Credentialing and Enrollment Supervisor
Location
United States
Posted
2 days ago
Salary
$78K - $90K / year
Seniority
Senior
Job Description
Credentialing and Enrollment Supervisor
BetterHelp
• Develop a deep understanding of credentialing system and team capabilities to improve efficiency, visibility, and operational effectiveness within our own team • Identify opportunities for process improvement and implement scalable solutions that streamline our internal and external communications with partners • Serve as a key representative of Credentialing and Delegated Credentialing across internal stakeholders, ensuring visibility and alignment • Build strong cross-functional relationships and improve coordination across teams • Establish clear ownership and collaboration models to ensure seamless execution across touch points • Develop reporting and insights by leveraging data from multiple systems (e.g., Verifiable, Help Scout, Looker, and other tools) • Analyze provider feedback and operational data to identify trends, surface opportunities, and inform decision-making • Translate data into clear, actionable insights that drive continuous improvement and influence business decisions
Job Requirements
- 4+ years of experience, with at least 1 years in direct management
- Supervisor level experience with a track record of leading and developing teams
- Strong people management skills, with the ability to coach and support team members at different experience levels
- Experience in healthcare operations or a related environment, with a general understanding of provider workflows and dynamics
- Strong operational mindset with experience building or improving processes and systems
- Proven ability to work cross-functionally and influence stakeholders
- Comfortable navigating ambiguity and building within evolving or undefined areas
- Analytical thinker with experience using data and reporting to inform decisions
Benefits
- Remote work with regular in-person bonding experiences sponsored by the company
- Competitive compensation
- Holistic perks program (including free therapy, employee wellness, and more)
- Excellent health, dental, and vision coverage
- 401k benefits with employer matching contribution
- The chance to build something that changes lives – and that people love
- Any piece of hardware or software that will make you happy and productive
- An awesome community of co-workers
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