This page tracks remote therapist openings that are location-eligible for Pennsylvania.
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Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liviniti, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Liviniti, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V
Role Description The Associate Care Navigator will conduct case management on behalf of the client and Southern Scripts ensuring specialty drug spend trend management savings in accordance with client agreement. This position will solution for lowest cost drug while working in a high touch member centric manner, establishing a member relationship as a single point of contact. The Associate Care Navigator will provide targeted, personalized service based on a holistic view of the member, benefits, health information, and engagement. This may include site of service transitions and all other RxCompass component saving methods. This may include both medical and PBM claims. Member engagement would include telephone, written correspondence, fax, or app. Member engagements are typically non-routine and may require deviation from standard screens, scripts, and procedures to engage, consult, and educate members and providers by delivering individualized programs based upon the member’s unique needs and preferences. - Utilizes resources to assist members in understanding components of Southern Scripts products including claims, accumulators, usage, balances, and cost sharing. - Support the success of Southern Scripts and our clients through the development, presentation, and implementation of member-centric solutions that drive down the cost of specialty medications, while maintaining a positive member experience. - Supports department and client requirements in the meeting of turnaround times by working as needed to ensure all referrals are handled with a focus on a timely specialty drug service solution. - Provides support in meeting client expectations regarding efficiency, service levels, privacy maintenance, and quality of decision-making. - Responsible for maintaining compliance with ERISA, HIPAA, and client specific requirements. - Works as part of the team to meet business unit objectives. Expects and accepts work in an environment where change agility is fundamental to success. - Ability to deal with a diverse customer base in a friendly manner, including medical and pharmacy office providers, hospitals, members, home infusion providers and other vendors inclusive of our drug cost saving efforts. - Must display empathy and effective listening skills to deliver successful cost savings transitions of care. - The ability to balance compassion, integrity, discretion, and sound judgement, with a strong desire to achieve and exceed expected metric. - A proven background in medical/pharmacy benefits, particularly as these relate to specialty medications. - Respect work rules and procedures. - Acts as an advocate for change. - Abide by all obligations under HIPAA related to Protected Health Information (PHI). - If a HIPAA violation is discovered, whether individually or by another, you must report the violation to the Compliance Officer and/or Human Resources. - Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company. - Flexibility to understand, appreciate and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Qualifications - High School degree, some college preferred or equivalent experience. - 1-2 years’ experience with member engagement with PBM and Medical background. - 1-2 years’ Specialty Pharmacy or PBM experience. - 1-2 years’ CRM platform experience. - 1-2 years’ experience collaborating with Clinical, Prior Authorization, sales, account management, senior executive, and various external client facing relationships. Requirements - Full-time, hourly/non-exempt position. - Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:00AM to 5:00PM CT. - Ability to work extended hours, weekends and holidays pursuant with industry demands, although this would not be typical. - This position could require overnight travel from remote location. Benefits - Medical, Dental, Vision Insurance - Disability and Life insurance - Employee Assistance Program - Remote work options - Generous Paid-Time Off - Annual Reviews and Development Plans - Retirement Plan with company match immediately 100% vested
Pomelo Care is a healthcare organization that exists to help families have healthy babies. Specifically, the company provides 24/7 pregnancy and newborn care by text, phone, and vi
Role Description Your north star: Support the Pomelo clinical practice's efficiency by owning key operational & administrative processes. What you’ll do: - Work closely with clinical staff to provide care navigation support for patients who need help finding providers in their network and/or being connected to other care or social services such as housing, transportation, WIC and SNAP. - Monitor our member support phone line and answer any questions that patients call in with. - Complete eligibility checks for new and existing patients and own the patient offboarding process. - Own patient scheduling, including patient prioritization, appointment reminders and provider schedule optimization. - Manage referrals to health plan’s Case Management team. - Collaborate with Market Operations Lead to develop new workflows focused on improving care coordinator efficiency. - Other responsibilities as assigned. Qualifications - 4+ years healthcare administration experience, ideally having worked within virtual care. - Familiarity with SDOH platforms and referrals. - Results-oriented operator who moves fast. - Meticulous attention to detail. - Goes the extra mile for patients. - Comfort with ambiguity. - Ability to work cross-functionally with clinicians. - Passionate about maternal and child health. Benefits - Comprehensive Health, Dental, and Vision coverage for employees and their families. - High deductible Health Plans with Health Savings Account (HSA) options. - Flexible Spending Account (FSA). - Equity grant participation. - 401(k) program. - Competitive vacation policy. - 16 weeks paid parental leave. - Fully remote work flexibility (within the US). Compensation The expected salary range offered for this role is $19.23 to $24.04 an hour ($40,000 to $50,000 if annualized). This role is also eligible for equity, giving you an ownership stake in Pomelo’s mission. Actual compensation may vary based on relevant experience, skills, competencies, and certifications. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.
Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee, and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services, and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring, and Integrity.
Role Description As an MST Therapist in the Multi-Systemic Therapy department, you will provide intensive in-home service to youth 12-17 and their families using the evidence-based Multisystemic Therapy (MST) model. This role is critical in addressing complex behavioral challenges and empowering families to create sustainable, positive change. - Work collaboratively with families, community partners, and support systems to reduce risk factors and improve outcomes. - A typical day will include: - Community visits with clients to develop, implement, and monitor goals. - Crisis intervention as needed. - Group supervision and consultation. - Collaborate with families, schools, and community systems to address the root causes of behavioral issues and foster long-term positive outcomes. - Flexible schedule to meet the needs of families with a low caseload of only 5 cases. - Availability during afternoons and weekends may be required. - Ability to work in a community-based or fully remote setting. Qualifications - Bachelor's or Master’s degree in Social Work, Counseling, Psychology, or a related field is required. - Minimum of 2 years working with at-risk youth and families, preferably in a home or community-based setting. - Licensed or license-eligible in South Carolina (e.g., LCSW, LMSW, LPC, LMFT) preferred. - Must have a valid Driver’s License and meet any credentialing, licensing, and privileging standards as it pertains to the department. - Reliable transportation. - Flexibility to work non-traditional hours, including evenings and on-call rotation. Requirements - All potential job candidates must pass a drug screening test. - An extensive background check is required. Benefits - Starting Pay Range: $48k-$54k annually. - 3 weeks paid time off (PTO) first year plus 10 paid holidays. - Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options. - 401K Match. - Education Reimbursement. - Referral Bonus. - Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure. - Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service. - Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans. - Paid time off for volunteering in the community. - Free EAP services. - Mileage Reimbursement. - iPhone and Laptop provided for eligible roles. - Multiple opportunities for growth.
