This page tracks remote web designer openings that are location-eligible for Massachusetts.
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Role Description Wir suchen ab sofort Unterstützung für die Betreuung und Weiterentwicklung unserer Webseiten. - Pflege und Aktualisierung bestehender Webseiten - Umsetzung neuer Landingpages und Unterseiten - Design und Prototyping in Figma - Entwicklung und Anpassung von Webseiten in Framer und WordPress - Optimierung von Layout, Benutzerfreundlichkeit und Conversion - Einbindung von Formularen, Tracking und weiteren Web-Tools - Eigenständige Umsetzung kleinerer Webprojekte Qualifications - Gute Kenntnisse in Framer, Wordpress - Sicherer Umgang mit Figma - Gespür für modernes Webdesign und UX/UI - Selbstständige und zuverlässige Arbeitsweise - Gute Deutschkenntnisse Benefits - Flexible Zusammenarbeit als Freelancer oder auf Minijob-Basis - Ortsunabhängiges Arbeiten (Remote) - Abwechslungsreiche Projekte - Direkte Kommunikation und schnelle Entscheidungen - Langfristige Zusammenarbeit möglich
Role Description The Web & Email Specialist supports Precept's digital marketing and customer experience efforts through email implementation, website execution, troubleshooting, and third-party platform support. This role focuses on accurate and efficient execution of digital marketing initiatives using approved content, designs, and processes while supporting a positive customer experience. Essential Job Functions - Web Page Implementation - Builds and updates web pages, landing pages, pop-ups, podcast pages, and other website elements using approved designs and content provided by the team. - Supports website updates, enhancements, and feature additions in partnership with the Technology team. - Executes website tracking updates and implementation requests provided by the DMM. - Tests website functionality, formatting, and responsiveness before launch. - Provides metrics and reporting support as requested. - Email Implementation - Manages and executes email sends and journeys inside the Klaviyo platform based on preloaded copy and designs from the team. - Builds and maintains audiences, customer journeys, automations, and segmentation based on DMM direction. - Monitors email deliverability and communicates issues or recommendations to the DMM. - Executes tracking and tagging practices using tools such as Klaviyo, UTM, GA4, and Google Tag Manager. - Tests email functionality across major devices and platforms. - Provides metrics and reporting support as requested. - Digital Troubleshooting - Monitors, researches, and troubleshoots email, website, and platform issues as needed. - Identifies and reports rendering, tracking, deliverability, or functionality issues. - Maintains high accuracy and attention to detail across all digital executions. - Third Party Digital Implementation - Maintains and updates content across third-party digital platforms and systems. - Supports implementation of approved customer journeys, forms, and content flows in external platforms. - Works with Marketing and Technology teams to support platform integrations and updates. - Applies approved content, layouts, and user flows within third-party systems. Qualifications - Experience with email marketing and automation platforms such as Klaviyo, or similar tools. - Experience working with website platforms such as Shopify, WordPress, Salesforce, or related systems. - Working knowledge of HTML, CSS, JavaScript, and responsive web/email formatting. - Experience with Google Analytics, GA4, Google Tag Manager, and digital tracking practices. - Ability to manage multiple projects and priorities in a fast-paced environment. - Troubleshooting, organizational, and communication skills. - Experience testing digital functionality across browsers, devices, and platforms. - Works with high speed and high accuracy. - Research issues and provide findings to DMM for final recommendations. - Balances independent execution with collaboration within team and IT as needed. - Maintains strong attention to detail and proactive communication. Training and Experience - Bachelor's degree preferred. - 2+ years of related digital marketing, website, or email implementation experience preferred. Physical Requirements - Seeing: Must be able to read documents, evaluate visual images, and use computer. - Hearing: Must be able to communicate with co-workers, constituents, and vendors. - Standing/Walking/Mobility: Move freely between departments and location shoots. - Climbing/Stooping/Kneeling: Required. - Lifting/Pulling/Pushing: Required. - Fingering/Grasping/Feeling: Must have the ability to use keyboard and telephone. Physical Dimensions Light work: Exerting minimal force consistently to move objects less than 10 lbs.
