellent follow through - Ability to understand complex programs, processes, and organizational structures and function effectively within them - Ability to think critically and identify potential issues before they arise - Excellent interpersonal and oral and written communication skills required - Excellent listener balanced with ability to challenge colleagues constructively and stimulate the thinking of others Benefits - Comprehensive benefits (unique per country) and excellent work/life balance - Full-time, U.S. benefits include: - Medical, dental, and vision coverage - Life insurance, disability, and 401(k) employer match - Free snacks and drinks in-office - Generous paid holidays and leave policies, including unlimited PTO - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break - The anticipated base salary range for this role is ($130,000 - $154,000), with potential bonus eligibility.

• Own the production environment and maintain a robust Salesforce architecture, ensuring scalability across Sales, Service, and Experience Clouds. • Lead the implementation and management of Salesforce Data Cloud, ensuring high-quality data ingestion, harmonization, and unification (Identity Resolution) to power downstream AI and analytics. • Lead the strategy and deployment of Agentforce, building and managing autonomous agents that leverage Data Cloud insights to streamline business processes. • Collaborate with Product and Stakeholders to ensure CRM and Data strategies align with technical capabilities and long-term roadmap goals. • Accountable for the sprint lifecycle, ensuring best practices in Salesforce DevOps and strict adherence to data privacy and governance standards within the CRM. • Ensure code integrity (Apex, LWC) and declarative configuration quality, proactively seeking platform optimizations to reduce technical debt and data silos. • Take hands-on responsibility for the CRM engineering team’s performance and output. • Set S.M.A.R.T goals, providing specific guidance on Salesforce career paths and emerging AI technologies and Data Cloud.

Role Description We are looking for a Sr. Director, Total Rewards and HR Technology to drive the execution and modernization of the foundational operational pillars of our People organization. This role is designed for a forward-thinking HR leader who embraces AI and has a keen eye for efficiency, scalability, and operational excellence. As a key contributor to executive leadership, you will balance strategic implementation with a hands-on approach, leading critical compensation, benefits, and HR technology initiatives that support the company’s global workforce. Responsibilities Include, But Are Not Limited To: - Total Rewards Strategy & Execution - Drive the implementation and ongoing management of the global compensation and benefits strategy, ensuring total rewards programs are competitive, equitable, and aligned to business objectives. - Lead execution of the company’s annual merit, bonus, and compensation planning cycles, streamlining processes for efficiency and clarity. - Develop and maintain scalable compensation frameworks, pay practices, and rewards governance processes. - Provide strategic counsel to senior leaders on compensation, benefits, and workforce planning considerations. - HR Technology & Systems Optimization - Drive key initiatives on the HR Technology roadmap, with a focus on maximizing Workday capabilities and exploring AI-driven HR solutions and automation opportunities. - Lead HR systems optimization and process improvement initiatives to enhance operational efficiency and employee experience. - Partner cross-functionally to improve data integrity, workflows, reporting capabilities, and system scalability across People operations. - Leadership & Team Management - Manage and mentor a team of professionals, fostering a high-performance and development-oriented environment. - Establish team priorities, drive accountability, and support career development and succession planning within the function. - Lead through organizational change and evolving business priorities with a collaborative and solutions-oriented mindset. - Cross-Functional Partnership & Operational Support - Provide strategic counsel and insights to the Chief People Officer’s team and other senior leaders on all matters related to human capital investment and organizational health. - Partner with Payroll, Finance, Talent Acquisition, HRBPs, Legal, and other business stakeholders to ensure operational alignment and compliance across rewards and HR systems. - Support enterprise initiatives related to workforce planning, organizational effectiveness, compliance, and process transformation. - Act as a hands-on leader capable of solving complex operational and process challenges in fast-paced environments. - Analytics, Reporting & Strategic Insights - Leverage compensation, workforce, and HR systems data to support business decision-making and operational effectiveness. - Develop reporting and insights that inform compensation planning, workforce trends, and HR operational priorities. Qualifications - 7–10+ years of progressive leadership experience in Total Rewards, HR Operations, or HR Technology. - Extensive experience managing global compensation strategies, benefits programs, and company-wide merit cycles. - Significant experience with Workday, HR systems optimization, and HR process automation. - Proven success managing and developing teams. - Demonstrated experience partnering with executive-level People leaders and cross-functional stakeholders. - Strong analytical and operational mindset with experience leveraging workforce and compensation data to support decision-making. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Full-time, U.S. benefits include: - Medical, dental, and vision coverage - Life insurance, disability, and 401(k) employer match - Free snacks and drinks in-office - Generous paid holidays and leave policies, including unlimited PTO - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break - The anticipated base salary range for this role is ($231,000 - $263,000), with potential bonus eligibility.

