Pomelo Care

Role Description We are hiring a skilled Doula who is eager to improve access to high quality care for perinatal patients and infants with a particular focus on reducing disparities. As a Virtual Doula at Pomelo, you will play a pivotal role in supporting and empowering expectant parents during one of the most transformative periods of their lives. Your expertise, compassion, and dedication will help families navigate the challenges of pregnancy, childbirth, and postpartum, all from a remote setting. - Provide virtual emotional, physical, and informational support to expectant parents before, during, and after childbirth via video calls, phone calls, and text messages. - Assess SDOH needs and refer to Care Coordinator or Nurse Partner as appropriate. - Offer evidence-based information and education on pregnancy, labor, childbirth options, and postpartum care to help parents make informed decisions. - Assist patients in creating personalized birth plans and provide guidance on navigating the labor and delivery process, including the benefits of early laboring at home, when clinically appropriate. - Teach relaxation techniques, pain management strategies, and labor support measures to expectant parents and their partners. - Provide support during patients' labor, including reassurance, encouragement, and guidance as needed. - Offer postpartum guidance, answer questions, and provide emotional support during the early weeks following childbirth, including supporting newborn care (first bath, etc.). - Maintain accurate records of patient interactions and progress using our virtual support platform. - Collaborate with other members of the virtual maternity care team, including midwives, nurses, lactation consultants, and mental health professionals, to ensure comprehensive care for patients. - Stay up-to-date with the latest research, trends, and best practices in doula care and virtual maternity support. Qualifications - Minimum 5 years experience as a Doula or L&D RN. - You have completed certification and training as a birth and/or full-spectrum doula. - You have experience working as a doula with an in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery. - You have strong verbal and written communication skills, with the ability to connect with families from diverse backgrounds both virtually and in-person. - You're comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems. Compensation The expected salary range offered for this role is $30 to $35 an hour. This role is also eligible for equity, giving you an ownership stake in Pomelo’s mission. Actual compensation may vary based on relevant experience, skills, competencies, and certifications. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. - Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. - Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. - All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. - If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. - For your safety, we also recommend applying only through our official Careers page. - If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

Role Description Your north star: - Enroll clients referred to Pomelo’s doula network by health plans, providers, and doulas. This role reports to our Referral Specialist Manager and can be based anywhere in the continental US. What You'll Do: - Conduct outbound calls and digital outreach (SMS, email) to referred clients to drive new client enrollments, meeting quality and productivity requirements. - Document all incoming referrals and interactions in systems of record with timely and accurate updates. - Match clients with existing doulas in the Pomelo Care doula network. - Coordinate with health plan case managers and external healthcare providers to share updates on referrals and achieve enrollment goals. - Track, monitor, and enroll referrals, ensuring timely processing and communication with all parties. - Manage inbound calls from potential clients and external partners, answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs. - Achieve member enrollment and doula matching goals as driven by company KPIs. - Maintain a high quality level for documentation and in interactions with clients and doulas. - Confirm client’s health plan eligibility details via automatic clearinghouse and online health insurance portals. - Participate in training and development opportunities to stay current on healthcare trends and regulations. Qualifications - Excellent customer service and communication skills. - Experience working with various healthcare referral systems. - Are internet-connected, able to work remotely. - Passionate about changing the current landscape of healthcare. - Strong organizational, documentation, and time-management skills. - Ability to work independently and as part of a team. Benefits - Competitive healthcare benefits. - Generous equity compensation. - Unlimited vacation. - Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship). Compensation Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Given that this role is open to candidates of different skill levels, determining a salary range is challenging. A reasonable estimate of the current salary range is $45,000 to $55,000, plus the opportunity to earn a performance bonus. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

