Implementation Specialist Remote Jobs in Minnesota (US)
This page tracks remote implementation specialist openings that are location-eligible for Minnesota.
This page tracks remote implementation specialist openings that are location-eligible for Minnesota.
Open jobs
1,205
Hiring companies this week
9
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$51,300 - $140,000
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• Work with the technology Alliance team to influence joint solutions, and to create and deliver solution messaging to Collibra go-to-market teams. • To be the subject matter expert in the early stages of a solution release, and to help the broader team become capable of taking joint solutions to market. • To work with regional partners and global systems integrators to ensure they are able to communicate the value of joint solutions to their customers and prospects. • Help sales teams to validate and qualify opportunities as they arrive, in relation to specific joint Collibra-partner capabilities. • To create and deliver compelling demos of joint solutions. • Support marketing activities and events, webcasts and other sales activities as appropriate.
Role Description The Provider Development Specialist (PDS) is responsible for building the provider networks for our clients to achieve the organization’s growth objectives. This position will activate, onboard, and operationalize partnerships with best-in-class service providers for Facility Management industry trades. This role has significant responsibility over the success of our SC Managed program. - Activate and onboard approved service providers to ServiceChannel’s Marketplace programs to help meet client expectations. - Develop participating service providers during onboarding - helping them to understand their performance metrics within each program and increase their opportunities within each program. - Build strong relationships with service providers, enabling you to be the eyes and ears of the ServiceChannel Marketplace programs. - Interview, vet, and qualify all service providers based on specific client dictated criteria to ensure healthy networks are built. - Assist providers with managing their ServiceChannel profile to ensure their services are accurate and up to date on an ongoing basis. - Instill ServiceChannel’s marketplace vision to industry professionals with performance data. - Engage in other departmental initiatives in an effort to learn the entire business and contribute to the goals set by our executive team. Qualifications - 1+ years of experience in a facilities management role, specifically pertaining to provider development and management. - The energy and desire to build strong relationships and speak with service providers on a daily basis. - Willingness and desire to ask, learn, and engage with other team members in order to obtain cross-functional team excellence. - Strong attention to detail. - Ability to quickly learn new tasks, adapt to new processes, and learn software solutions. - A positive attitude to ensure service providers have the best possible experience working with ServiceChannel. - Ability to work independently from home with a strong record of attendance and punctuality. - Proficient in MS Office, Excel, and Spreadsheets. Requirements - The salary range for this position (in local currency) is 51,300.00 - 85,700.00. Benefits - Generous medical, dental, and vision insurance. - Life insurance. - 401k with match. - Flexible time-off policy. - Paid parental leave. - Amazing ServiceChannel team culture.
Cresta is a software company using artificial intelligence and real-time coaching to transform the way sales and retention teams learn high-value skills. To do so, the employer lea
• Deliver cutting-edge AI solutions to enterprise contact centers • Collaborate closely with Solution Architects for seamless integrations with customer systems • Remove technical barriers and drive value for customers through real-time coaching and agent efficiency tools • Contribute to shaping land-and-expand sales strategy as Cresta continues to grow rapidly. • Execute on integration design and project plans created by IMs, SAs, and other stakeholders • Design, build, and deploy applications using Cresta SDKs, libraries, and APIs • Participate in testing, troubleshooting, and maintenance of Cresta products • Partner with Customer Success Manager to triage and resolve technical issues.
• Project planning and analysis • Project Management • Document configuration requirements • Implement Dayforce WFM • Configure Dayforce per specifications • Facilitate user acceptance testing sessions • Coordinate deployment activities • Provide product training • Solid understanding of Dayforce modules • Contribute to the HRchitect Tech Trends Blog • Interface with customer to build solid relationship • Actively pursue opportunities within the team to widen your experience • Demonstrate consistent record of accuracy in configuration • Demonstrate consistency in responsiveness to teammates and customers
• Project planning and analysis. • Project Management. • Document configuration requirements. • Configure WorkForce Software per specifications. • Facilitate user acceptance testing sessions. • Coordinate deployment activities. • Provide product training. • Solid understanding of WFS modules. • Contribute to the HRchitect Tech Trends Blog. • Interface with customer to build solid relationship. • Actively pursue opportunities within the team to widen your experience. • Demonstrate consistent record of accuracy in configuration. • Demonstrate consistency in responsiveness to teammates and customers. • Mentor junior consultants. • Act as a technical expert.