Role Description We are seeking a Recruiting Coordinator for a 6 month engagement (with the potential to convert to permanent) to join our Talent Acquisition team. The individual will be responsible for delivering a seamless, efficient, and high-quality interview and hiring experience for candidates, recruiters, and hiring stakeholders. This role serves as the operational backbone of recruiting, ensuring interview processes run smoothly, data integrity is maintained, and hiring workflows move efficiently from requisition approval through offer stage. You will partner closely with recruiters, hiring managers, HR partners, and candidates to coordinate interviews, maintain ATS accuracy, and support administrative recruiting operations in a fast-paced, high-volume environment. This role provides strong exposure to talent acquisition strategy and offers an opportunity to develop deep business and recruiting acumen. Responsibilities Include, But Are Not Limited To: - Interview Scheduling & Logistics - Serve as primary owner of interview coordination across multiple recruiters and requisitions. - Coordinate complex interview scheduling across time zones and stakeholder calendars. - Manage interviewer availability and scheduling conflicts proactively. - Arrange virtual and onsite interviews, including room coordination and logistics. - Coordinate candidate travel and accommodations when required. - Prepare interview confirmations, agendas, and candidate communications. - Monitor scheduling timelines to maintain time-to-schedule goals/SLAs. - Troubleshoot day-of interview changes and last-minute adjustments. - Candidate & Stakeholder Coordination - Deliver a high-quality candidate and hiring manager experience throughout the hiring process. - Act as a primary point of contact for candidates during interview stages. - Provide timely communication, updates, and logistical support. - Partner closely with recruiters and hiring managers to ensure process clarity. - Support interviewer readiness and alignment on interview expectations. - Maintain professionalism and confidentiality in all candidate interactions. - Help reinforce an inclusive, equitable, and positive candidate experience. - ATS Administration & Data Integrity - Maintain accurate and reliable scheduling data to support reporting and hiring operations. - Manage candidate workflows and interview stages within the ATS. - Ensure requisition details, interview stages, and candidate statuses are accurate. - Post jobs to career sites and job boards within defined timelines. - Audit requisitions and candidate records for completeness and accuracy. - Partner with recruiters to maintain consistent ATS usage standards. - Recruiting Operations & Administrative Support - Support operational efficiency and recruiting workflow execution. - Manage inbound inquiries to recruiting inboxes (e.g., careers@ email). - Assist with offer preparation coordination and onboarding handoffs. - Support recruiting projects and operational initiatives. - Process Improvement - Contribute to continuous improvement of recruiting operations. - Identify scheduling bottlenecks or process inefficiencies. - Recommend workflow improvements to recruiting leadership & People Process Design leader. - Support implementation of recruiting best practices and standards. - Help scale processes as hiring volume grows. Qualifications - 1+ year of recruiting coordination, HR administration, or recruiting operations experience. - Experience working within an Applicant Tracking System (ATS) required. - Greenhouse ATS experience strongly preferred. - Excellent organizational and time management skills. - Strong written and verbal communication skills. - Ability to manage multiple priorities simultaneously. - High attention to detail and commitment to data accuracy. - Strong customer-service mindset and candidate-first approach. - Ability to handle confidential information with discretion. - Proactive problem-solving and anticipation of scheduling challenges. - Experience supporting multiple recruiters simultaneously. - Comfort working across time zones and global teams. - Strong collaboration and stakeholder management skills. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Full-time, U.S. benefits include: - Medical, dental, and vision coverage. - Life insurance, disability, and 401(k) employer match. - Free snacks and drinks in-office. - Generous paid holidays and leave policies, including unlimited PTO. - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break. - The anticipated hourly rate for this role is ($26.92 - $30.87 per hour).