Role Description River Bend Agricultural Services LLC, a division of the Novus Ag network, is seeking an organized Remote Talent Acquisition Operations Assistant to join our regional hub. This position is open to qualified candidates nationwide, operating on a fully remote schedule to support our expanding network footprint. In this role, you will manage our interview pipelines and provide advanced recruitment administrative support to our regional networks. You will build strong relationships by routing candidate files, organizing digital document pipelines, and keeping corporate applicant records moving efficiently to maximize talent procurement productivity. Qualifications - Associate or Bachelor’s degree in Human Resources, Communications, or Business Administration preferred (or equivalent professional experience) - Previous experience in recruitment coordination, talent acquisition support, administrative operations, or client relations is valued - Proven track record in digital schedule management, tracking workflow milestones, or applicant lifecycle tracking - Strong computer skills with cloud file sharing, enterprise Applicant Tracking Systems (ATS), and advanced proficiency in the Microsoft Office suite (Excel macros, formulas, data sorting) - Capability to thrive in a self-directed nationwide remote workspace, maintaining consistent digital connectivity - Excellent communication skills with a natural ability to multitask in a fast-paced environment Requirements - Monitor candidate status timelines, track background check verification compliance, and route candidate files to the correct regional hiring manager - Coordinate electronic interview scheduling workflows, track job board posting profiles, and organize secure cloud applicant directories across our network database - Maintain accurate applicant tracking records, enter seasonal hiring metrics, and log verified recruitment files directly into our central ATS database system - Monitor the central recruiting inbox, resolve applicant documentation discrepancies, and draft professional corporate correspondence for our regional management group - Coordinate closely with regional HR leadership and corporate onboarding personnel to guarantee cohesive backend support and strict interview scheduling compliance Benefits - Competitive annual salary of $67,000 - $84,000 paired with a stable, fully remote corporate work framework - Company-provided workplace computer, secure software access, and modern virtual office tools - Comprehensive healthcare options, matching 401(k) program, and paid time off (PTO)
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
Role Description One of our clients, a leading provider of home health solutions, is seeking Remote Patient Service Coordinators to join their growing team. This role focuses on supporting recently discharged patients by scheduling assessments and helping ensure a smooth transition to at-home care. - Make outbound calls to patients recently discharged from the hospital to schedule assessments (50–100 calls daily). - Explain the program and answer non-clinical questions. - Handle inbound calls, return messages, and schedule appointments. - Prepare patient cases and documentation for review. - Coordinate with physicians and healthcare providers regarding patient care. - Conduct follow-up calls to gather patient feedback and support engagement. - Accurately document all patient interactions in Salesforce. - Meet outreach and engagement goals while maintaining quality standards. - Escalate issues when appropriate and support process improvement initiatives. Qualifications - 1+ year of call center experience required. - Experience in high-volume customer service, outreach, or sales. - Healthcare experience preferred (insurance verification, claims, enrollment, medical billing/coding, reimbursement, or related fields). - Strong communication, organization, and documentation skills. - High School Diploma or equivalent. - Ability to work an 8-hour shift in a remote, stationary environment. - Availability to work weekends and occasional evenings as needed. - Reliable internet connection and confidential workspace required. Benefits - Medical, dental & vision. - Critical Illness, Accident, and Hospital. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life & AD&D for the employee and dependents). - Short and long-term disability. - Health Spending Account (HSA). - Transportation benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Job Type & Location This is a Contract to Hire position based out of Atlanta, GA. The pay range for this position is $17.50 - $17.50/hr. Application Deadline This position is anticipated to close on Jul 24, 2026.
Role Description The position is responsible for managing the credentialing/enrollment team and ensuring an active status with all contracted payors for all groups and providers. The position is also responsible for ensuring licensure is updated and active for all groups, providers, and facilities. - Supervises day-to-day credentialing/enrollment operations, including assigning and balancing workloads across the team, reviewing work output for accuracy and completeness, and providing timely feedback and coaching to team members. - Responsible for documenting and tracking all credentialing, re-credentialing, provider enrollment, and hospital privileging activities within the credentialing software environment. - Assists new providers with obtaining required clinical licenses and coordinates the full cycle onboarding and enrollment into Medicaid, Medicare, and the commercial insurance plans. - Develops, documents, and maintains standard operating procedures (SOPs) for all credentialing and enrollment workflows, including provider onboarding. - Conducts regular quality audits of team members' credentialing and enrollment work, documenting findings, and implementing corrective actions. - Plans and delivers training for new and existing team members on credentialing/enrollment workflows, platform functionality, payer requirements, and departmental SOPs. - Serves as the first point of escalation for credentialing and enrollment issues that cannot be resolved at the coordinator level. - Maintain and monitor all licenses and certifications in the database to ensure compliance. Qualifications - At least five (5) years of experience of credentialing experience in a managed care or provider setting, including experience using a credentialing database preferred. - Demonstrated personnel leadership (remote and onsite), provider enrollment technical expertise, effective and professional communication, disciplined execution of strategic initiatives, and relationship management preferred. - Specific knowledge of the payer environment and payer issues, particularly billing and collections. - Strong knowledge of the rules/regulations of Medicare/Medicaid and other government payors, as well as commercial insurers and specialty contracts to ensure accurate and timely billing and payment of claims. - Ability to work a flexible schedule (including overtime, and weekends), as necessary. - Excellent customer service and communication skills. - Ability to work independently and as part of a team. - Working experience with Excel spreadsheets and Microsoft Word documents. Requirements - Coordinates and supervises the daily activities of operations or business staff. - Administers and exercises policies and procedures. - Ensures employees operate within guidelines. - Decisions have a direct impact to work unit operations and customers. - Frequently interacts with subordinates, customers, and peer groups at various management levels. - Interactions normally involve information exchange and basic problem resolution. Benefits - Medical, dental and vision coverage. - Paid time off plan. - Health savings account (HSA). - 401k savings plan. - Access to wages before pay day with myFlexPay. - Flexible spending accounts (FSAs). - Short- and long-term disability coverage. - Work-Life resources. - Paid parental leave. - Healthy lifestyle programs.
