Fivetran

• Work with Enterprise customers to understand their business, their use cases, and their data replication requirements • Work cross functionally with your internal counterparts (AEs, Professional Services, BDRs, marketing, and support) to build and maintain a holistic account ownership plan • Develop and deliver technical presentations to Enterprise audiences • Ensure the technical win by running a tight proof-of-value process • Work closely with Fivetran’s Product and Engineering teams to ensure alignment of our solutions to Enterprise customer needs • Develop and maintain relationships with key Enterprise customers and partners • Stay up-to-date on the latest technologies and trends in our industry

• Work with Enterprise customers to understand their business, their use cases, and their data replication requirements • Work cross-functionally with your internal counterparts (AEs, Professional Services, BDRs, marketing, and support) to build and maintain a holistic account ownership plan • Develop and deliver technical presentations to Enterprise audiences • Ensure the technical win by running a tight proof-of-value process • Work closely with Fivetran’s Product and Engineering teams to ensure alignment of our solutions to Enterprise customer needs • Develop and maintain relationships with key Enterprise customers and partners • Stay up-to-date on the latest technologies and trends in our industry

Role Description We’re looking for a Senior Billing & Collections Analyst to own day-to-day billing operations, cash application and collections support for our India team. This is a hands-on, operational role focused on: - Invoice generation - Payment application - Reconciliations - Dispute management - AR reporting You’ll partner with Order Management, Deal Desk, Revenue Accounting and Collections to ensure: - Invoices are accurate - Payments are applied correctly - Customer queries are resolved quickly This is a full-time, remote role based in Bengaluru. Candidates must reside within commuting distance of our Bengaluru office and be available to attend in-person meetings and company events as needed. This position requires working outside of normal India business hours to support global business operations. The expected working hours for this role will be: - 9:30 PM to 5:30 AM IST through the end of 2026 - 3:30 PM to 12:30 AM IST beginning 2027 Technologies You’ll Use: - NetSuite (or equivalent ERP) - Salesforce/CPQ - Avalara - Payment gateway tools - Google Sheets - Jira - Zendesk - Integration platforms (Celigo or similar) Qualifications - 3+ years’ hands-on experience in billing, accounts receivable, cash application and collections (shared services or corporate finance experience preferred) - Practical experience with ERP/billing systems (NetSuite, SAP, Oracle or similar) - Strong spreadsheet skills (Google Sheets / Excel — pivot tables, reconciliations) - Experience performing bank reconciliations and AR sub-ledger reconciliations - Comfortable authoring and executing UAT test scripts for finance systems and tracking system defects - Excellent stakeholder management and customer service skills - Strong attention to detail and a controls mindset - Strong written and verbal communication skills - Ability to work across global teams Requirements - Execute billing cycles and ensure timely, accurate invoice creation, distribution and correction in the ERP - Manage billing adjustments, credit/debit memos, chargebacks and maintain billing logs and audit trails - Apply customer payments (electronic, wire, checks, cards), reconcile payments to invoices and bank statements, and maintain high cash application accuracy - Own periodic AR sub-ledger reconciliations and support month-end and quarter-end close tasks - Support collections activity: aging analysis, dunning, customer follow-up, payment arrangements and escalation of delinquent accounts - Investigate and manage customer billing disputes; coordinate cross-functional resolution with Sales, Deal Desk, Order Management and Revenue Accounting - Develop and maintain AR reporting and KPIs (DSO, aging buckets, unapplied cash, dispute backlog) and deliver regular updates to stakeholders - Lead and participate in UAT for NetSuite and SFDC changes, payment gateway integrations, and billing/process enhancements; author UAT scripts and document defects - Maintain strong internal controls, SOPs, runbooks and documentation to support audits and ensure segregation of duties - Proactively identify process improvements and partner with technical and business teams to reduce manual work, improve accuracy and tighten financial controls - Support knowledge transfer and documentation activities to ensure team continuity and operational readiness Benefits - 100% employer-paid medical insurance - Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off - RSU stock grants - Professional development and training opportunities - Company virtual happy hours, free food, and fun team-building activities - Monthly cell phone stipend - Access to an innovative mental health support platform that offers personalized care and resources in areas such as therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