Role Description We’re building a network of experienced midlife providers to deliver synchronous patient visits for individuals navigating perimenopause and menopause. This is a 1099 independent contractor role and is not an employment (W-2) position. As an independent contractor, you will not be eligible for employee benefits, including but not limited to health insurance, paid time off, workers’ compensation, or unemployment benefits. Pomelo Care will provide services to support your independent practice, such as client matching, billing and administrative support. What You'll Do: - Conduct synchronous video visits with patients navigating perimenopause and menopause. - Assess symptoms, develop and adjust treatment plans, including prescribing and managing medications such as hormone therapy, GLP-1s, and non-hormonal Rx, when clinically appropriate and legally permitted. - Maintain timely and accurate documentation. - Follow applicable clinical, documentation, privacy, quality, and compliance standards for visits conducted through Pomelo. Qualifications - You have an active APP license (CNM, WHNP, or NP) in Ohio, where you will see patients. - You have a minimum of 3 years of menopause care experience, including prescribing and managing hormone therapy, GLP-1s, and non-hormonal Rx. - You're comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems. - You have strong clinical judgment with the ability to work independently during patient visits. Requirements - Meeting with someone from our recruitment & clinical teams for 2-30-minute video calls. - Providing proof/verification of licensure & personal liability insurance. - Enrolling with commercial health plans in Ohio through Pomelo. - Completing a background screening. Benefits - We handle credentialing, billing, and administrative support for visits conducted through Pomelo. - We provide patient matching and scheduling support based on your availability, licensure, credentialing status, patient demand, and applicable payer or clinical requirements. - You’ll have access to administrative and technical support to navigate Pomelo’s systems, as well as documentation support for visits conducted through Pomelo. - You’ll have access to optional case consultations, optional provider forums, and optional clinical updates. - You choose the days and times you make yourself available for Pomelo patient visits. You may accept or decline available visit opportunities, and Pomelo does not guarantee any minimum number of visits, patients, or compensation. Compensation Providers are compensated on a per-visit basis. Rates may vary by visit type, visit length, visit timing, payer requirements, and other program factors. Pomelo does not guarantee a minimum number of visits or earnings. Based on current visit rates and typical visit lengths, completed visits may result in approximate earnings equivalent to $100 to $120 per active visit hour. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

Role Description Your North Star: Enroll patients referred to Pomelo Care by health plans, providers, and hospital systems. As a Referral Specialist, you will be responsible for: - Documenting, processing, and enrolling referrals made to Pomelo Care by outside organizations. - Educating patients on Pomelo Care clinical and social resources available to them through their health plan. - Conducting outbound calls and digital outreach (SMS, email) to referred patients to drive new patient enrollments, meeting quality and productivity requirements. - Documenting all incoming referrals and interactions in systems of record with timely and accurate updates. - Coordinating with health plan case managers and external healthcare providers to share updates on referrals and achieve enrollment goals. - Tracking, monitoring, and enrolling referrals, ensuring timely processing and communication with all parties. - Managing inbound calls from potential patients and external partners, answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs. - Achieving member enrollment goals as driven by company KPIs. - Working with families to schedule appointments and follow-up care as needed. - Participating in training and development opportunities to stay current on healthcare trends and regulations. Qualifications - Fluent in Spanish is a plus, but not required. - Earned your Bachelor's degree in social work, healthcare, or a related field. - Excellent customer service and communication skills. - Experience working with various healthcare referral systems. - Are internet-connected, able to work remotely. - Familiar with working with people assigned to Medicaid health plans. - Passionate about changing the current landscape of healthcare. - Strong organizational, documentation, and time-management skills. - Ability to work independently and as part of a team. Requirements - Experience working in a fast-paced and dynamic startup environment. - Experience in administrative and revenue driving roles. - Ability to scope and tackle ambiguous problems. Benefits - Competitive healthcare benefits. - Generous vacation policy. - Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship). Company Description At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $45,000-$55,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.

