Semios

• Define and execute platform product strategy aligned with company goals, market opportunities, and revenue targets. • Own and evolve the roadmap across key product areas including grower workflows, data capabilities, and platform services. • Identify opportunities to expand platform capabilities through analytics, integrations, APIs, and data-driven features. • Conduct customer discovery with growers, agronomists, and agricultural partners to deeply understand operational workflows and unmet needs. • Analyze customer feedback, usage data, and market trends to identify opportunities for product improvement and innovation. • Translate complex agricultural workflows and data insights into intuitive digital experiences. • Lead product development from discovery through delivery. • Write clear product requirements, user stories, and success metrics. • Partner closely with engineering, design, and data teams to deliver high-quality product releases. • Prioritize product initiatives based on customer impact, strategic value, and technical feasibility. • Drive development of scalable platform capabilities including data ingestion, analytics, APIs, and integrations. • Partner with engineering and data science teams to ensure data reliability, performance, and scalability. • Define and track product KPIs and usage metrics to guide continuous improvement. • In partnership with GTM leader, identify and curate technology ecosystem partners for hardware resale or data ingestion/integration that enhance growers’ in-season decision-making. • Work closely with Sales, Marketing, Customer Success, and Engineering to ensure product initiatives support go-to-market strategy and revenue growth. • Contribute to pricing, packaging, and commercialization of advanced product capabilities. • Communicate product strategy, roadmap, and performance insights to stakeholders.

• Execute the established channel sales and partnership strategy to support revenue growth, market penetration, and partner-led expansion. • Identify, evaluate, and pursue new channel, reseller, integrator, and strategic partnership opportunities aligned with Semios’ commercial priorities. • Manage and strengthen relationships with new and existing channel partners, including ag retail partners, integrators, and other strategic market participants. • Manage the channel sales pipeline from prospecting and qualification through proposal development, commercial negotiation, and contract finalization support. • Lead commercial discussions and negotiate partnership terms in partnership with Sales Leadership, Finance, and Legal. • Develop partner-specific business plans, opportunity assessments, and activation plans to support channel growth. • Partner with Sales to identify new business, expansion, and upsell opportunities supported by channel relationships. • Track partner engagement, pipeline activity, revenue contribution, and other key performance metrics. • Share market, partner, and customer insights with Sales, Product, Marketing, Operations, and leadership to support commercial execution. • Represent Semios professionally with partners, customers, and industry contacts.

• Migrate customer’s data through the onboarding lifecycle and thereafter • Maintain expertise on Agworld product features • Serve as a detail-oriented expert while migrating customer data to the Agworld platform • Collaborate with the Customer Success Team to resolve complex customer needs or feature requests • Respond to customer inquiries via email and chat in a timely and professional manner • Diagnose and troubleshoot technical issues related to the Agworld platform • Escalate complex technical issues to the Customer Success team with detailed notes and logs • Maintain product expertise across core and advanced features • Guide customers through product features and best practices • Maintain accurate records of customer interactions in the ticketing system • Identify recurring issues and suggest process or product improvements with internal teams • Meet or exceed customer satisfaction goals

• Design an overall quality and testing strategy for Semios Group, including processes, implementation of standards, and a workforce plan to support priorities. • Collaborate with senior leaders, product management, project management, and other team leads to shape and implement the testing strategy. • Participate in System Testing Architecture design and implementation. • Partner with stakeholders to define and measure testing-based KPIs for Engineering. • Advise and collaborate with developers in Engineering on how to best leverage and incorporate testing into their workflows. • Create and manage a diverse testing team (local/remote and internal/3rd party) by: • Participating in recruitment activities. • Overseeing 3rd party test providers. • Mentoring team members in problem-solving approaches, tools, and best practices. • Providing regular performance feedback to enable employee development and goal achievement. • Ensure a high level of operational excellence for Semios Group products through testing, including: • Web and mobile applications. • Firmware that runs on IoT Devices. • Data infrastructure supporting Data Analytics, Research, and data-driven Agriculture products.

