SeatGeek

• Work with the SeatGeek design team and product managers to bring ideas to life to delight fans • Bring a passion for product to mentor and grow web engineers across the organization • Contribute to increasing the maturity of our front end tech strategy and stack

• Manage a team of Backend, Frontend and applied AI and automation engineers • Own the technical vision for SeatGeek’s core support tools (both custom + Saas) and integrations • Rapidly build and iterate tools to boost fan experience, and maintain a high standard of operational excellence across the platform • Perform code and architecture reviews, and provide technical and design feedback to the team • Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports • Work with your Technical and Product counterparts to form a compelling vision and direction for the team that aligns with organizational and business goals • Select new and work with existing technology vendors when necessary. You constantly make build or buy decisions together with your team • At times, roll up your sleeves to deliver features and iterate across the platform • Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization • Play an active role in our recruiting process, helping us grow our engineering team in any way you can

• Own end-to-end strategy, execution, and analysis for sports CRM campaigns across Email, Push, and SMS • Partner cross-functionally with Creative, Product, Marketing, and Analytics to develop, optimize, and scale lifecycle and retention programs using automation, segmentation, and personalization • Design and execute A/B tests across channels, analyze results, and share actionable insights and learnings with the broader marketing team • Manage and maintain the CRM calendar, prioritizing and triaging incoming campaign requests • Monitor industry trends and competitors to inform strategy and identify new opportunities

Role Description As an associate on the CRM marketing team, you’ll play an instrumental role in how SeatGeek communicates with its customers and clients. You’ll be experimenting with email, push, and SMS marketing programs of every flavor – lifecycle, triggered, periodic, ad-hoc, etc. You’ll help project-manage and deploy our retention messaging strategy at every stage, including template design and markup, QA, segmentation and campaign configuration, as well as follow-up reporting and optimization. Whether one of our fans is a soccer fanatic or a theater enthusiast, you’ll help make sure we leverage everything at our disposal to get each fan the best possible message and guide them to an amazing live event experience. - Own end-to-end strategy, execution, and analysis for sports CRM campaigns across Email, Push, and SMS - Partner cross-functionally with Creative, Product, Marketing, and Analytics to develop, optimize, and scale lifecycle and retention programs using automation, segmentation, and personalization - Design and execute A/B tests across channels, analyze results, and share actionable insights and learnings with the broader marketing team - Manage and maintain the CRM calendar, prioritizing and triaging incoming campaign requests - Monitor industry trends and competitors to inform strategy and identify new opportunities Qualifications - 3+ years of experience in CRM, Email, Lifecycle, or Retention Marketing - High proficiency and hands-on experience with CRM platforms (e.g., Iterable, Braze, Simon Data) and multi-channel campaign execution (Email, Push, SMS) - Exceptional attention to detail that can catch even the most minor mistake - Experience with A/B testing and analyzing results to inform campaign decisions - Proactive self-starter with ownership mentality, that is always ideating more ways to be operationally efficient and scale marketing programs - Clear, effective communicator with strong cross-functional collaboration skills - Strong project management and organizational skills Benefits - Discretionary annual bonus - Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely - A WFH stipend to support your home office setup - Unlimited PTO - Up to 16 weeks of fully-paid family leave - 401(k) matching - Student loan matching program - Health, vision, dental, and life insurance - Up to $25k towards family building, reproductive health services and Gender-affirming care - $500 per year for wellness expenses - Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical - $120 per month to spend on tickets to live events - Annual subscription to Spotify, Apple Music, or Amazon music

Title: Head of Public Relations and Communications Location: New York United States Job Description: SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry. As Head of PR & Communications, reporting to the EVP of Marketing & Comms, you will manage the Comms team and serve as the champion of a consistent narrative across SeatGeek. You'll become a trusted partner across all areas of our business by helping harness our momentum, and accelerate SeatGeek from a growth stage company to an industry changing household name. You will own all major communications workstreams, including consumer & industry press and corporate & internal comms, using both our in-house Comms team and external partners to drive success. What you'll do - Own Comms: Responsible for all aspects of PR & Communications, including consumer, industry, policy, investor and internal - Define our narrative: Own and evolve a cohesive narrative framework, embedding it across SeatGeek and amplifying it externally to shape industry perception - Grow fan differentiation: Partner closely with brand, creative & product marketing to drive differentiation with fans in who we are, what we deliver and why we should be their favorite - Elevate brand relevance: Position SeatGeek and our executives as leading industry thought leaders in the live events and technology space - Scale with impact: Balance human authenticity with AI-enabled efficiency to cover a wide remit of external and internal comms. Responsible for balancing the size of the in-house team, external agencies and/or operating tools - Be an exec partner: You'll work across our executive team to make Comms a multiplier across all facets of our business. You will be a trusted stakeholder with a seat at the table for strategic, high-impact moments - Empower, coach & operate: You'll lead our Comms team, helping both comms generalists and senior internal comms team members grow & succeed. You'll set up ways of operating, KPIs, tools and structure that make the team high impact What you have - Comms Expert: 14+ years growing within various roles of PR & Comms, ideally with specific experience on corporate comms, policy comms or investor relations - Team Leader: You've managed and mentored an internal team of comms professionals of varying seniority, and when necessary you've supplemented your team with external agencies or consultants - Proven Breadth: Track record of driving results for growth companies with corporate, business (b2b) and consumer audiences. Experience with IPO, investors and board facing communications is strongly preferred - Proven Depth: Experience working in unique industries with complex business models, major competition, or interesting regulatory environments - Narrative Magician: You can quickly understand a situation, tease out relevant information, and build a narrative that raises the floor and grows the ceiling. - Connection Maker: Success in highly collaborative, cross-functional environments. Experience building strong working relationships with executive leaders, product teams, sales leaders, reporters and others - Proactive > Prescriptive: Proactive self-starter with ownership mentality. Solutions over problems, and north-star over specific roadmap - You are goal-oriented, cool under pressure, and bend towards continuous improvement Perks - Equity stake - Discretionary annual bonus - Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely - A WFH stipend to support your home office setup - Unlimited PTO - Eligible for the SG discretionary annual bonus based on individual and company performance - Up to 16 weeks of fully-paid family leave - 401(k) matching - Student loan matching program - Health, vision, dental, and life insurance - Up to $25k towards family building, reproductive health services and Gender-affirming care - $500 per year for wellness expenses - Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical - $120 per month to spend on tickets to live events - Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $190,000 - $275,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here.

