SweetRush

Role Description The Director of IT and Security serves as a strategic leader in the organization’s technology landscape, responsible for overseeing all aspects of IT strategy, security, and operational management. This role requires a strong focus on aligning technology initiatives with business objectives while ensuring the highest standards of data integrity and security. The ideal candidate will foster innovation within the IT team, manage budgets effectively, and implement best practices for technology governance, security, and compliance. Key Responsibilities - Vision and Strategy - Develop and implement a forward-looking IT and security strategy that aligns with SweetRush’s goals and enhances overall organizational impact. - Collaborate with executive leadership to assess and respond to current and future technology needs and opportunities. - Establish key performance indicators (KPIs) and service level agreements to track IT performance and service delivery. - Team Leadership - Lead, mentor, and inspire the IT and security team, promoting a culture of collaboration, innovation, and continuous improvement. - Conduct regular performance assessments and provide professional development opportunities for team members. - Project Management - Oversee the planning, execution, and delivery of IT projects, ensuring alignment with organizational goals and completion within established timeframes and budgets. - Utilize structured approaches to support the planning and execution of IT initiatives, ensuring process efficiency and effectiveness. - Security Governance - Ensure the security, integrity, and availability of data and IT systems by implementing robust security measures, including access controls, monitoring, and incident response protocols. - Create and customize homegrown tools for security validation and access control, ensuring they are effectively integrated into existing security frameworks. - Develop and maintain disaster recovery and business continuity plans to mitigate the impact of potential IT disruptions and enhance organizational resilience. - Ensure compliance with relevant regulations and industry standards regarding data privacy and information security. - Ensure annual SOC2 recertification, including engaging and managing the third-party vendor, along with managing the internal process. - Technology Infrastructure and Operations - Lead the design and implementation of a scalable and secure technology infrastructure that supports operational needs, including cloud and on-premises solutions. - Manage the IT budget, ensuring cost-effective resources while optimizing technology investments and contract negotiations. - Innovation and Emerging Technologies - Stay informed about emerging technologies and industry trends, proactively identifying opportunities for adoption to enhance operational effectiveness and drive innovation. - Collaborate with other departments to integrate new technologies effectively and leverage data analytics and artificial intelligence to support strategic decision-making. - Stakeholder Engagement - Build strong relationships with internal stakeholders and external partners, ensuring alignment on technology initiatives and fostering a collaborative approach to problem-solving. - Provide timely support to other departments, especially sales and legal, for client-facing opportunities and documents. - Advocate for technology initiatives that enhance organizational capacity and deliver measurable impact. Qualifications - A minimum of 10 years of progressive experience in IT management, with strong expertise in technology operations and security oversight. - Equivalent technical experience and accomplishments will be considered in lieu of formal educational qualifications. - Proven experience leading IT teams and managing cross-functional projects, with a track record of successful technology strategy implementation. - Deep hands-on experience in Linux environments, as well as a strong foundation in security best practices and compliance standards. Skills & Competencies - Strong leadership, communication, and interpersonal skills with a proven ability to build trusting relationships and influence stakeholders. - Exceptional problem-solving and analytical skills, with the ability to think strategically and execute tactically. - High level of emotional intelligence, with a commitment to fostering an inclusive and collaborative work environment. - Passion for technology and innovation, with a proactive approach to staying ahead of trends and challenges in the IT landscape. Call to Action Submit Your Resume! Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you!