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential. What We’re Looking For: The Global Account Executive, SMB is responsible for end-to-end sales, from prospecting to closing opportunities within the SMB segment. The right candidate can demonstrate strong consultative sales skills and has experience closing a higher volume of opportunities, while optimising the pipeline velocity. This responsibility includes: - Delivering against annual/quarterly/monthly quota. - Average Deal Value guidance: $10K - $30K - Quota consists of primarily new business (75%), with a small renewal base (25%) - Continuously building a qualified pipeline of opportunities, ensuring 4X pipeline coverage at all times. - Demonstrate sales discipline: maintain pipeline hygiene, quick follow-up and forecast accuracy. This role collaborates with the wider enterprise sales team to achieve their revenue goals. Responsibilities Include, But Are Not Limited To: End-to-end sales - Achieve an annual sales quota of $1M (75% new business/25% retention)) - Conduct discovery calls, deliver presentations and proposals. - Proactively manage and maintain the SMB pipeline and log activity in CRM. - Collaborate with other Account Executives, SDRs and Customer Success to ensure a seamless customer journey. - Act as a specialist for the SMB customer segment. Cross-functional collaboration - Collaborating with cross-functional teams within Go To Market: Sales Enablement, RevOps, Account Management and SDRs. - Reporting via quarterly business reviews on your market, customers, pipeline and performance. - Share back SMB insights and customer feedback to the business to support product development and retention Things That Should Be In Your Background: - Bachelor’s degree or equivalent. - 2+ years in a quota-carrying end-to-end B2B sales role - preferably SAAS technologies; IT; or online education. - Proven track record of consistently achieving their quota. - Experience cold calling and generating opportunities as well as converting inbound leads. - Experience dealing with, and successfully, influencing high level executives. - Ability to multitask, manage projects and work under pressure. - Excellent interpersonal, leadership, negotiation skills and creativity. - Excellent verbal and written communication skills. - Standard data analysis skills. - Consultative, customer-centric, intellectually curious and ambitious. Working Conditions: - Global, remote-first team with flexibility across time zones. - The SMB Account Executive is required to travel on occasional basis - traveling is predominantly domestic with potential international traveling dependent on demand and opportunity - This is discretionary and approved by Leadership. Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow We offer comprehensive benefits (unique per country) and excellent work/life balance. 2U Diversity and Inclusion Statement At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. About 2U For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com. About edX edX is the education movement for restless learners and a leading global online learning platform from 2U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org. Learn more at https://2u.com/careers/ #NoBackRow The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates.

Role Description The Senior Recruiter is critical in identifying and hiring top talent to join our organization. The Senior Recruiter is responsible for proactively sourcing, screening, interviewing, and placing qualified candidates, partnering with our hiring managers and key stakeholders throughout the full candidate life-cycle. The Senior Recruiter serves as an advisor to our 2U managers, senior leaders, and cross-functional partners to provide expert guidance. Responsibilities Include, But Are Not Limited To: - Recruitment - Manages the full candidate life-cycle through proactively sourcing, posting, screening, interviewing, and placing qualified marketing professionals to fill positions within the corporate function. - Leverages experience and expertise to optimize the candidate experience. - Creatively attracts top talent in a timely and cost-effective manner using multiple sources to advertise and recruit. - Develops networking and referral base using social networking and other innovative methods to identify desired candidates. - Sources and recruits candidates through direct recruiting efforts. - Identifies and attends job fairs, meetups, and other events for candidate engagement. - Internal Stakeholder Relationship Management - Serves as a trusted advisor to 2U’s hiring managers, HRBPs, Cross Functional Stakeholders, providing expert guidance on the target market, target companies, expected talent pool volume, hiring specifications, job descriptions, and action plans to maximize candidate sourcing. - Provides regular updates to hiring managers on hiring progress and challenges. - Works closely and effectively with coordinator to schedule candidate interviews and with scouts (if applicable) to identify and engage hard-to-find talent. - Continuously grows talent communities across targeted talent pools to maintain a strong 2U candidate pipeline. - Fully engages with the hiring managers and broader 2U leadership to maintain open communication around hiring needs and the available talent pipeline. - Systems - Interfaces with 2U’s applicant tracking system to optimally track all phases of the candidate life-cycle. - Fully owns the data quality and data integrity in 2U’s applicant tracking system relevant to their job requisitions that they manage in addition to monitoring for data accuracy across the system. - Continuous Improvement - Shares Recruiting