• Hunting & Outbounding - Account mapping into large enterprise or commercial companies while prospecting and generating meetings with all levels of employees from C-Level to data analysts. • Outbound prospecting into Named accounts: This person should have experience prospecting into Enterprise or Commercial customers, identifying key decision makers, understanding their challenges and securing sales qualified opportunities. • They should be well versed with selling into the Fortune 100. • Experienced in VP- and IC-level pitches. • Demonstrate a deep interest in our Enterprise and Commercial customers' data challenges and pain points while being able to give an intro of what Fivetran does at an enterprise and commercial level with the ultimate goal of setting up valuable engagements with our account executives. • Collaborate cross-functionally with Enterprise or Commercial Account Executives, Marketing and Alliances to drive pipeline generation and exceed revenue goals. • Following predesigned sales strategies (and sometimes developing and implementing their own) to grow the business and hit account acquisition targets (the how). • Master the Fivetran consultative, Command of the Message and Challenger sales process. Using pre-created cadences based on Industry, Persona, Use Case and adding personalization to it. • Creating personalized cadences specific to the account and use case. Following specific plays created for the team (Snowflake Customer, SAP or HVR use cases). • Organize, log activity, and categorize sales lead information into Salesforce.com. • As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.

Title: Manager, Business Development Enterprise Location: Denver, CO United States Hybrid Job Description: From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role We are excited to be growing our Business Development organization and are currently seeking an Enterprise Business Development Manager to join our Denver team. In this role, you will have a high impact position within our sales organization, overseeing the recruitment, performance, and culture of our Enterprise Business Development team in our beautiful Denver office. You will work closely with Sales and Marketing Management to ensure the effective generation of pipelines. Your responsibilities will include managing, developing, and implementing strategic tactics for both inbound and outbound business development. Additionally, you will play a vital role in our marketing and sales leadership team, contributing to the shaping of our BDR program as we expand globally. This position will report to our BDR Director. This is a full-time, hybrid position based out of our Denver, CO office. You will be expected to work from our Denver office 3 days per week. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You'll Use - Salesforce - Outreach - LinkedIn Sales Navigator - Demandbase - Zoominfo - Looker - G Suite What You'll Do - As a manager, you'll lead a frontline Business Development team, ensuring the achievement of activity and targets to generate new demand on a daily, weekly, and monthly basis. - You'll actively promote an environment that fosters the development of best practices, encouraging a team environment of excellence, collaboration, and continuous development. - Collaboration with sales and marketing leadership will be a key aspect of your role, ensuring alignment and continuous improvement of overall strategies. - You will collaborate with our People team to apply best practices in recruiting top talent for your team. - You will provide coaching to our current team members, supporting them in reaching their maximum potential, particularly through call listening/coaching, email inspection, and social selling coaching. - Contribute to our already vibrant, challenging, and results-oriented culture. Skills We're Looking For - 1-2 years managing BDR/SDR teams (ideally in SaaS or B2B technology) with a track record of building and scaling high-performing teams. - 2+ years in outbound sales development with consistent over-achievement. Comfortable navigating complex, multi-stakeholder B2B sales cycles. - You adeptly navigate change and uphold an optimistic perspective within fast-paced, target driven work environments. - Embrace our core value of "Getting Stuck In". You will demonstrate the ability to balance strategic thinking with hands-on tactics for driving team results. - Demonstrated success in implementing effective inbound and outbound sales strategies and tactics. - You are candid and clear in your communication style to all stakeholders at Fivetran; direct reports, leadership and colleagues. - You are proficient with Salesforce and look forward to improving KPIs to drive the performance of the team. - You have had a high aptitude to learn new technologies and a strong desire to become an expert in the automated data integration space. - You have proven experience managing a front-line sales team with the mindset that there is no best, only better when it comes to the success of the BDR team. - Literacy in the evolving methods of applying AI to GTM motions This position qualifies for Fivetran's incentive plan, and it's common for employees in this role to achieve the total on-target earnings. As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process. #LI-HYBRID #LI-DS1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $126,000—$157,500 USD OTE (On Target Earning) $180,003.60—$225,004.50 USD Perks and Benefits - 100% employer-paid medical insurance* - Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off - RSU stock grants* - Professional development and training opportunities - Company virtual happy hours, free food, and fun team-building activities - Monthly cell phone stipend - Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. - May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion, but more importantly, we're proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