Role Description The position is responsible for managing the credentialing/enrollment team and ensuring an active status with all contracted payors for all groups and providers. The position is also responsible for ensuring licensure is updated and active for all groups, providers, and facilities. - Supervises day-to-day credentialing/enrollment operations, including assigning and balancing workloads across the team, reviewing work output for accuracy and completeness, and providing timely feedback and coaching to team members. - Responsible for documenting and tracking all credentialing, re-credentialing, provider enrollment, and hospital privileging activities within the credentialing software environment. - Assists new providers with obtaining required clinical licenses and coordinates the full cycle onboarding and enrollment into Medicaid, Medicare, and the commercial insurance plans. - Develops, documents, and maintains standard operating procedures (SOPs) for all credentialing and enrollment workflows, including provider onboarding. - Conducts regular quality audits of team members' credentialing and enrollment work, documenting findings, and implementing corrective actions. - Plans and delivers training for new and existing team members on credentialing/enrollment workflows, platform functionality, payer requirements, and departmental SOPs. - Serves as the first point of escalation for credentialing and enrollment issues that cannot be resolved at the coordinator level. - Maintain and monitor all licenses and certifications in the database to ensure compliance. Qualifications - At least five (5) years of experience of credentialing experience in a managed care or provider setting, including experience using a credentialing database preferred. - Demonstrated personnel leadership (remote and onsite), provider enrollment technical expertise, effective and professional communication, disciplined execution of strategic initiatives, and relationship management preferred. - Specific knowledge of the payer environment and payer issues, particularly billing and collections. - Strong knowledge of the rules/regulations of Medicare/Medicaid and other government payors, as well as commercial insurers and specialty contracts to ensure accurate and timely billing and payment of claims. - Ability to work a flexible schedule (including overtime, and weekends), as necessary. - Excellent customer service and communication skills. - Ability to work independently and as part of a team. - Working experience with Excel spreadsheets and Microsoft Word documents. Requirements - Coordinates and supervises the daily activities of operations or business staff. - Administers and exercises policies and procedures. - Ensures employees operate within guidelines. - Decisions have a direct impact to work unit operations and customers. - Frequently interacts with subordinates, customers, and peer groups at various management levels. - Interactions normally involve information exchange and basic problem resolution. Benefits - Cardinal Health offers a wide variety of benefits and programs to support health and well-being. - Medical, dental and vision coverage. - Paid time off plan. - Health savings account (HSA). - 401k savings plan. - Access to wages before pay day with myFlexPay. - Flexible spending accounts (FSAs). - Short- and long-term disability coverage. - Work-Life resources. - Paid parental leave. - Healthy lifestyle programs.
