Vercel

• Own daily cash application and reconciliation, including ACH, wire, and credit card payments. • Investigate and resolve unapplied or misapplied cash and reconcile bank and Stripe transactions. • Manage collections efforts, including proactive outreach on overdue invoices and reducing DSO. • Partner with Sales and Customer Success to resolve billing issues and drive timely payments. • Handle credit card disputes and chargebacks, including documentation and resolution. • Monitor and manage account suspensions for delinquent customers. • Perform bad debt analysis, including identifying at-risk accounts and supporting write-offs. • Prepare and deliver weekly AR updates to leadership on collections status, aging, and suspensions. • Support manual billing and invoice generation, ensuring accuracy and completeness. • Collaborate cross-functionally to improve AR processes and support automation initiatives.

About Vercel:Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role:We are looking for a software engineer to join our GTM Engineering team. You will build AI apps and workflows that drive revenue. You’ll partner closely with Sales, Marketing, Success, and Data to find opportunities and ship novel solutions with Vercel’s AI Cloud. You will report to the Director of GTM Engineering and will be remote. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: - Ship code daily using the Vercel AI Cloud - Discover user pain and ship high-impact solutions - Collaborate with top performers in GTM departments and ship their best practices to the org with systems - Test new features and give feedback to engineering - Publish best practices and guides on using Vercel’s AI Cloud About You: - Have shipped a Next.js app to production with users - Have 4+ years of full-stack development experience - Familiar with the Vercel ecosystem - Experience working with AI models and APIs (e.g., OpenAI, v0 API, Anthropic) Bonus If You: - Have built an AI agent - Have automated repetitive tasks with AI - Have built features with the AI SDK - Have published blogs/videos explaining technical concepts Benefits: - Competitive compensation package, including equity. - Inclusive Healthcare Package. - Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. - Flexible Time Off. - We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA On Target Earning (OTE) pay range for this role is $180,000 - $310,000. Actual salary & OTE will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-DNI

About Vercel:Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. As a Senior Software Engineer on our Trust & Safety team at Vercel, you’ll build and operate systems that protect millions of developers and projects from abuse at internet scale. You’ll analyze real-world threat actor behavior, detect emerging abuse patterns across large datasets, and design production-ready mitigations to keep the platform safe without slowing developers. This role blends security engineering, data analysis, and applied LLM techniques, working closely with product, infrastructure, and security teams to turn evolving threats into scalable defenses. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What you will do: - Analyze threat actor behavior and evolving abuse patterns across large, heterogeneous datasets to inform detection logic, policy decisions, and scalable mitigations. - Research, prototype, and implement state-of-the-art LLM-driven techniques for abuse detection, classification, and prevention. - Design and develop production-ready systems that detect and disrupt abusive behavior across the Vercel platform. - Build, maintain, and fine-tune internal tools, datasets, and evaluation pipelines for trust and safety workflows. - Collaborate closely with security, product, and infrastructure teams to bring research ideas into stable, scalable production systems. About You: - 5+ years of experience in abuse prevention, trust & safety, or security engineering. - Strong programming skills in JavaScript/TypeScript and Python. - Hands-on experience working with LLMs, including prompt engineering, evaluation, and fine-tuning. - Collaborate closely with security, product, and infrastructure teams to bring research ideas into stable, scalable production systems. - Solid understanding of cloud infrastructure, including AWS. - Strong understanding of real-world threat actor behavior and abuse tactics. - Experience owning systems end-to-end, from initial research through production deployment and iteration. Benefits: - Competitive compensation package, including equity. - Inclusive Healthcare Package. - Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. - Flexible Time Off. - We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $196,000 - $294,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

• Lead, develop, and manage an APAC SA team, including training and career development. • Ensure technical excellence across the pre and post sales cycle. • Provide hands-on support for key accounts as needed (presentations, architecture reviews, migration plans). • Oversee and coach SA engagement on strategic accounts and critical deals. • Partner with our engineering org to provide product feedback from the field. • Develop repeatable plays from trends your are seeing across your team. • Track and report SA performance to Sales and Field Engineering leadership quarterly. • Own org planning, staffing, budgeting, and regional recruiting.