About us At Pomelo Care, we are redefining the healthcare journey for women and children. As the leading virtual medical practice in our field, we provide a continuous circle of support—from the first steps of family building and the complexities of pregnancy to the nuances of postpartum, pediatric, and midlife care. We aren't just a clinic; we are a multidisciplinary engine of clinicians, engineers, and problem-solvers dedicated to closing the gaps in traditional care. By leveraging a high-touch, technology-driven platform, we identify risks early and deliver deeply personalized, 24/7 virtual care. We are here to prove that better data and patient-centered care lead to better outcomes, raising the standard of care for families nationwide. Your North Star: Enroll patients as a frontline ambassador. As an Outbound Enrollment Representative, you will be responsible for making outbound calls to patients to enroll them into Pomelo Care services. You will also educate patients on Pomelo Care clinical and social resources available to them through their health plan. The ideal candidate will possess excellent verbal communication skills, empathy, and the ability to establish rapport with patients and families over the phone. - Conduct high volume outbound calls to patients to provide information and education about Pomelo Care services and resources. - Achieve member enrollment goals as driven by company KPIs. - Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs. - Document all interactions and maintain timely, accurate records of patient outreach activities. - Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services. - Work with families to schedule appointments and follow-up care as needed. - Participate in training and development opportunities to stay current on healthcare trends and regulations. - Manage inbound calls from potential patients. We believe in rewarding high performance that drives our mission forward. This role offers a starting base salary of $45,000 - $55,000 with significant upside earning potential. Specialists are offered an uncapped performance bonus paid out monthly, and on-target earnings range from $70,000 - $100,000. Please note, OTE numbers are an estimate, actual amounts paid are based on performance against targets. Who you are - Ability to work Monday-Friday, 8:30am - 5:00pm CT - Fluent in Spanish and English - Strong, empathetic communication skills. - Motivated by goals, metrics, and monthly bonus program. - Passionate about changing the current landscape of healthcare. - Strong organizational and time-management skills. - Ability to work independently and as part of a team. - Willing to work occasional overtime hours. - Are internet-connected, able to work remotely. Bonus points if you have any of the following - Experience working in a fast-paced and dynamic startup environment. - Experience in outreach enrollments and prospecting. - Ability to scope and tackle ambiguous problems. Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer: - Competitive healthcare benefits - Generous vacation policy - Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes benefits and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $45,000 to $55,000. We expect most candidates to fall in the middle of the range. #LI-Remote Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

About us At Pomelo Care, we are redefining the healthcare journey for women and children. As the leading virtual medical practice in our field, we provide a continuous circle of support—from the first steps of family building and the complexities of pregnancy to the nuances of postpartum, pediatric, and midlife care. We aren't just a clinic; we are a multidisciplinary engine of clinicians, engineers, and problem-solvers dedicated to closing the gaps in traditional care. By leveraging a high-touch, technology-driven platform, we identify risks early and deliver deeply personalized, 24/7 virtual care. We are here to prove that better data and patient-centered care lead to better outcomes, raising the standard of care for families nationwide. Your North Star: Enroll patients as a frontline ambassador. As an Outbound Enrollment Representative, you will be responsible for making outbound calls to patients to enroll them into Pomelo Care services. You will also educate patients on Pomelo Care clinical and social resources available to them through their health plan. The ideal candidate will possess excellent verbal communication skills, empathy, and the ability to establish rapport with patients and families over the phone. - Conduct high volume outbound calls to patients to provide information and education about Pomelo Care services and resources. - Achieve member enrollment goals as driven by company KPIs. - Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs. - Document all interactions and maintain timely, accurate records of patient outreach activities. - Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services. - Work with families to schedule appointments and follow-up care as needed. - Participate in training and development opportunities to stay current on healthcare trends and regulations. - Manage inbound calls from potential patients. We believe in rewarding high performance that drives our mission forward. This role offers a starting base salary of $45,000 - $55,000 with significant upside earning potential. Specialists are offered an uncapped performance bonus paid out monthly, and on-target earnings range from $70,000 - $100,000. Please note, OTE numbers are an estimate, actual amounts paid are based on performance against targets. Who you are - Ability to work Monday-Friday, 9:30am - 6:00pm ET - Fluent in Spanish and English - Strong, empathetic communication skills. - Motivated by goals, metrics, and monthly bonus program. - Passionate about changing the current landscape of healthcare. - Strong organizational and time-management skills. - Ability to work independently and as part of a team. - Willing to work occasional overtime hours. - Are internet-connected, able to work remotely. Bonus points if you have any of the following - Experience working in a fast-paced and dynamic startup environment. - Experience in outreach enrollments and prospecting. - Ability to scope and tackle ambiguous problems. Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer: - Competitive healthcare benefits - Generous vacation policy - Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes benefits and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $45,000 to $55,000. We expect most candidates to fall in the middle of the range. #LI-Remote Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