Role Description SweetRush has an exciting opportunity for a talented professional to join our Custom Learning team for a short-term engagement as a Subject Matter Expert in the Accounting industry. We are looking for a forward-thinking Accounting Industry Strategy expert to help shape an innovative, commercial B2B learning solution designed for the accounting profession. This solution empowers early-career CPAs through immersive, tech-enabled training. You will be a key collaborative partner in ensuring this product addresses the massive talent readiness and retention challenges facing accounting firms today. - Participate in dynamic virtual CoDesign sessions alongside SweetRush’s Learning Experience Design, Creative, and Engineering teams, and client stakeholders. - Ideate simulated and AI-driven experiences that accounting firms will view as required training for their staff. Qualifications - A seasoned industry veteran within public accounting who understands the operational and talent challenges of managing junior staff. - Ability to represent both tax and audit at the entry- to senior-staff level. - Passionate about the evolution of the profession and enthusiastic about cutting-edge learning tech (AI, simulations). - Comfortable brainstorming in a high-energy, ambiguous, and collaborative environment. - Excellent communication skills with the ability to influence and align with executive-level stakeholders. - CPA preferred but not required. Requirements - Contract Type: Freelance - 1099. - Project Duration: 11 weeks. - Project Capacity: Up to 3 hours per week. - Hourly Range: $125/hour. - Approximate Time Commitment: ~25-30 hours spread across multiple weeks. - Up to seven (7) virtual CoDesign sessions ranging from 2-3 hours. - 30-minute debrief sessions with SweetRush after each CoDesign session. - Participation in developing a Proof of Concept. Benefits - Remote work flexibility. - Opportunity to collaborate with a talented team. - Engagement in innovative projects. Company Description At SweetRush, we believe that when you put people at the center of business, magic happens. As a global leader in learning and development, we blend high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations flourish. - Remote-first, tight-knit community built on a foundation of radical empathy and creative excellence. - Work with incredible partners such as Hilton, Google, Bridgestone, Adidas, and SHRM. - Commitment to spreading good in the world while balancing profit.

Role Description SweetRush has an exciting opportunity for a CPA to join our Custom Learning team for a short-term engagement as a Skills & Performance Subject Matter Expert in the Accounting industry. We are looking for a detail-oriented Accounting Skills & Performance Subject Matter Expert to translate high-level public audit and tax accounting strategies into an actionable, measurable learning blueprint. Working closely with SweetRush’s Learning Experience Design (LXD) team after the virtual CoDesign sessions to map out exactly what early-career CPAs need to know and do across all program learning experiences. Your primary output will be collaborating on the high-level program design document (HLD) to establish performance and knowledge objectives for all learning experiences. - Location: Anywhere in the United States - Remote - Contract Type: Freelance - 1099 - Project Duration: 11 weeks - Project Capacity: Up to 2-3 hours per week - Dates: ASAP - Hourly Range: $125/hour Your Impact and Responsibilities - Competency & Workflow Mapping: - Break down complex audit and tax practice area workflows into granular, practice-based performance objectives (what an entry-level CPA must do) and knowledge objectives (what they must know). - Simulation Blueprinting: - Define the guardrails, decision points, and realistic professional mistakes that will form the basis of the scenarios and virtual simulations. - Program High-Level Design (HLD) Collaboration: - Partner with SweetRush’s LXD team to ensure the design document serves as a blueprint to accelerate junior CPA performance and fast-track their path to the next level of professional competency and responsibility. - Content Guardrails: - Serve as the reality check for content depth, ensuring the scope is realistic, accurate, and directly ties back to desired behavioral changes. Qualifications - A practitioner or technical expert who deeply understands the daily tasks, workflows, and skills in the standard audit practice area. - A practitioner or technical expert who deeply understands the daily tasks, workflows, and skills in the standard tax practice area. - Possesses an analytical mind capable of deconstructing their own expertise into clear, step-by-step performance metrics for an early-career learner. - Analytical, methodical, and energized by turning abstract ideas into structured, execution-ready frameworks. - Familiarity with instructional frameworks (like mapping learning objectives to simulated environments) is a plus. - CPA required. Requirements - Approximate Time Commitment: - ~25-35 hours spread across multiple weeks - Five (5) SME sessions of ~2 hours each - Asynchronous objective mapping work - Participation in developing a Proof of Concept Benefits - SweetRush is an Equal Opportunity Employer. - We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Call to Action Submit Your Resume! Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you! SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush “Join Us” page at https://www.sweetrush.com/join-us/ . You can also find our openings posted on our LinkedIn company page under the “Jobs” tab at https://www.linkedin.com/company/sweetrush/jobs/ . Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to talent acquisition professionals.