• Execute end-to-end payroll processing for all US employees and support global payroll as required, ensuring accuracy, timeliness, and the maintenance of an accurate and reconciled payroll register, in full compliance with federal, state, and local regulations. • Provide cross-training and serve as backup for payroll processing in other regions (e.g., Canada, Australia) to ensure continuity of global payroll operations. • Review, validate, and reconcile timekeeping data for hourly and salaried employees, proactively resolving discrepancies prior to payroll runs. • Administer payroll taxes, payroll deposits, benefits deductions, and third-party remittances, ensuring timely submission, accurate reporting, and immediate resolution of any variances. • Prepare and enter payroll and benefit-related journal entries; perform monthly, quarterly, and year-end payroll account reconciliations, ensuring alignment between the payroll system and the general ledger. • Lead year-end payroll activities, including W-2 preparation, taxable benefit reporting, multi-state reconciliations, and coordination with Finance, People and Culture, and external providers to ensure regulatory deadlines are met. • Maintain and ensure compliance with regulatory requirements, including payroll tax registrations and rate changes, garnishments, leaves, benefit eligibility rules, and other statutory obligations. • Deliver value added support to internal and external stakeholders, including responding to payroll and benefit related inquiries, preparing scheduled and ad-hoc payroll, headcount, and compliance reports. • Maintain and strengthen internal controls by documenting processes recommending improvements and participating in the implementation and testing of payroll systems and improvements to the HRIS as needed. • Support audits, ensuring payroll documentation, controls, and reconciliations are accurate, complete, and audit-ready at all times. • Uphold strict confidentiality and data security standards, ensuring sensitive employee and company information is handled in compliance with policy and regulatory requirements.

• The Customer Success Representative supports growers, agronomists, and farm operations using the Agworld platform by providing responsive support, onboarding, and proactive engagement to drive product adoption and renewal. • The role ensures customers receive timely assistance, understand how to use the platform effectively, and achieve value from Agworld’s solutions. • This position plays a key role in maintaining strong customer relationships and supporting retention across the region. • Prioritise customer renewals and overdue renewals. • Re-engage at-risk customers prior to renewal through various communication mediums. • Maintain regular customer contact to ensure continued satisfaction and platform adoption. • Onboard new clients and provide training to ensure the successful implementation and achievement of customer objectives. • Deliver exceptional customer service via phone, in-app chat, and email. • Plan and prioritise day-to-day activities toward achieving agreed business objectives, including effective time and productivity management. • Maintain and develop relationships with existing and new customers to optimise service quality, business growth, and customer satisfaction. • Utilise globally aligned systems and processes to ensure efficiency and consistency in customer service delivery. • Attend and present at customer success team meetings and meetings with other departments necessary to perform duties and aid business development. • Visit customers for training and support, and present grower/agronomist workshops. • Ensure your training is maintained and continue to develop relevant knowledge, techniques and skills. • Adhere to health and safety policy, and other requirements relating to the wellbeing and care of people and equipment. • Ensure all day-to-day activities are recorded, managed and completed effectively to ensure a high level of productivity. • First-line inbound support, providing excellent customer service and care: phone, in-app chat, and email. • Support new client onboarding by assisting with technical setup, such as importing data, configuring accounts, and connecting clients. • Provide ad-hoc training as part of the inbound support.

• Prioritise customer renewals and overdue renewals. • Re-engage at-risk customers prior to renewal through various communication mediums. • Maintain regular customer contact to ensure continued satisfaction and platform adoption. • Onboard new clients and provide training to ensure the successful implementation and achievement of customer objectives. • Deliver exceptional customer service via phone, in-app chat, and email. • Plan and prioritise day-to-day activities toward achieving agreed business objectives, including effective time and productivity management. • Maintain and develop relationships with existing and new customers to optimise service quality, business growth, and customer satisfaction. • Utilise globally aligned systems and processes to ensure efficiency and consistency in customer service delivery. • Attend and present at customer success team meetings and meetings with other departments necessary to perform duties and aid business development. • Visit customers for training and support, and present grower/agronomist workshops • Ensure your training is maintained and continue to develop relevant knowledge, techniques and skills. • Adhere to health and safety policy, and other requirements relating to the wellbeing and care of people and equipment. • Ensure all day-to-day activities are recorded, managed and completed effectively to ensure a high level of productivity. • First-line inbound support, providing excellent customer service and care: phone, in-app chat, and email. • Support new client onboarding by assisting with technical setup, such as importing data, configuring accounts, and connecting clients. • Provide ad-hoc training as part of the inbound support.

