Assurant

Role Description The Regulatory Forms Manager serves as a senior individual contributor within the Legal and Compliance organization responsible for the lifecycle of regulatory forms, including intake, ideation, drafting, review, filing support, and implementation assistance. This role plays a key part in translating product design into legally and regulatorily compliant, customer-centered coverage documents while ensuring alignment with company strategy and goals. This position partners closely with internal stakeholders (i.e., Legal, Compliance, Product, Operations, etc.) and external regulators to develop, revise and implement regulatory forms and related documentation. The role provides strategic guidance regarding regulatory impacts, operational implementation considerations, filing requirements, and standardization initiatives while balancing legal risk, business objectives, and customer experience. The Regulatory Forms Manager operates with significant autonomy, exercising advanced judgment in interpreting regulatory requirements, managing complex cross-functional initiatives, and driving enterprise-wide forms governance and modernization efforts in a fast-paced legal and product development environment. Responsibilities - Lead end-to-end form development lifecycle, from intake through drafting, approval, state filing, and implementation. - Translate product concepts, business requirements, and customer journeys into clear, compliant coverage documentation. - Draft and refine insurance policies, service contracts, disclosures, and related materials. - Ensure all forms align with approved product design, regulatory requirements, and internal standards. - Partner with Product, Operations, Compliance, and Regulatory Legal to define form requirements and structure. - Lead working sessions and “table reads” to validate accuracy, clarity, and operational feasibility. - Serve as the central point of coordination for all form-related initiatives across Connected Living Retail Solutions and Mobile. - Collaborate with Regulatory Legal to incorporate jurisdiction-specific requirements into forms. - Support the State Filings team by preparing forms for submission and assisting with responses to regulatory objections or inquiries. - Maintain awareness of evolving laws impacting insurance, service contracts, and emerging product offerings. - Develop and manage form intake, tracking, and governance processes. - Monitor and report on form development status across lifecycle stages. - Drive continuous improvement of templates, standards, and drafting processes to increase efficiency and consistency. - Coordinate with business and operational teams to ensure accurate implementation of approved forms. - Maintain organized repositories of forms, templates, and supporting documentation. Qualifications - Bachelor’s degree in Legal Studies, Business Administration, Public Policy, Insurance, Risk Management, Communications, or must have successfully completed an ABA approved paralegal certification program. - Minimum of 7 years of industry experience in a law firm, or corporation with preferred experience in the service contract/insurance industry. - Excellent drafting and negotiation skills of extended service contract and insurance policy documents. - Prior experience with state filings, including preparing, submitting, and managing filings with state insurance departments, and responding to regulatory inquiries as needed. - Highly autonomous and self-motivated work ethic; demonstrating sound judgment, initiative, and an ability to manage multiple priorities with a sense of urgency. - Excellent oral and written communication skills, ability to communicate effectively with all levels of the organization internally and externally. - Excellent computer skills, including Microsoft Office Suite (Excel, PowerPoint, MS Office, Word). - Ability to maintain a database and run reports. - Experience with legal technology such as OneSumX, Apptus/Salesforce a plus. Additional Skills - Juris Doctor (JD) or advanced legal/regulatory education preferred. - Knowledge of insurance or extended service protection products. - Knowledge of one or more of the following industries/segments: consumer goods retailing, mobile electronics/telecommunications, technology. - Experience managing complex regulatory forms programs across multiple jurisdictions preferred. Pay Range $103,800.00 - $173,300.00 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

• Serve as main point of contact through various forms of communication to maximize service level success across the enterprise (multi-site including Assurant and Vendor Partners) • Analyzes intraday and historical performance to respond/plan appropriately across the enterprise • Monitor and analyze enterprise (multiple sites, including vendor) SLAs and staffing levels, make appropriate recommendations to ensure client contractual goals are met • Partner with vendor managers to communicate and escalate any vendor staffing issues/concerns • Accurately analyze and communicate issues related to BCP events, major systems outages, or other unexpected events to ensure necessary staffing adjustments are made, and service level is protected • Proactively identify, coordinate, and communicate enterprise (multiple sites including vendor partners) overtime and VTO recommendations • Completion, coordination, and oversight of complex ad hoc analysis of systems issues, BCP events, and daily enterprise contact center performance • Recommend and adjust staffing levels through overtime, VTO and/or skilling recommendations • Adjust (reforecast) enterprise level intraday forecasts based on current trending and coordinate responses needed to achieve SLAs • Manages and produces some reports for Service Levels and Operational goals including Service Level Reports, Post Analysis Reports, etc.

