BuildOps

Title: Staff Software Engineer Location: San Francisco United States Job Description: At BuildOps, we’re building a groundbreaking software platform purpose-built for today’s commercial contractor. We help our customers run service, project management, scheduling, dispatching, inventory, workflows, and financial operations in one unified system. We’re an AI-native company operating in a fast-paced environment with a high bar for technical excellence, product quality, and customer impact. Our platform is mission-critical for the businesses that rely on it every day, so reliability, scalability, and thoughtful execution matter deeply here. As a Staff Software Engineer, your primary focus will be to architect, build, and optimize our platform across the stack, from scalable frontend applications to high-performance backend services. At this level, you’ll be expected to drive technical excellence across multiple teams, shape engineering direction, and stay hands-on in the code where it matters most. You’ll lead major technical initiatives, influence architecture and best practices, mentor engineers, and partner closely with product, design, data, QA, and engineering leadership to deliver high-quality, scalable, and reliable software. This role is ideal for someone who thrives in ambiguity, brings strong systems thinking, and can translate long-term technical strategy into practical execution. What You’ll Do - Architect, build, and maintain our full-stack platform, including React.js applications and high-performance backend services built with Node.js, GraphQL, and REST API’s - Lead technical decisions across the stack, balancing performance, maintainability, scalability, and developer experience - Design and optimize APIs and service patterns that support both our product experiences and third-party integrations - Improve database design, query performance, and data models to ensure efficient storage and retrieval at scale - Drive observability and operational excellence across services through logging, monitoring, tracing, alerting, and performance analysis - Contribute to and lead engineering-wide initiatives that improve customer experience, system performance, productivity, and knowledge sharing - Evaluate and introduce new technologies, patterns, and tooling that improve engineering efficiency and platform quality - Define and reinforce strong testing practices across the stack in partnership with QA and engineering teams - Mentor engineers through technical design reviews, architecture discussions, pair programming, and knowledge-sharing sessions - Influence multiple engineering groups through technical leadership and cross-functional collaboration, not just direct ownership What We Look For Must-Have Skills - 8+ years of software engineering experience, with strong depth in modern JavaScript/TypeScript environments and experience leading large technical initiatives - Strong experience building and evolving full-stack systems, with meaningful expertise in both frontend and backend architecture - Deep experience with Node.js, GraphQL (Apollo or Relay), and RESTful services in production systems - Strong experience with React.js and scalable frontend architecture, including performance and state management considerations - Proficiency with SQL databases such as PostgreSQL or MySQL, including schema design and query optimization - Experience with event-driven systems, messaging infrastructure, and real-time data processing - Experience with Docker, Kubernetes, and modern cloud infrastructure across AWS, GCP, or similar environments - Strong understanding of CI/CD, automated testing, and scalable deployment practices - Track record of mentoring engineers and raising the technical bar through influence, clarity, and execution - Excellent communication and technical writing skills, with the ability to align engineers and partners across teams Nice To Have Skils - Experience with Python for backend services, tooling, or automation workflows - Experience improving design systems or UI platform foundations in partnership with frontend teams - Experience leading initiatives that span platformization, service architecture, APIs, or financial/accounting systems - Advanced degree in Computer Science, Engineering, or a related field Why BuildOps - You’ll work on software that is core to how real-world businesses operate every day - You’ll have the opportunity to influence the technical direction of a rapidly scaling platform and help shape how we build as an engineering organization - You’ll join a collaborative, high-caliber team that values technical depth, ownership, and continuous improvement - You’ll be based in San Francisco as part of our hub model, with a hybrid schedule for in-office collaboration and focused work from home Compensation - $197,000 - $262,000 base salary range + annual bonus What we offer: - Generous equity grant, become an owner in our company! - A comprehensive benefits package - Flexible PTO and hybrid work schedules - One-time work-from-home allowance - Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days - Company events and team-building activities, both in-person and virtual - Fast-paced, collaborative, and dynamic work environment - Opportunities for growth and career advancement - Chance to work with cutting-edge technology and innovative solutions - The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows. About BuildOps Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry! We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here. This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service. At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀 BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws. BuildOps recruiters will only contact candidates through official channels and will never ask for payment, banking details, or sensitive personal information during the interview process.