Payment Engagement Technology — Collect copays and patient accounts receivable with automated digital technology
Role Description We're looking for an Implementation Manager to own the customer onboarding experience from signed contract through a successful first 30 days on the platform. You'll serve as the primary point of contact for new customers, guiding them through platform configuration, go-live, and early optimization — ensuring they see value fast. You'll also manage inbound patient support tickets through HubSpot, acting as a frontline resource for resolving issues and maintaining a high standard of patient experience. This is a high-impact role at a growing company where your work directly influences customer retention, satisfaction, and revenue outcomes. This is a remote role, however candidates in the Phoenix, AZ area are preferred. What you'll do - Customer Implementation & Onboarding - Lead new customers through the full implementation lifecycle, from kickoff through go-live and the critical first 30 days of platform adoption. - Configure the Rivia Health platform using our administrative tools, including setting up billing workflows, communication cadences, payment plan parameters, and EMR integration settings. - Develop and manage implementation project plans, keeping customers on track with clear timelines and milestones. - Train customer staff (billing teams, office managers, administrators) on how to use the platform and interpret results. - Troubleshoot configuration issues and collaborate with Engineering when technical escalation is needed. - Monitor early performance metrics (collection rates, patient engagement, A/R movement) and make proactive recommendations to optimize outcomes during the first 30 days. - Document implementation processes and contribute to the development of scalable onboarding playbooks. - Patient Support - Manage and resolve patient support tickets through HubSpot, ensuring timely and empathetic responses. - Triage incoming tickets, identify common issues, and escalate appropriately when needed. - Track ticket volume, resolution time, and recurring themes to surface insights that can improve the product or patient experience. - Maintain clear documentation of patient interactions and resolutions within HubSpot. Qualifications - 1–4 years of experience in implementation management, customer onboarding, customer success, or a similar client-facing role — preferably in healthcare technology or SaaS. - Hands-on experience configuring software platforms and using administrative or back-office tools. - Familiarity with HubSpot (or a comparable CRM/ticketing system) for managing CRM and support workflows. - Strong project management skills with the ability to manage multiple customer implementations simultaneously. - Excellent written and verbal communication skills — you can explain technical concepts to non-technical audiences clearly and patiently. - Strong critical thinking and problem solving skills, this role is consultative at times and needs someone who can think creatively about how to solve problems. - A detail-oriented approach to platform configuration with a low tolerance for errors. - Comfort working in a fast-paced, early-stage environment where processes are still being built. Nice to Have - Experience in healthcare revenue cycle management, medical billing, or patient financial services. - Familiarity with EMR/practice management system integrations. - Experience working with specialty healthcare practices (dermatology, orthopedics, OBGYN, ophthalmology, etc.). - Knowledge of HIPAA and PCI compliance requirements. Benefits - Unlimited vacation days and benefits, including Medical, Dental, Vision, Parental Leave, ancillary plans, and 401k. - Remote or hybrid, flexible working environment with a passionate team. - A chance to be at the forefront of bringing the empowerment and convenience of automation and mobile technology to the healthcare revenue cycle industry.
Role Description As an Implementation & Training Specialist, you play a critical role in ensuring dealership teams successfully adopt Solera’s Service Suite solutions. You will deliver high-impact, role-based training, influence change, advise on best practices, while helping service departments confidently integrate new tools into their daily workflows. This is a remote role. When assigned to an implementation project, travel to customer sites may be required up to 100% of the time. When not assigned, work is performed remotely from a home office. What You’ll Do - Training Delivery & Implementation - Deliver on-site and virtual, instructor-led training throughout the implementation lifecycle. - Facilitate role-specific training for dealership service department stakeholders. - Ensure training content is relevant, engaging, and aligned with dealership workflows and business goals. - Document all training activities in Salesforce.com. - Customer Enablement, Adoption & Change Management - Secure buy-in from dealership leadership on new processes and technology. - Support the transition of customers to post-implementation Service Suite support teams. - Advise customers on best practices and revenue-driving functionality to promote adoption and long-term value. - Internal Feedback & Content Development - Share customer feedback and improvement opportunities with internal teams. - Contribute to training and curriculum development, including presentations, quick-reference guides, and instructional videos. - Cross-Functional Partnership - Partner with Performance Managers and Sales teams to identify and propose additional Service Suite solutions based on customer needs. - Work Environment / Physical Requirements - Ability to sit for extended periods and work at a computer for multiple hours per day. - Ability to deliver instructor-led training for extended sessions while managing multiple tasks with attention to detail. Qualifications - Clear and professional written and verbal communication skills. - Ability to train effectively in both one-on-one and group settings. - Comfort working independently with minimal supervision in a remote environment. - Strong relationship-building and customer engagement skills. - Ability to prioritize, multitask, and follow up proactively. - Adaptability in fast-changing environments. - Sound judgment, professionalism, and discretion. - Proficiency in Microsoft Excel, Word, and PowerPoint. Requirements - Experience working in an automotive service department. - Software implementation or customer onboarding experience. - Knowledge of Dealer Management Systems (DMS). - Familiarity with Service Suite products from internal or end-user perspectives. - Experience using Salesforce. Company Description Solera is a global leader in data and software services, transforming the vehicle lifecycle into a connected digital experience. Today, Solera processes over 300 million digital transactions annually supporting over 235,000 partners across 90+ countries, our teams deliver insights, automation, and innovative solutions that drive operational excellence for our customers.
