AMSURG

• Credentialing and re-credentialing individual providers related to the operation of Anesthesia and ASC entities; • Enrollment and revalidation of providers with government and commercial payors; • Regular contact via telephone and correspondence with state licensing agencies and federal regulatory agencies such as Medicare carriers to enroll providers into the Medicare program; • Provide timely turnaround of credentialing information and federal projects; • Work within a strict time frame of setting priorities, using discretion to exercise confidentiality; • Work with state and government agencies, and legal representatives; • Research and help to develop policies and procedures for the department; • Other projects as assigned requiring the ability to work with other co-workers toward successful completion; • Regular and reliable attendance is required.

• Process payroll for approximately 30 AMSURG surgery centers with individual FEINs across the United States • Serve as a payroll administrator with responsibility for export of payroll time across multiple locations including employee data entry, employee training, maintenance of system, payroll reporting, and communication with employees • Responsible for the timely approval of documented changes entered through the self-service portal • Support the input of employee data into UltiPro HRIS for Surgery Center employees • Respond to inquiries, set-up, and ongoing research for tax issues across several states and localities • Track all activities related to garnishments and wage attachments for multiple states • Handle other special projects as assigned • Regular and reliable attendance is required

• Work closely with Center Leadership and IT Leadership Team to evaluate, plan, execute and transition IT support to AMSURG Managed IT Services Team. • Perform a discovery of existing systems and workflows at the Center. • Create a transition plan with communication and perform transition of services. • Document the environment for IT Service Delivery to take over operational support. • Design a solution for Microsoft 365 and Microsoft Azure. • Architect, build and secure Microsoft 365 and Azure strategy. • Monitor Azure Subscription to ensure the solution stays within budget guidelines. • Evaluate current IT equipment and recommend replacements as needed. • Understand and document existing networks, dependencies, and server infrastructure.

• Handle incoming calls from patients, attorneys, insurance companies, etc. to resolve problems and answer questions • Be able to effectively listen and communicate revenue cycle outcomes or processes with caller • Be familiar with and understand payor and state rules and regulations and client information • Adhere to all company policies and procedures • Other duties as assigned

• Owns the creation and ongoing maintenance of a multi-year data and analytics strategy aligned to enterprise business objectives • Aligns with data governance and stewardship teams to ensure data quality, lineage, metadata, data definitions, stewardship, and certified KPI/reporting standards are consistent with enterprise standards • Establishes a data product mindset for dashboards, semantic models, curated datasets, and reporting solutions, including ownership, lifecycle management, adoption, and support expectations • Partners with business leaders to understand operational needs, identify opportunities for efficiency, and support adoption of enterprise data and analytics solutions • Directs and coordinates resources to support development through an agile methodology • Oversees the implementation and maintenance of enterprise data engineering pipelines and scalable data integration processes • Maintains a transparent backlog of business requests and understands the priority and urgency of each item • Manages time, priorities, and customer expectations across multiple projects • Collaborates with IT and business teams to establish data and design architectures that support long term enterprise goals and requirements • Mentors and develops team members in skills needed to support data and analytics functions, including coding, visualization best practices, application administration, configuration, stakeholder engagement, and business analysis • Builds, leads, and develops direct and indirect team members, including identifying staffing needs, supporting position requests, and participating in the recruitment and selection of qualified candidates • Identifies, communicates, and mitigates risks that may impact delivery timelines, solution adoption, operational stability, or expected business value • Recommends and influences changes to data, reporting, and development standards when needed to improve quality, scalability, or business value • Other duties as assigned

• Apply strong financial acumen, judgment, and intellectual curiosity to analyze and articulate key drivers of financial and operational performance across a full P&L and multi-entity environment • Partner with surgery center Operations teams, regional and multi-site leadership, corporate departments, and executive leadership to deliver strategic financial insights and decision support • Build financial models and perform complex, ad hoc analyses to support divisional, regional, and corporate initiatives • Proactively identify business challenges, emerging trends, and risks/opportunities, developing actionable, data-driven recommendations with limited direction • Exercise independent judgment in evaluating financial and operational issues, prioritizing competing demands, and recommending solutions • Navigate ambiguity and shifting priorities while delivering timely, high-quality analysis in a fast-paced environment • Lead high-impact analysis on business drivers, performance trends, and operational efficiencies utilizing both internal and external data sources • Support and influence the annual budgeting process and ongoing forecasting/projections across divisions and regions • Perform ROI analysis on capital investments and support decision-making for strategic growth initiatives • Analyze distributions, labor performance, and cost structures to identify and implement opportunities for improvement and cost optimization • Support preparation of monthly and quarterly financial and operating reviews for divisional and executive leadership • Contribute to company-wide initiatives including budgeting, rate strategy, labor analytics, and other key operational priorities • Collaborate cross-functionally to solve complex business problems and drive operational and financial performance • Demonstrate strong ownership, accountability, and a continuous improvement mindset

