20four7VA

• Edit short-form and long-form video content for social media platforms • Add captions, transitions, music, graphics, and basic motion effects as needed • Trim and format videos to meet platform-specific requirements • Ensure all content aligns with the company's branding and style guidelines • Export videos in the appropriate formats for each platform • Schedule and publish content across the company's social media platforms • Maintain the content calendar and ensure consistent posting • Upload videos, captions, hashtags, and media assets • Organize content files and maintain an organized media library • Monitor scheduled posts to ensure successful publishing • Maintain organized folders for videos, graphics, and marketing assets • Coordinate content delivery with the business owner or marketing team • Assist with simple content planning and scheduling • Keep track of completed, scheduled, and upcoming content • Maintain posting schedules and content trackers • Assist with basic reporting on posted content • Perform other administrative tasks related to content management as assigned

• Coordinate daily marketing activities across multiple brands. • Assist with the execution of marketing campaigns and promotional initiatives. • Organize and maintain marketing assets, creative files, and digital content libraries. • Coordinate creative requests and communicate project updates with internal stakeholders. • Ensure marketing deliverables are completed according to schedule. • Assist with managing company's social media accounts. • Maintain and organize social media content calendars. • Schedule and publish approved content across various social platforms. • Monitor social media activity and assist with basic engagement. • Prepare recurring marketing and operational reports. • Monitor campaign performance using Google Analytics 4 (GA4), Meta Business Suite, TikTok Analytics, and other reporting tools. • Compile key performance metrics into easy-to-understand reports. • Identify trends and provide insights to support marketing decisions. • Support daily business operations and administrative tasks. • Coordinate cross-functional projects and assist with workflow management. • Track project timelines, deadlines, and deliverables. • Organize internal documentation and maintain operational records. • Maintain spreadsheets and operational trackers using Microsoft Excel. • Prepare presentations, reports, and business documents as needed.

• Research financially qualified churches, ministries, religious organizations, and schools • Identify decision-makers and make introductory calls • Obtain permission for broker to send property materials • Maintain organized records of all outreach • Support targeted marketing of church property in Bethesda, Maryland • Track outreach and provide summaries of qualified contacts • Assist with systems and processes using Google Workspace and other tools.

• Manage day-to-day operations within Amazon Seller Central and Walmart Marketplace. • Monitor overall account health and marketplace compliance. • Optimize product listings, titles, bullet points, descriptions, images, and backend keywords. • Manage catalog updates, variations, suppressions, and listing issues. • Coordinate inventory management and replenishment. • Monitor pricing and promotional strategies. • Handle support cases with Amazon Seller Support and Walmart Marketplace Support. • Monitor customer feedback and account performance metrics. • Manage Amazon Sponsored Products, Sponsored Brands, and Sponsored Display campaigns. • Conduct keyword research and search term analysis. • Optimize bids, budgets, and campaign structures. • Perform A/B testing on campaigns and creatives. • Monitor ACOS, TACOS, ROAS, CPC, CTR, and conversion rates. • Continuously improve advertising profitability. • Develop and manage Walmart Connect campaigns. • Optimize bids, keywords, audiences, and campaign performance. • Prepare weekly and monthly reports covering: Sales performance • Advertising performance • ROAS • ACOS/TACOS • Inventory health • Listing health • Account health • Customer feedback • Provide recommendations for improving marketplace performance and profitability.

• Lead, mentor, and support a remote team of Customer Service and Technical Support Representatives. • Conduct coaching sessions to improve individual and team performance. • Monitor team productivity and ensure service level objectives are achieved. • Provide real-time support for escalated customer concerns. • Foster a positive, collaborative, high-performance team culture. • Assist with onboarding and training new team members. • Schedule and facilitate team meetings, coaching sessions, and performance reviews. • Serve as the primary escalation point for complex customer service issues.

• Provide day-to-day technical support and system administration across multiple business platforms. • Manage and administer Microsoft 365 users, licenses, and subscriptions. • Troubleshoot Outlook and Microsoft 365 email issues. • Configure and maintain Exchange Online mailboxes. • Support user account creation, password resets, and access management. • Assist with Microsoft Teams, SharePoint, and OneDrive administration. • Monitor Microsoft 365 system health and resolve technical issues. • Configure and troubleshoot DNS records, including A, MX, TXT, CNAME, SPF, DKIM, and DMARC records. • Manage domain registrations and renewals. • Diagnose and resolve domain connectivity and email routing issues. • Coordinate domain migrations when required. • Ensure proper DNS configurations for business applications and email services. • Manage GoDaddy hosting and domain accounts. • Assist with SSL certificate installation and renewals. • Provide remote technical support for hardware, software, email, and cloud-related issues. • Document support tickets, resolutions, and recurring issues. • Maintain security best practices across Microsoft 365 and Azure environments. • Create and update technical documentation and standard operating procedures (SOPs).

• Develop, manage, and optimize paid digital advertising campaigns for U.S.-based brands. • Plan, launch, and manage paid advertising campaigns across Google Ads, Meta Ads (Facebook & Instagram), and TikTok Ads. • Develop campaign strategies aligned with business objectives. • Build and organize campaign structures, ad sets, and audiences. • Monitor campaign performance and make ongoing optimizations. • Research and build high-performing target audiences. • Create and manage audience segmentation for prospecting and remarketing campaigns. • Optimize bidding strategies, placements, and campaign objectives. • Continuously improve campaign performance through testing and data analysis. • Collaborate with internal teams to develop effective ad creatives and messaging. • Conduct A/B testing on ad copy, creative assets, audiences, and landing pages. • Analyze creative performance and recommend improvements. • Manage daily, weekly, and monthly advertising budgets. • Allocate spend based on campaign performance and business priorities. • Monitor pacing to ensure budgets are utilized effectively. • Configure and monitor conversion tracking across advertising platforms. • Prepare recurring performance reports summarizing key metrics and present recommendations. • Monitor campaign performance daily, identify underperforming campaigns, and implement corrective actions.

• Assist the Social Media Manager in brainstorming, developing, and executing social media campaigns for multiple clients. • Help create and maintain content calendars aligned with each client's marketing objectives. • Coordinate content requests and organize creative assets. • Ensure content aligns with each client's brand voice and messaging. • Create engaging social media content, including text, images, graphics, and short-form videos. • Schedule and publish content across major social media platforms, including: Facebook, Instagram, LinkedIn, X (Twitter), other client platforms as needed. • Utilize Canva and other design tools to produce visually appealing content. • Monitor client social media accounts daily. • Respond promptly and professionally to comments, direct messages, mentions, and reposts. • Engage with online communities while maintaining each client's brand voice. • Track social media performance using native platform analytics and social media management tools. • Monitor audience growth, engagement, reach, impressions, and other key performance metrics. • Prepare recurring client reports summarizing campaign performance and insights.

• Provide comprehensive administrative and operational support to clients worldwide • Manage calendars, appointments, and meetings • Organize emails and follow ups • Prepare documents, reports, and presentations • Maintain CRM records and assist with improving internal processes • Coordinate with team members for efficient task completion • Schedule and publish social media content

• Coordinate with utility providers to establish, transfer, and discontinue service for residential and commercial properties. • Prepare and enter utility billing data into accounting and property management software. • Research and resolve utility billing discrepancies and service-related issues. • Maintain accurate utility account records, including account numbers, service addresses, and billing information. • Work closely with property management and accounting staff to support utility-related operations. • Maintain organized electronic records and documentation related to utility accounts and vendor communications. • Assist with resident and tenant utility billing processes, including adjustments and account reconciliations.