Role Description As an Outbound Enrollment Representative, you will be responsible for making outbound calls to patients to enroll them into Pomelo Care services. You will also educate patients on Pomelo Care clinical and social resources available to them through their health plan. The ideal candidate will possess excellent verbal communication skills, empathy, and the ability to establish rapport with patients and families over the phone. - Conduct high volume outbound calls to patients to provide information and education about Pomelo Care services and resources. - Achieve member enrollment goals as driven by company KPIs. - Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs. - Document all interactions and maintain timely, accurate records of patient outreach activities. - Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services. - Work with families to schedule appointments and follow-up care as needed. - Participate in training and development opportunities to stay current on healthcare trends and regulations. - Manage inbound calls from potential patients. Qualifications - Fluent in Spanish and English. - Strong, empathetic communication skills. - Motivated by goals, metrics, and monthly bonus program. - Passionate about changing the current landscape of healthcare. - Strong organizational and time-management skills. - Ability to work independently and as part of a team. - Willing to work occasional overtime hours. - Are internet-connected, able to work remotely. Requirements - Experience working in a fast-paced and dynamic startup environment (bonus points). - Experience in outreach enrollments and prospecting (bonus points). - Ability to scope and tackle ambiguous problems (bonus points). Benefits - Competitive healthcare benefits. - Generous vacation policy. - Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship).

About us At Pomelo Care, we are redefining the healthcare journey for women and children. As the leading virtual medical practice in our field, we provide a continuous circle of support—from the first steps of family building and the complexities of pregnancy to the nuances of postpartum, pediatric, and midlife care. We aren't just a clinic; we are a multidisciplinary engine of clinicians, engineers, and problem-solvers dedicated to closing the gaps in traditional care. By leveraging a high-touch, technology-driven platform, we identify risks early and deliver deeply personalized, 24/7 virtual care. We are here to prove that better data and patient-centered care lead to better outcomes, raising the standard of care for families nationwide. Role Description Your North Star: You will help build, optimize, and scale best-in-class operations for Pomelo’s doula business line by delivering data-driven analysis, insights, and operational initiatives that drive impact for our members. What You’ll Do - Analyze and report on key operational metrics and performance trends for Pomelo’s doula business. - Leverage data insights to identify and prioritize areas for operational efficiency, and implement critical process improvements. - Own end-to-end operations for new plan launches, including clinical team capacity planning and SOP development - Own key operational projects that improve how we deliver care for our members, including using analytical rigor to assess project success. Proactively communicate project timelines and roadblocks with cross-functional partners to ensure deliverables are met. - Collaborate with cross-functional teams including Revenue Cycle Management, Accounting, Strategic Finance, Partnerships, and Customer Success to ensure success of our doula business line. Who You Are - 3+ years of experience in a strategic analytical role, preferably in consulting, finance, or at a high-growth start-up. - 3+ years of experience independently performing complex data analysis using Excel or similar, as well as creating data visualizations (e.g. Metabase, Looker). - Demonstrated ability to build flexible models with a high degree of forecasting accuracy to inform business strategy - Comfortable leveraging a wide range of tools, including AI, to drive efficiency and insights - A proactive and resourceful problem-solver who is comfortable navigating ambiguity and independently seeks out answers and solutions - High degree of accountability and follow through; you own the outcome of your work and possess strong prioritization and time management skills - Collaborative team player with excellent communication skills, both written and verbal - Highly organized with a strong attention to detail. Bonus points if you have any of the following: - Experience with SQL - Healthcare/health tech experience Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer: - Competitive healthcare benefits - Generous equity compensation - Unlimited vacation At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $95,000-$115,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