Role Description Are you a natural relationship-builder who loves the thrill of the initial connection, but hates cold calling and the pressure of a closing quota? As our Client Solutions Specialist, you’ll be the high-energy face of SweetRush, turning warm inbound inquiries into massive opportunities through strategic research and warm communication. If you thrive on momentum, love digging deep to uncover client pain points, and want to play a critical role in fueling our growth, this is the perfect playground for your business development skills. Location: Costa Rica, Remote Contract Type: W2 SweetRush is a remote organization, and as such, all resources must be technically savvy, have access to a strong internet signal, be comfortable with virtual/instant messaging and conferencing tools, and generally be available during established working hours. Your Impact and Responsibilities - Prospect Management - Monitor and qualify incoming new business prospects to ensure rapid response times. - Serve as the primary, high-touch point of contact for all incoming new business inquiries, ensuring every initial interaction reflects SweetRush’s distinctive culture, commitment to quality, and spirit of genuine partnership. - Draft constructive, professional, and deeply customer-centric email responses designed to make prospects feel heard, valued, and excited to move further down the funnel. - Maintain velocity & nurturing momentum through engagement of "warm" prospects with confident, competent communication regarding baseline pricing and high-level value propositions where necessary. - Ensure Sales Executive has all necessary context and deliverables to advance the conversation, while managing interim communication so the prospect remains engaged and warm during the transition. - Strategic Research - Conduct strategic opportunity research & profiling by analyzing incoming leads. - Independently research a prospect’s organizational structure, business priorities, L&D challenges, and decision-making dynamics to gauge the potential scale and priority of the opportunity. - Synthesize and brief the Sales Team by translating research findings into high-level, actionable summaries for Sales Executives. - Be the expert - Develop working knowledge of SweetRush's capabilities — eLearning development, instructional design, talent solutions, and emerging modalities — so you can advise clients accurately and enthusiastically. - Develop brochure pricing expertise. Act as the internal authority on standard pricing structures, rate sheets, and baseline cost models. - Stay current on L&D industry trends and bring relevant insights to client conversations. - Enablement - Manage & optimize prospecting content. - Partner with Solution Design, Marketing, and Sales Operations to ensure front-of-house assets are strategically aligned, operationally smooth, and perfectly teed up for the sales pipeline. - Own and organize the repository of front-of-house materials, ensuring early-stage collateral, case studies, and capability decks are current, high-quality, and readily accessible. - Proactively identify gaps in early-pipeline content and facilitate projects with Solution Design and Sales Ops to create or update enablement tools. - Coordination - Act as the internal prospect champion. - Translate initial prospect needs, pain points, and cultural fit clearly to internal growth teams. - Coordinate seamlessly across internal stakeholders—including C-Suite leaders, Sales Executives, Account Managers, Talent Solutions, and Marketing. - Keep initial outreach and early pipeline milestones strictly on track. - Facilitate the feedback loop by partnering with Leadership, Solution Architecture, Marketing, and Account Management. Qualifications - 4–6 years of experience in sales operations, sales enablement, business development, or high-touch inbound lead management—ideally within a professional services, consulting, or L&D/HR tech environment. - Experience managing and maintaining early-stage sales collateral, pricing sheets, or enablement tools. - Demonstrated ability to manage multiple client relationships simultaneously without dropping balls. - A detective mindset with genuine curiosity and skill for corporate research. - Exceptional Executive Synthesis with strong written and verbal communication skills. - Radical accountability; you follow up, you follow through, and you don't wait for someone else to move things forward. - Comfort with ambiguity and autonomy. Bonus Skills - Familiarity with the L&D space is a plus; passion for learning and human performance is a must. Call to Action Submit Your Resume! Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you! Please note: We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English.