Role Description As a Web Designer at Performacentric, you will be responsible for designing and building modern, responsive, high-converting websites, landing pages, and digital experiences. You will work closely with marketing, sales, and product teams to create compelling user experiences that generate leads, support customer engagement, and strengthen the Performacentric brand. The ideal candidate possesses both creative and technical capabilities, understands how design impacts conversion rates, and can translate marketing objectives into effective digital experiences. Key Responsibilities - Web Design & User Experience - Design visually compelling and highly functional websites, landing pages, and digital assets. - Create wireframes, mockups, prototypes, and production-ready designs. - Develop responsive user experiences that perform seamlessly across desktop, tablet, and mobile devices. - Ensure designs align with Performacentric brand standards and messaging. - Continuously improve user experience through testing, analytics, and optimization. - Front-End Development - Build and maintain websites using: - HTML5 - CSS3 - Tailwind CSS - Vanilla JavaScript - Develop responsive layouts optimized for performance and accessibility. - Implement interactive features and user interface enhancements. - Optimize website speed, performance, and Core Web Vitals. - Digital Marketing Support - Design and build lead generation landing pages. - Collaborate on SEO initiatives and website content optimization. - Implement conversion rate optimization (CRO) best practices. - Support marketing campaigns with web assets, forms, and promotional pages. - Ensure websites are structured to maximize organic search visibility. - Collaboration & Continuous Innovation - Work closely with content creators, marketers, developers, and leadership. - Participate in design reviews and provide recommendations for website improvements. - Stay current on design trends, web technologies, and digital marketing best practices. - Contribute ideas that improve website engagement, conversion, and user satisfaction. Qualifications - Technical Skills - Strong proficiency in: - HTML5 - CSS3 - Tailwind CSS - Vanilla JavaScript - Experience building responsive, mobile-first websites. - Understanding of website performance optimization. - Familiarity with Git and version control workflows. - Experience integrating forms, APIs, and third-party services. - Design Skills - Strong visual design portfolio demonstrating: - Website design - Landing page design - User experience design - Responsive layouts - Excellent understanding of: - Typography - Color theory - Visual hierarchy - User-centered design principles - Ability to transform business requirements into compelling digital experiences. - Marketing Knowledge - Understanding of: - SEO fundamentals - Conversion rate optimization - Lead generation strategies - Landing page best practices - Digital marketing funnels - Ability to design with business outcomes and conversions in mind. Preferred Qualifications - Preference will be given to candidates with experience in: - Backend development concepts - REST API integration - Database design fundamentals - Analytics platforms such as Google Analytics - AI-assisted design and development tools - B2B SaaS or technology company environments - UX research and A/B testing Desired Traits - Creative and detail-oriented - Passionate about exceptional user experiences - Self-motivated and proactive - Comfortable working in a fast-paced startup environment - Results-driven and focused on business outcomes - Continuously learning and improving their craft - Able to balance aesthetics with performance and conversion goals What Success Looks Like - Within your first 90 days, you will: - Become familiar with the Performacentric brand and digital presence. - Design and launch new landing pages supporting marketing campaigns. - Improve website user experience and performance metrics. - Contribute to SEO and lead generation initiatives. - Help create a scalable design system that supports future growth. How to Apply - Please submit: - Resume - Portfolio showcasing website and landing page design work - Links to websites you have designed and/or developed - Brief description of your role in each project - Applications that include examples of both design work and front-end implementation will receive priority consideration.
