This page tracks remote supervisor openings that are location-eligible for New York.
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$60,000 - $110,000
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22 Jobs
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Designing, building, selling and servicing the world's finest school buses.
• Manage daily operations of the materials department • Ensure efficient and timely procurement, storage, and distribution of materials • Coordinate with various departments • Maintain inventory levels • Implement best practices to optimize material flow and reduce costs • Lead a team of materials handlers • Provide guidance, training, and performance evaluations
• Review files for coverage, liability and timely handling. • Make handling recommendations and provide direction to team members. • Ensure ongoing processing of claims is within company standards and industry best practices and regulations. • Granting authority to accept, defer or reject a demand is a critical task. • Approving timecards is an important responsibility. • Review BI and UMBI evaluations to verify accuracy and recommend negotiation strategy. • Determine, recommend and grant authority for settlement and payment processes within the designated authority layer. • Assist with training including Decision Net, CMS Reporting Portal, Acrobat Reader Docu-Sign, ISO Claim Search and other processes as requested. • Regularly facilitate team meetings and one-on-one coaching sessions with direct reports. • Assist with various aspects of compiling data for our quarterly Litigation Calibration report. • Assist with assigning new files to members of the BI/Lit team. • Establish follow-up tasks for yourself or for management on all newly assigned BI/Lit files. • Provide ongoing task monitoring throughout the life of the file of certain files and/or file handlers. • Monitor and follow-up on files not worked in 30 days, files closed with open reserves and red/overdue tasks greater than four days delinquent. • Resolve complaint calls within your knowledge and authority and forward the others to management. • Conduct ongoing reserve adequacy reviews and direct reserves be increased when appropriate. • Grant authority to utilize certain approved vendors to assist with getting ANOIs signed and other tasks, and authorize the use of accident reconstructionist to opine in minimum impact claims. • Review vendor and legal invoices and authorize the payment of invoices (with the exception of invoices for the retention of experts, invoices for Trials and invoices over $4000). • Monitor PLDs and TLDs for timely processing and response. • Comply with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follow and enforces Aspire General Insurance Company and partner’s policies, procedures and work rules. • Assist to identify, recruit, hire and develop top claims talent. • Achieve targeted performance goals. • Other duties as assigned.
• Provide supervision, coaching, and engagement to ensure exceptional customer service and achievement of carrier, vendor, and insured KPIs. • Support the implementation of processes, policies, and team standards. • Role model for delivering an exceptional customer experience every time • Establish and maintain positive interactions with internal and external stakeholders. • Assist with overseeing and determining settlement authorizations for team. • Monitor the progress of files, claims, tasks, and queues to ensure compliance. • Adhere to and promote all customer service standards • Ensures sales team milestones and metrics are achieved • Other duties as required • Ability to work overtime or flex schedules during high volume and CAT Events is required
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• Supervise and monitor the daily activities of Support team members, ensuring adherence to KPIs and company performance goals. • Provide guidance and mentorship to direct reports, ensuring professional growth and high performance aligned with business objectives. • Act as a resource for the Support team, answering questions and assisting with issue resolution. • Monitor and review employee performance, providing feedback and support as needed to drive improvement in key metrics. • Identify and escalate any concerns related to team performance or workflow inefficiencies to management. • Collaborate with cross-functional teams to resolve escalated issues. • Assist in resolving customer grievances and mentor employees through complex support scenarios. • Conduct regular quality assurance (QA) evaluations and check-ins for direct reports, ensuring alignment with KPIs. • Maintain strict confidentiality regarding sensitive employee information.