• Identify opportunities for expanding product adoption within existing accounts. • Work closely with customers to ensure timely contract renewals. • Nurture and maintain strong relationships with existing clients in your assigned territory or accounts. • Understand clients' needs and usage of Build Ops software. • Develop a deep understanding of Build Ops' products and their applications. • Collaborate with internal teams, including sales, customer support, and product development. • Maintain accurate and up-to-date records of customer interactions, opportunities, and sales activities using CRM tools.

• Partner with Engineering leadership to drive strategic priorities and improve organizational effectiveness • Lead cross-functional initiatives from planning through execution, ensuring clear owners, timelines, risks, and follow-through • Build and maintain operating rhythms for the Engineering organization, including planning cadences, leadership meetings, business reviews, and follow-up actions • Help define and improve core processes across planning, prioritization, communication, and execution • Track progress against key initiatives and surface insights, blockers, and recommendations to leadership • Prepare materials, analysis, and recommendations for leadership discussions, decision-making, and executive updates • Drive alignment across Engineering and cross-functional partners including Product, Design, Customer Experience, IT, and G&A • Improve visibility into organizational health through dashboards, metrics, reporting, and structured updates • Identify gaps, inefficiencies, and coordination challenges, then proactively design and implement solutions • Support special projects related to scaling the Engineering organization, organizational design, headcount planning, vendor management, and operational readiness as needed

• Manage prospects from initial engagement to close, navigating multi-stakeholder enterprise deals with deal sizes of $1M+ ARR. • Build and deepen relationships with large enterprises and investment firms, driving strategic partnerships and revenue growth in the form of renewals. • Clearly articulate and demonstrate BuildOps' value proposition, focusing on ROI and transformative impact for large-scale organizations. • Partner with SDR, Sales Engineering, and other go-to-market teams to craft tailored strategies for high-potential accounts. • Work closely with private equity and investment firms to uncover portfolio-wide opportunities and position BuildOps as a strategic partner. • Stay informed about industry trends and the evolving needs of large commercial contractors, leveraging insights to create compelling narratives for prospects. • Consistently achieve revenue targets while establishing BuildOps as a trusted advisor in the strategic space. • You will be expected to travel 25% of the time to meet with customers.

Manage the vendor lifecycle by overseeing intake, evaluation, negotiation, and contracting. Collaborate with finance and legal teams to ensure compliance and optimize procurement processes while driving cost savings and efficiency.