• Perform data manipulation and table loading using Microsoft SQL Server RDBMS. • Write SQL scripts to promote implementation data between different application instances and manipulate data in batch. • Utilize Adobe Creative Suite to create, modify, install, and test graphic elements essential to the implementation. • Capture position and styling data for system entry using Adobe Creative Suite. • Perform prescribed testing on work. • Collaborate with Development teams to perform quality control tasks, including setting up test cases, unit testing, and batch job processing related to customer implementation or specific software releases. • Ensure successful delivery of tasks related to the implementation of client projects on the Orindi software platform. • Communicate project updates and issues with team members; must have excellent verbal and written communication skills. • Receive work direction from Resource Manager or Implementation Project Manager on project design specifications. • Work with customers to ensure implementations meet their needs. • Assist in onboarding new team members through written documentation and verbal coaching. • Write, review, and update process and procedure documents used by the team. • Maintain time logs for projects and update software accordingly.
• Own the full implementation lifecycle for lender customers across Digital Close, eVault, QC Suite, and new products as they are released — from kickoff through go-live and adoption. • Serve as the Subject Matter Expert on eVault and eNote. The go-to for edge cases, nuanced industry questions, process flows and secondary market expertise. • Build and maintain project plans, milestone tracking, and customer communication cadences for every active implementation. • Drive adoption beyond go-live by equipping customer teams with the training, process guidance, and operational readiness needed to use the platform successfully. • Lead change management across the customer organization, helping teams adopt new workflows, align stakeholders, and roll out Snapdocs successfully at scale. • Collaborate closely with the team's digital collateral strategist to expand eVault depth and strengthen eVault and eNote documentation and knowledge across Snapdocs. • Identify gaps in eVault implementation methodology and industry knowledge and fix them. • Partner cross-functionally with Product, Customer Success, and Sales on pre-implementation alignment, handoffs, and escalations. • Contribute process and methodology improvements that the whole team benefits from.
Imagine360 specializes in transforming the healthcare experience by providing innovative solutions for self-funded health plans. With a mission to deliver bette
Role Description Imagine360 is seeking a Client Implementation & Contracts Specialist to join the team! The Client Implementation & Contracts Specialist leads onboarding and implementation for Imagine360 reference-based pricing (RBP) clients, including new client implementations and plan changes for existing clients. This role serves as the primary contact for assigned RBP groups and is responsible for the preparation, execution, and maintenance of RBP and non-RBP administrative service agreements (ASAs), related documentation, and ongoing system setup and maintenance. This position reports to the Sr. Implementation Manager, Client Implementation. Position Location: 100% remote - Lead all aspects of the implementation process for new clients, including coordination of contracts, ID cards, plan documents and system setup work. - Support the drafting, tracking, execution, and maintenance of RBP and non-RBP client agreements. - Serve as a subject matter resource for contracts and implementation-related documentation and help to drive process improvements to the overall contracting process. - Manage a high-volume caseload of clients in an organized, efficient, and timely manner. - Coordinate and facilitate plan changes for existing clients. - Complete Salesforce and Visova system setup and maintenance for new and existing clients. - Serve as a primary point of contact for third-party administrators (TPAs), brokers, clients, and internal stakeholders regarding implementation activities and processes. - Identify implementation issues, resolve them when appropriate, and escalate as needed. - Prepare reports and provide status updates to internal teams and external partners. - Participate in or lead implementation calls and internal meetings as required. - Participate in and lead training sessions for TPA partners and new clients on implementation processes. - Monitor and triage emails received in the team Outlook inbox to ensure timely resolution or appropriate routing. - Perform other duties and support special projects as assigned by Sr. Director or Sr. Manager. Qualifications - High school degree or GED - 1-3 years of healthcare insurance related or similar experience preferred Requirements - Possess ability to resolve problems independently and demonstrate ability to multitask and to meet tight turnaround times. - Possess ability to routinely and consistently follow-up on outstanding document signature requirements. - Possess advanced organizational skills with a keen attention to detail. - Possess computer skills which include proficiency in Microsoft Outlook, Word, Excel, and PowerPoint. - Possess strong verbal and written communication skills. - Possess strong problem-solving skills. - Demonstrate a commitment to building new skills and fostering a positive working environment. - Previous experience with Salesforce, Visova or VBA preferred. - Previous contract administration experience preferred. Benefits - Multiple Health plan options - Company paid employee premiums for disability and life insurance - Parental Leave Policy - 20 days PTO to start / 10 Paid Holidays - Tuition reimbursement - 401k Company contribution - Company paid Short & Long term Disability plus Life Insurance - Professional development initiatives / continuous learning opportunities - Opportunities to participate in and support the company's diversity and inclusion initiatives
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