About Vercel:Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role:Vercel's Enterprise sales team is built on people who are technically fluent, commercially sharp, and deeply curious about the companies they sell into. As a Majors AE covering some of the key EMEA markets, you will own a curated book of named enterprise accounts and be the primary driver of net-new revenue and platform expansion. You will work alongside Solutions Engineers, Partner Manager, and cross-functional Vercel stakeholders to bring Vercel's platform into some of the most digitally ambitious and transformational companies in the region. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: - Build and execute multi-year account plans across a curated set of named Major Accounts, with hyperscaler’s, SIs, and agency partners embedded in the strategy from day one - Drive net-new revenue through outbound ownership, rigorous discovery, executive alignment, and multi-threaded deal execution spanning engineering, product, procurement, legal, and the C-suite - Translate Vercel's platform into board-level narratives around developer velocity, infrastructure consolidation, and AI-driven transformation as measurable operational levers - Own complex commercial negotiations and establish Vercel as a long-term strategic infrastructure partner embedded in your accounts' roadmaps for web and AI transformation About You: - 5–10+ years in enterprise SaaS with a demonstrated track record of closing six and seven-figure deals in major or strategic accounts - Experienced in partner-influenced or co-sell motions — you know how to activate a hyperscaler or SI/ISV relationship to open doors and accelerate deals, not just name-drop them - Fluent in English and local language requirements based on the territory you’re focused on; - Comfortable discussing architecture with a CTO and total cost of ownership with a CFO - A disciplined account planner who thinks in years, builds executive relationships from scratch, and sequences complex accounts to maximise long-term revenue - Fluent in MEDDPICC and rigorous about forecast hygiene and CRM discipline - Able to hold credible, technically grounded conversations with senior engineering and product leadership — without leaning on a solutions engineer as a crutch - A value seller who leads with business outcomes and customer pain, not feature lists Bonus If You: - Have a background in web development, developer tooling, web infrastructure, cloud platforms, or AI/ML - Come with existing relationships at AWS, GCP, Azure, or major SI/ISV players active in the UK and Northern Europe markets - Have experience navigating ELAs, global framework agreements, or enterprise procurement in regulated industries - Have sold into media, retail, financial services, or digital-native companies — verticals where Vercel has strong traction in the UK market Benefits: - Competitive compensation package, including equity. - Inclusive Healthcare Package. - Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. - Flexible Time Off. - We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The London based pay range for this role is 200,000 - 230,000 GBP OTE. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

About Vercel:Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About Vercel:Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, Chick-fil-A, and Under Armour build for the AI-native web. Our mission is to enable the world ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role:Vercel is hiring a Developer Success Engineer (DSE) to accelerate adoption and unlock growth by guiding customers through their most important technical milestones. DSEs proactively engage with customers in time-boxed, outcome-driven motions—such as onboarding, go-live readiness, and post-launch stabilization—that help unblock progress and set customers up for long-term success on Vercel. They work with a wide variety of customers—from fast-moving startups to established enterprises—adapting their approach to match the needs and pace of each. These engagements are designed as short, focused sprints with clear objectives, allowing DSEs to work with many customers while delivering meaningful impact. By focusing on production-readiness, performance, and optimization, DSEs ensure customers can launch with confidence and scale effectively. Beyond individual engagements, DSEs capture repeatable solutions and translate them into documentation, playbooks, and best practices—extending the impact of their work to thousands of developers. In doing so, they strengthen Vercel’s customer intelligence, reduce friction across the developer journey, and improve the overall efficiency of our customer experience. What You Will Do: - Lead customers—from fast-paced startups to established enterprises—through defined technical motions that accelerate their adoption and launch on Vercel - Provide implementation guidance to ensure deployments follow best practices for builds, caching, web performance, and cost efficiency - Troubleshoot and resolve technical challenges related to Next.js, serverless functions, build pipelines, and integrations - Identify and unblock opportunities for customer growth and expansion - Author and maintain resources—including internal playbooks, external documentation, and knowledge base articles—that scale learnings across internal teams and customers - Partner with Sales, Support, and Product teams to escalate complex issues, close feedback loops, and influence product improvements - Spot patterns in customer challenges and proactively recommend optimizations or new motions that improve adoption at scale About You: - 3+ years of experience in frontend development, technical support, solutions engineering, or customer-facing technical role - Strong knowledge of Next.js, React, and modern web performance best practices - Familiarity with troubleshooting frontend build systems, serverless runtimes, and API integrations - Ability to diagnose complex technical issues and provide structured recommendations with empathy and clarity - Strong communication skills—you can explain technical concepts clearly in writing, async channels, and live conversations. - Must have used Vercel or Next.js, or a comparable platform. - Passion for helping developers succeed by delivering clear guidance, reducing friction, and creating scalable resources. Bonus If You: - Have contributed to open-source projects, technical documentation, or developer advocacy initiatives - Bring experience in incident management, debugging serverless functions, or optimizing frontend performance - Are comfortable working in a fast-paced, global, remote-friendly environment Benefits: - Competitive compensation package, including equity. - Inclusive Healthcare Package. - Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. - Flexible Time Off. - We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Salary will be based on job-related skills, experience, and location. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. What You Will Do: About You: Bonus If You: Benefits: - Competitive compensation package, including equity. - Inclusive Healthcare Package. - Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. - Flexible Time Off. - We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. The San Francisco, CA base pay range for this role is $138,000 - $206,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.