Role Description The VP, Business Development is a senior commercial hunter responsible for securing net-new Financial Services client partnerships that drive profitable revenue and EBITDA growth for Assurant. This role is focused on identifying, originating, shaping, negotiating, and closing complex, multiyear commercial agreements with targeted Financial Services prospects across card benefits, retail travel, legal services/insurance, identity theft protection, and adjacent customer value-added services. This is not a transactional sales role. This is a new-sales leadership role, not an account management or renewal ownership role. The VP will own the external pursuit strategy and full deal lifecycle for prospective clients — from target identification, executive outreach, discovery, solution development, commercial structuring, negotiation support, contracting, and close. The role will partner closely with the appropriate Line of Business leader, Finance, Legal, Product, Operations, and other internal stakeholders to structure economically sound, executable client solutions. The VP serves as a commercial architect and closer — building senior-level prospect relationships, creating urgency, aligning Assurant’s enterprise capabilities to client growth priorities, and positioning Assurant as a strategic partner for new Financial Services clients. Qualifications - 15+ years of progressive business development, enterprise sales, strategic partnerships, or commercial growth experience. - Direct experience selling or structuring complex solutions in Financial Services, card benefits, protection products, retail travel, legal services, identity protection, customer experience, or adjacent regulated-market solutions. - Proven hunter profile with experience building target lists, creating outbound pursuit strategies, developing executive relationships, and converting qualified pipeline into signed multiyear contracts. - Demonstrated success as a hunter—originating, negotiating, and closing complex, multi‑year commercial deals. - Experience partnering with Line of Business leaders, Finance, Legal, Product, Operations, Compliance, and executive stakeholders to structure commercially sound and operationally executable client agreements. - Proven experience leading cross-functional teams to design and deliver client specific solutions. - Deep experience in complex contracting, deal structuring, and negotiation, including financial, legal, and operational dimensions. - Experience using Salesforce or similar CRM tools to manage pipeline, forecast opportunity progression, inspect deal health, and drive accountability. - MBA preferred. - Ability to rapidly synthesize complex client, market, and enterprise inputs into a clear growth narrative that resonates with clients and aligns internal teams around a shared vision. - Demonstrated skill in leading outcomes across highly matrixed organizations by aligning stakeholders, resolving tradeoffs, and driving decisions without direct control. - Strong instinct for prioritizing the right opportunities, structuring pragmatic solutions, and making sound tradeoffs in fastmoving, high stakes deal environments with incomplete information. - Experience developing executive-level value messaging for competitive pursuits involving complex solutions, regulated environments, or multi-stakeholder buying groups. - Ability to travel up to 60% domestically for client meetings, executive presentations, negotiations, and industry events, as business needs require. Requirements - Strategic growth mindset with the ability to connect client needs to enterprise capabilities. - Advanced commercial and financial acumen, including P&L ownership. - Executive level communication and influence with C-suite and senior leaders. - Hunter/closer orientation with a demonstrated ability to personally create, advance, and close new-business opportunities. - Strategic pipeline builder with disciplined funnel management, qualification rigor, and forecast accountability. - Commercial architect with strong judgment in structuring deals that balance client value, profitability, operational feasibility, and risk. - Strong solution orientation—able to go beyond selling to building and delivering. - High energy, hungry, dynamic, and resilient, with a bias toward action and results. - Ability to operate effectively in ambiguity and drive outcomes across matrixed organizations. Benefits - Pay Range: $170,800.00 - $285,000.00. - Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

• Lead the development of cutting-edge protection products for the retail sector, where lifetime customer value is the new frontier. • Collaborate with top-tier brands like Lowe’s, Best Buy, Pandora, and Amazon to launch and optimize programs that matter. • Drive fast, flexible integrations across digital and in-person channels. • Leverage patent-pending tech and human expertise to improve performance, boost NPS, and deliver measurable results. • Own product management responsibilities to include establishing, monitoring, and influencing all aspects of growth and profitability.

• Conducts background check on investigations • Conducts social media checks • Provides investigative support to SIU Investigators as needed • Provides investigative support to Claim Representatives as needed • Acts as liaison with other carriers for immunity requests • Prepares documentation with the applicable Immunity and/or Arson statute to request information from other carriers • Prepares claim files to provide to the National Insurance Crime Bureau or Department of Insurance, and other Law Enforcement agencies • Assist with various SIU Projects which requires a review of claim files and compilation and data analysis • Data entry on SIU/Subrogation claim files as needed • Maintains an ongoing inventory tracking of assignment and assignment statuses • Supports vendor vetting program and maintains approved vendor database

• Analyze change requests received to determine the scope and how to apply the requested change to adjust mapping or development that impact our customers, lenders and insurance carriers. • Complete root cause analysis to identify bugs, system process gaps, and user actions that contributed to identified quality errors. • Recommend improvements based on findings and present suggestions to functional business leads and product owners. • Create and maintain procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help files. • Monitor data volume and complete research on significant volume changes within data. • Managing projects and jumping in wherever is necessary to help improve the data. • Research, report and implement fixes for moderate complex problems/issues found with data. • Work directly with carriers and aggregators to research, fix, and implement discovery found with the data.

