• Conduct quality assurance reviews of ABA sessions to ensure accuracy, compliance, and adherence to company standards • Monitor session data and documentation within CentralReach (or similar CRM systems) • Identify gaps, inconsistencies, or errors in session reporting and provide actionable feedback • Train and onboard therapists on CentralReach, including session uploads, data entry, and best practices • Act as a point of support for therapists requiring assistance with system usage or QA-related queries • Develop and maintain QA guidelines, training materials, and process documentation • Collaborate with clinical and operations teams to improve workflows and data accuracy • Track QA performance metrics and provide regular reporting to leadership • Continuously identify opportunities to improve processes, efficiency, and training methods

• Diseñar, mantener y escalar frameworks robustos utilizando Playwright para flujos E2E y APIs, asegurando scripts mantenibles, estables y de alto valor. • Automatizar pruebas de APIs, microservicios y flujos E2E utilizando Playwright con TypeScript y buenas prácticas de arquitectura de pruebas. • Apoyar la estrategia de pruebas de carga, estrés y performance con K6, analizando cuellos de botella y validando que la plataforma soporte picos transaccionales críticos. • Colaborar estrechamente con Producto e Ingeniería para desglosar historias de usuario, identificar casos de borde y diseñar escenarios de prueba alineados al riesgo real del negocio. • Integrar herramientas de IA, LLMs y copilots en el ciclo de vida de QA para optimizar generación de código, creación de datos sintéticos, priorización de regresiones y análisis de resultados. • Integrar la automatización en pipelines CI/CD, asegurando ejecución estable, reportes claros y coordinación efectiva con DevOps. • Elevar el estándar de calidad mediante revisiones de código, optimización de pipelines, definición de métricas de calidad y aplicación de buenas prácticas de desarrollo. • Validar datos, resultados y consistencia de procesos mediante SQL en PostgreSQL, MySQL y herramientas como DBeaver. • Analizar resultados de pruebas, identificar oportunidades de mejora y proponer optimización continua del framework de automatización. • Complementar la automatización con pruebas funcionales o manuales cuando el contexto, criticidad o madurez del flujo lo requiera. • Reportar bugs, sugerencias y mejoras con trazabilidad, criterios claros de severidad/prioridad y enfoque en impacto de negocio. • Participar activamente en ceremonias ágiles y aportar a la definición de DoD y DoR desde la perspectiva de QA Automation en requerimientos críticos.

Role Description We are seeking a proactive and detail-oriented QA Supervisor / Operations professional to oversee quality assurance processes for ABA sessions while supporting therapist training and system adoption. This role plays a key part in ensuring service quality, compliance, and consistency across therapy delivery. The ideal candidate is tech-savvy, personable, and confident in building strong working relationships with therapists, while maintaining high standards of quality and operational efficiency. Key Responsibilities - Conduct quality assurance reviews of ABA sessions to ensure accuracy, compliance, and adherence to company standards - Monitor session data and documentation within CentralReach (or similar CRM systems) - Identify gaps, inconsistencies, or errors in session reporting and provide actionable feedback - Train and onboard therapists on CentralReach, including session uploads, data entry, and best practices - Act as a point of support for therapists requiring assistance with system usage or QA-related queries - Develop and maintain QA guidelines, training materials, and process documentation - Collaborate with clinical and operations teams to improve workflows and data accuracy - Track QA performance metrics and provide regular reporting to leadership - Continuously identify opportunities to improve processes, efficiency, and training methods Qualifications - Experience in ABA (Applied Behavior Analysis) environments - Hands-on experience with CentralReach or similar CRM/practice management systems - Strong understanding of ABA session documentation and compliance standards - Excellent attention to detail and ability to spot errors or inconsistencies - Strong training and coaching ability, with confidence in guiding therapists - Tech-savvy with the ability to quickly learn and teach systems - Excellent communication and interpersonal skills - Highly organized with the ability to manage multiple therapists and tasks simultaneously - Ability to work independently and take initiative - Comfortable working U.S. hours Requirements - Remote work from home Company Description Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

• Test Strategy & Planning: Design and maintain test plans, test cases, and checklists for web and mobile features, prioritising risk-based coverage and regulatory requirements. • Manual Testing Execution: Execute exploratory, functional, regression, and acceptance testing across different environments and devices. • Cross-functional Collaboration: Work with Product Managers, Developers, and Support to define acceptance criteria, participate in grooming sessions, and provide early quality feedback during discovery. • Documentation & Reporting: Maintain test documentation, produce actionable bug reports, and communicate quality metrics and release risk to stakeholders. • Continuous Improvement: Contribute to improving QA processes, introduce practical checklists, and collaborate with engineers to increase testability and automation coverage over time.