About us At Pomelo Care, we are redefining the healthcare journey for women and children. As the leading virtual medical practice in our field, we provide a continuous circle of support—from the first steps of family building and the complexities of pregnancy to the nuances of postpartum, pediatric, and midlife care. We aren't just a clinic; we are a multidisciplinary engine of clinicians, engineers, and problem-solvers dedicated to closing the gaps in traditional care. By leveraging a high-touch, technology-driven platform, we identify risks early and deliver deeply personalized, 24/7 virtual care. We are here to prove that better data and patient-centered care lead to better outcomes, raising the standard of care for families nationwide. Role Description Your North Star: As a doula serving Pomelo patients, you will educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period. You will play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time. This is a 1099 independent contractor role and is not an employment (W-2) position. As an independent contractor, you will not be eligible for employee benefits, including but not limited to health insurance, paid time off, workers’ compensation, or unemployment benefits. Pomelo Care will provide services to support your independent practice, such as client matching, billing, and administrative support. Support for Your Doula Practice By joining the Pomelo community, we provide the support you need to focus on what you do best -- caring for families. - Focus on Care, Not Paperwork: We handle the credentialing, billing, and administrative hassle of accepting insurance. You get reliable and timely payment for your work without the back-office headache. - Grow Your Client Base: We provide client outreach support to help you connect with families who need your services. - Comprehensive Support: You’ll have access to dedicated administrative and technical support to navigate our systems, as well as charting and documentation support to streamline your workflow. - A Thriving Peer Community: Connect with a vibrant and growing network of hundreds of doulas. Access the Pomelo Doula community for peer support, shared learning, and connection. - Maintain Your Flexibility: You choose how many clients you see through Pomelo, allowing you to set the hours and workload that fit your life. To join Pomelo’s growing community, you have: - Completed certification/training as a birth and/or full spectrum doula. - Experience working as a doula with an in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery. - Strong verbal and written communication skills, with the ability to connect with families from diverse backgrounds both virtually and in-person. - Comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems. - Have availability for virtual and in-person work, as well as evenings and weekends, to accommodate the needs of families. - Your service areas include Sedgwick, KS. Credentialing Process & Next Steps Once you apply, our team will guide you through the credentialing process, which includes: - Meet with someone from our recruitment team for a 30-minute video call - Provide proof/verification of: - Medicaid Provider ID - Doula training/certification - NPI number - Adult & Infant CPR/First Aid certification - Personal liability insurance - Complete a background screening Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

About us At Pomelo Care, we are redefining the healthcare journey for women and children. As the leading virtual medical practice in our field, we provide a continuous circle of support—from the first steps of family building and the complexities of pregnancy to the nuances of postpartum, pediatric, and midlife care. We aren't just a clinic; we are a multidisciplinary engine of clinicians, engineers, and problem-solvers dedicated to closing the gaps in traditional care. By leveraging a high-touch, technology-driven platform, we identify risks early and deliver deeply personalized, 24/7 virtual care. We are here to prove that better data and patient-centered care lead to better outcomes, raising the standard of care for families nationwide. Role Description Your North Star: As a doula serving Pomelo patients, you will educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period. You will play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time. This is a 1099 independent contractor role and is not an employment (W-2) position. As an independent contractor, you will not be eligible for employee benefits, including but not limited to health insurance, paid time off, workers’ compensation, or unemployment benefits. Pomelo Care will provide services to support your independent practice, such as client matching, billing, and administrative support. Support for Your Doula Practice By joining the Pomelo community, we provide the support you need to focus on what you do best -- caring for families. - Focus on Care, Not Paperwork: We handle the credentialing, billing, and administrative hassle of accepting insurance. You get reliable and timely payment for your work without the back-office headache. - Grow Your Client Base: We provide client outreach support to help you connect with families who need your services. - Comprehensive Support: You’ll have access to dedicated administrative and technical support to navigate our systems, as well as charting and documentation support to streamline your workflow. - A Thriving Peer Community: Connect with a vibrant and growing network of hundreds of doulas. Access the Pomelo Doula community for peer support, shared learning, and connection. - Maintain Your Flexibility: You choose how many clients you see through Pomelo, allowing you to set the hours and workload that fit your life. To join Pomelo’s growing community, you have: - Completed certification/training as a birth and/or full spectrum doula. - Experience working as a doula with an in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery. - Strong verbal and written communication skills, with the ability to connect with families from diverse backgrounds both virtually and in-person. - Comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems. - Have availability for virtual and in-person work, as well as evenings and weekends, to accommodate the needs of families. - Your service areas include Lee, Sarasota, Okaloosa, Escambia, Miami-Dade, Hillsborough, Duval and/or Brevard, FL. Credentialing Process & Next Steps Once you apply, our team will guide you through the credentialing process, which includes: - Meet with someone from our recruitment team for a 30-minute video call - Provide proof/verification of: - Medicaid Provider ID - Doula training/certification - NPI number - Adult & Infant CPR/First Aid certification - Personal liability insurance - Complete a background screening Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.