Role Description We are seeking a highly organized, proactive, and detail-oriented Junior Producer based in Brussels for a short-term project. In this role, you will manage the execution and completion of a specific set of corporate deliverables. The project scope is strictly 3 hours total, encompassing 1 delivery. If you are a sharp, collaborative project manager who can dive in, align a team, and ensure seamless delivery on a tight schedule, this project is for you. Key Responsibilities - Project Management & Delivery - End-to-End Execution: Oversee the project for 1 specific deliverable, ensuring successful completion within the allocated 3 hours. This includes managing timelines, resource alignment, and quality assurance. - Tracking: Ensure the delivery meets their strict targets. - Cross-Functional Collaboration - Team Alignment: Work closely with the facilitator and other internal stakeholders to align on project goals and immediate execution. - Clear Communication: Communicate next steps and individual responsibilities clearly to the project team. - Quality Control: Review final materials before delivery to ensure they meet exact project requirements, incorporate requested revisions, and follow the correct formats. Qualifications - 2–3 years of experience working as a producer on corporate projects. Experience in Production, Communications, Journalism, Public Relations, or Business Administration. - Fluent in English and French. - Detailed with a sharp focus on accuracy, quality, and formatting. - Comfortable in a creative environment; able to dive into a project quickly and reliably meet exact deadlines. - A creative team player who brings a positive attitude and a collaborative spirit to the group. - Experience with Google Enterprise tools (Drive, Docs, Slides), Atlassian Confluence, and Jira is a plus. Requirements - This project has a strict hybrid delivery model based in Brussels. - Total Budgeted Hours: 3 hours total for the entirety of the project. - Deliverables: 4 specific project deliveries. - Location: Japan (1 virtual delivery). - Contract Type: Freelance. - Project Duration: 1 Remote Delivery. - Project Capacity: 3 hours. - Dates: Fri Sep 4, 2026 - Virtual, JST, 09:00 - 11:00. Benefits - SweetRush is a remote organization, and as such, all resources must be technically savvy, have access to a strong internet signal, be comfortable with virtual/instant messaging and conferencing tools, and generally be available during established working hours. Equal Opportunity Employer We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethnic origin; sex (including pregnancy); age; physical, mental, or sensory disability; HIV status; sexual orientation, gender identity, and/or expression; marital, civil union, or domestic partnership status; past or present military service; family medical history or genetic information; family or parental status; or any other status protected by the laws or regulations in the locations where we operate. SweetRush will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages. Call to Action Submit Your Resume! Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you! Please note: We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English. SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush “Join Us” page at https://www.sweetrush.com/join-us/ . You can also find our openings posted on our LinkedIn company page under the “Jobs” tab at https://www.linkedin.com/company/sweetrush/jobs/ . Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to talent acquisition professionals.

Role Description This is a great opportunity for an instructional designer who thrives in technical subject matter. Our client, a company operating in the semiconductor industry, needs someone who can bridge the gap between deep hardware expertise and learner-ready content. You'll collaborate closely with a subject matter expert to develop a growing library of circuit board and electronics modules using Articulate 360, and bring those modules to life with AI avatar video using HeyGen or Synthesia — bringing both design thinking and development skills to every deliverable. Qualifications - Strong LXD fundamentals with a proven ability to independently take raw technical content and shape it into polished, effective modules with minimal direction. - Demonstrated comfort with technical subject matter — familiarity with circuit board theory, electronics, or hardware/PCB concepts is required; you don't need to be an engineer, but schematics and PCB terminology should not slow you down. - Hands-on Articulate 360 development skills — this role requires building, not just designing. - Experience facilitating knowledge transfer with SMEs, including helping them organize and articulate what they know. - Ability to ramp up quickly and operate with a high degree of autonomy. Requirements - Design and develop e-learning modules on circuit board and hardware topics using Articulate 360, working directly from SME-provided content. - Partner closely with a technical Subject Matter Expert to extract, structure, and translate complex hardware concepts into clear, learnable experiences. - Create AI avatar video content using HeyGen or Synthesia to support module delivery and learner engagement. - Own both instructional design and development end-to-end, maintaining a production pace of approximately one module per week. Benefits - Freelance contract type. - Project duration: up to 10 weeks. - Project capacity: 30 hours per week. - Start date: End of June. - Hourly range: negotiable. Company Description At SweetRush, we believe that when you put people at the center of business, magic happens. As a global leader in learning and development, we blend high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations—from iconic global brands to essential nonprofits—flourish. We are a remote-first, tight-knit community built on a foundation of radical empathy and creative excellence.