TheraPeds Partners is a Colorado based, therapist-owned and operated organization. We partner with our local schools to provide School Nurse services to PreK–12 students nationwide. As a team of special education providers, we understand the education process, IDEA requirements, and the importance of collaboration within multidisciplinary teams. Our mission is to deliver high-quality School Nurse services while making meaningful connections in a collaborative learning environment.
Role Description This is a part-time, virtual role as an Occupational Therapist (OT) serving a school located in Colorado. - Provide therapy services to students - Conduct assessments - Develop IEP plans - Evaluate progress - Collaborate with interdisciplinary teams (therapists, educators, parents) The role requires strong communication and interpersonal skills, as well as a passion for working with students with special needs. Qualifications - BS, Master's, OTD, or PhD in Occupational Therapy degree from an accredited university - State License as Occupational Therapist - NBCOT License - Colorado license required - Licensing with the Colorado State Department of Education - Must have 3+ years of virtual OT experience, including evaluations - Experience working with children - Strong foundation in Sensory Integration and ability to identify and analyze areas of developmental and sensory-motor dysfunction - Organizational and time management skills - Proficient in use of technology - Fingerprint background clearance - Ability to collaborate with school staff and parents with a demonstrated ability to exercise a high level of tact and discretion in both internal and external communications Requirements - Part-time 24-28 hours/week - 2026-2027 School Year (August-May) - Grades K – 12 - Approximately 30-35 students on the caseload - Job duties: direct therapy, consultation, evaluations, case management - Guaranteed hours, including documentation, administrative, and planning time - Virtual - Dual support from the District and TheraPeds - This will be a 1099 position - $50 – $60+/hour ($1300-1560/week+) Benefits - Competitive compensation package with benefits including health, dental, and vision and 401K (W2) - Resources for health benefit enrollment and hourly rates which includes a stipend for health benefits and taxes (1099) - Opportunities for professional development and continuing education - Access to a supportive network within the TheraPeds community - Guaranteed hours - Bi-monthly salary deposits - This position will be a W-2 employee or a 1099 contractor
Role Description The Adolescent VIOP therapist provides high-quality, evidence-based mental health and/or substance use disorder treatment to clients participating in the virtual intensive outpatient program. The role includes: - Conducting individual sessions - Facilitating virtual group therapy - Completing assessments - Developing treatment plans - Documenting clinical notes - Collaborating with the multi-disciplinary care team via secure telehealth platforms Work schedule: Monday, Tuesday, Wednesday 5:00 pm - 8:00 pm; Individual/family sessions on Thursday and Friday as needed. Qualifications - Provide individual therapy and group therapy via HIPAA-compliant telehealth platforms - Facilitate daily IOP therapy groups using evidence-based modalities (CBT, DBT, trauma-informed care, etc.) - Conduct biopsychosocial evaluations and risk assessments (SI/HI, safety planning, crisis intervention) - Create client-centered treatment plans - Monitor clients' progress and adjust interventions accordingly - Complete timely and accurate documentation including session notes, treatment plans, progress summaries, and discharge plans - Maintain compliance with state licensing boards, insurance requirements, and organizational policies - Utilize the electronic health record for documentation and communication - Participate in bi-weekly treatment team meetings to communicate upcoming discharges and pending admissions Requirements - Master's degree or higher in Social Work, Counseling, Marriage and Family Therapy, or a related field - Active clinical license (LCSW, LPC, LMFT, LMHC, or equivalent) - Associate-level licensure (LMSW, LSW, APC, MFT-A, etc.) may be accepted with supervision; must be fully licensed within 90 days of hire - Experience providing therapy in IOP, outpatient, or higher levels of care - Strong knowledge of evidence-based therapeutic approaches - Ability to conduct sessions professionally via telehealth - Reliable internet connection, private home workspace, and teletherapy-appropriate equipment Benefits - Certification or formal training in CBT, DBT, EMDR, trauma therapy, addiction treatment, or family therapy (preferred) - Experience treating co-occurring (mental health and substance use) disorders (preferred) - Previous experience in virtual or hybrid behavioral health programs (preferred) Work Schedule and Environment - Fully remote; must maintain a confidential, distraction-free home office - Requires consistent availability during scheduled client sessions and meetings EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities.