• Act as the technical delivery leader for Professional Services engagements, ensuring customer outcomes are achieved within scope, schedule, budget, and resource constraints. • Work backwards from customer business and technical outcomes to define success criteria and delivery plans. • Manage cross-functional delivery teams, including internal and external stakeholders, to ensure seamless execution. • Monitor project health, identify risks, and implement mitigation strategies to ensure successful delivery. • Serve as the primary point of contact for customers, fostering strong relationships and ensuring satisfaction. • Partner with the account team to identify and coordinate technical pursuits, including scoping, solutioning, and estimating effort for migration programs as part of account expansion. • Develop customer-tailored project proposals and statements of work (SOWs) that align with customer needs and Vercel’s capabilities. • Support Vercel engineers when presenting technical solutions to customers, addressing their business and technical challenges. • Collaborate with sales and solutions engineering teams to ensure alignment on customer requirements and proposed solutions. • Contribute to the development of new service offerings, leveraging customer insights and industry trends as directed by the Global Head of Professional Services. • Help mature Vercel’s Professional Services delivery capabilities by defining best practices, templates, and frameworks. • Help drive partner attachment and engagement on shared customers. • Mentor and guide team members to enhance their delivery expertise. • Collaborate with internal teams to refine processes and develop tools for improved efficiency and scalability.

About Vercel:Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role:Vercel is looking for a Majors Vercel Development Representative (VDR) to join our APAC Sales team. Majors VDRs are key to our product adoption and company growth in the largest companies in the world. In this autonomous role, you will be building a pipeline of qualified business for the Majors part of our sales organization through cold outbound and working closely with your counterparts on the Majors Account Executive team. You will also be collaborating cross-functionally with Marketing, Sales Engineering, and Customer Success to learn more about product, positioning, and messaging. The SDR team reaches out to potential customers to introduce them to the value Vercel could bring their business to set up qualified meetings for the Majors Account Executive Team. This team initiates substantial transformations for our customers, leading to promotions and profits for customers who adopt Vercel. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: - Identify and engage high-potential companies that could benefit from Vercel’s platform - Research prospects and tailor outreach to engineering, product, and marketing leaders - Qualify inbound leads and generate outbound opportunities through personalized outreach - Partner with Account Executives to build pipeline and drive adoption in the Majors segment - Collaborate cross-functionally with Marketing, Sales Engineering, and Customer Success to refine messaging and improve outreach effectiveness About You: - Passion for web development and staying current with the latest trends and technologies - 3+ years of experience in a technical, sales, or customer support role for a technical product - Excellent communication skills — ability to explain complex technical concepts to both technical and non-technical stakeholders - Strong problem-solving abilities and attention to detail - Self-motivated and able to work independently while also collaborating effectively with cross-functional teams Benefits: - Competitive compensation package, including equity. - Inclusive Healthcare Package. - Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. - Flexible Time Off. - We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

