Client Partner Remote Jobs in Maryland (US)
This page tracks remote client partner openings that are location-eligible for Maryland.
This page tracks remote client partner openings that are location-eligible for Maryland.
Open jobs
578
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$4,000 - $145,000
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578 Jobs
374 Companies
• identify and pursue opportunities to expand client relationships by aligning Circana's data and software solutions with clients' strategic goals. • translate complex data into actionable insights that help clients make informed decisions and achieve measurable business outcomes. • partner with internal teams, including Client Insights, Product, and Analytics, to deliver integrated solutions and support client success. • ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and consistently delivering value. • conceive, manage, and deliver fact-based analyses with a focus on consumer solutions, providing clients with clear, actionable insights to inform business strategy.
Omada is on a mission to help Main Street win. We're building the largest organic growth platform for small businesses — a fully managed, AI-powered marketing team that grows SMBs end-to-end, without spending a dollar on paid ads. Founded by experienced operators and backed by world-class investors, we're one of the fastest-growing AI companies in the country — and we're just getting started. Ready to Start? Apply now. We're hiring in select cities and looking for people who are ready to get started immediately. Equal opportunity employer. 1099 independent contractor position.
Role Description AI is changing everything. Small businesses deserve to benefit. Right now, the salons, restaurants, gyms, coffee shops, and local shops and services that give every community its character are being left behind. They can't afford big marketing agencies. They don't have time to learn new tools. And most of the technology being built isn't being built for them. Here's the thing: small business owners aren't sitting around clicking ads looking for solutions. They're heads-down running their businesses. They buy from people they trust — and that's exactly what our Territory Development Partners become, someone they can trust. Omada.ai is changing the game — and we need people on the ground to help lead the charge. We're hiring Territory Development Partners / Sales Development Representatives who are hungry, people-first, and genuinely excited about AI and what it can do for small businesses. In return, we'll put you on the front lines of one of the most important technology shifts of our lifetime, teach you everything you need to know, and pay you very well to do it. This is your chance to be part of the AI revolution — not by staring at a screen, but by walking into your community and making a real difference for real people. What you’ll do: - Be the face of Omada in your area — connect with local businesses, starting conversations, and setting up demo appointments with our closers to close the deal. - Identify 10–50 businesses in your area using Omada's Route Planner. - Start the conversation in person or by phone, and ask a few clarifying questions: - What are you doing currently to promote your business? - How much time are you spending on this each week? - Is there someone managing your social media accounts? - Compensation is tied directly to: - Booking a qualified lead appointment that shows up to the call. - When your leads convert to a sale. Where this can take you: - We're building something big — and we promote from within. - Top Territory Development Partners (TDP) can move into becoming a Territory Partner (TP) and close deals. - If you want to build a real career at the intersection of AI and sales, this is where it starts. Qualifications - Hungry, self-motivated, and comfortable making cold calls. - Genuinely excited about AI and what it can do for small businesses. - Strong communicator who connects with people quickly. - No prior sales experience required — we'll teach you everything. - Must reside in the United States. - Must be 18 years of age or older. - Bonus: sales experience; experience working with small business owners. Requirements - Must reside in the United States. - Must be 18 years of age or older. Benefits - Compensation: $4,000 to $5,000 monthly in average on-target earnings ($50 per qualified, shown appointment + $25 per closed deal). - Employment type: 1099 Independent Contractor position / Freelance. - Schedule: Part Time / Full Time. - Work type: Remote. - Location: Your local city, must reside in the United States. Company Description Omada is on a mission to help Main Street and local high streets win. We're building the largest organic growth platform for small businesses — a fully managed, AI-powered marketing team that grows SMBs end-to-end, without spending a dollar on paid ads. Founded by experienced operators and backed by world-class investors, including HubSpot, we're one of the fastest-growing AI companies in the country — and we're just getting started. Ready to start? Apply now. We're looking for people ready to start immediately.
