Storyteller

• Take operational ownership of the configuration, reliability, and standards of Storyteller’s AI tools and AI platforms. • Support the AI Operations team’s response when AI tools, platforms, models, or underlying capabilities change. • Set, maintain, and improve operational standards for how AI tooling is configured, accessed, used, and monitored. • Improve visibility around AI tool configuration, platform usage, access administration, permissions, dependencies, and operational performance. • Identify weak, unstable, or high-friction areas in our AI tooling setup and help develop practical solutions that are durable and scalable. • Work with internal teams to understand where AI tooling is helping, where it is creating friction, and what needs to improve. • Give leadership clearer visibility on where the AI tooling stack is performing well, where it is fragile, and what platform or workflow changes are needed next. • Help ensure Storyteller’s AI tooling remains useful, controlled, reliable, and aligned with how the business actually works.

• Take operational ownership of the configuration, reliability, and standards of Storyteller’s AI tools and AI platforms. • Support the AI Operations team’s response when AI tools, platforms, models, or underlying capabilities change. • Set, maintain, and improve operational standards for how AI tooling is configured, accessed, used, and monitored. • Improve visibility around AI tool configuration, platform usage, access administration, permissions, dependencies, and operational performance. • Identify weak, unstable, or high-friction areas in our AI tooling setup and help develop practical solutions that are durable and scalable. • Work with internal teams to understand where AI tooling is helping, where it is creating friction, and what needs to improve. • Give leadership clearer visibility on where the AI tooling stack is performing well, where it is fragile, and what platform or workflow changes are needed next. • Help ensure Storyteller’s AI tooling remains useful, controlled, reliable, and aligned with how the business actually works.

• Take operational ownership of the configuration, reliability, and standards of Storyteller’s AI tools and AI platforms. • Support the AI Operations team’s response when AI tools, platforms, models, or underlying capabilities change. • Set, maintain, and improve operational standards for how AI tooling is configured, accessed, used, and monitored. • Improve visibility around AI tool configuration, platform usage, access administration, permissions, dependencies, and operational performance. • Identify weak, unstable, or high-friction areas in our AI tooling setup and help develop practical solutions that are durable and scalable. • Work with internal teams to understand where AI tooling is helping, where it is creating friction, and what needs to improve. • Give leadership clearer visibility on where the AI tooling stack is performing well, where it is fragile, and what platform or workflow changes are needed next. • Help ensure Storyteller’s AI tooling remains useful, controlled, reliable, and aligned with how the business actually works.

• Take operational ownership of the configuration, reliability, and standards of Storyteller’s AI tools and AI platforms. • Support the AI Operations team’s response when AI tools, platforms, models, or underlying capabilities change. • Set, maintain, and improve operational standards for how AI tooling is configured, accessed, used, and monitored. • Improve visibility around AI tool configuration, platform usage, access administration, permissions, dependencies, and operational performance. • Identify weak, unstable, or high-friction areas in our AI tooling setup and help develop practical solutions that are durable and scalable. • Work with internal teams to understand where AI tooling is helping, where it is creating friction, and what needs to improve. • Give leadership clearer visibility on where the AI tooling stack is performing well, where it is fragile, and what platform or workflow changes are needed next. • Help ensure Storyteller’s AI tooling remains useful, controlled, reliable, and aligned with how the business actually works.

• Take operational ownership of the configuration, reliability, and standards of Storyteller’s AI tools and AI platforms. • Support the AI Operations team’s response when AI tools, platforms, models, or underlying capabilities change. • Set, maintain, and improve operational standards for how AI tooling is configured, accessed, used, and monitored. • Improve visibility around AI tool configuration, platform usage, access administration, permissions, dependencies, and operational performance. • Identify weak, unstable, or high-friction areas in our AI tooling setup and help develop practical solutions that are durable and scalable. • Work with internal teams to understand where AI tooling is helping, where it is creating friction, and what needs to improve. • Give leadership clearer visibility on where the AI tooling stack is performing well, where it is fragile, and what platform or workflow changes are needed next. • Help ensure Storyteller’s AI tooling remains useful, controlled, reliable, and aligned with how the business actually works.

• Build and ship features. • Own features end-to-end: understand the problem, design a simple solution, build it, test it, and refine based on feedback. • Improve performance, reliability and developer ergonomics of the Web SDK and supporting services. • Debug tricky issues across the SDK, backend and browser. • Solve real customer problems. • Propose simple, pragmatic solutions. • Help streamline the integration experience. • Improve developer experience. • Identify friction points for integrators and proactively champion improvements. • Use AI tools for exploration, scaffolding and refactors. • Participate in thoughtful code reviews.

• Take hold of real problems, own them outright, and have the remit to solve them without being blocked • Run recruitment end to end, innovating, using the latest technology, and moving quickly • Get software set up and running across clients efficiently and effectively • Handle front-line client work, getting on calls with the people using our products and providing support • Own SaaS, AI, and cloud billing, finding waste and cutting costs

• Build and ship features • Own features end-to-end: understand the problem, design a simple solution, build it (often with AI assistance), test it, and refine based on feedback • Improve performance, reliability, and developer ergonomics of the Web SDK and supporting services • Debug tricky issues across the SDK, backend and browser • Solve real customer problems • Help streamline the integration experience so partners can get to 'first story live' quickly and safely • Improve developer experience • Engineering excellence • Maintain high ownership and follow-through from idea to release

• Build and ship features. • Own features end-to-end: understand the problem, design a simple solution, build it, test it, and refine based on feedback. • Improve performance, reliability and developer ergonomics of the Web SDK and supporting services. • Debug tricky issues across the SDK, backend and browser. • Work with Product and Delivery to understand real customer use-cases and constraints. • Help streamline the integration experience so partners can get to “first story live” quickly and safely. • Enhance documentation, code examples, and integration guides, often using AI to draft. • Use AI tools by default for exploration, scaffolding and refactors.

• Find and solve real problems independently • Handle recruitment end to end • Support front-line client work directly • Manage product operations for software • Conduct evaluations for AI models