• Be the primary relationship owner for a book of existing customers in Japan: retention, renewals, upsells and adoption-driven expansion. • Build trusted executive and technical relationships with customers (in Japanese and English). Run regular business reviews and create expansion roadmaps tied to business outcomes. • Drive customer adoption of Fivetran connectors and platform features through consultative, use-case driven conversations — translate technical capability into measurable business value. • Manage the full contracting lifecycle for your book: planning, strategy, negotiation, amendments and execution (working closely with Legal and Sales Ops). • Provide timely and accurate forecasts for renewals, expansions and amendments; keep Salesforce and forecasting tools up to date. • Partner cross-functionally with Customer Success Managers, Sales Engineers, Product, Marketing and Partners/SIs to deliver excellent outcomes and smooth implementation/migration projects. • Act as the escalation owner when issues arise; resolve problems quickly and transparently while protecting the customer relationship. • Capture and communicate customer feedback, competitive intelligence and product requests to influence product and go-to-market strategy. • Create customer advocates and referenceable success stories for the Japan market. • High customer satisfaction (CSAT / NPS) and strong customer health metrics across your book. • Consistent, predictable renewals and measurable ARR expansion driven by adoption and consumption. • Accurate, timely forecasting and clean CRM hygiene. • Strong, long-term partnerships with customers and local partners/SIs. • As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.

• Be the primary relationship owner for a book of existing customers in Japan: retention, renewals, upsells and adoption-driven expansion. • Build trusted executive and technical relationships with customers (in Japanese and English). Run regular business reviews and create expansion roadmaps tied to business outcomes. • Drive customer adoption of Fivetran connectors and platform features through consultative, use-case driven conversations — translate technical capability into measurable business value. • Manage the full contracting lifecycle for your book: planning, strategy, negotiation, amendments and execution (working closely with Legal and Sales Ops). • Provide timely and accurate forecasts for renewals, expansions and amendments; keep Salesforce and forecasting tools up to date. • Partner cross-functionally with Customer Success Managers, Sales Engineers, Product, Marketing and Partners/SIs to deliver excellent outcomes and smooth implementation/migration projects. • Act as the escalation owner when issues arise; resolve problems quickly and transparently while protecting the customer relationship. • Capture and communicate customer feedback, competitive intelligence and product requests to influence product and go-to-market strategy. • Create customer advocates and referenceable success stories for the Japan market. • High customer satisfaction (CSAT / NPS) and strong customer health metrics across your book. • Consistent, predictable renewals and measurable ARR expansion driven by adoption and consumption. • Accurate, timely forecasting and clean CRM hygiene. • Strong, long-term partnerships with customers and local partners/SIs.