Knotch, Inc. offers a content intelligence platform to help marketers measure and improve the performance of their content marketing efforts. Founded in 2013 and based in New York,
Role Description We’re looking for a designer who is equally at home crafting polished web experiences, marketing visuals, and brand-forward UI as they are designing product flows. You’ll own design across Knotch’s platform and web presence—bringing strong graphic sensibility, visual storytelling, and interaction design together in one role. A major focus of this role will be shaping a new AI-driven tool currently in development, partnering closely with our leadership team, product, and engineering to define and deliver the experience from the ground up. If your portfolio shows beautiful, opinionated work across web, brand, and product—not just wireframes and dashboards—we want to talk. Responsibilities - Own the visual and graphic design language across Knotch’s product UI, marketing website, and brand touchpoints. - Design high-quality web layouts, landing pages, and branded digital experiences that reflect a strong and intentional visual point of view. - Lead design for a new AI-powered product currently in development, shaping core concepts, workflows, and UI where none yet exist. - Own end-to-end product design across Knotch’s platform, from discovery and ideation through visual design and implementation—including marketing site pages and campaign assets. - Partner closely with leadership, product management, and engineering teams to solve complex problems and ship high-quality solutions. - Translate ambiguous requirements and evolving ideas into thoughtful, intuitive user experiences. - Create wireframes, prototypes, and high-fidelity designs using modern design tools, primarily Figma. - Design web pages, email templates, event materials, and other marketing-facing experiences as needed. - Collaborate with engineering to ensure designs are feasible, scalable, and faithfully implemented. - Continuously iterate on designs based on feedback, data, and evolving product strategy. Qualifications - 5+ years of design experience across product, web, and/or brand—ideally with time at a digital or creative agency. - Portfolio demonstrating strong graphic design craft: typography, layout, color, and visual hierarchy—not just UX flows and wireframes. - Demonstrated experience designing marketing websites, brand systems, or campaign creative alongside product UI work. - A well-rounded designer with a clear visual point of view and the confidence to challenge existing patterns when needed. - Comfort working across both product and marketing/web surfaces—you don’t see these as separate disciplines. - Experience designing AI-powered or data-driven products is strongly preferred. - Proficiency in Figma; experience with Illustrator, Photoshop, Webflow, Framer, or motion tools (After Effects, Lottie) is a plus. - Comfort working in fast-paced, sometimes ambiguous environments with shifting priorities. - Collaborative at heart, with experience working alongside technical teams including distributed or offshore teams. Benefits - Knotch is a fully remote company. Candidates may work from anywhere in the U.S., Eastern time zone are preferred. - Comprehensive medical, dental, and vision insurance eligibility. - 401(k) plan. - Unlimited PTO. - 10+ company-paid holidays. - A daily company-wide break, and more!
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Role Description We are looking for a skilled and performance-driven Web Designer with strong technical abilities and SEO knowledge to help craft a modern, intuitive, and conversion-optimized web presence for our Nextcloud ecosystem. Your work will play a vital role in shaping user journeys, improving performance, and presenting our technically advanced solutions in a clear and engaging way while upholding our mission and values. - Design visually compelling, responsive website layouts and landing pages. - Create UI/UX designs optimized for intuitive user journeys across all device types. - Optimize site architecture, content structure, and technical elements for SEO. - Monitor, analyze, and improve website performance (speed, accessibility, conversion). - Implement design solutions compatible with Nextcloud templates, theming, and integrations. - Stay up-to-date with the latest web design trends, usability standards, and SEO practices. - Collaborate with cross-functional teams to maintain visual consistency and brand identity. - Provide graphics, icons, and assets for UI elements and web components. Qualifications - Bachelor’s or Master’s degree in Web Design, Digital Media, Computer Science, Marketing, or a related field. - 3-4 years of professional experience in Web Design, UI/UX, or a similar role. - Proven experience as a Web Designer or UI/UX Designer. - Expertise in HTML5, CSS3, JavaScript, and responsive design frameworks. - Solid knowledge of SEO fundamentals, technical SEO, and on-page optimization. - Experience in compliant, privacy-centric behavioral analytics frameworks to derive actionable insights for optimized user journey design. - Proficiency with design tools (Adobe). - Strong sense of visual aesthetics, typography, and modern design trends. - Performance-driven mindset with a passion for continuous improvement. - Excellent communication and problem-solving skills. Benefits - A distributed, open team passionate about the open source community. - A fun, diverse work environment where your contributions have a real impact. - The opportunity to work on cutting-edge technology with a global user and contributor community. - Competitive salary and benefits. - Flexible, remote work options for a healthy work-life balance. - Opportunities for personal growth, professional development, and education. - We especially encourage applications from individuals in under-represented groups. Company Description Nextcloud Hub is the industry-leading, fully open-source, on-premises content collaboration platform. Teams access, share and edit their documents, chat and participate in video calls and manage their mail and calendar and projects across mobile, desktop and web interfaces.