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• Oversees and manages all aspects and functions of the Funding Department • Manages the Funding Leadership Team within the assigned territory • Coordinates with the Divisional Vice Presidents, Regional Area Directors, Branch Leaders, Assistive Technology Professionals, and other office leadership and support personnel • Manages transaction cycle time from Ready to Process to Funding Approval • Coordinates and manages the hiring, training, mentoring, performance, continuous education, and career development of the Funding Specialist Team • Develops and maintains training materials, guides and progress reporting • Monitors productivity, quality, and compassion of the Funding Specialists • Responsible for employee and client conflict resolution • Manages payroll/administrative function for all direct reports
• Responsible for managing an application development team, including staffing, work assignments, performance management, and employee development • Develop and prioritize project plans and requirements, ensuring compliance with IT policies, security, and regulatory requirements • Manage moderate to large sized projects, including those involving multiple technologies and complex business functionality • Establish and maintain communications and working relationships with other departments across the enterprise • Provide design input and implementation supervision on complex software development projects • Provide guidance to staff regarding work procedures, code reviews, unit tests, security scans • Transfer system knowledge to junior team members and provide coaching • Lead team in collaboration on projects and customer issue resolution • Determine work requirements, priorities, and best use of resources • Perform administrative duties of enterprise applications and systems • Architect, develop and test new applications • Monitor and measure individual performance and provide feedback and training • Mentor staff for continued growth of employee skills • Hold regular meetings with direct reports to discuss goals and review performance • Evaluate each goal, behavior, and skill set • Participate in the hiring of new employees • Perform other related duties and responsibilities as assigned
• Oversee a team of medical coders, providing guidance, support, and training • Review and audit coded data to ensure accuracy, completeness, and compliance • Ensure compliance with all regulatory requirements • Provide ongoing training to coding staff • Resolve coding-related issues and discrepancies • Track and monitor individual coder performance
CTS regards seamless performance as always mission-critical.
• Oversee daily SOC operations and monitor the health of the alert and ticket queue • Balance workloads across SOC team members to ensure efficient operations • Act as Incident Commander during critical or high-impact security incidents • Lead communications with customers, internal IT teams, and executive stakeholders during major incidents • Ensure the team consistently meets SLAs for triage, response, escalation, and resolution • Remove technical, operational, or cross-functional blockers impacting investigations • Serve as the highest point of operational escalation for the team or shift • Review handoff logs and ensure continuity across shifts • Lead, coach, and develop SOC staff across multiple experience levels • Conduct regular 1-on-1 meetings focused on performance, growth, and career development • Manage shift schedules, coverage plans, on-call rotations, and time-off requests • Build training plans and support skill development for junior and mid-level analysts • Conduct regular QA reviews of closed, escalated, and high-impact tickets • Ensure SOC documentation is accurate, complete, professional, and audit-ready • Identify recurring quality issues or knowledge gaps across the team • Provide clear, actionable feedback to improve analysis quality and communication • Enforce the use of approved playbooks, SOPs, and standardized workflows • Analyze SOC metrics such as time to triage, time to contain, response efficiency, and queue aging
• Supervises a staff of Customer Service Representatives within the Central Billing Office who handle high volume of patient calls through the Corporate ACD system • Monitors staff performance, conducting performance evaluations • Directs all receivable, credit and collection policies, goals and objectives as directed by management, and is responsible for implementation and compliance • Primarily responsible for the efficient collection of open accounts receivable, developing policy and procedures and working with the assigned groups to ensure compliance with stated credit and payment terms • Provides reporting and analysis including trends as they relate to financials and processes, improvements; makes recommendations based on information generated • Trains, supports, facilitates and performs analysis as needed in the areas of billing, cash application, settlements, credit card processing, credit and collections and other financial processes • Performs special projects and other necessary billing assignments per request • Responds to patient complaints from both patients and insurance carriers • Monitors the ACD call system and reporting • Analyzes and develops improvements for staff and department • Guide staff and encourage development for advancement • Serves as information resource for Business Operations regarding Patient Services and Patient Billing issues • Interviewing, hiring, and training employees; planning, assigning, and directing work • Processes biweekly payroll • Adhere to and comply with information systems security • Report information systems security problems • Mentor employees and direct reports, conduct performance evaluations, counsel, and provide corrective actions to assigned personnel, and work to facilitate individual and team development that drives positive results
• Develop a deep understanding of credentialing system and team capabilities to improve efficiency, visibility, and operational effectiveness within our own team • Identify opportunities for process improvement and implement scalable solutions that streamline our internal and external communications with partners • Serve as a key representative of Credentialing and Delegated Credentialing across internal stakeholders, ensuring visibility and alignment • Build strong cross-functional relationships and improve coordination across teams • Establish clear ownership and collaboration models to ensure seamless execution across touch points • Develop reporting and insights by leveraging data from multiple systems (e.g., Verifiable, Help Scout, Looker, and other tools) • Analyze provider feedback and operational data to identify trends, surface opportunities, and inform decision-making • Translate data into clear, actionable insights that drive continuous improvement and influence business decisions
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Cyber Security