• Support our sales and field sales engineering teams with deep technical knowledge and understanding of Fivetran’s internal security operations, related platform features, and the security domain • Deliver timely and accurate responses to prospect and customer security questionnaires utilizing internal tooling • Work with Legal and AppSec to maintain internal libraries for use in security questionnaires • Lead documentation and internal enablement efforts, helping to scale our specialist knowledge to the entire department • Work closely with Fivetran’s Product and Engineering teams to ensure alignment of our solutions to our customer needs • Engage directly with prospects and customers on security architecture reviews and compliance discussions, with increasing ownership over time • Stay up-to-date on the latest technologies and trends in the security domain

Title: Staff Software Engineer - Fullstack Location: Oakland United States Hybrid Job Description: From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role We're looking for a Staff Software Engineer to join our Reverse ETL product engineering team. Formerly Census, we were acquired in May 2025 to augment Fivetran's warehouse-first data movement product story. Now we're integrating our entire product directly into the Fivetran dashboard, bringing best-in-class data activation to every Fivetran customer. As a staff software engineer in Reverse ETL, you'll be on the front lines of integrating data activation capabilities into the Fivetran product along every dimension - UI, authentication, billing, data model, and more. You'll be a senior member of a distributed, collaborative, agile team of engineers of varying experience levels and diverse backgrounds. This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team Technologies You'll Use - Expertise in at least one interpreted language such as Python, Ruby on Rails, etc. - Hands-on experience with at least one compiled language such as C++, Kotlin, Scala, Go, Java, etc. - Solid understanding of relational databases (experience with data warehousing solutions (e.g., Snowflake) is a bonus) - Proven experience in system integration, including API consumption and development (experience with infrastructure management is a bonus) - Familiarity with leading cloud providers, such as GCP, AWS, or Azure - Experience being on-call What You'll Do - Make contributions to all parts of our tech stack, which comprises Ruby on Rails, Typescript, Vue, and AWS. - Be comfortable "filling in the gaps" in product / design specs. The prospect of being able to prototype to test ideas out before committing to building is exciting to you. - Work closely with our product team, leaders, and customers to help design and develop features that make Fivetran the one-stop shop for data activation. - Mentor early-career engineers, perform thoughtful and constructive code reviews, advise on best practices, provide project-level leadership, operate across teams, departments, and time zones. - Lead major projects, from driving research spikes, to writing and socializing design documents, to planning the implementation and rollout Skills We're Looking For - Can build things end-to-end. Our engineers build, deploy and maintain their code. - Is adept with data, backend systems, APIs, and UI components. - Is customer-focused, with an eye for building delightful product experiences and developer experiences. - Approaches new problems with a scrappy optimism, with a bias towards action. - Thrives in ambiguous environments where you get to work directly with customers and make decisions that build trust and have a huge impact on the business. - Present and available online for synchronous and asynchronous collaboration with a team distributed across North America. - Able to work in-person in our Oakland office 2 days per week. #LI-HYBRID #LI-AM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $196,033—$245,041.50 USD Perks and Benefits - 100% employer-paid medical insurance* - Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off - RSU stock grants* - Professional development and training opportunities - Company virtual happy hours, free food, and fun team-building activities - Monthly cell phone stipend - Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. - May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion, but more importantly, we're proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

• Execute daily billing cycles and ensure timely generation, distribution and correction of invoices in the ERP. • Process standard billing adjustments, credit/debit memos and chargebacks under L4 guidance; maintain accurate billing logs and audit trails. • Apply high volumes of customer payments (electronic, wire, checks) and reconcile payments to invoices and bank statements. • Monitor and resolve unapplied cash, short payments and basic escalation items on a daily basis to maintain AR sub-ledger accuracy. • Support periodic reconciliations and provide documentation for month-end close activities. • Perform outbound collections activities at the L3 level: send dunning notices, follow up on overdue balances and update AR aging notes. • Serve as the first point of contact for standard customer billing/payment queries; resolve routine issues and escalate complex disputes to the L4 Analyst. • Participate in User Acceptance Testing (UAT) for SFDC/NetSuite and related system updates by executing assigned test scripts and logging defects. • Assist in drafting and updating Standard Operating Procedures (SOPs), runbooks and training materials to support operational continuity. • Learn and adopt new system enhancements and workflow improvements to increase processing speed and accuracy. • Communicate daily status and updates to the L4 Analyst and ensure handoffs are documented.