• Own the strategic relationship and post-implementation success for Built's most important and complex clients — with full accountability for retention, adoption, and expansion outcomes. • Develop comprehensive client success and account plans based on each client's business objectives, organizational structure, and use case priorities — and execute against those plans with discipline. • Build multi-threaded relationships across client organizations — spanning loan officers, credit teams, operations, technology, and executive leadership — to ensure Built has broad, durable presence at every account. • Monitor adoption metrics and client health indicators with rigor; identify at-risk situations early and intervene strategically before they become escalations or churn risks. • Identify and pursue expansion opportunities through upsells, cross-sells, and new use case discovery — building the business cases and navigating internal approvals to close growth within existing accounts. • Lead quarterly business reviews with client leadership — presenting ROI analysis, adoption outcomes, and strategic recommendations that reinforce Built's value and advance the partnership. • Informally mentor junior CSM team members — share best practices on strategic account management, client communication, and executive engagement; raise the function's overall standard. • Partner with Product and Implementation to understand client needs, advocate for features that address real market pain points, and ensure client feedback shapes Built's roadmap. • Leverage AI tools to accelerate account health analysis, QBR preparation, and expansion opportunity identification across your portfolio.
Accelerate Cashflow & Collections with Plutus Health's 3 Ts of RCM - Turnaround Time, Transparency & Technology
• Serve as the primary point of contact for assigned hospital clients • Build and maintain strong, long-term client relationships • Conduct regular client meetings to review performance metrics, address concerns, and identify opportunities for improvement • Respond promptly to client inquiries and resolve issues in a professional and timely manner • Manage the daily activities of Koders on their assigned teams • Ensure productivity and quality standards are maintained • Monitor coding productivity, accuracy, turnaround times, and service-level agreements (SLAs) • Coordinate with coding managers and quality assurance teams to ensure client expectations are consistently met • Analyze operational reports and communicate trends, risks, and opportunities to internal leadership and clients • Support staffing forecasts and workload balancing to maintain service commitments • Maintain working knowledge of ICD-10-CM, CPT, HCPCS, and medical terminology • Understand specialty-specific coding requirements and payer guidelines • Assist clients with coding-related questions and documentation improvement opportunities • Support denial management and coding-related appeals when necessary • Stay current on CMS regulations, coding updates, and compliance requirements • Ensure coding activities comply with HIPAA, CMS regulations, payer requirements, and company policies • Review quality metrics and coordinate corrective action plans when performance issues arise • Prepare and present monthly performance reports to clients and leadership • Track KPIs including coding accuracy, productivity, denial rates, turnaround times, and customer satisfaction • Identify opportunities to improve processes and enhance operational efficiency
The largest Chronic Care Management (CCM) and Annual Wellness Visit solution provider in the United States
• Lead technical configuration and deployment of the Company’s Remote Patient Monitoring platform/solution within client EHR environments, with a focus on Epic and Cerner integrations • Serve as the primary technical point-of-contact for business and development stakeholders during onboarding • Manage all implementation phases, from kick-off and requirements gathering through testing, go-live, and hand-off • Troubleshoot complex integration issues in collaboration with Technical Support Engineers and escalate as needed • Partner with senior team members to learn to support the Company’s Health IoT platform implementations and data source integrations • Gradually take on onboarding tasks for the Company’s Health IoT Platform, including training, configuration, and strategic expansion • Own the post-launch client relationship for assigned accounts for the Company’s Remote Patient Monitoring platform/solution, acting as both advocate and advisor • Conduct regular check-ins and strategic reviews to understand client goals, reveal new use cases, and propose incremental feature or measurement-type expansions • Monitor key adoption metrics and serve as an early warning for at-risk accounts, partnering with the Director, Client Experience to mitigate churn • Frame every client interaction around delivering measurable value, never a hard sell, but always aligned to the client’s business objectives • Develop and maintain detailed project plans, ensuring milestones, deliverables, and deadlines are met • Coordinate cross-functional resources, with Support, Solutions Engineering, and Product, to align on client requirements and timelines • Document and communicate implementation status, risks, and resolution plans to both internal teams and client stakeholders • Create and deliver tailored training programs—live or recorded—to educate clinicians, administrators, and technical teams on the Company’s Remote Patient Monitoring platform/solution features and best practices • Produce clear technical documentation and knowledge-base articles to empower clients to self-serve common tasks • Share lessons learned across all product lines to continually refine the Company’s implementation playbooks • Host or support “Feature Spotlight” sessions aimed at highlighting high-value Impact capabilities and driving adoption of additional measurement types • Capture client feedback on usability, workflows, and feature requests, and surface actionable insights to Product and Engineering teams. • Contribute to ongoing refinement of implementation and experience playbooks, incorporating lessons learned and industry best practices • Stay current on the remote monitoring landscape and EHR trends to anticipate client needs and maintain technical authority.