Role Description The Solution Architect (SA) is a key member of the Client Solutions team, tasked with designing brilliant solutions for our clients’ challenges and converting client inquiries to closed business. SAs partner with the client and internal stakeholders to co-create a learning solution, budget, and project plan that address the client’s goals, challenges, and constraints. Key responsibilities include: - Consulting and Solution Design: - Apply instructional design expertise and SweetRush capabilities to develop solutions for clients' training challenges. - Lead scoping meetings with clients to understand their needs and propose effective solutions. - Lead internal discussions to define solutions with input from the internal team. - Embody and represent SweetRush’s values of partnership, fairness, creativity, and customer service. - Client Connection & Presentations: - Captivate audiences with a dynamic and upbeat presentation style. - Provide real-time recommendations, foster discussions, and build trust. - Tailor presentations to resonate with diverse audiences. - Effectively convey complex concepts with simplicity. - Work Effort/Timeline Estimation/Planning and Documents: - Estimate work effort using SweetRush-developed tools and collaborate with functional experts. - Co-design solutions with instructional design, creative design, and engineering experts. - Write comprehensive proposals aligning with SweetRush’s unique value proposition. - Lead capabilities presentations and craft compelling responses to Requests for Proposals (RFPs). - Consult on resource assignments based on project and client needs. - Project Transition and Onboarding: - Onboard project managers, instructional designers, creative directors, and technical leads. - Attend initial client meetings to ensure a smooth transition from scoping to project kick-off. - Engage SweetRush team leaders in decision-making processes related to pricing and negotiations. - Project Management for Business Development: - Participate in internal business development meetings and maintain CRM accuracy. - Delegate tasks to the solution enablement and solution design teams within the Client Solutions team. - Determine next steps and deadlines, ensuring timely execution by the team. - Account Management for Business Development: - Collaborate with business development professionals and project managers to manage accounts. - Identify and qualify sales opportunities with existing clients, maintaining strong relationships. - Develop strategies for client engagement and pursue re-engagement opportunities. - Meet with key decision-makers and establish networks within existing client organizations. Qualifications - Strong understanding of instructional design and the ability to translate business needs into effective learning solutions. - Expertise in project management and the ability to guide and engage team members effectively. - Comfort in navigating ambiguity and adapting to unique client needs. - Affection for the creative process and the ability to recommend solutions even in uncertain situations. - Professional demeanor in person and on camera (i.e. professional video background and attire), clear and concise communication. - Excellent written and verbal communication skills. - Ability to present capabilities and training solutions effectively in group and virtual settings. - Excellent time management and multitasking skills. - Resourcefulness in handling limitations and flexibility to wear multiple hats. - Joy in developing long-term relationships with both the team and clients. Requirements - Bachelor’s Degree in Instructional Design or related field. - 5-7+ years of experience in the training/learning field with a focus on creating proposals, responding to RFPs, and pitching learning solutions for an eLearning content provider. - 5+ years of experience in a consulting environment and client-facing roles. - Curiosity and willingness to embrace AI and incorporate it into workflows. - Experience or orientation towards business development. - Ability to travel occasionally to visit clients onsite (typically up to 6 trips total per year). Benefits - Remote work flexibility. - Competitive salary of $110,000. - Supportive work environment focused on employee well-being.