Who we are: Founded in 2010, Semios Group is a leading agricultural technology company helping growers, agronomists, and ag retailers manage over 200 million acres across five countries. Semios pioneered variable-rate pheromone-based mating disruption in orchards and has since expanded into a comprehensive portfolio covering crop protection, water management, frost control, automation, and a leading farm management information system. The Semios Group includes trusted brands such as Semios, Agworld, Altrac, and Greenbook. We continue to drive the next generation of digital agriculture, supporting growers, agronomists and ag retailers in improving sustainability and profitability. Our innovative work has been recognized with several industry awards, including: - AgTech Breakthrough – Smart Irrigation Company & Pest Management Solution of the Year - Thrive Top 50 - Google for Startups Accelerator Cohort - Global Cleantech Top 100 We know our journey is only achievable by having a great team who shares ideas, tries new things, and learns as we go. Who you are: You’re driven by purpose and motivated by work that matters. You’re looking for more than a role, you want to be part of a growing, forward-thinking company solving real-world challenges to improve how farming works, today and for the future.  You’re a collaborative leader who partners effectively with Go-To-Market (GTM) teams to elevate how organizations sell. You excel at defining standards, driving alignment, and instilling a shared sales philosophy that enables teams to perform at their best. What you will do: The Director, Sales Excellence is responsible for designing and scaling a high-performance sales organization across the Semios Group. In partnership with GTM Leaders, this role establishes the standards, programs, and operating frameworks that define how the company sells — including sales processes, reporting, tools, training programs, incentive structures, and performance management practices. Working closely with GTM leadership across business lines, this role ensures sales teams operate with consistent practices, strong operational support, and a shared philosophy for effective selling that drives predictable revenue growth.  Responsibilities - Collaborate to develop and implement a consistent sales operating framework across Semios Group business lines, incorporating standard SaaS performance metrics, to support effective pipeline management, forecasting, and revenue performance. - Standardize and implement the core sales process, methodology, language, and operating rhythms used across the sales organization, including opportunity management, pipeline reviews, and forecasting cadences. - Design and lead sales excellence programs including onboarding frameworks, playbooks, and best-practice programs that strengthen selling capabilities across teams. - Partner with people and culture to design and deliver sales training programs. - Collaborate to design and implement sales incentive and compensation programs that drive growth in alignment with company objectives. - Develop CRM standards and data governance practices to ensure high-quality data, strong adoption, and consistent use of systems across sales teams. - Build and maintain reporting frameworks and dashboards that provide leadership with visibility into pipeline health, revenue performance, and key commercial metrics. - Partner with sales leadership to improve forecasting discipline and strengthen pipeline management practices across the organization. - Support annual planning processes, including territory design, segmentation models, quota alignment, and capacity planning. - Define and oversee pipeline development frameworks, including lead qualification standards, handoff processes, and pipeline generation practices to ensure efficient movement from lead generation to sales opportunity. - Identify and implement opportunities to improve sales workflows through process improvements, automation, and improved use of sales systems. - Partner with cross-functional teams, including Marketing, Customer Success, Product, and Finance, to ensure alignment across the customer lifecycle from lead generation through renewal and expansion.