Title: Senior Product Marketing Manager, Financials & OpsAI Location: San Francisco United States Job Description: The Senior Product Marketing Manager will own go-to-market strategy and narrative for BuildOps Financials and OpsAI—two product areas that are central to our platform becoming the system commercial contractors run on. OpsAI is a major platform identity shift: moving BuildOps from a system of record to a system of action, where intelligence helps teams automate work, surface risk, and drive the next best step in the field and back office. Financials is how customers understand margin, cost, and job performance—turning operational execution into measurable business outcomes. This is not a role focused on shipping assets or coordinating launches. This is the person who defines how the market understands what BuildOps is becoming. You will shape the narrative, guide how new capabilities show up in the market, and ensure our product innovation translates into customer adoption and revenue impact. You will work at the intersection of product strategy, sales enablement, and market storytelling — and you will be comfortable leading conversations with executives, product leaders, and customers alike. Key Responsibilities GTM Strategy & Launch Leadership Own the go-to-market strategy for Financials and OpsAI — defining the problems we solve, the customers we target, and how BuildOps wins in the market. This includes leading launches for major capabilities, aligning product and revenue teams around a clear strategy, and ensuring new releases translate into adoption and pipeline impact. Market & Customer Insight - Build and maintain an insight engine for your portfolio: customer interviews, deal reviews, win/loss, and field feedback loops. - Define ICP, segmentation, and buying roles for Financials and OpsAI; keep these current as the product and market evolve. - Translate insights into clear “so what” recommendations: what to build next, what to message, what to enable, and what to stop claiming. Positioning & Messaging Architecture Define how BuildOps talks about Financials and OpsAI. You’ll develop the narrative that explains how intelligence shows up across the platform — and why that matters for contractors running complex operations. This includes: - Core positioning and messaging frameworks - Persona-level value propositions - Sales narratives and competitive differentiation Your work ensures the story holds up across the website, sales conversations, product launches, and executive presentations. Sales Enablement & Competitive Strategy - Ship sales enablement that changes rep behavior: talk tracks, objection handling, ROI tools, and competitive “reasons to switch”—and measure impact. - Build and maintain a competitive program: battlecards, win/loss analysis, and a regular cadence of competitive updates. - Lead “truth in selling” alignment across Product + Sales: what’s GA vs EA, what’s promised, and what’s not. Market Narrative & Category Leadership You will define how BuildOps explains the market problem we solve—and why our approach wins—in a world where specialty contractors are adopting platforms, not point tools. You’ll turn market signals (buyer needs, competitive moves, AI maturity, and contractor workflows) into a clear point of view that shows up consistently in sales motions, product launches, and external messaging. Commercial Outcomes Ownership You are accountable for more than messaging. You track how your work influences real business outcomes, including: - win rate - pipeline creation - product adoption - expansion revenue You’ll define success metrics for OpsAI’s go-to-market strategy and continuously refine how we position and launch capabilities based on what works. Packaging, Pricing, and Monetization Input - Partner with Product and Finance to shape packaging and packaging-led adoption paths (good-better-best, bundles, and add-ons) and pressure-test pricing assumptions using customer and deal insight. - Develop practical ROI/TCO narratives and tools that support buying decisions. Product Partnership You’ll work closely with product leaders from early roadmap discussions through launch. Your role is to represent the market perspective — helping ensure what we build, how we describe it, and how we introduce it to customers all align. You’ll influence roadmap decisions by bringing customer insight, competitive context, and commercial impact into the conversation. PMM Operating Model As a senior member of the product marketing team, you’ll help raise the standard for how PMM operates at BuildOps. That includes contributing to: - launch frameworks - messaging development processes - competitive intelligence programs - cross-functional operating rhythms You’ll also serve as a thought partner to other PMMs, helping the team operate with greater clarity and consistency. Who You Are Experienced Product Marketer You have 5+ years of product marketing experience in B2B SaaS and have owned go-to-market strategies for complex products or platforms. You’ve led launches that created measurable business impact — whether in pipeline generation, win rates, adoption, or category perception. Strategic Thinker You don’t wait for a strategy to be handed to you. You synthesize market signals, customer insights, and product direction into a clear point of view on how a product should be positioned and brought to market. Strong Product Instinct You understand how products evolve — and how messaging, packaging, and roadmap decisions shape adoption. You’re comfortable working with product teams early in the development process and influencing how capabilities are framed and delivered. Commercially Minded You connect product marketing work to revenue outcomes. You understand how messaging, sales enablement, launches, and positioning influence pipeline and customer expansion. Strong Communicator You are comfortable presenting to product leaders, marketing teams, and executives. You can translate complex product capabilities into stories that resonate with real buyers. Customer Curious You regularly engage with customers and frontline teams to understand what drives real decisions. You bring those insights back into product strategy, messaging, and go-to-market plans. AI-Native, Hands-On You have demonstrated the ability to use AI in your workflow beyond prompting: building repeatable systems, agents, or automations that improve real outcomes (speed, rigor, accuracy). You can discuss what you built, the tools used, and what changed as a result. Industry Experience (Nice to Have) Experience in construction tech, field service management, or vertical SaaS is a strong advantage. Understanding how commercial contractors operate — or having worked in similarly operational industries — will help you ramp quickly. Why This Role, Why Now BuildOps is entering a pivotal phase. We’re expanding our platform with Projects, bringing full project execution into the system contractors already use to run service operations. At the same time, our Financials capabilities are becoming increasingly central to how contractors manage profitability across service and project work. OpsAI introduces intelligence across the platform, helping teams automate reporting, identify risk earlier, and make better decisions across service and project work. This role will initially own go-to-market for OpsAI and Financials together; longer term, we expect to split these into dedicated PMM ownership as each area scales. Compensation: Raleigh Hub - $106,000.00 - $134,000.00 / LA Hub - $111,000.00 - $139,000.00 base salary What we offer: - Generous equity grant, become an owner in our company! - A comprehensive benefits package - Flexible PTO and hybrid work schedules - One-time work-from-home allowance - Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days - Company events and team-building activities, both in-person and virtual - Fast-paced, collaborative, and dynamic work environment - Opportunities for growth and career advancement - Chance to work with cutting-edge technology and innovative solutions - The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows. About BuildOps Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry! We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here. This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service. At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.