Title: Senior Software Engineer, Payments Location: New York United States Job Description: SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry. SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we're missing is you. We're looking for Software Engineers with prior payments experience to join our enterprise payments team, where we're building innovative solutions for Rightsholders for their payments infrastructure across online and physical payments. What you'll do - Run a modern, containerized service-oriented architecture using industry-leading software development practices - Ship code to production many times a day - Solve complex performance problems, empower a data-driven business and scale our software to support our booming business - Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand - Evaluate new technologies and improve our software stack to keep our technological edge - Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek's technical and product standards; no token limits - Work across teams and discipline boundaries to develop the best product in our industry - Own large areas of the payments stack, from design through operation, including reliability, cost, and performance outcomes - Iterate and develop against our native payment processing solution, including growing usage across our US and EMEA client base - Collaborate closely with Finance, Risk, and Product to define and deliver payment strategies What you have - Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how - Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved - Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard - A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick - Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others - Experience owning end-to-end payment systems and integrations with external processors (e.g., Stripe, Adyen), including designing resilient, idempotent workflows and handling real-world failure modes. - Experience operating payment systems in production, including monitoring, incident response, and performance optimization (e.g., authorization rates, cost efficiency). - Experience working cross-functionally with Product, Finance, and Risk to deliver payment solutions aligned with business goals. - Experience leading projects or mentoring engineers, with interest in growing into a broader technical or people leadership role. - Experience ensuring financial correctness through reconciliation, auditability, and robust data modeling Our stack You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned. - Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin - Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab - Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB - Streaming & workflows: Kafka, Flink, Airflow, Temporal Perks - Equity stake - Discretionary annual bonus - Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely - A WFH stipend to support your home office setup - Unlimited PTO - Up to 16 weeks of fully-paid family leave - 401(k) matching - Student loan matching program - Health, vision, dental, and life insurance - Up to $25k towards family building, reproductive health services and Gender-affirming care - $500 per year for wellness expenses - Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical - $120 per month to spend on tickets to live events - Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

• Work collaboratively, constructively, and assertively with clients and internal teams to deliver implementation projects successfully and efficiently • Consult with clients to understand their requirements and align proposed solutions with their objectives • Lead and own workstreams or entire projects • Build strong, collaborative relationships with clients and stakeholders • Contribute to initiatives focused on process improvement, efficiency, and client satisfaction • Maintain a strong understanding of our products and features as they evolve, and their applicability to client requirements • Support clients onsite as part of project deliveries and go-lives

• Own Comms: Responsible for all aspects of PR & Communications, including consumer, industry, policy, investor and internal • Define our narrative: Own and evolve a cohesive narrative framework, embedding it across SeatGeek and amplifying it externally to shape industry perception • Grow fan differentiation: Partner closely with brand, creative & product marketing to drive differentiation with fans in who we are, what we deliver and why we should be their favorite • Elevate brand relevance: Position SeatGeek and our executives as leading industry thought leaders in the live events and technology space • Scale with impact: Balance human authenticity with AI-enabled efficiency to cover a wide remit of external and internal comms. Responsible for balancing the size of the in-house team, external agencies and/or operating tools • Be an exec partner: You’ll work across our executive team to make Comms a multiplier across all facets of our business. You will be a trusted stakeholder with a seat at the table for strategic, high-impact moments • Empower, coach & operate: You’ll lead our Comms team, helping both comms generalists and senior internal comms team members grow & succeed. You’ll set up ways of operating, KPIs, tools and structure that make the team high impact

• Help define what mobile means for an entire industry • Continuously improve the application architecture • Own the development of new features, from conception, through design and development, to release • Partner with, teach, and learn from other Android engineers and other teams • Collaborate with our design team to set new standards for app beauty and usability on Android

• Run a modern, containerized service-oriented architecture using industry-leading software development practices • Ship code to production many times a day • Solve complex performance problems, build a many-sided marketplace, empower a data-driven business and scale our software to support our booming business • Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand • Evaluate new technologies and improve our software stack to keep our technological edge • Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits • Work across team and discipline boundaries to develop the best product in our industry