Role Description We are seeking a highly detail-oriented Website Content & Quality Assurance Specialist to join our growing team. This role is responsible for reviewing website pages to identify design inconsistencies, formatting problems, broken links, content inaccuracies, SEO issues, usability concerns, and overall user experience improvements. The ideal candidate has a strong eye for detail, excellent documentation skills, and the ability to communicate findings clearly and professionally. This position requires the ability to create detailed reports that include screenshots, page references, URL links, indexing information, and recommended corrections while collaborating with management and development teams to maintain high website standards. This is an excellent opportunity for someone with experience in website quality assurance, content review, digital publishing, SEO optimization, or web operations. Responsibilities - Conduct detailed audits and reviews of website pages and digital content - Identify and document website issues including: - Formatting inconsistencies - Broken links and navigation errors - Grammar, spelling, and content inaccuracies - Layout and visual design issues - Mobile responsiveness concerns - Accessibility and usability problems - SEO structure and optimization opportunities - Missing images, metadata, or page elements - Prepare organized reports with: - Screenshots and visual references - URL links and affected page indexes - Detailed explanations of issues found - Recommended corrections and improvements - Ensure website pages follow SEO best practices including: - Proper heading structures - Meta descriptions and title optimization - Keyword-friendly formatting - Image optimization and alt text usage - Internal linking structure - Collaborate with developers, designers, content teams, and management to communicate findings and track issue resolution - Perform post-update testing and validation to confirm corrections have been completed successfully - Monitor website consistency, branding, and overall user experience across all pages and devices - Maintain documentation and records of audits, corrections, and completed updates - Assist in developing quality control standards and website review procedures Qualifications - Bachelor’s degree in Web Design, Digital Media, Communications, Marketing, Information Technology, or a related field preferred - 2+ years of experience in website quality assurance, web content management, digital publishing, SEO, or related roles preferred - Strong understanding of website structure, navigation, and user experience principles - Experience reviewing websites for content accuracy, functionality, design consistency, and usability - Knowledge of SEO best practices, search engine optimization techniques, and website performance standards - Familiarity with CMS platforms such as WordPress, Shopify, Wix, Squarespace, or similar systems - Basic understanding of HTML, CSS, JavaScript, and front-end web technologies preferred - Ability to create professional reports with screenshots, annotations, page indexing references, and detailed issue tracking - Strong analytical, organizational, and problem-solving skills - Exceptional attention to detail and ability to identify inconsistencies quickly - Ability to manage multiple projects and deadlines in a fast-paced environment - Excellent written and verbal communication skills - Experience using project management or issue-tracking tools is a plus - Self-motivated with the ability to work independently and collaboratively within a team environment Preferred Skills - Experience with SEO tools such as Google Search Console, SEMrush, Ahrefs, or Screaming Frog - Familiarity with accessibility standards (ADA/WCAG compliance) - Experience performing website audits and usability testing - Understanding of responsive design and mobile optimization - Experience working with digital asset management and content workflows Benefits - 401(k) - 401(k) matching - Bonus based on performance - Employee discounts - Paid time off - Relocation bonus - Competitive Compensation - Career Growth Opportunities - Flexible Work Environment - Professional Development Opportunities - 25% Employee Discount on All Products and Services This is a remote position.