Passport is the technology leader in parking compliance and curbside payment solutions. By helping cities integrate paid parking, enforcement operations, and payment infrastructure into one software solution, Passport provides the only platform that connects the complexities of mobility to efficiently manage and monetize the curb. From mobile payments to citation issuance, permitting technology and more, Passport is empowering cities of all sizes with better insights to improve parking turnover, expand revenue opportunities, and create better compliance. Passport is trusted by more than 800 clients across North America. Passport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Please Note: At this time, Passport Labs, Inc. is unable to offer any form of employment sponsorship (e.g., H-1B, TN, F-1 OPT, or other work visas). Candidates must be legally authorized to work in the United States without current or future sponsorship.
Role Description As a Channel Partner Success Agent at Passport, you will be the operational backbone of our channel team. You will manage a high-volume portfolio of city locations served through our channel partners — companies that are hired by cities to run their parking operations and have selected Passport as their software provider. You will be responsible for keeping those locations healthy, adopted, and progressing toward maximum value. You will work closely with our Channel Partner Success Team Lead, serving as the day-to-day point of contact for location-level relationships while escalating strategic opportunities and risks upward. You will do all of this in our fast-paced, constantly evolving environment, where being organized, proactive, and client-obsessed is a baseline — not a differentiator. At Passport, we believe in deep-rooted, authentic, value-driven partnerships founded on shared objectives and joint success. That philosophy extends through our channel partnerships: when our partners succeed in the cities they manage, we succeed together. Responsibilities - Manage a large client portfolio - Drive success across a portfolio of multiple accounts - Prioritize accounts according to risk and growth opportunity - Provide ongoing, comprehensive updates to the Team Lead regarding client health and priority initiatives - Act as liaison between the client and internal support/engineering teams - Enable clients to realize the full potential of our product - Understand and tailor interactions to their business objectives - Extend utilization across the organization to maximize objective alignment - Engage with municipal leadership when needed to support partner objectives - Maximize client value - Analyze expansion opportunities and provide data to demonstrate success - Provide clear direction and next steps to continue increasing value - Manage and execute client renewals and upsells - Drive new business growth through greater advocacy and reference-ability - Identify and pursue opportunities for upsell - Demonstrate value through hardened metrics - Maintain and expand client relationships - Extend reach into new client departments/divisions - Educate new contacts with value messaging - Provide structure and direction to extend accounts - Analyze success metrics to determine adoption trends - Analyze activity as it relates to business objectives - Develop intelligence based on adoption metrics - Increase client satisfaction - Create relationships founded on value - Teach and advocate industry best practices Qualifications - Experience with a CRM (Salesforce preferred) - Experience with project/issue management systems preferred (JIRA) - Knowledge of backend development terminology, processes and software engineering practices preferred - Analytical and process-oriented mindset - Demonstrated desire for continuous learning and improvement - Strong communication and presentation skills - 1-3 years experience in customer success, account management or sales About You You are organized. Genuinely, impressively organized — because you have to be. You manage a large book of business and you keep every account moving forward without letting anything fall through the cracks. You are a strong communicator who knows how to build trust quickly with operations contacts and city liaisons who may not have a lot of time for you. You are comfortable using data to tell the story of a location’s health and confident enough to flag a problem before it becomes a crisis. You are self-motivated and execution-oriented. You do not need to be told twice. You bring a continuous improvement mindset to your own work and are always looking for a smarter, more efficient way to manage a high-volume portfolio without sacrificing quality. Company Description Passport is the technology leader in parking compliance and curbside payment solutions. By helping cities integrate paid parking, enforcement operations, and payment infrastructure into one software solution, Passport provides the only platform that connects the complexities of mobility to efficiently manage and monetize the curb. From mobile payments to citation issuance, permitting technology and more, Passport is empowering cities of all sizes with better insights to improve parking turnover, expand revenue opportunities, and create better compliance. Passport is trusted by more than 800 clients across North America. Passport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Please Note: At this time, Passport Labs, Inc. is unable to offer any form of employment sponsorship (e.g., H-1B, TN, F-1 OPT, or other work visas). Candidates must be legally authorized to work in the United States without current or future sponsorship.