Who we are: Founded in 2010, Semios Group is a leading agricultural technology company helping growers, agronomists, and ag retailers manage over 200 million acres across five countries. Semios pioneered variable-rate pheromone-based mating disruption in orchards and has since expanded into a comprehensive portfolio covering crop protection, water management, frost control, automation, and a leading farm management information system. The Semios Group includes trusted brands such as Semios, Agworld, Altrac, and Greenbook. We continue to drive the next generation of digital agriculture, supporting growers, agronomists and ag retailers in improving sustainability and profitability. Our innovative work has been recognized with several industry awards, including: - AgTech Breakthrough – Smart Irrigation Company & Pest Management Solution of the Year - Thrive Top 50 - Google for Startups Accelerator Cohort - Global Cleantech Top 100 We know our journey is only achievable by having a great team who shares ideas, tries new things, and learns as we go. Who you are: You’re driven by purpose and motivated by work that matters. You’re looking for more than a role, you want to be part of a growing, forward-thinking company solving real-world challenges to improve how farming works, today and for the future.  You’re a collaborative leader who partners effectively with Go-To-Market (GTM) teams to elevate how organizations sell. You excel at defining standards, driving alignment, and instilling a shared sales philosophy that enables teams to perform at their best. What you will do: The Director, Sales Excellence is responsible for designing and scaling a high-performance sales organization across the Semios Group. In partnership with GTM Leaders, this role establishes the standards, programs, and operating frameworks that define how the company sells — including sales processes, reporting, tools, training programs, incentive structures, and performance management practices. Working closely with GTM leadership across business lines, this role ensures sales teams operate with consistent practices, strong operational support, and a shared philosophy for effective selling that drives predictable revenue growth.  Responsibilities - Collaborate to develop and implement a consistent sales operating framework across Semios Group business lines, incorporating standard SaaS performance metrics, to support effective pipeline management, forecasting, and revenue performance. - Standardize and implement the core sales process, methodology, language, and operating rhythms used across the sales organization, including opportunity management, pipeline reviews, and forecasting cadences. - Design and lead sales excellence programs including onboarding frameworks, playbooks, and best-practice programs that strengthen selling capabilities across teams. - Partner with people and culture to design and deliver sales training programs. - Collaborate to design and implement sales incentive and compensation programs that drive growth in alignment with company objectives. - Develop CRM standards and data governance practices to ensure high-quality data, strong adoption, and consistent use of systems across sales teams. - Build and maintain reporting frameworks and dashboards that provide leadership with visibility into pipeline health, revenue performance, and key commercial metrics. - Partner with sales leadership to improve forecasting discipline and strengthen pipeline management practices across the organization. - Support annual planning processes, including territory design, segmentation models, quota alignment, and capacity planning. - Define and oversee pipeline development frameworks, including lead qualification standards, handoff processes, and pipeline generation practices to ensure efficient movement from lead generation to sales opportunity. - Identify and implement opportunities to improve sales workflows through process improvements, automation, and improved use of sales systems. - Partner with cross-functional teams, including Marketing, Customer Success, Product, and Finance, to ensure alignment across the customer lifecycle from lead generation through renewal and expansion.

• Collaborate to develop and implement a consistent sales operating framework across Semios Group business lines, incorporating standard SaaS performance metrics, to support effective pipeline management, forecasting, and revenue performance. • Standardize and implement the core sales process, methodology, language, and operating rhythms used across the sales organization, including opportunity management, pipeline reviews, and forecasting cadences. • Design and lead sales excellence programs including onboarding frameworks, playbooks, and best-practice programs that strengthen selling capabilities across teams. • Partner with people and culture to design and deliver sales training programs. • Collaborate to design and implement sales incentive and compensation programs that drive growth in alignment with company objectives. • Develop CRM standards and data governance practices to ensure high-quality data, strong adoption, and consistent use of systems across sales teams. • Build and maintain reporting frameworks and dashboards that provide leadership with visibility into pipeline health, revenue performance, and key commercial metrics. • Partner with sales leadership to improve forecasting discipline and strengthen pipeline management practices across the organization. • Support annual planning processes, including territory design, segmentation models, quota alignment, and capacity planning. • Define and oversee pipeline development frameworks, including lead qualification standards, handoff processes, and pipeline generation practices to ensure efficient movement from lead generation to sales opportunity. • Identify and implement opportunities to improve sales workflows through process improvements, automation, and improved use of sales systems. • Partner with cross-functional teams, including Marketing, Customer Success, Product, and Finance, to ensure alignment across the customer lifecycle from lead generation through renewal and expansion.