Exact Sciences is a publicly-traded molecular diagnostics firm focusing on early detection and prevention methods for some of the most life-threatening forms of
Role Description This position may be site-based or remote in Chicago, Boston, San Diego, or Minneapolis. Exact Science’s Customer Experience (CX) team is responsible for defining, driving, and delivering innovative, immersive, memorable customer-centric journeys for all our customers, across all channels. These journeys are grouped by Customer Types (e.g., Patient, Provider) and further categorized into a set of Experiences (e.g., Understand Risks & Complete Screening, Confirm Diagnosis). Each Experience has a set of specific, measurable Objectives and Key Results (OKRs) that the overall team is accountable to fulfill. As a Lead Designer, Marketing Communications, you will help shape, define, and drive high-impact design initiatives across digital, product, and marketing platforms. You will blend systems thinking with hands-on execution, bringing structure to complex problems and elevating the craft of design through thoughtful, scalable, human-centered solutions. You’ll lead by example, guiding teams toward clarity, consistency, and innovation. You will guide experience vision, interaction patterns, and system-level design across journeys and touchpoints, helping to unify design efforts across web, mobile, physical, and hybrid platforms. Your design work is grounded in deep empathy, curiosity, and a strong understanding of user mindsets, behaviors, and expectations. You design with people at the center, delivering solutions that reduce friction, build trust, and empower patients and providers to make confident, informed decisions. You excel at balancing the strategic and the tactical, able to see the big picture of experience ecosystems while refining the details of interaction design, flows, and component-level polish. You bring structure to ambiguity, elevate the role of design in cross-functional work, and advocate for excellence at every level of execution. Your approach is rooted in systems thinking, iterative testing, and collaborative problem-solving, always with an eye toward both business outcomes and human impact. As a hands-on, proactive, collaborative design leader, you’ll work closely with Product Managers, Engineers, Researchers, Content Strategists, and Legal, Marketing, and Medical partners. You’ll help teams navigate complexity, compliance, and competing priorities, driving forward experience strategies that are scalable, accessible, and compliant. You’ll shape the end-to-end design process and help teams deliver solutions that balance innovation with feasibility. As a craft leader and mentor, you’ll model design excellence and help build a culture of feedback, continuous learning, and shared ownership. You’ll support junior and mid-level designers in growing their skills and craft while contributing directly to high-impact work. You know how to guide vision, define process, manage stakeholders, and roll up your sleeves to contribute at every level, ensuring quality delivery. You have a strong track record of delivering thoughtful, inclusive, and high-quality digital experiences in complex environments. You’re able to balance priorities and understand the impact of key decisions. Your leadership empowers cross-functional teams to execute design that’s not only effective but deeply human. You should be prepared to share a portfolio that demonstrates your ability to simplify complexity, bring strategy to life through experience, and create work that resonates with diverse audiences. Your work reflects a deep commitment to solving the right problems, driving meaningful outcomes at scale, and facilitating thoughtful interactions. Essential Duties - Independently lead and facilitate active collaboration with strategists, researchers, product leaders, legal, regulatory, medical, labs, and the respective Experience Design team members to produce deliverables that scale across journeys and platforms, with minimal guidance. - Support a team of designers, providing informal coaching, feedback, and direction to help them do their best work on a project. - Research and stay up-to-date to help support the adoption of the enterprise-wide design best-practices, standards, principles, and the usage of AI into your daily practice. - Develop advanced prototypes and animations or define motion characteristics. - Advocate for the incorporation of user research into the experience's UX vision, provide strategic rigor and thoughtfulness throughout the creation of products and experiences, from vision and conception to launch and optimization/governance. - Evolve and champion our design system to ensure that it is driving efficiencies and is tailored to the respective audience needs. - Serve as a subject-matter expert in all things design and help lead both partners and peers alike to help think how design drives utility and inspires, equally. - Remove impediments and ensure delivery of the overall experience vision & results aligned to OKRs. - Building and maintaining collaborative relationships with senior leadership and other departments (e.g., Marketing) will also be required. - Create systems and strategies that help designers thrive. - Lead the use of design thinking, storytelling, and conceptual prototypes to compellingly convey the vision, flow, and features of the products/services being designed. - Understand and prioritize time, problems, opportunities, and solutions that contribute to the product roadmap, strategy, and vision leveraging data, research, industry trends, and business objectives. - Maintain morale and support employee engagement initiatives. - Foster a welcoming environment regardless of background, sexual orientation, gender expression, religion, or ethnicity, and model these behaviors for the organization. - Work within established design systems to create bold and memorable experiences that are consistent across multiple channels including web and email marketing or other customer interaction points. - Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. - Ability to effectively manage legal reviews and feedback cycles. - Support and comply with the company's Quality Management System policies and procedures. - Ability to act with an inclusion mindset and model these behaviors for the organization. - Travel Requirements: Ability to travel 10-20% of working time away from work location, may include overnight/weekend travel. Qualifications - Bachelor’s degree in