and sourcing best practices across the team. - Coaches more junior team members. - Proactively seeks new knowledge, skills, and trends and shares with the team. - Partners closely with the Recruiting Leadership team on process improvements and provides solid recommendations to enhance the overall team functioning. - Utilizes data and analytics to inform sourcing, recruiting, and offer negotiation strategies. Qualifications - Bachelor’s degree required; degree in HR, Business, Communications or Social Sciences preferred. - 5+ years experience directly related to full life cycle recruiting; previous experience in a high-volume staffing, agency or corporate setting, supporting marketing teams, a plus. - 3-5 years’ experience in managing a recruitment process or teams of recruiters. - Experience supporting a fast-paced, high growth organization. - Knowledge of employment law relative to hiring and interviewing required. - Previous experience using an applicant tracking system, experience with Greenhouse is a plus. - Strong attention to detail. - Excellent organizational skills. - Demonstrated computer skills in one or more of the following: Google suite, MS Office products. Requirements - Strong business acumen. - Ability to work independently as well as in a team environment. - Ability to juggle multiple competing priorities. - Proactive attitude with a propensity to learn. - Enthusiasm and the ability to thrive in an environment of constant change. - Knowledge of various social media networking/recruiting sites a plus. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Full-time, U.S. benefits include: - Medical, dental, and vision coverage. - Life insurance, disability, and 401(k) employer match. - Free snacks and drinks in-office. - Generous paid holidays and leave policies, including unlimited PTO. - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break. - The anticipated base salary range for this role is ($47-$53 per hour).

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential. What We’re Looking For: The Post Producer supports the successful completion of video content across multiple product lines by coordinating projects through established production and post production workflows. This role works closely with 2U Media Production, Media Operations, internal stakeholders, and external vendors to help ensure media deliverables are completed on time and meet established quality standards. The role combines logistical coordination and editorial awareness, requiring strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. The Post Producer helps track project milestones, coordinate editing workflows, and support quality control processes throughout post production. A successful Post Producer is a collaborative team member who communicates clearly across teams, demonstrates sound judgment when resolving issues, and maintains a strong focus on delivering high quality media content for our university partners. Responsibilities Include, But Are Not Limited To: - Serve as a liaison between media production teams and external post production vendors to support the execution of post production tasks and ensure clear communication of timelines, requirements and deliverables. - Coordinate post production activities for assigned projects, including maintaining post production calendars, tracking milestones, and flagging delays. - Support editorial and technical quality control by reviewing content during Video Quality Assurance (VQA), communicating feedback to editors, and ensuring media assets meet program and production standards. Some light editing may be required. - Assist with the final delivery of media assets, ensuring files are properly prepared, reviewed, and delivered according to established standards and timelines. - Collaborate with team members, support post production planning and contribute to ongoing workflow improvements. Things That Should Be In Your Background: - Bachelor's degree in Communications, Video/Film Production, or a related field, with 3+ years of professional experience in video/digital media post production and familiarity with end-to-end media workflows.. - Working knowledge of file based production and post production processes, including common formats, codecs, frame rates, and aspect ratios. Experience using Adobe Creative Suite tools such as Premiere Pro, After Effects, and Photoshop. - Experience working with media asset management systems and project tracking tools (e.g., AHA!, Jira) and comfort using collaboration tools such as Google Workspace, Microsoft Office, and Slack. - Strong organizational, communication, and problem solving skills, with the ability to manage multiple priorities and collaborate effectively with internal teams, partners, and vendors. Other Attributes That Will Help You In This Role: - Strong communication and organizational skills - Ability to manage multiple priorities in a fast paced production environment - Attention to detail and commitment to high quality deliverables - Ability to build productive working relationships with internal teams, partners, and vendors Working conditions: While this role is based in South Africa, it operates within a US time zone. Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow We offer comprehensive benefits (unique per country) and excellent work/life balance. Full-time, ZA benefits include: - 2 complimentary Getsmarter short courses per year - Subsidised medical aid with Discovery Health Medical Scheme - 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit - Employee Assistance Program (EAP) - Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break 2U Diversity and Inclusion Statement At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. About 2U Inc. For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com. About edX edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org. Learn more at https://2u.com/careers/ #NoBackRow The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