• Own the end-to-end success of strategic private equity or holding company accounts—accountable for outcomes across all OpCos, from pre-sale through long-term value realization. • Partner with Account Executives on strategic and PE deals to define scope of work aligned to the BuildOps PS catalog (core implementation, ERP migration, tenant migration, data, training, integrations), set clear implementation expectations, and qualify account readiness for kickoff. • Lead deployment strategy and program planning across the private equity parent and each operating company—defining program phase, governance cadences, risk/issue management, and cross-OpCo dependencies. • Coordinate cross-functional teams including BuildOps Implementation Managers, data/ERP specialists, Customer Success, and Support to deliver against a clear, scoped plan and standard methodology. • Maintain a multi-year account plan spanning adoption and utilization targets by holding company and operating company, identify expansion opportunities (additional modules, integrations, new OpCos), and ongoing PS engagements. • Represent BuildOps in executive settings including steering committees and executive business reviews with PE operating partners, C-suite stakeholders, and OpCo leadership—crafting crisp narratives that connect implementation details to business outcomes. • Champion best practices and reusability across the portfolio—ensuring documentation (runbooks, process maps, RACIs) is captured and reusable across OpCos to scale delivery excellence.

• Directly manage Solutions Engineers supporting the Corporate and Mid-Market segments • Own 1:1s, performance management, and individual development plans for each SE • Build a strong coaching culture with consistent, actionable feedback on discovery quality, demo execution, preparation, and deal strategy • Partner with the Director of SE and Sales leadership on headcount planning, role design, and hiring • Design and facilitate SE deal reviews for Corp and MM: structured agendas, clear ownership, and documented follow-ups • Lead demo reviews and call analysis sessions focused on elevating discovery, storytelling, and customer alignment • Run weekly team ceremonies — standups, office hours, and enablement sessions — that keep SEs informed, aligned, and prepared • Ensure learnings from team ceremonies are captured and incorporated into playbooks and ongoing training • Develop and maintain standardized discovery frameworks and templates tailored to downmarket segments • Codify demo patterns, talk tracks, and best-practice flows for core use cases and product areas • Implement pre-call preparation checklists and define clear expectations for SEs and their AE partners • Define a repeatable onboarding and ramp plan for incoming SEs • Introduce lightweight QA scorecards for discovery, demos, and technical validation — and coach consistently against them • Implement and maintain consistent SE deal scoring across Corporate and Mid-Market opportunities • Use SE scores to identify technical risk or misalignment early and drive corrective action with AEs • Partner with frontline Sales managers so SE input becomes a reliable, visible component of the forecast • Surface recurring product or solution gaps through SE scoring and route findings to Product and Professional Services • Serve as the primary SE counterpart to Corporate and Mid-Market AEs and Sales managers • Clarify and enforce SE rules of engagement for downmarket segments • Protect SE capacity by redirecting mis-routed or low-value requests to appropriate resources • Collaborate with Enablement, RevOps, and Product on initiatives that improve joint SE and Sales execution