At Nsight Health, you’ll be part of a fast-growing organization that sits at the intersection of healthcare, technology, and compassion. We’re looking for people who care deeply about improving patient lives and building the future of connected care. Our team culture is collaborative, agile, and purpose-driven. Every role—from clinical operations and customer success to marketing, technology, and leadership—directly contributes to improving how healthcare organizations care for their patients.
Role Description We are seeking a motivated and detail-oriented LVN/LPN to join our Chronic Care Management team. In this role, you will play a critical role in patient care by conducting high-volume outbound patient calls in a call center environment, including comprehensive assessment calls, developing and educating patients on care plans, performing Behavioral Health Integration (BHI) assessments, and assisting patients with medical device troubleshooting. Key Responsibilities - Operate in a high-volume clinical call center environment, managing a combination of inbound and outbound telephonic patient interactions throughout each shift. - Conduct outbound phone calls to check in on patients and address health concerns, maintaining an expected call volume of 70 to 90 calls per day. - Handle inbound phone calls with efficiency and professionalism, triaging and routing appropriately based on clinical urgency in a fast-paced and queue-based environment. - Route non-clinical inbound calls to the appropriate departments across the company, ensuring minimal hold times and a positive caller experience. - Conduct and document monthly Chronic Care Management (CCM) care plan calls, ensuring patients receive timely outreach and comprehensive care coordination in line with program requirements. - Collaborate with providers to coordinate timely and effective patient care via telephonic communication. - Accurately document all patient interactions in our clinical platform in real time, ensuring documentation is completed during each call. - Consistently meet or exceed individual and team performance metrics related to care quality, patient engagement, call handle times, response times, and adherence to protocol standards. - Adapt to fluctuating call volumes and shifting priorities throughout the day while maintaining a high standard of patient care. - Adapt to ongoing clinical process changes and updated workflows as the department evolves to meet operational and patient care needs. - Pivot to different workflows as needed, including CCM adherence calls, patient onboarding calls, and comprehensive chart reviews, particularly toward the end of each month to support departmental goals. - Maintain compliance with company policies and applicable regulations. - Perform other duties as assigned. Qualifications - Active LPN/LVN Compact License required. - Active, unrestricted LVN license issued by the California BVNPT, AND active, unrestricted multistate (Compact) LPN/LVN license issued by your primary state of residence. - Passionate about patient care, possessing the ability to relate with empathy and compassion. A passion for patient teaching is a must. - Strong communication and organizational skills. - Proficient with computers, EMRs, and telehealth tools. Requirements - At least 1 year of nursing experience preferred (RPM, telehealth, or chronic care experience is a plus). - Previous call center, teleservice, or high-volume phone-based work experience preferred. - Minimum fiber internet speed of 50 Mbps download / 10 Mbps upload. - Hardwired internet connection required. - Speed test submission required during the offer process. - Private, HIPAA-compliant workspace. Training Requirements - All new hires must complete a comprehensive training program. - Duration: Four weeks. - Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time. - Attendance is mandatory to ensure readiness prior to independently supporting patients. Compensation & Benefits - Competitive base pay: $24-$26/hr. - Shift Differentials: - Evening Differential: +$1.50/hour for hours worked after 7:00 PM. - Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM. - Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday. - Additional Compensation (If Applicable): - Sign-On Bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout. - Monthly Bonus Potential: Up to $1,500. - 5% Bilingual Pay Allowance. - Benefits Include: - 11 Paid Company Holidays annually. - Paid Time Off (PTO). - Medical, Dental, Vision, and supplemental insurance options. - 401(k) Plan with 3.5% Company Match. - Company-provided equipment.
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