• The Compensation Manager ensures that pay structures and incentive plans are aligned with Company philosophy to attract, retain and engage top talent. • Oversee and maintain components of the compensation framework, such as job architecture, salary structures, etc. • Lead the annual compensation review process and compensation planning process for merit, bonus, and promotion with program design, system preparation, testing, training, budget reporting, communications and analytical support. • Conduct job evaluations and market reviews plus make recommendations that are equitable and competitive. • Participation in relevant compensation surveys and maintain survey data in the compensation evaluation software. • Serve as a strategic compensation partner to senior leadership, HR leaders, and the business, acting as a subject matter expert to ensure alignment on compensation practices, programs, policies, budget, and strategy. • Partner with the Communications and Learning & Development teams to create and distribute effective materials that enhance the understanding and value of the compensation programs. • Ensure compliance with SOX, internal policies, global and local labor laws. • Develop and lead training for managers and the broader HR Team on compensation concepts and processes. • Manage Pay Equity analysis, FLSA determination. • Manage data integrity in the HRIS and compensation systems. • Train, coach, mentor, and collaborate with global compensation team members. • Help drive process improvements, including automation initiatives and leveraging AI tools in compensation programs. • Manage vendors for compensation systems. • Perform other duties as assigned.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless – and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. We are looking for a senior Business Development individual contributor who will own the full sales cycle from first conversation to signed contract. This is not a support role. You will be the primary relationship holder with Presidents, Provosts, and Deans, acting as a strategic thought partner who helps them connect 2U's capabilities to their most pressing institutional priorities. Responsibilities Include, But Are Not Limited To: - Own the Full Sales Lifecycle - Drive new university partnerships from prospecting and discovery through negotiation and close. - Develop and execute a territory strategy targeting high-value institutional prospects. - Lead complex contract negotiations involving multi-year, multi-stakeholder agreements and nuanced financial structures (e.g., revenue share, fee-for-service). - Maintain disciplined pipeline management and accurate forecasting within Salesforce. - Act as the internal "general manager" for each deal, coordinating across Product, Finance, Legal, Marketing, and Learning Design to assemble the right solution and move it through internal approvals. - Proactively surface and resolve roadblocks, competing priorities, and process gaps. Influence without authority to keep deals on track. - Serve as the voice of the partner internally, ensuring proposals reflect both market reality and institutional need. - Build & Accelerate Pipeline Through Technology - Leverage modern sales technology and intelligence tools (e.g., Salesforce, LinkedIn Sales Navigator, ZoomInfo, Outreach, AI-enabled research tools) to identify prospects, map decision-making structures, and scale outreach. - Use data to prioritize targets, personalize engagement, and continuously improve conversion at every stage of the funnel. - Serve as a Strategic Thought Partner to University Leaders - Engage directly with Presidents, Provosts, Deans, and other senior academic leaders to deeply understand their strategic vision, enrollment challenges, and digital transformation goals. - Translate institutional priorities into tailored partnership concepts that align 2U's portfolio—degree programs, executive education, and professional certificates—with the university's strengths and market opportunities. - Bring market intelligence, competitive insight, and a point of view to every conversation. Qualifications - 10+ years of enterprise sales or strategic business development experience with a consistent track record of meeting or exceeding revenue targets in a complex, consultative selling environment. - Proven C-suite selling experience. - Experience managing long, complex sales cycles (6–18+ months) with multiple stakeholders, competing interests, and sophisticated deal structures. - Sales technology fluency. - Cross-functional leadership skills. - Bachelor's degree. Requirements - Experience selling into higher education, academic medicine, or other complex institutional environments. - Familiarity with the economics of online program management, revenue share models, or education partnerships. - MBA or relevant advanced degree. - Executive Presence. - Strategic Problem Solver. - Intellectually Curious. - Modern Seller. - Resilient and Self-Directed. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Medical, dental, and vision coverage. - Life insurance, disability, and 401(k) employer match. - Free snacks and drinks in-office. - Generous paid holidays and leave policies, including unlimited PTO. - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break. - The anticipated base salary range for this role is ($170,000-$180,000), with potential bonus eligibility.