We’re hiring a Salesforce Administrator to help scale the operational backbone of the BuildOps GTM motion. Salesforce is the center of our go-to-market motion — and we need someone who can build, optimize, and evolve the platform at high speed while maintaining enterprise-grade quality and control. This role requires deep Salesforce administration expertise and strong Quote-to-Cash (QTC) experience, including hands-on familiarity with Salesforce CPQ and downstream revenue workflows involving RCA, ARM, or similar revenue accounting tools. If you thrive in fast-paced environments, enjoy solving complex GTM process challenges, and consistently deliver fast + thorough outcomes, you’ll excel here. What You’ll DoOptimize and Scale Salesforce - Administer and optimize Salesforce across Sales, Marketing, Customer Success, and Finance - Build and maintain scalable automation using Flows, validation rules, approval processes, and custom objects - Drive clean, scalable architecture that supports rapid growth and evolving business needs - Manage user access, roles, profiles, permission sets, and governance best practices - Lead deployments, release cycles, sandbox strategy, QA, UAT coordination, and change management - Maintain documentation and system standards while moving fast - Ensure data cleanliness and enforce process compliance through smart controls and automation Drive Quote-to-Cash Execution - Own Salesforce CPQ configuration: products, bundles, pricing, discounting, approvals, renewals, amendments, and contracting workflows - Build and optimize end-to-end Quote-to-Cash processes (Opportunity → Quote → Contract → Billing → Revenue) - Partner with Finance to ensure clean revenue processes aligned with revenue recognition requirements - Support integrations and workflows tied to RCA, ARM, and other revenue automation tools - Continuously improve quoting speed, accuracy, and compliance through automation and smarter system design Partner Across the Business - Work closely with Sales leadership, Finance, Deal Desk, Customer Success, and GTM teams - Translate evolving business requirements into system execution quickly and correctly - Train users, improve adoption, and enforce best practices without slowing the business down What We’re Looking ForExperience - 5–7+ years of Salesforce Administrator experience (required) - Proven success supporting high-growth SaaS GTM organizations - Deep expertise in Salesforce CPQ (required) - Strong experience supporting Quote-to-Cash workflows - Experience operating in environments with frequent change, shifting priorities, and aggressive scaling goals Certifications (Required) - Salesforce Certified Administrator - Salesforce Advanced Administrator - Salesforce CPQ Specialist (strongly preferred / ideal) Additional certifications (Platform App Builder, Sales Cloud Consultant, Revenue Cloud Consultant) are a plus. Technical Skillset - Expert-level Salesforce Flow experience (record-triggered, scheduled, screen flows) - Strong understanding of Salesforce data architecture and object modeling - Experience managing integrations and working alongside technical teams (APIs, middleware, ETL tools) Additional Skillset - Extreme Ownership: Takes responsibility for outcomes and drives work to completion without being chased. - Bias for Action: Moves quickly in ambiguous environments while maintaining high quality. - Strong Stakeholder Management: Partners effectively across Sales, Finance, CS, and Marketing and all other partner teams across the organization - Team Player: Works well within a team environment alongside teammates and stakeholders - Clear Communicator: Explains technical concepts in business terms and sets expectations proactively. - Adaptable & Resilient: Thrives in fast-paced, frequently changing environments. - High Standards: Cares deeply about data integrity, process discipline, and system performance. Compensation: $120,000 to $160,000 base salary + performance bonus What we offer: - Generous equity grant, become an owner in our company! - A comprehensive benefits package - Flexible PTO and hybrid work schedules - One-time work-from-home allowance - Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days - Company events and team-building activities, both in-person and virtual - Fast-paced, collaborative, and dynamic work environment - Opportunities for growth and career advancement - Chance to work with cutting-edge technology and innovative solutions - The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows. About BuildOpsJoin BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry! We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here. This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service. At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀 BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.

• Act as the General Contractor (GC) of your implementation projects—owning scope, timeline, communication, and delivery. • Work with the sales team to review sales artifacts and ensure all relevant customer information is transferred to the implementation team. • Schedule and conduct kickoff calls with customers to establish project goals, timelines, and success criteria. • Create and maintain detailed project plans, updating regularly in collaboration with customer stakeholders. • Schedule regular project calls with customers and internal teams to track progress and address issues. • Request and assemble implementation resources (e.g., Implementation Manager, Solutions Architect, Data Analyst, etc.) based on project needs. • Ensure critical milestones are achieved, obtaining customer signoff on key implementation deliverables. • Serve as the primary point of contact for customer leadership teams, private equity sponsors, and external consultants during implementation. • Collaborate closely with BuildOps’ internal teams—including Sales, Solutions, Data, Enablement, and Product—to ensure a cohesive customer experience. • Create and distribute regular internal and external status reports summarizing progress, risks, and next steps. • Build trusted relationships with executive stakeholders, driving accountability and clarity throughout the project lifecycle. • Work with the implementation team to identify risks early and escalate issues internally or externally before they become blockers. • Champion best practices and process improvements to drive efficiency, scalability, and customer satisfaction. • Act as a culture carrier—modeling what it means to be a Builder at BuildOps: resourceful, collaborative, and customer-obsessed.