• Serve as centralized business analysis resource supporting multiple product teams across GCL. • Partner with product managers and technology partners to translate roadmaps into execution plans. • Drive end-to-end project execution, managing scope, timelines, risks, and stakeholder communications. • Lead requirements gathering, including BRDs, user stories, and acceptance criteria. • Analyze workflows to identify inefficiency points. • Build strong relationships across product, marketing, communications, engineering, QA, operations, and business teams.

Role Description The People Technology Manager is responsible for end-to-end ownership, optimization, and innovation of assigned Workday modules and People technology solutions. This role goes beyond system administration driving continuous improvement, AI-enabled transformation, and seamless user experiences across global HR processes. You will serve as a strategic partner to People organization, IT, and business stakeholders, translating functional needs into scalable, compliant, and future-ready solutions while leading projects, mentoring team members, and advancing AI adoption in People Technology. Duties and Responsibilities - Strategy, Governance & Product Ownership — ~25% - Partner with AVP, People Technology Transformation and stakeholders to define People Technology strategy, roadmap, and priorities - Define and track KPIs/OKRs (adoption, automation, data quality, cycle time) - Ensure alignment between People strategy, process design, and technology roadmap - Workday & People Technology Platform Ownership — ~25% - Own direction, optimization, and lifecycle of Workday modules and People Tech ecosystem - Oversee integrations landscape (APIs, EIBs, middleware) and platform interoperability - Ensure end-to-end employee lifecycle alignment across Workday and adjacent systems - Drive platform rationalization, scalability, and technical debt reduction - Monitor system health, performance, and release readiness - Transformation, Delivery & AI Enablement — ~25% - Lead delivery of complex, cross-functional initiatives across Workday and People Tech - Establish release management, change governance, and deployment standards - Identify and scale AI/automation use cases (Copilot, Power Automate, etc.) - Drive process transformation initiatives (automation, simplification, standardization) - Ensure delivery outcomes across quality, speed, and business value - Stakeholder Partnership & Experience — ~15% - Partner with People, IT, Finance, and business leaders to deliver scalable solutions - Translate business requirements into productized capabilities and platform enhancements - Drive change management, communication, and adoption strategies - Improve employee and manager experience through intuitive, self-service design - Act as escalation point for critical issues, risks, and decisions - Risk, Data, Integrations & Compliance — ~10% - Own SOX controls, audit readiness, and governance framework - Define data ownership, stewardship, and governance model across HR/IT - Ensure data integrity, privacy, and security compliance - Oversee integration reliability and data flow accuracy across systems - Maintain audit trails, documentation, and control evidence Qualifications - Minimum of 5 years' of experience in the Workday ecosystem with strong functional expertise - Experience with at least 3 Workday modules (Core HCM + others such as Recruiting, Compensation, Talent, Absence, Payroll, etc.) - Proven experience owning systems end-to-end (configuration → deployment → optimization) - Experience delivering projects in complex, fast-paced environments with high autonomy - Experience supporting global HR systems across multiple regions - Experience in public company environments, including SOX compliance Skills & Knowledge - Strong understanding of Workday architecture, business process framework, and integrations - AI-forward mindset with practical application of AI/automation in HR tech - Strong problem-solving and process design capabilities - Excellent stakeholder management and cross-functional collaboration - Strong project management, organization, and prioritization skills - Ability to translate complex technical concepts into business-friendly language - High attention to detail with strong documentation discipline Education - Bachelor’s degree in Information Systems, HR, Business, or related field (or equivalent experience) Pay Range $103,800.00 - $173,300.00 Company Description Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

• Organizes, leads, controls, and coordinates the delivery of services in the area of insurance tracking outsourcing • Manages several mortgage clients and units • Provides leadership to a large number of associates • Mentors and develops team members

• Generating profitable growth through the addition of new client partnerships. • Understanding client (i.e., dealership) needs, presenting the Assurant Dealer Services value proposition, determining strategic fit, and successfully positioning products and solutions to satisfy needs. • Establishes, cultivates, and maintains relationships with prospective dealers to grow new business opportunities by providing support, information, and guidance; researching and recommending new opportunities; assessing dealership performance/production and recommending product, process and service improvements. • Oversee the product launch strategy including conducting market research, competitor analysis, product demand and support the launch and installation of new clients to ensure a favorable experience for clients. • Partner with the field team to identify existing opportunities, collaborating on presentation development and lead generation by working in tandem on prospecting and sales opportunities to deliver results for the company and clients. • Partner with cross functional teams in Marketing, Product Development and Communications to design, implement, and measure marketing approaches. • Attend industry trade and client events along with networking opportunities and other relevant meetings/seminars. • Ensure timely and accurate sales reporting within the Sales Performance Management tool (i.e., Salesforce) is achieved. • Undertake domestic travel to industry partners, clients and for other business development opportunities as required.