Role Description We have an opportunity for a Senior Sales Engineer to join our West Enterprise/New Logo Acquisition Pre-Sales Team, reporting to the Senior Manager, Sales Engineer- Enterprise Net Logo team. In this pivotal role, you will be responsible for removing barriers in the sales process. Collaborating closely with the field sales teams and our customers, you will help the sales team develop new business by working directly with customers and partners, effectively positioning Infoblox solutions for the future. Be a Contributor — What You’ll Do - Build business cases and technical differentiation in sales opportunities by educating customers and partners about Infoblox solutions. - Develop pre-sales engineering content—presentations, demos, and webinars—on Infoblox solutions for customer and partner audiences. - Design solutions and architectural diagrams that convey proposed Infoblox solutions, how they will be engineered, and how they will integrate with other vendors. - Educate partner technical sales teams about Infoblox solutions and technologies and when/how they can identify opportunities and position Infoblox solutions to customers. - Work closely with your primary account manager and support the rest of the team in your areas of core competency. - Evaluate and identify new opportunities within existing accounts to expand with more Infoblox solutions. Qualifications - Experience in Cloud/Security space with working knowledge of design and implementation for at least one of the following: AWS, Azure, VMWare, Kubernetes, or HBSS, Nextgen Firewalls, TIPS, IPS/IDS, DevOps. - Minimum 5 years of experience supporting technical sales of enterprise accounts or 5+ years of experience in engineering or operations networking. - Minimum 5 years of experience in networking technologies, including TCP/IP, DNS, DHCP, LAN/WAN, Routing, Switching, Firewalls, IPv4/v6, UNIX Admin, and experience with switches, routers, and firewalls in Intranet/Internet/Extranet environments. - Strong knowledge of general security best practices and direct experience with at least one security product. - Familiarity with AI-powered security solutions and comfort using AI productivity tools (e.g., Copilot, ChatGPT, Glean) to accelerate pre-sales workflows and translate AI/ML capabilities into customer outcomes. - Strong interpersonal and presentation skills, with the ability to articulate complex technology simply. - Ability to work in the field frequently; travel is required. - Conscientious attitude and dependability, self-starter, ability to work independently while appreciating teamwork and communication. - DDI -- DNS/DHCP/IPAM experience. - CCSP, CISSP, CASP+, CySA+ CEH technical certifications are a plus. - Bachelor's Degree. - Remote location in territory in West Coast, Travel 30-50%. Requirements - First 90 Days: Immerse yourself in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals. - Six Months: Have a foundational knowledge of our entire product/solution portfolio, demonstrate fluency with either on-prem or SaaS-based Infoblox solutions, identify 1-2 specialization areas, capable of handling primary SA customer-facing tasks with only occasional help from others. - One Year: Demonstrate fluency with all Infoblox solutions, capable of handling advanced SA customer-facing tasks with only occasional help from others, able to conduct POC’s & customer demos with little to no supervision, go-to person for specialization area for assigned region. Benefits - Comprehensive health coverage, generous PTO, and flexible work options. - Learning opportunities, career-mobility programs, and leadership workshops. - Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy. - Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations. - Charitable Giving Program supported by Company Match. - We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: $145K - $155K, plus bonus or commissions.

• Demonstrate and apply an advanced level of product knowledge when working with customers and partners. • Assist sales personnel, engineering team and external partners to approve proposals for sales opportunities. • Gather and analyze data and author design of potential solutions that are relevant, valued and compelling to the client while being profitable for the company. • Manage ICB process for technical requests outside of standard product catalog. • Discover and qualify prospective and current customer’s business needs, and then design solutions that leverage Telesystem’s product portfolio and network assets. • Provide virtual and field support as required to assist Sales team with product presentation and solution design. • Assist Manager, Sales Engineering in conducting monthly trainings for Sales Team on new products, data networking, telecommunications technology and more. • Contribute to technical responses required for RFPs and other enterprise opportunities as needed. • Assist with product development initiatives as needed and serve as one of the subject matter experts for sales training once the product is release by Product Development. • Assist other Sales Engineers in the day-to-day tasks and provide training as needed. • Monitor and oversee the task approval process in the CRM system for the sales engineering team to ensure order accuracy and follow up with appropriate parties as needed for changes. • Prepare and present internal and external training programs on new products and features. • Attend industry events, partner workshops/expos/symposiums, and trade shows as delegated for the purpose of supporting the Sales Team, improving solution design, competitive intelligence gathering and industry trend analysis. • Following and enforcing the Company’s policies and procedures, including the EEO guidelines and safety at all times. • Performing any miscellaneous department duties as needed.

Role Description This is a full-lifecycle SE role: you'll be the primary technical voice for mid-market clients across the USA and Latin America. You'll work across both the Incode and MetaMap identity verification platforms, collaborating closely with Sales, Product, Engineering, and Customer Success to deliver integrations that actually ship. What makes this role unique: you won't hand off clients after the sale. You own the relationship end-to-end — which means more context, deeper partnerships, and a direct line between the work you do and the impact you see. What You’ll Own & Drive - Pre-Sales - Lead technical discovery sessions and deliver product demos for prospective mid-market clients. - Scope and run POCs, respond to RFPs/RFIs, and validate technical fit early in the sales cycle. - Onboarding & Implementation - Guide clients through SDK and API integrations end-to-end, from kickoff to go-live. - Coordinate with Engineering on escalations and own delivery milestones throughout the implementation. - Post-Sales & Account Health - Act as the ongoing technical point of contact for assigned accounts. - Proactively identify expansion opportunities and resolve issues before they escalate. Qualifications - Degree in Systems Engineering, Computer Science, or a related technical field. - Hands-on experience in a Solutions Engineer, Sales Engineer, or Technical Account Manager role at a SaaS company. - Working knowledge of REST APIs, webhooks, and backend integration patterns. - Familiarity with web technologies and web SDK integrations. - Familiarity with mobile technologies and mobile SDK integrations (iOS / Android). - Strong written and verbal communication skills in both Spanish and professional-level English. - Proven ability to manage multiple client engagements simultaneously with high organization and follow-through. - Comfortable working fully remote with distributed teams across time zones. Requirements - Experience with identity verification, KYC, AML, or fraud prevention solutions. - Familiarity with MetaMap or Incode platforms. - Track record of using AI tools to improve personal and team productivity. - Experience with tools like Notion, Slack, and CRM platforms (Salesforce, HubSpot). Benefits - Flexible Working Hours & Workplace - Open Vacation Policy Company Description Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

• Support our sales and field sales engineering teams with deep technical knowledge and understanding of Fivetran’s internal security operations, related platform features, and the security domain • Deliver timely and accurate responses to prospect and customer security questionnaires utilizing internal tooling • Work with Legal and AppSec to maintain internal libraries for use in security questionnaires • Lead documentation and internal enablement efforts, helping to scale our specialist knowledge to the entire department • Work closely with Fivetran’s Product and Engineering teams to ensure alignment of our solutions to our customer needs • Engage directly with prospects and customers on security architecture reviews and compliance discussions, with increasing ownership over time • Stay up-to-date on the latest technologies and trends in the security domain