Role Description
The People Operations Coordinator plays a critical role in supporting daily People Operations by managing high-volume administrative processes, maintaining HR systems, and ensuring accurate, timely execution of employee lifecycle activities. This role is essential to improving operational efficiency, enhancing data integrity, and delivering a seamless employee experience as we scale up to 500 employees.
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Prepare, draft, and distribute HR documentation, including offer letters, employment verifications, and promotion/compensation letters
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Manage employee record updates (status changes, compensation adjustments, PT/FT transitions)
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Support onboarding and offboarding logistics, ensuring timely documentation and readiness
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Administer and respond to inquiries through the HR inbox, routing requests as needed
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Process system entries and requests for new hires and employee changes in HR and internal systems (e.g., Samsara, SVB, Homebase, Absorb, Microsoft, Absorb LMS, ADP, Homebase)
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Ensure data accuracy, consistency, and integrity across all HR platforms
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Execute HR transactions across multiple systems following approvals
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Manage “behind-the-scenes” administrative workflows to enable HR leadership to focus on strategy and communication
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Prepare onboarding workflows and ensure system readiness ahead of employee start dates
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Coordinate cross-functional requests with payroll, finance, and IT and track key milestones, including anniversaries and performance review cycles
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Trigger workflows and ensure timely completion of recurring HR processes
Qualifications
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1+ years of experience in HR, operations, or administrative support roles
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Strong attention to detail and organizational skills, with the ability to manage high-volume tasks independently
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Experience working with HR systems (ADP preferred) and multiple platforms simultaneously
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Excellent time management and ability to prioritize competing requests
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Strong communication skills with a customer-service mindset
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High level of discretion and ability to handle confidential information
Requirements
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Job Type: Full-time
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Salary: $40,000 – $47,500
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Location: Remote, with occasional travel to station locations in the USA / Canada and our headquarters (Fort Collins, CO) targeting residents of Dallas, Columbus, Chicago, Boston
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Schedule: Standard business hours local time Monday – Friday (CST, EST)
Benefits
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Medical, dental, and vision insurance
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401(k) plan
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Paid time off
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Flight benefits through our airline partners
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Company-paid life insurance
Company Description
The Landline Company is revolutionizing air travel by bridging the gap between regional communities and major airline hubs. We partner with top airlines like American and Air Canada to offer innovative multimodal connections across North America. We’ve launched a first of its kind remote terminal checkpoint to expand the reach of major metro airports into local neighborhood checkpoints. Our luxury motorcoaches replace short flights with a faster, more sustainable alternative—reducing costs, addressing pilot shortages, and enhancing passenger journeys.
