Role Description What you get to do in this role: - Lead of Sales Leaders and direct Sales Executives to drive rapid new business sales growth in the region. - Drive sales strategy for the region in alignment with the plan and in coordination with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region. - Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities. - Recruit, coach and mentor team members to drive excellence. - Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team. - Manage and report accurate forecast and pipeline to the business. - Achievement of annual sales goals on a quarterly and annual basis is required. - Engage and align effectively in C-level meetings in order to properly understand customer business requirements. - Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team. - Manage indirectly our Digital Sales Team, including Sales Development and Inside Sales teams. - Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience. - Demonstrate operational cadence to drive the Commercial team to be the engine for new logo and new business. - Advocate and drive early in careers team, helping develop and progress our talent through our extended Commercial Organisation. - Collaborate with the broader, regional Senior Leadership team to drive culture and sales success – contribute to strategy, planning and business decisions. Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. - Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level. - Strong success in recruiting, coaching and managing an exceptional sales team. - Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals. - Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection. - Experienced in driving sales process and drive effective working relationships with Sales Operations. - Ability to understand the 'bigger picture' and business drivers around IT. - Ability to build long term strategic and senior level relationships. - Ability to adapt and work effectively within a rapidly changing and growing environment. - Demonstrates strong business and financial acumen. - Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement. - Champions and promotes top performers, constantly develops and coaches the team and themselves, and top grades appropriately. - Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem. - Ownership of driving successful pipeline generation activities developed by marketing or the partner community. Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

• Motivar a los prospectos a trabajar contigo y, gracias a tu habilidad en ventas, convertir su interés en resultados reales. • Te comunicarás en Alemán y español con personas que ya dejaron sus datos en nuestra web. • Recopilar la información necesaria de cada cliente e ingresarla correctamente en nuestra base de datos electrónica (CRM). • Generar confianza y credibilidad durante el primer contacto para convertir prospectos en clientes duraderos. • Completar la documentación requerida para cada cliente y enviarla a nuestros socios financieros y aseguradoras. • Hacer seguimiento y mantener una relación activa con los clientes existentes (servicio postventa y atención al cliente).

• Lead and coach a team of Commercial Account Executives against pipeline, forecast, and revenue targets • Run a disciplined operating cadence across 1:1s, deal reviews, pipeline inspections, forecast calls, and performance management • Improve pipeline hygiene and opportunity quality by enforcing clear qualification standards and next-step rigor • Coach reps through discovery, business case development, multithreading, negotiation, and close strategy • Drive forecast accuracy through strong inspection, clear judgment, and consistent accountability • Partner closely with SDR leadership, Revenue Operations, Enablement, Solutions Engineering, Marketing, and Customer teams to improve commercial segment performance • Help new and ramping reps build selling skill, territory plans, and self-sourcing habits • Identify performance gaps quickly and act with urgency through coaching, development plans, and clear expectations • Contribute to hiring, onboarding, and retention of top commercial sales talent • Build a high-performance team culture centered on effort, execution quality, ownership, and winning the right way

• Define and execute the overall strategy for Innovaccer’s Life Sciences business, aligned with company vision, goals, and growth objectives. • Identify growth opportunities across the Life Sciences market, including expansion of existing solutions and development of new products, services, and partnerships. • Lead the creation and execution of business plans that drive revenue growth, market share, and profitability within the Life Sciences vertical. • Build and maintain executive relationships with key Life Sciences stakeholders, including pharmaceutical companies, biotech firms, CROs, and medical device organizations. • Identify and pursue new business opportunities, including strategic partnerships and alliances, to expand Innovaccer’s Life Sciences footprint. • Lead complex negotiations and commercial discussions with strategic clients and partners. • Bring a strong point of view on customer needs, competitive landscape, and regulatory requirements (e.g., FDA, GxP) to inform product strategy and differentiation. • Jointly define product direction and business plans for Life Sciences-focused solutions, ensuring alignment with market demand and compliance requirements. • Partner with Product, Engineering, and Marketing teams to ensure successful launch, adoption, and scaling of Life Sciences solutions. • Own OKRs and financial metrics (CARR, NPV + CARR) for the Life Sciences business. • Oversee GTM planning, resource allocation, and performance management. • Lead, mentor, and develop a high-performing Life Sciences team, fostering a culture of excellence, accountability, and continuous improvement. • Provide regular updates to executive leadership on business performance and progress. • Engage and grow C-level relationships across Life Sciences clients and partners. • Leverage strategic partnerships to drive new client acquisition and expand client value delivery.