• Design, develop and execute key learning and development programs leveraging/demonstrating best practices in learning which may include incorporation of elements like e-learning, classroom training, learning communities, 1:1 sessions, action learning, and/or a blended approach. • Partner with department representatives and subject matter experts to respond to needs for the design and delivery of training resources. • Sit in on department trainings, meetings, and calls to better understand the needs of the assigned department(s). • This may include working as a member of the assigned department(s) team to gain insights on the needs of the role(s) within the department. • Proactively leverage technology, industry best practices, external networking, and alternative learning methods to continuously evolve RxBenefits learning and development activities. • Design and deliver onboarding and employee development initiatives. • Assist with the development and facilitation of ongoing and newly developed training initiatives. • Manage ongoing course development/inclusion in the LMS for assigned department(s). • Ensure linkages of learning programs with other HR and talent processes. • Coordinate and manage assigned corporate initiatives, as needed.

Role Description Buscamos un(a) Experto Funcional con entre 3 y 5 años de experiencia, responsable de liderar al equipo técnico desde el entendimiento del negocio, asegurando la correcta aplicación de lineamientos, estándares tecnológicos y cumplimiento de las fases de implantación de proyectos y plataformas. Este rol será el nexo entre el Product Owner y los equipos de Negocio, Arquitectura, Desarrollo, DevSecOps, SQA, Infraestructura, Cloud y Datos. - Guiar al equipo técnico con base en las necesidades del negocio y los lineamientos definidos. - Coordinar con áreas intervinientes la gestión de impedimentos, riesgos y dependencias técnicas. - Asegurar la aplicación de políticas, estándares y lineamientos tecnológicos en las soluciones. - Contribuir a planes de acción para mitigar riesgos, hallazgos normativos o auditorías internas. - Supervisar el avance de requerimientos y reportar periódicamente el estado de las iniciativas. - Co-responsable con el PO de asegurar disponibilidad y usabilidad de los entornos. - Participar en ceremonias ágiles como dailys, planning, retrospectivas y refinamientos. - Apoyar la coordinación entre negocio y tecnología para facilitar la ejecución de los proyectos. Qualifications - Deseable certificación y experiencia demostrable en el negocio o dominio funcional donde se desempeñe. - Experiencia de 3 a 5 años en coordinación de proyectos, gestión de recursos y acompañamiento funcional. - Conocimiento en planificación, control presupuestario, evaluación y dirección de proyectos de TI. - Experiencia en gestión de proyectos complejos de tecnología. - Conocimiento en gestión de cambios, mejoras tecnológicas e investigación de nuevas tecnologías. - Experiencia en manejo de proveedores y coordinación de equipos de trabajo. - Nivel de inglés intermedio mínimo. Requirements - Liderazgo. - Aprendizaje continuo. - Adaptación al cambio. - Orientación a resultados. - Comunicación efectiva. - Capacidad para proponer y gestionar cambios. - Desarrollo de personas.

• Ensure the consistency, quality, and effectiveness of our training programs and operational standards • Develop and maintain engaging training materials, including manuals, presentations, and digital resources • Collaborate with subject matter experts to update and improve training content and delivery methods • Support Team Leads with staff professional development and course completion tracking • Monitor and evaluate the effectiveness of training programs; recommend improvements based on feedback and performance • Conduct regular assessments of operational practices across teams and individuals • Maintain comprehensive training records in alignment with company policies and legal regulations • Oversee compliance with required training certifications and documentation • Analyze training-related metrics and trends to identify performance gaps and opportunities for improvement • Work with cross-functional stakeholders to identify and address future training needs in line with business growth

• Responsible for planning and conducting basic to intermediate classroom or virtual training courses • Coordinates training programs, to include creating the class calendar, scheduling, reviewing, and updating lesson plans and presentation materials • Ensures all scheduling and setup is completed for the class; prepares and distributes training aids, such as instructional materials, handouts, evaluation forms, and visual aids • Initiates class sign-up sheets and verifies class attendance; issues class attendance certificates • Provides input or feedback for course improvement • Answers trainee questions during the training to enhance the learning experience • Prepares summary assessments for management identifying learning trends • Monitors and reviews work undertaken by project team in order to ensure appropriate use of materials, tools, equipment, or resources and adherence to schedules • Conducts due diligence on HR processes in order to determine the risk profile in compliance with relevant regulations • Independently collates and analyzes data using per-determined tools, methods, and formats to provide managers and HRBPs with the information required to plan and execute policies and processes • Supports the execution of segment/ function/ BD people strategies by providing operational HR management to ensure the achievement of business goals • Performs other duties as required