Design, Marketing, Business, Life Sciences, or related field of study; or High School Degree/General Education Diploma and 4+ years of relevant experience as outlined in the essential duties in lieu of Bachelor’s degree. - 8+ years of experience working as a UX Designer, with at least 5 years of experience in a senior or lead capacity. - Extensive experience in applying techniques and methods of modern user experience design, discovery, and delivery – along with expertise with design/user experience platforms and tools (e.g., Adobe Creative Suite, Figma, Miro, Jira). - Experience with content management systems (Sitecore a plus) and user testing tools. - Experience in simplifying and communicating complex ideas to broad audiences. - Experience in managing a design process from strategy to delivery of final product. - Experience in collaborating with and influencing product, engineering, design, and operational teams. - Experience in creating designs that optimize for varied ecosystems that leverage known persona or archetypal work, SEO, and measurement objectives. - Advanced understanding of accessible, inclusive, and equitable design. - Experience with the principles of Agile/Scrum/Kanban. - Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team. - Demonstrated ability to perform the Essential Duties of the position with or without accommodation. - Strong working knowledge of HTML, CSS, JavaScript, Adobe Creative Suite applications, and associated design tools. - Demonstrated strong understanding of the current web and mobile technology landscape. - Advanced understanding of human centered design and design thinking methodologies. - Experience creating accessible, inclusive, and equitable design. - Knowledge of best-in-class design systems (Material, Carbon, Fluent, etc) and their pros and cons. - Experience in evolving/adapting design systems or building them from scratch. - Extensive experience problem-solving, organizational, and analytical skills with the ability to evolve UX strategy based on research, data, and industry trends. - Strong analysis skills; including, but not limited to, process and user flow definition. - Extensive experience in translating complex user, business, operational, and technical requirements into clear, accurate, compelling user experience deliverables. - Experience in relationship building, motivation, and curiosity to bring together different personalities for creative thinking and collaborative solutioning. - Extensive experience engaging with strategists, product managers, engineers, researchers, SMEs, and company leaders in a constructive and collaborative relationship where you can both learn and influence. - Experience recruiting, coordinating, developing, and managing a team. - Excellent written and verbal communication skills, with the ability to agilely adapt to the respective audience (team member to senior leadership). - Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team. - Demonstrated ability to perform the Essential Duties of the position with or without accommodation. - Applicants must be currently authorized to work in the country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time. Preferred Qualifications - Experience in healthcare, wellness, or digital health. - Experience with service design and operations. - Experience with both B2C and B2B products and/or services. - Experience within large organizations. - Experience with Sitecore, React, and Angular frameworks. - Experience with no-code tools to help support the experience. - Experience using AI to help enhance experiences or create efficiencies in process. Benefits - Paid time off (including days for vacation, holidays, volunteering, and personal time). - Paid leave for parents and caregivers. - Retirement savings plan. - Wellness support. - Health benefits including medical, prescription drug, dental, and vision coverage. Salary Range - $124,000 - $211,000.00 (National Salary) - $150,420.00 - $225,630.00 (California Salary)
Role Description Are you a creative and talented UI designer with a passion for creating visually stunning and intuitive user interfaces? If so, we want you to join our team! As a UI designer at our company, you will have the opportunity to work on a variety of exciting projects, collaborating with a talented team of designers, developers, and product managers to create world-class user experiences. In this role, you will be responsible for: - Designing the look and feel of our web and mobile applications. - Creating wireframes, prototypes, and high-fidelity mockups. - Conducting user research and testing to ensure that your designs are intuitive, easy to use, and meet the needs of our customers. Qualifications - Highly skilled in design software such as Adobe Creative Suite and Figma. - Strong portfolio of UI design work. - Excellent communication and problem-solving skills. - Ability to work independently and meet deadlines. Requirements - Leading the creative process for project engagements. - Creating/presenting design ideas and concepts for digital experiences, primarily websites but occasionally apps. - Preparing creative briefs and/or other assets and presenting design ideas to all the relevant stakeholders. - Producing wireframes (or similar creative definition artifacts) and transforming them into intuitive user interfaces. - Collaborating with technical and analytical teammates to ensure that all designs align with the brand image while meeting usability and website standards. - Providing consistency in design, UI/UX, and content across all Inclined branded experiences. - Strong UI skills. - Experience with implementing beautiful brand identities into compelling digital experiences (websites and applications). - A self-driven person with a bias for action who wants to get stuff done. - Enjoying working in a small, distributed team. - Experience with Figma. - Fluent in spoken and written English. Benefits - Up to 64 days of paid time off (not including an additional 3 months of paid maternal/paternal leave). - Weekly appreciation shout-outs and company recognition events. - Competitive pay and a profit-sharing bonus structure. - Open-door policy with weekly 1-on-1s to ensure everyone's voice is heard. - Transparency about company projects, goals, and financials. - Flexible hours and schedules as a 100% remote company. - Support for continuous learning with sponsorship opportunities for courses, accreditations, conferences, and more. - Reimbursement for tools and technology to help you perform at your best.