• Independently leads client service including ALL primary activities listed below. • Acts autonomously on most decisions without guidance or direction AND delivers renewal messaging for most clients within book of business. • Uses judgment on more manual renewals to execute on service plan. • Has deep understanding of markets to make informed recommendations to clients. • Evaluates exposures and renewal quote. • Review upcoming renewals and determine which accounts warrant remarket. • Make coverage recommendations. • Utilize comparative rater tool to obtain quotes. • Transact agency billing (where applicable). • Obtain signed binding and notifies carriers. • Reviews binding documents for accuracy. • Responsible for rounding out accounts and “Selling all of World”. • Setup and maintain accurate account details, contacts, and policy information in EPIC. • Process renewals, endorsement, acknowledgments, cancellations and proofs of insurance. • Attach, organize, and name documents in EPIC. • Initiate endorsements, proofs of insurance and invoices. • Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change request, etc. • Create activities in EPIC and assign to applicable team member. • May be responsible for pulling items such as MVR, CLUES, Risk Meters, RCE etc.
• Report directly to the Senior Manager of Client Experience. • Lead, coach, and develop a team of Client Experience Coordinators. • Monitor and drive team performance against established KPIs and service standards. • Foster a collaborative, customer-centric culture focused on accountability and continuous improvement. • Provide guidance and support on complex guest and client situations. • Build and maintain strong relationships with key corporate account stakeholders. • Serve as the primary point of contact for designated strategic accounts. • Lead Quarterly Business Reviews (QBRs) with top-tier clients. • Facilitate recurring service calls and business reviews with key accounts. • Identify opportunities to strengthen partnerships and enhance the client experience. • Manage escalated guest and client concerns with urgency and professionalism. • Drive resolution of complex issues by partnering with internal teams and external stakeholders. • Provide proactive communication and status updates throughout the resolution process. • Deliver white-glove service to VIP guests and high-value corporate clients. • Exercise sound judgment and decision-making in ambiguous or sensitive situations. • Partner with Operations, Sales, Supply, Product, and external building partners to resolve guest concerns efficiently. • Continuously learn and adapt to evolving client requirements, contractual obligations, and service expectations. • Contribute to process improvements that enhance both the guest and client experience. • Support the development and implementation of scalable solutions for VIP account management.
Fund Services | Corporate Services | Asset Services | Technology Solutions
• Own and optimize Real Assets client end-to-end interactions with the new AD Intelligence platform, identifying existing key pain points and priorities for the initial market roll-out • Lead structured discovery sessions with Real Assets clients and prospects to translate business requirements into clear product inputs, use cases, and prioritization recommendations • Serve as the primary product and technology expert for Real Assets clients, enabling commercial demos and maintaining a clear understanding of current and planned technology capabilities • Develop and maintain the Real Assets client-facing roadmap, prioritizing the most impactful use cases and embedding the broader shared capabilities, portal, and Real Assets data/analytics roadmaps • Quantify the impact of roadmap initiatives where possible to support data-driven decision-making • Capture and synthesize client feedback and market signals, feeding insights back into product strategy, roadmap planning, and go-to-market positioning • Build a shared understanding of client needs with technology, business, and delivery teams to generate alignment and confidence in the prioritized roadmap • Deliver clear requirements for technical design and execution of the highest priority work • Create a market-leading experience for Real Assets clients through an AI-native integrated servicing platform
• Drive the account forward and ensure things are delivered on time • Collaborate with product, engineering, delivery and operations teams • Serve as the client's main contact for requests and updates • Own planning and client reporting
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AI, HubSpot, IoT, CRM, Salesforce, JIRA