• Provide training, support and supervision to our network of CBT therapists and support the team with data audits of clinical performance. • Handle risk in line with our policies and record any incidents of concern, ensuring implementation of lessons learned. • Lead on policy reviews and implement changes within the clinical team. • Hold a small clinical caseload.

• Manage internal tools, accounts, documents, calendars, hiring systems, and team processes. • Keep employee, contractor, HR, payroll, leave, and policy records organized and up to date. • Coordinate onboarding and offboarding, including documents, tool access, introductions, training materials, and access removal. • Create and maintain simple documentation, checklists, SOPs, onboarding guides, and internal process notes. • Manage tool access across Google Workspace, Slack, Notion, Airtable, GitHub, Figma, HubSpot, Stripe, password managers, AI tools, and other software. • Support team members, candidates, founders, and external partners with scheduling, follow-ups, admin tasks, and coordination. • Use AI tools to draft documentation, summarize information, create templates, and improve recurring workflows. • Stay flexible and take on additional responsibilities as the role and company needs evolve.

• Oversee development and implementation of analytics frameworks for workforce data. • Quantify and forecast trends in employee engagement and talent management metrics. • Partner with cross-functional teams for actionable data insights. • Lead HR analysts and collaborate with leadership on employee experience and performance initiatives. • Drive change management for organizational transformation initiatives.

• Partner closely with APJ leaders and managers to drive organizational effectiveness, team health, and strong performance. • Bring a thoughtful people lens to leadership decisions including team design, performance management, and talent development. • Act as a trusted partner to leaders navigating complex employee situations and evolving organizational needs. • Serve as the regional point of contact for employment practices and compliance across APJ. • Partner with Legal and external advisors to ensure alignment with local employment laws and regulatory requirements. • Ensure global people programs and policies are appropriately implemented and adapted to local requirements where needed. • Own key People Operations processes across APJ, ensuring regional execution aligns with global standards while meeting local requirements. • Lead the regional execution of core people programs, including performance cycles, compensation processes, and talent initiatives. • Identify opportunities to improve the scalability and effectiveness of regional people processes. • Support the operational needs of the region including vendor coordination, documentation practices, and local employment process management where applicable. • Act as the bridge between APJ and the global People organization, bringing regional insight into company-wide initiatives. • Collaborate closely with cross-functional partners including Legal, Finance, and leadership teams. • Ensure APJ perspectives are incorporated into global people strategies and programs.