Role Description We are looking for a Site Reliability Engineer to play an important role in building, maintaining, and evolving the software, infrastructure, and technologies that drive our products and services. Some of the role’s responsibilities may include and are not limited to: - Participate in the design, implementation, and maintenance of servers while always keeping an eye on security. - Provide installation/configuration, operation, and maintenance of systems’ server-side software and related infrastructure, including monitoring and observability tools such as Amazon CloudWatch, AWS X-Ray, and AWS CloudTrail to ensure system performance and reliability. - Perform daily system monitoring, server resources, systems, and key processes. - Resolve day-to-day operational issues, ensuring effective and timely resolution. This will include desktop support for our users. - Ensure the stability and security of operational systems, as well as maintain the integrity of the data they contain. - Work with cutting-edge tools and systems to provide services. Qualifications - Knowledge of Ubuntu server (Linux servers in general) and Bash scripting. - Knowledge of SSH, Rsync, Bacula is helpful. - Broad understanding of tools and technologies, including specific tools such as Git for source control, Gitlab for continuous integration, Terraform or Ansible for infrastructure automation, Docker, and Kubernetes for container orchestration, and cloud platforms such as AWS and Azure. - Strong Linux system architecture experience. - Should be familiar with providing desktop support including web applications, familiarity with Mac OS, Windows, and Ubuntu; antivirus software; computer hardware; troubleshooting; etc. - Familiarity with server administration duties such as back-up validation, server security patching, parse logs, and calling out suspect IPs. - Experience working with and implementing different security practices and protocols (particularly spotting and mitigating hacking attempts). - Self-directed and dependable. - Problem solver (find the simplest solution to a problem). - User-centric (loves to help users and others) with a passion for living life in a way that leaves a positive mark daily on your coworkers, clients, and community. - Strong communication skills (in both technical and non-technical subjects). - Basic understanding of security concepts is required to secure servers or applications, along with experience in incident response. - A strong understanding of automation testing and the importance of testing. - Strong understanding of networking concepts. - Must be flexible and capable of handling many different tasks. - Strong desire for collaboration and teamwork. Company Description SweetRush has been operating since 2001 and continues to grow. Our IT Department has been run by our amazing IT Director, and now we need a self-motivated person to join this small but critically important team. Our IT team ensures the stability, integrity, and efficiency of our operations and IT infrastructure. SweetRush is an Equal Opportunity Employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Call to Action Submit Your Resume! Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you! Please note: We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English.

Role Description We are seeking a proactive Learning Project Manager to lead the delivery of custom learning solutions. You’ll blend instructional design knowledge with expert project management to ensure our clients receive high-quality, innovative results on time and within budget. - Location: Costa Rica (Remote) - Contract Type: Freelance - Project Duration: Up to 6 months - Project Capacity: From 0 to 20 hours per week - Start Date: July 2026 - Hourly Range: Negotiable Your Impact and Responsibilities - Project Leadership & Execution - Collaborate with Sales to align client needs with PM best practices. - Develop and manage end-to-end project plans (Agile or Waterfall), including Work Breakdown Structure (WBS), resource allocation, and risk mitigation. - Anticipate roadblocks and pivot quickly in complex, ambiguous environments. - Team & Client Partnership - Serve as the primary client contact and consultative guide, translating complex processes into clear decisions. - Facilitate collaborative sessions to foster innovation while managing team priorities and conflicting demands. - Foster strong, empathetic relationships to understand client business strategy and organizational culture. - Financial & Strategic Growth - Own project financial health: track expenses, target utilization, and profit margins with full transparency. - Identify growth opportunities via change orders to enhance project value and learner engagement. - Connect project goals to the client’s broader business landscape and suggest innovative tools or delivery methods. Qualifications - Education: Bachelor's degree (Master's in ID or Business is a plus). - Experience: 5–7 years in PM, specifically within the Learning & Development industry. - Expertise: Deep knowledge of ID principles, adult learning theories, and eLearning standards (SCORM, xAPI, WCAG). - Tech Savvy: Proficient in tools like Jira/Asana and familiar with authoring tools/virtual training platforms. - Business Acumen: Strong financial tracking, negotiation, and data-driven decision-making skills. - Soft Skills: Decisive leadership, conflict resolution, and the ability to influence stakeholders at all levels. Bonus Points - PMP certification and experience with globally distributed teams. Call to Action Submit Your Resume! Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you! Please note: We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English. SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush “Join Us” page at https://www.sweetrush.com/join-us/ . You can also find our openings posted on our LinkedIn company page under the “Jobs” tab at https://www.linkedin.com/company/sweetrush/jobs/ . Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to talent acquisition professionals.