About Vercel:Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role:As a Solution Architect in the Field Engineering team, you will span both technical pre‑sales and post‑sales, serving as a trusted advisor to our enterprise customers throughout their lifecycle. In pre‑sales, you will qualify technical fit, design future‑state architectures, run evaluations, and demonstrate how Vercel unlocks measurable business outcomes. Post-sales, you will act as a technical quarterback, helping customers successfully adopt and standardize on Vercel by aligning the right resources at the right time. You will guide architecture and implementation decisions, identify when to engage Professional Services or Developer Success, and work across Product and Engineering to unblock customers and drive long-term success for critical AI and Web workloads. If you’re based within commuting distance of our London or Berlin office, the role includes in-office anchor days. What You Will Do - Partner with Sales to lead technical discovery, qualify customer use cases, and shape solution strategy for key opportunities. - Design target architectures for modern Agentic workflows, and AI and web applications on Vercel, including frontends, APIs, data and edge services, and integrations with headless and composable ecosystems (CMS, commerce, payments, media, analytics). - Create and deliver tailored demos, technical presentations, and workshops that clearly articulate Vercel’s value and differentiate our platform. - Own and run proofs of concept and pilots end‑to‑end: define success criteria, guide implementation, remove technical blockers, and ensure executive‑level outcomes are documented. - Act as lead architect post‑sale for strategic accounts, guiding onboarding, reference implementations, migration patterns, and best practices for building and operating on Vercel. - Proactively engage with customers on performance, reliability, and cost optimization, using metrics like Core Web Vitals, Lighthouse, and observability data to drive continuous improvement. - Collaborate with other members of the Field Engineering Team to standardise playbooks, reusable assets, and patterns that scale across customers and regions. - Respond to and coordinate security, compliance, and architecture reviews, partnering with internal specialists on areas like data protection and regulatory requirements. - Capture recurring themes, patterns, and gaps from the field and feed them back into Product and Engineering roadmaps as the technical Voice of the Customer. - Contribute to internal enablement and external content (reference architectures, example repos, talks, and blog posts) that help developers be successful on Vercel. - Some travel elements are expected relating to industry events, customer on-sites. About You - You have significant experience in a customer‑facing technical role (solutions architect, sales engineer, platform architect, Agency Software Engineer) working with modern web or cloud platforms. - You bring strong hands‑on skills with JavaScript/TypeScript and modern web frameworks, ideally including Next.js, and are comfortable reviewing and discussing application code with engineering teams. - You understand web performance, caching, networking, and security fundamentals, ideally AI/LLM powered applications and Agentic workflows and can translate them into practical guidance for enterprise architectures. - You are equally comfortable discussing business outcomes with executives and implementation details with developers, switching context quickly while maintaining credibility. - You have a track record of owning complex technical projects, juggling multiple stakeholders, and delivering on time in fast‑moving environments. - You thrive in collaborative field teams, enjoy mentoring others, and value clear, concise communication and documentation. - You are familiar with cloud platforms (such as AWS, Azure, or GCP) and how SaaS and edge platforms integrate into broader enterprise architectures. - You have empathy for developers and a passion for great developer experience, and you enjoy helping teams build accurate mental models of how platforms work. - Bonus if you have experience of building AI powered applications, or Agentic workloads, ideally leveraging tooling such as the AI SDK. Bonus If You - Have production experience deploying and operating Next.js or other modern frontend frameworks on Vercel or similar platforms. - Have worked with organisations standardising on composable architectures (headless CMS, commerce, search, analytics, and identity providers). - Hold cloud or architecture certifications (for example, Cloud Solutions Architect certifications) or have led large‑scale migrations to cloud‑native platforms. - Are familiar with security and privacy standards such as SOC 2, PCI DSS, or HIPAA and have participated in customer security reviews. Benefits: - Competitive compensation package, including equity. - Inclusive Healthcare Package. - Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. - Flexible Time Off. - We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