Urban Insight is an information technology (IT) consulting firm that is on a mission to create websites and applications that are beautiful and flexible to each
Title: Technical Strategist - Websites and Web Applications Location: Remote US Job Description: Who We Are Urban Insight is a leading digital agency creating innovative websites and web applications for organizations that make a difference. We specialize in solving complex problems through website and web app strategy, design, and development using open-source content management systems (primarily Drupal and WordPress, and headless or composable architectures). Our clients include some of the most well-known museums, nonprofits, universities, and cultural institutions. Urban Insight has been in business for nearly 25 years and continues to expand each year. We thrive on having a professionally rewarding environment where team members are encouraged to grow, collaborate and focus on meaningful work. The Opportunity The Technical Strategist (TS) is a client-facing technical leader who partners closely with Project Managers and Development teams to deliver well-scoped, well-communicated, and successful digital projects. The TS also plays a key role in pre-sales and proposal efforts, helping define technical approaches, shape scope, and ensure estimates are grounded in delivery reality. This role operates through collaboration and shared ownership. The TS brings clarity to complex problems, aligns technical decisions with project goals and constraints, and ensures that teams have the information they need to execute effectively. The Technical Strategist is also a contributor to Urban Insight’s Innovation Lab, helping explore new technologies, prototype solutions, and shape future service offerings. Key Responsibilities Client Strategy & Technical Leadership - Partner with clients to understand goals, constraints, and opportunities - Translate client needs into clear, actionable technical approaches - Align technical solutions with timeline, budget, and delivery realities - Identify risks early and contribute to mitigation strategies Collaboration with Project Managers - Maintain alignment with Project Managers on scope, priorities, and project direction - Contribute to defining scope, assumptions, and delivery approach - Participate in project ceremonies including kickoffs, planning, and retrospectives - Support consistent communication and visibility across the project lifecycle Technical Planning & Documentation - Produce clear technical plans, Jira tickets, and specifications - Ensure plans, decisions, and updates are documented in shared systems (Jira, Notion, etc.) - Collaborate with Tech Leads and engineers to validate feasibility and refine approaches - Evolve documentation as projects progress and new information emerges Engineering Enablement - Provide developers with clear context, requirements, and direction - Help remove blockers and reduce ambiguity during implementation - Align with Tech Leads on technical direction and implementation strategy - Guide teams toward pragmatic, efficient solutions Pre-Sales & Proposal Support - Partner with Sales and the pursuit team to scope projects and define technical approaches - Develop realistic level-of-effort estimates grounded in delivery experience - Collaborate with Development and Delivery leadership to ensure proposed solutions are realistic and aligned with team capacity - Clearly articulate assumptions, risks, and constraints - Support proposal development and client conversations Quality & Delivery - Validate work against acceptance criteria and technical expectations - Participate in QA and alpha testing as needed - Support successful, on-time, in-scope project delivery Innovation Lab - Contribute to discovery engagements, prototypes, and pilot initiatives - Explore emerging technologies (AI, APIs, composable architectures) - Help translate innovation into practical, repeatable solutions - Share learnings through internal demos, documentation, or working sessions Process & Continuous Improvement - Partner with CTO, Dev, PM, QA, and SysAdmin teams to improve workflows and tools - Contribute to a culture of transparency, collaboration, and continuous improvement Qualifications Technical Skills - 7–8+ years of experience in technical strategy, web development, or technical project leadership, preferably in an agency environment - Strong understanding of modern web architectures specifically Drupal, WordPress, and headless / composable - Experience working with agile methodologies such as Scrum or Kanban - Familiarity with CMS-driven websites, APIs, and system