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Patient Service Coordinator
Location
United States
Posted
1 day ago
Salary
$18 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Patient Service Coordinator
TEKsystems
Role Description One of our clients, a leading provider of home health solutions, is seeking Remote Patient Service Coordinators to join their growing team. This role focuses on supporting recently discharged patients by scheduling assessments and helping ensure a smooth transition to at-home care. - Make outbound calls to patients recently discharged from the hospital to schedule assessments (50–100 calls daily). - Explain the program and answer non-clinical questions. - Handle inbound calls, return messages, and schedule appointments. - Prepare patient cases and documentation for review. - Coordinate with physicians and healthcare providers regarding patient care. - Conduct follow-up calls to gather patient feedback and support engagement. - Accurately document all patient interactions in Salesforce. - Meet outreach and engagement goals while maintaining quality standards. - Escalate issues when appropriate and support process improvement initiatives. Qualifications - 1+ year of call center experience required. - Experience in high-volume customer service, outreach, or sales. - Healthcare experience preferred (insurance verification, claims, enrollment, medical billing/coding, reimbursement, or related fields). - Strong communication, organization, and documentation skills. - High School Diploma or equivalent. - Ability to work an 8-hour shift in a remote, stationary environment. - Availability to work weekends and occasional evenings as needed. - Reliable internet connection and confidential workspace required. Benefits - Medical, dental & vision. - Critical Illness, Accident, and Hospital. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life & AD&D for the employee and dependents). - Short and long-term disability. - Health Spending Account (HSA). - Transportation benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Job Type & Location This is a Contract to Hire position based out of Atlanta, GA. The pay range for this position is $17.50 - $17.50/hr. Application Deadline This position is anticipated to close on Jul 24, 2026.
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