Client Solutions Coordinator Location: India - Remote/Work-From-Home SweetRush has an exciting opportunity for a talented professional to join our Client Solutions team! Who We Are At SweetRush, we believe that when you put people at the center of business, magic happens. As a global leader in learning and development, we blend high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations—from iconic global brands to essential nonprofits—flourish. We are a remote-first, tight-knit community built on a foundation of radical empathy and creative excellence. Our work isn’t just about the awards we win with incredible partners such as Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others; it’s about balancing profit with a genuine desire to spread good in the world. If you are a caring innovator who believes work should be life-centered and impactful, then this is where you come in… About the Opportunity The Client Solutions Coordinator acts as the "Air Traffic Controller" for SweetRush’s proposal ecosystem. This role is responsible for the end-to-end management of the RFP/RFI lifecycle, ensuring that every submission is on-time and of the highest quality. You will be the central hub connecting Sales Executives, Solution Design, Legal, and Operations, preventing bottlenecks and maintaining our "Source of Truth" library. This is a high-impact role designed to eliminate friction in the proposal process and ensure our subject matter experts can focus 100% on winning the work. Location: India, Remote Contract Type: Full-Time Employment Start Date: ASAP SweetRush is a remote organization, and as such, all resources must be technically savvy, have access to a strong internet signal, be comfortable with virtual/instant messaging and conferencing tools, and generally be available during established working hours. Your Impact and Responsibilities: Proposal Management (The "Air Traffic Controller") - Timeline Ownership: Manage the proposal calendar, ensuring no deadline is ever missed, and every stakeholder is aware of their milestones. - Task Assignment: Schedule and manage reviews, assign specific sections to stakeholders, and proactively encourage contributors to ensure timely completion. - Proposal Integrity: Take ownership of integrating company-specific information—including legal, accounting, and policy documentation—into proposals to ensure all administrative requirements are met with precision. - Quality Assurance: Manage the final assembly of RFx documents, ensuring they meet all technical requirements before submission. Perform rigorous final checks on all submissions to ensure 100% hyperlink functionality, consistent formatting, and adherence to client-specific submission guidelines. Procurement & System Management - Portal Management: Serve as the primary administrator for client procurement systems and vendor portals, managing logins, credentialing, and document uploads. - Compliance Oversight: Ensure that all mandatory company data, certifications, and compliance forms are current and accurately reflected within various procurement platforms. Knowledge Management & "Source of Truth" - Library Maintenance: Lead regular "housecleaning" cycles to archive outdated assets and refresh the central library of proposal content. - Boilerplate Ownership: Coordinate with Legal, Accounting, and Operations to keep company policy documentation, financial info, and legal riders current and accessible. - Asset Refresh: Ensure that the most successful answers are captured and re-integrated. Design & Brand Liaison - Creative Coordination: Act as the primary bridge to the Design team, ensuring the SDR and Sales Executives have what they need for successful proposal completion. - Standardization: Ensure all outgoing proposals and presentation decks align with SweetRush’s professional standards. Operational Synergy - Resource Coordination: Support handoff of requests to resourcing partners and coordinators to secure the right talent for every pitch. - Process Integrity: Identify gaps in the proposal process and partner with Operations to implement scalable solutions for the Client Solutions team. What You Bring - Required Skills - College degree preferred - Minimum of 5 years of experience in a business setting - Strong writing skills and ability to communicate the SweetRush brand in a written tone - Highly organized and able to keep track of multiple projects and tasks simultaneously - Expert level with Microsoft Word, Excel, and PowerPoint - Experience using Google Suite: Docs, Sheets, and Slides - Positive and collaborative attitude - Proven ability to work on a highly collaborative team - Warmth and ability to quickly establish trust and rapport with internal team members and client contacts - A strong desire to create order and organization Bonus Skills - Background in sales, Learning & Development, and/or adult education - Experience in submitting written proposals - Copy editing experience - Project Management experience SweetRush Is an Equal Opportunity Employer We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethnic origin; sex (including pregnancy); age; physical, mental, or sensory disability; HIV status; sexual orientation, gender identity, and/or expression; marital, civil union, or domestic partnership status; past or present military service; family medical history or genetic information; family or parental status; or any other status protected by the laws or regulations in the locations where we operate. SweetRush will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Call to Action: Submit Your Resume! Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you! Please note: We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English. SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush “Join Us” page at https://www.sweetrush.com/join-us/. You can also find our openings posted on our LinkedIn company page under the “Jobs” tab at https://www.linkedin.com/company/sweetrush/jobs/. Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to talent acquisition professionals.