integrations Collaboration & Communication - Strong ability to work in close partnership with Project Managers and cross-functional teams - Excellent written and verbal communication skills - Ability to translate complex technical concepts into clear, accessible language - Experience leading discovery, requirements gathering, and technical planning sessions Organizational & Self-Management - Ability to break down complex ideas into actionable work - Strong prioritization and time management skills - Comfortable managing multiple projects and responsibilities simultaneously - Proactive, detail-oriented, and accountable Success Metrics In the First 90 Days - Establish strong working relationships with PMs and Development teams - Contribute to at least one project with clear, actionable technical planning - Maintain ~70% billable utilization - Demonstrate clear and consistent documentation practices In the First Year - Deliver on quarterly Rocks (≥80%) tied to strategic and technical priorities - Successfully support multiple projects from planning through delivery - Improve clarity and alignment across project teams through strong documentation and communication - Contribute to accurate scoping and reduced rework in pre-sales - Drive shared clarity across PM, Design, and Development on scope, priorities, and decisions - Contribute to Innovation Lab efforts through prototypes, pilots, or new approaches - Support ongoing improvements to process, tools, and team effectiveness Location & Availability - Work from any location in the United States, available 9am - 6pm in any U.S. time zone. - Our office is located in sunny Los Angeles, CA. This position is available for fully remote (U.S. and Canada ONLY), partially remote (a few days in the office), or in-person in our L.A. Office. About Urban Insight - Urban Insight is a Los Angeles-based digital agency with over 30 team members. Visit our website. - We work with some of the best-known museums, nonprofits and other institutions, such as LACMA, The Broad, University of Southern California, City of Los Angeles, and the Japanese American National Museum. - We’re the top-ranked Web development and Drupal agency in Los Angeles, according to Clutch, an independent analyst. Read what our clients say about us. - We’ve won numerous design awards including for our work for Stay Housed Los Angeles and the National World War 1 Museum & Memorial. - We take on cutting edge, challenging projects for appreciative clients, and have a supportive and team-based approach to projects. - We plan, design, and create innovative websites, and we often use open source web content management systems like Drupal and WordPress. - We design and develop custom applications using tools like Angular, React, Next.js, node.js, PHP, Javascript, Bootstrap, Tailwind, and MySQL. - We have a clearly-defined project management methodology and case management system. - We run on the Entrepreneurial Operating System (EOS). Why Work at Urban Insight - We take on interesting, meaningful projects for appreciative clients - We offer a flexible working environment - work from anywhere in the United States - We work with you to create a career path that works for you - The average employee tenure is 6.5 years - We're stable and growing. We've been in business for ~25 years and continue to grow each year - We offer a casual and flexible working environment with plenty of opportunities for growth for the right candidate - We believe in a reasonable life/work balance and enjoy 40-hour work weeks - We allocate resources and time for training and professional development - We have weekly events to keep the team connected: Lunch & Learns, Lightning Demos, Game Breaks - There are many more reasons: Explore careers at Urban Insight Total Rewards We offer a competitive salary based on experience. Total annual compensation range: $130,000 – $147,000 - Medical, Dental and Vision insurance (95% employer-paid) - Paid time off (15 days, increasing to 20 after four years) - Holidays (~10 days per year) - 401(k) with employer match - Annual training plan and dedicated learning time - Annual performance and compensation reviews
End-to-End Virtual Staffing Solutions | Hire Simply, Scale Quickly
• Update and redesign 5–6 web pages to enhance functionality and visual appeal • Ensure website consistency across all pages (layout, fonts, colors, responsiveness) • Collaborate with the team to implement revisions and creative improvements • Troubleshoot and fix any layout or technical issues on the site.
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JavaScript, WordPress, Figma, AI, HTML, CSS