• Responsible for clinical quality and administrative activities in Ambulatory Surgery Centers (ASC) • Execute quality and safety plans and center policies • Evaluate compliance with applicable CMS and State regulations • Monitor clinical activities and overall administrative functions • Develop and monitor center action plans

• Responsible for making initial contact with prospective clients to uncover needs for Medical Billing & Healthcare Revenue Cycle Management services, including Coding, Billing, Payment Posting, AR & Denial Management services, Patient Payment solutions & RCM Analytics • Oversee the management of client delivery and center onboarding relationships, ensuring compliance with contractual obligations and performance benchmarks. • Analyze performance data to track and report on CBO efficiency, identifying areas of risk and opportunity for process enhancement. • Conduct regular reviews and meetings with center leaders and CBO operations to assess performance metrics, discuss challenges, and push for continual improvement. • Collaborate closely with the Sr. Director of Third Party to assist with the strategic consolidation of third-party vendors as required based on performance analysis and company direction, optimizing our revenue cycle management. • Foster strong relationships with surgery center administrators, CBO operations, and AMSURG leadership to ensure alignment of revenue cycle strategies. • Serve as a subject matter expert in revenue cycle management, offering guidance and strategic insights to internal stakeholders, operations leadership, surgery center administrators and surgeon partners.

Role Description The Client Delivery Director is responsible for CBO recruitment and onboarding of prospective clients through value proposition. The role will collaborate closely with the CBO operations team and centers to develop and manage client implementation project plans. Coordinate with internal and external partners to ensure appropriate timeframes are established and key timelines are met throughout the CBO onboarding process. In addition, the Director will oversee the implementation strategy including the development of standardized processes and effective use of tools/templates. This role will act as a liaison between center administrators and the CBO performance team. To effectively manage client delivery, it is crucial to have a deep understanding of the billing process from start to finish. This leader will be very familiar with specific requirements, guidelines, and documentation needed for each center throughout the onboarding phase. This includes understanding the claims submission process, the information required for accurate billing, and any coding or documentation standards. By having a comprehensive understanding of the billing process, you will manage the CBO RCM transition to identify process gaps, minimize errors, reduce denials, and improve cash flow. Qualifications - Experience as a Revenue Cycle Management leader in system conversions and process improvement. - Exceptional ability to comfortably speak with and present to prospective clients using proven selling and persuasion skills. - Proven ability to manage multiple stakeholders and vendors in a complex, fast-paced environment. - Strong analytical skills with proficiency in Microsoft Office, particularly Excel, and familiarity with data visualization tools like Tableau, Power BI, and Viewgol. - Excellent leadership and communication skills, capable of driving change and fostering a culture of accountability and continuous improvement. - Deep understanding of Medicare/Medicaid and other government payors, as well as commercial insurers and specialty contracts. Requirements - Bachelor’s degree with an emphasis in finance, accounting, or healthcare administration. Graduate degree preferred. - If an individual possesses an MS or MA Graduate Degree in a related field of study, prior experience of 6-8 years in people management and/or healthcare operations or revenue cycle is acceptable. - Must have 8-10 years management experience in practice administration, client services, third party billing or healthcare reimbursement. - Previous management experience, preferably in healthcare operations, revenue cycle and/or customer service. Analytics Skills - Advanced Excel Skills. - Be able to identify analysis needs. - Can quickly identify gaps and breakdowns in data. - Uses data to drive strategic thinking and foresight. - Understands what data is most important to leaders. Benefits - Paid Time Off. - Medical, Dental, Vision, Life, Disability. - Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs. - Matching 401(K) Plan. - AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position can earn a minimum of 20 days and up to 25 days per calendar year. EOE Statement AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: careers@amsurg.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

• Partner with business stakeholders, IT leaders, and project managers to understand objectives, challenges, and requirements to balance workload and priorities. • Analyze and administer the IT time‑tracking system. • Monitor IT resource utilization to assess workload balance. • Develop and maintain resource utilization dashboards. • Produce and distribute weekly IT utilization reports. • Prepare and deliver monthly reporting on IT labor hours. • Support IT intake and pipeline management processes. • Develop and present reports, proposals, and presentations to support leadership decision‑making.