About Vercel:Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the role:We are looking for a Forward-Deployed Engineer to join our Professional Services team. This is not a traditional consulting role—you will embed directly with our most strategic enterprise customers to drive transformational outcomes across frontend modernization, platform migrations, and AI adoption. In this role, you will lead complex Next.js migrations, architect high-performance applications, and build production AI solutions—all within customer environments. You'll work hands-on-keyboard alongside customer teams, whether you're migrating a legacy React application to App Router, conducting a deep-dive code audit, or deploying production agents using Vercel's AI SDK. You will be equally comfortable leading a technical discovery session with engineering leadership as you are refactoring a complex rendering strategy or optimizing an agentic workflow. Our Forward-Deployed Engineer operate with high agency and autonomy. You'll navigate ambiguous enterprise environments, assess technical debt, design migration strategies, and deliver measurable business value—all while building long-term relationships that expand our partnership with each customer. You will report to the Director of Professional Services and will be remote-first with significant travel (25-40%) to customer sites for embedded engagements. What you will do: - Lead complex frontend migrations—modernizing legacy React, Vue, or other frameworks to Next.js, including Pages to App Router transitions, incremental adoption strategies, and large-scale codebase transformations. - Conduct technical assessments and code audits, analyzing customer codebases for performance bottlenecks, architectural anti-patterns, and optimization opportunities—delivering actionable roadmaps that drive measurable improvements. - Architect and implement high-performance Next.js applications, leveraging App Router, Server Components, streaming, ISR, edge functions, and advanced rendering strategies to meet enterprise scale and performance requirements. - Optimize Core Web Vitals and application performance, using tools like Vercel Speed Insights to diagnose issues and implement fixes that improve SEO, conversion rates, and user experience. - Build production AI solutions using Vercel's AI SDK and AI Cloud—including conversational interfaces, production agents, MCP servers, and agentic workflows that transform customer operations. - Embed with strategic customers to build production applications—working within their systems, understanding their constraints, and shipping TypeScript code that goes live. - Drive enablement and knowledge transfer through workshops, pair programming, and documentation—ensuring customer teams can extend and maintain solutions independently. - Navigate complex enterprise environments by building relationships with stakeholders across engineering, product, and executive teams—translating technical capabilities into business outcomes. - Participate in pre-sales activities by providing technical expertise during discovery calls, scoping sessions, and proposal development for migrations, audits, and AI transformation engagements. - Contribute to our service evolution by identifying repeatable patterns, building reusable components, and sharing implementation insights back to Product and Engineering teams. About you: - 5+ years of experience in software engineering with at least 2 years in a customer-facing technical role (consulting, solutions engineering, forward deployed engineering, or technical founder experience). - Expert-level TypeScript skills—this is your primary language. You write production TypeScript daily and have strong opinions on type safety, patterns, and tooling. - Deep expertise in Next.js, with a proven track record of architecting and delivering complex applications using App Router, Server Components, server-side rendering (SSR), static generation (SSG), incremental static regeneration (ISR), and edge functions. - Demonstrated experience leading frontend migrations—you've modernized legacy applications to Next.js, navigated incremental adoption strategies, and understand the challenges of migrating large codebases in production environments. - Mastery of React and its ecosystem, including advanced state management, performance optimization, and modern patterns like streaming, suspense, and concurrent features. - Production experience with LLMs and AI applications, including prompt engineering, agent development, and tool use patterns. Familiarity with Vercel's AI SDK is strongly preferred. - High agency with comfort in ambiguity—you thrive when given a problem to solve rather than a task to complete, and you can navigate complex organizations to drive outcomes. - Exceptional communication skills with the ability to conduct technical discovery, present to executives, mentor engineers, and build lasting customer relationships—all with a low-ego, collaborative approach. - Business acumen to understand customer objectives, translate technical capabilities into ROI, and identify expansion opportunities throughout engagement lifecycles. - Willingness to travel 25-40% to customer sites for embedded work and relationship building. Bonus if you: - Have led large-scale migrations from legacy frameworks (Create React App, Gatsby, custom webpack setups) to Next.js in enterprise environments. - Have expertise in performance optimization and Core Web Vitals, with experience diagnosing and fixing LCP, CLS, and INP issues at scale. - Have experience with Model Context Protocol (MCP), building MCP servers, or implementing complex tool-use patterns in production AI applications. - Have led enterprise AI transformation initiatives, including building production agents that automated manual processes or replaced legacy systems. - Have worked with micro-frontends, module federation, or multi-team frontend architectures. - Have contributed to the Next.js, React, or AI SDK open-source projects, or maintain popular related libraries. - Have experience with enterprise deployment patterns including security reviews, compliance requirements, and multi-region architectures. - Have a background in financial services, healthcare, retail/e-commerce, or media—industries with complex frontend ecosystems and growing AI adoption. - Have spoken at conferences or published thought leadership on frontend architecture, migrations, or AI applications. Benefits: - Great compensation package and stock options. - Inclusive Healthcare Package. - Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. - Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays. - Remote Friendly - Work with teammates from different time zones across the globe. - We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $137,000.00 - $207,000.00. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.